The Apartment is great but haven't moved in yet still trying to get furniture before I move in…read more The staff are excellent and can't do enough for you especially Sally.

I rented in 2022 to 2023 and had a very good experience. The location is fantastic and the grounds…read moreare wonderful. However, when I rented in 2024-2025, the experience was completely different. I think it's the office management, led by Marissa, but probably also Kaiserman corporate office has changed. They have become non responsive to residents, and very defensive. There were also many problems with water lines and gas lines. I feel so sorry for families with young children having to go without for days at a time. And no refunds to anyone. It's sad, as there aren't many rentals in the area that accept dogs, and again, the location is fantastic. However, I am so glad to be out, and warn anyone considering the move, it all changes once you are a resident. The office is literally hostile. Except for Cat who seems competent and human. I hope Kaiserman will consider making her the manager. Maybe things would improve!

I waited a year to do this review to make sure this review is honest and not hasty. This has been…read morethe best apartment complex I have ever lived in. The community is so diverse and everyone is friendly. The management company runs a tight ship and ensures the grounds and each building is maintained and feels welcoming. The price absolutely reflects the quality. Me and my husband plan on living here for a while.

MONEY-HUNGRY GREEDY MGMT, INHUMANE LIVING CONDITIONS!! AVOID AT ALL COSTS AND RENT ELSEWHERE!!!!…read moreWe moved into Park Square in November 2018 and loved living there for a few years. It was brand new and always clean, the Management and staff were super friendly and helpful, and there were community events every month! But with the change in Management 2-3 years back, it's become a terrible place to live. The Management team only cares about the bottom line, and will stop at nothing to get as much money from you as they can. The constant shortage of parking spaces at the complex creates daily issues for both guests and residents, and they'll have your car towed instantly without even a warning (I know from experience, unfortunately). Instead of offering solutions (like giving more tenured residents a reserved parking space at a discounted rate), they seem to ignore the issue and just accept it as a way of living at the complex. (It's not their problem unless you pay extra for a reserved spot each month). I've watched my parent's dog about 3-4 different times a year as they were away on vacation, and each time, Management consistently argued I should be subject to the pet fee and monthly pet rent, or else I'd be breaching the Lease contract. (Again, another money grab to get the most money as possible out of their residents). What once was a clean and luxurious complex has become disgusting and sad due to Management's negligence and inaction. Dog owners consistently leave feces within the hallways. There's a constant smell of marijuana in building 3000 every day. Car break-ins were happening in broad daylight. Public amenities like the fire pits are always broken and unusable. Management does nothing about these issues besides sending a vague email to all residents which never solves these problems. But all these problems pale in comparison to the inhumane living conditions we were living in - Building 3000 has a persistent mice infestation that we experienced on a daily basis from January 2025 through our move-out date in May 2025. After informing the Management team in February 2025, their only solution was to bring in their "pest control vendor" to put more traps down in hopes to resolve the issue (something we've already been doing for the past month with no success). The severity and prolonged nature of the infestation made it so bad that we ultimately decided to leave and find better living conditions for ourselves and our two-year-old daughter. Despite the health risks and poor living conditions, the Property Management team and Leasing Office never offered alternative solutions, condolences or compensation of any type during or after our stay. We thought the nightmare was over after moving out in May 2025, but this past week (5+ months later), we received a notice from a debt collection agency on behalf of Park Square to collect a $200 "additional balance due" to cover cleaning costs (something they verbally agreed to cover due to the mice infestation). You read that right - $200! They'll stop at nothing to get every penny from you, and they don't care about the residents at all or improving quality of life at the complex. Whatever you do, avoid renting from Park Square. Also, if you're aware of a strong legal/counsel practice in the area with experience in these scenarios, please contact me privately as I look to pursue legal action.

I have lived at Valley Forge Suites for the last 5 years and it is a nice apartment complex to live…read more. The grounds are keep very clean as well ast the community spaces within the buildings. The maintance staff is very compatant handling and type of work order submitted plus they always clean up when done the work. The office Staff consisting of Tiffany and Denise are excellent and very responsive to and concerns or questions. They submit work order within a hour and most orders are done the same day. I would highly recommend Valley Forge Suites to friends and family.

Fast and communicative staff, got us a wonderful apartment and was extremely reliable on…read morecommunication!

I have been living here for 13 years. The limited attention that is given to their residence is…read morepathetic. It takes months for Service requests to be granted, even though a resident might find them urgent like mice, rodents, etc.... . Often times they say that they have already completed your request for maintenance and they have not. The front office does not answer your calls. You have questions in regards to your bill and no one returns your phone call. The lack of communication and professionalism at this place is horrible. At this point. I will continue my lease until it is up, but renewing will not be an option. They have now added on additional fees that were never added on before. We pay for water and sewage and trash and other additions like insurance and property fees that were not originally a part of the leasing agreement. Last, but not least, we lose water often, trash shoots are shut down, and security is a joke. You can get into the doors without any key or fob.

