Management is rude and disrespectful. Their follow up is poor. Customer service needs an overhaul…read more They hardly answer their phones and often don't have the vehicle you reserved.

This place is a rip off for sure. They try to charge you a…read moreextra 20.00 for insurance that you do not need most insurance companies cover rental cars I rented a car they wanted to charge me so I took the extra insurance then I found out they lie to you and say you need it and will tell you that will pay for any damage out of pocket. A huge lie, I had mine canceled by a boy named jack he said he would refund me all the money and put it on my credit card another LIE!!!!! Now I have a charge. of almost 90.00 I called and told them my story and was told the manger. Would call me yet another LIE NO CALLLLLLL WHAT SO EVER NOTHING BUT LIES IF I COULD NO STARS I SURE WOULD I WILL BE GOING THERE TODAY AND HAVE A TALK WITH THESE LITTLE BOYS!!! JERK JUST TOOK ADVANTAGE OF ANOTHER SENIOR CITIZEN!!!!

Normally I rent at hertz but ended up here. Service from the…read morerepresentatives were really good and prompt. They made sure to greet all customers. My rental was a 2021 Nissan Altima. It was clean. In all, I will definitely be back. Very convenient location on HWY 100 (108th) between Greenfield and Lincoln Ave. Side Note: Their credit and debit card hold is $250. Hertz's debit card hold is $500 and $200 for credit cards.

We were very impressed. We rented a van for trip to move lots of boxes. Ended up with Dodge Caravan…read morewhich was an improvement over the Explorer we'd reserved online. Nissa (sic?) who helped us was phenomenal. Took the time to explain everything and even stowed the seats for us! This place understands customer service! We were very impressed!

We rented a vehicle from this company. They are very friendly and helpful. Within less than 10…read moreminutes we're heading to chicago and got our vehicle with no haggle no hassle very smooth transaction. Antonia Yamat the branch manager exceeded our expectations as a customer. She is very pleasant, knowlegable, friendly & nice to. 5 Stars to you Antonia Yamat. Keep up the wonderful great job. Your company is so lucky to have as their Branch Manager. God Bless & Wish you all the best and success in your company.

I don't typically write bad reviews; if I have a problem, I try to solve it with the company…read more However, when we rent a van and apparently get a tiny chip on the windshield (we were not aware of when it happened), I will not sit quietly when we're told that it's going to cost US $700 to fix that! Seven hundred dollars is an absolutely absurd price, and there has to be a better way of dealing with that. Companies like Safelite exist for these exact moments--tiny chips can be fixed up and not be an issue any longer. There is not a NEED to go through the dealership and get an entire new, special windshield put in and charge a family $700. Especially for something that isn't caused by neglect or recklesness. There is no way to prevent an accident like a rock, and no need to charge SEVEN HUNDRED DOLLARS to fix that. Absurd.

Fleet services is an outstanding used car dealer and service center. I have bought several used…read morecars from Fleet and have had my cars serviced thru the years. Ralph Michaels has always been fair and stood behind his companies work. You will not find a better service centoer in SE wisconsin!

Enterprise is spot on with helping get a car. They are so professional. quick and helpful. I…read morehighly recommend them!!

When we had trouble finding a car to rent the staff here went out of their way to locate one for…read moreus. And it was a great price also. They stayed in touch with us to make sure we knew they were still searching. Thank you so much for outstanding service!

I really wish Avis would decide if they were serious about supporting the western suburbs with this…read morelocation. The brand damage that must occur daily because of their terrible customer service can't be worth it. Numerous times I've requested pick up right at 8a, just to wait there 15-20 minutes just for an employee to show up is extremely frustrating. If you can't get people there by 8a, here's an idea; change your hours. They are quick to charge more if you get there before your pick up time but don't offer compensation when they are late. This time I was "upgraded" from a Jetta to a ford escape. Not sure in what world that is an upgrade. The car may have been in worse shape than the one I took to the shop. Insider tip. Check and double check gas tank. I made the mistake and expected it to be full when I left the lot. The paperwork said it was but it was a quarter tank. My bad. Don't be like me.

The worst customer service ever. I made a reservation for an intermediate vehicle, and upon my…read morearrival they informed me they did not have that size available. They said they needed to upgrade me to a larger vehicle, but I would have to pay an additional $50 for roadside assistance or else pay the full upgraded price. The employee at the counter, Randy, was extremely unprofessional and seemed more focused on making a sale at my expense. Customers should not be charged for additional services when the company cannot provide the vehicle originally reserved. Once I explained how rental companies typically handle these situations, she refused to rent me a vehicle at all because I called her out on it. Very disappointing experience. Please be aware of these practices before booking here. No writhing of 1 start. When ask to speak to manager she said, she couldn't make that happen.

LUX SUV Rides was easy to book, very professional, timely and friendly. I would highly recommend…read moretheir services.

This is the best car service in Wisconsin. My family and I have now worked with Luxury SUV rides…read moremultiple times to help with airport rides and rides to and from Chicago. He is on time, his cars are large and immaculate, he and his team are professional, and they make the whole experience easy. I could not recommend Luxury SUV rides any more highly!

I booked a trip that originated at ORD with drop off at MKE. During my rental, I accidentally…read moredropped my wedding band into a crevice of the center console, landing somewhere underneath the cupholders/parking brake. Knowing that I was going to file a claim with my insurance company for the loss, I informed a manager at drop off what happened just in case my insurance company asked if I had informed them. This manager was so nice. He said I should enter a lost and found ticket with enterprise so that I could give my insurance company proof that I informed them. The branch also called me later saying that they were pulling out the center console and seats to see if they could find it for me! Unfortunately, the car design probably made the ring fall further down, but the effort of this team went above and beyond my expectations. I encourage you to support this business if you need a rental car at MKE airport.

DO NOT RENT A CAR HERE This was not only the worst car…read morerental experience I've ever had. It's the worst company I've ever dealt with! FYI, Enterprise and Alamo are the same company. This Milwaukee Airport location gave me a car that was 300+ miles overdue for service. There was a mechanical problem and the only solution was for me to call a tow truck and get an Uber to where I needed to go. To add insult to injury, after dealing with this, they wanted me to drive the car back to the airport to have the oil changed! The service rep then told me to compensate me, he would extend the Rental for 3 days, to make up for the 3 days I could not use it. What he did NOT DISCLOSE, was that there was an additional $225.00 charge! Since they had my credit card, they just added it to my bill, despite my disagreement! Stay away from this Alamo/Enterprise location!

Too bad there is an extra cost after noon adding another day…read more People have to work Budget doesn't do this Next time I'm going there They did rent us a car which was nice The car was from Sat until Wednesday Not supposed to be returned until Sat no discount The person needed the car for work and until they could get another car Nice car nice friendly worker said they could work a deal for next time but the person doesn't need a rent a car I rent from the airports when I travel Just read all the fine print next time before Make the reservations on line and shop around I was going to give a 4.5 review upon pick up though

Very good experience. My insurance company gave me the reservation number for Enterprise and no…read moresooner did I hang up Enterprise was calling me to say they have my car ready for me. They were so quick to respond. The whole process was seamless. Wonderful workers there, kind, and in and out. Will refer this location.

Rude, unprofessional, Ghetto environment and they don't do what they say. They made me feel unsafe…read moreduring the entire encounter.

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