*Long Post Alert* I moved into Dekalb apartments in January of this year. I thought the price was…read morereasonable for the apartment. A pound me moving in the apartment it still needed additional work and I really wasn't all that happy. The service manager at the time was absolutely amazing (Marquis) he came for one thing and I was telling him about the other problems and in one day he fixed everything and even returned the next day to follow up. Little did I know that some minor maintenance would be the least of my worries. I had been living in the apartment short of two or three months, when the real problem came. After a long day of work I'm watching a movie and my boyfriend see's a mouse run across the room. I'm immediately upset and frightened at this point. I Have Never Been More Scared In My Life!!!! So, first thing the next morning I call the front office and they just acted like they were in disbelief and they would take care of the problem. Well......I can whole heartedly say it's been months and I'm still having the same problem. I have spoken with the office manager Megan and Regional Manager Karen at Scully company. They have since admitted to the older buildings as being infested with mice due to the construction around the apartments. Plus further inspection of the apartment, they have hidden holes where the pipes run for the heating, under the bathroom sink, behind the stove, etc. So it's like the mice can just go from apartment to apartment (because you can hear them all in the walls and kitchen area). I have spoken with several other tenants in the buildings and they have seen mice in their apartments. When I ask for a resolution they offered me to move on a sister property (which seemed like the simplest resolution but also was a hassle, seeing as they said everything would transfer over but when I called their property manager she said you have to go through the whole process of applying over again). So not only do I have to look for another place, I have to go through the process again, and as a healthcare worker find time to afford to move all my items somehow into another place. I'm very disgusted with management and Scully at how they are handling the situation. Mind you I haven't heard from the office in two months now, No follow up, No checking in, No Nothing!!! I want to say that the maintenance men have been absolutely AMAZING!! They have tried to make me feel as comfortable as someone in this situation can feel and they come out right away everytime I call. Christina in Dekalb office has tried to be as helpful as possible. But it's just not enough NO ONE should have to live like this. So this is just a FAIR WARNING to future residents you have been advise to LOOK else where!!!!!

Don't live here if you are a single woman…read more When I first moved here, I thought this was the perfect starter apt for me. We had 24hr security, and the building/neighborhood was safe. Over the last two years, it's proven to be extremely unsafe. First, someone continues to leave roses at my apt door without a note. This has happened 3 times. When I bring this up to management, they say there's no cameras on the actual building floors and maybe it's someone that I know. I am 100% positive it is not. To get above the 1st floor you need a key fob. I believe it's someone who lives here and is watching me. I fear that this anonymous person can harm me and get away with it. Because management is not taking this matter seriously, I had to buy a ring camera to deter this person from leaving any more roses at my front door. Second my car was stolen from the premesis in May 2025. Management was not helpful at all. They will not release the footage to me to help me better protect myself in the future if I were to buy another car. The cameras outside and far and few between. I was told "they only record when crime occurs".... Whatever that means. I'd say a car being stolen off the premises is an actual crime. There has been 3 other individuals that I know of that have gotten their car stolen overnight from the premises. The latest one in June 2025. There are also multiple car break ins on the premises that I learned about from other residents after my car was stolen. Look. it up on the citizens app. When these car thefts and break ins occur, management does not notify the residents. They sweep it under the rug in hopes that no one finds out. There is a parking garage, and had I known about these break ins, I easily would have paid the additionally fee to have my car safe. There was a murder in our building in June 2025. Management sent an email out to residents saying there was an "incident" and did not address the real occurrence. I had to find out on the news, instagram and family sending me texts about the building I live in. Look it up online on 10 NBC Philadelphia news There has been multiple unsafe lobby incidents where someone trashed the lobby throwing all of the furniture and glass around. That was in 2024. Additionally in 2024 someone broke the front glass door to get in the building. Security went from 24 hours to concierge for 12 hours each day. There is no one maintaining the safety of the property. I have reached out to management given the circumstances and they do not have a solution moving forward. They are "trying" to figure things out. My guess is it is going to take someone being raped, a few more deaths and car thefts before they actually do something about it. I have reached out to management multiple times. Most recently Kristen from corporate 2 weeks ago via phone and email to discuss a plan moving forward. She still has not called me back. These are serious issues that need to be addressed and until they are, I do not recommended anyone move here. Especially a woman. It's just not worth your safety. Pay extra in live in a more secure building. Goodluck,

This place promises a parking spot would be available for every resident but no, that is not the…read morecase. I have to wait for a parking. Even if there is maintenance in parking area and if we park at some place for meanwhile, your car will be ticketed and end up paying it to remove the pad device from your car.

For this proximity to downtown, this view, and this phenomenal service, you just can't beat this…read moreprice. When there's an issue, maintenance is there to fix it within 15 minutes. There's a free cafe with a KCup machine, a cozy fireplace, and free treats (often homemade!). They've got a free gym that's open 24 hours (and I have NEVER had to wait to use a machine!). And the view across the Schuylkill is stunning. Plus there is ample parking...where else in MANAYUNK will you find this much parking?! The best part, hands-down, are the guys who work at the front office. They are so friendly, set up great resident events (with free wine, beer, and food!), respond to emails at lightning speed, and always go above and beyond to do whatever their residents need! Overall, it's a phenomenal place to live at an incredibly reasonable price with tons of amenities.

I have been here a year and picked this apartment complex due to the location, price, and what it…read moreoffers. PROS: Gym, food trucks, location, cameras by parking, events in the area, pet friendly and managers are good. CONS: Getting expensive to live here, hear neighbor's downstairs at times, area getting crowded due to popularity, have to turn on bathroom sink to get shower hot water quicker. I have not had a problem with mold or other tenants. I stay to myself unless I need to step out of my zone for a reason. I have not had a problem with the Managers either. Both Managers are the friendly and Kevin is the best. If they seem strict it is because they are Managers and need to ensure people are abiding by the rental agreement. People need to read the fine print and stop blaming them for doing their job. If you do not like the apartment complex, then move or get your own house.