Did a consult with Vanessa and couldn't be happier with it. She was attentive to my needs and made…read moregreat suggestions. She educated me a lot about certain products and ingredients to either avoid or look for tailored to my skin. She also showed me technique and how to use the products which was so helpful. I needed someone to set up a system for me as I was just sort of randomly buying products that seemed good. Many I suspect were not appropriate for my skin though. She set up a whole night and day regimen for me and was really cool when I bought some but not every single item. Not pushy, just very helpful and solution-oriented. And everything was so affordable!! I was pretty shocked by that honestly. I feel like I got a whole derm consult with day and night regimen including wash, toner, serum and moisturizer for an insane price (~150). I am already noticing a difference in my skin. It's so hydrated, smooth, and glowy. My husband noticed immediately. And I feel so much more confident without makeup. Thank you Playlab!

I got color matched with a cushion foundation and I got compliments everyday. Everyone thought it…read moreis my real skin. They also have sunscreen that has Korean/Japanese formulas! Support local businesses ALL THE WAY!

Mrs. Sheila that works there had a beautiful graceful attitude and was very helpful. I also found…read moreeverything I needed. Thank you

allejiah was amazing and helped me so much! i love simply divine and come here all the time for all…read moremy needs hair wise!!! 10/10

I stopped in looking for a wig and found this beauty supply store to be a little different from the…read moreaverage one. They carry a wide variety of products, especially for hair care, so it's convenient if you need to pick up a little bit of everything in one stop. They have wigs, hair color, styling tools, press on nails, beauty accessories, and more. The wig selection was actually pretty good, with options ranging from around $20 to well over $200, so there are choices for different budgets. The associate who helped me was friendly and genuinely tried to assist, although there seemed to be some confusion about the store policy that limits customers to trying on three wigs at a time. Since I don't normally wear wigs, narrowing down my options in just three try ons made the process a bit challenging. The only downside for me was that the store felt a little more cluttered and less organized than I expected from a long established business. That said, it's still a convenient neighborhood beauty supply with a solid selection, and it's a good place to stop when you need hair products or beauty essentials close to home.

Customer service definitely needs better customer service. Thank you, Ronald for your good customer…read moreservice. You seen me!!! You get 5 stars but your store gets one star!!!

Molly a nice friendly salesperson helped my find what I was looking for Made my experience good…read moreand today was 30 percent off for my tirr on Sephora brand

I recently visited the Sephora store in Pasadena on Colorado Boulevard, a store I've shopped at for…read moremany years. During my visit, I had an unfortunate experience with a makeup artist whom I believe was named Kai. My companion and I were simply using a mirror near her makeup station when she approached us and abruptly told us not to touch anything. Rather than politely explaining that the area had been sanitized for the next customer and asking us to use a different mirror, her approach felt unnecessarily confrontational. What made the interaction even more uncomfortable was that she then returned and covered the entire station with cloths, which made us feel as though we had done something wrong or were somehow unwelcome. I later spoke with the manager, Taylor, hoping to discuss the situation. Unfortunately, I did not feel my concerns were taken seriously, and the conversation was not particularly helpful. The manager also would not confirm the employee's name, making it difficult to provide accurate feedback. I understand that the store was extremely busy, and I appreciate the challenges that come with managing a high-volume retail environment. However, customer service and professionalism should never be compromised. After years of being a loyal Sephora customer, this experience left me disappointed and reconsidering where I choose to shop. Going forward, I will likely be taking my business to Ulta instead. I hope Sephora uses this feedback as an opportunity to reinforce the importance of courteous communication and customer care.

Great selection of Japanese skincare, make up and lifestyle products! Cici is very helpful in…read morehelping me find a dermalaser vitamin c, softymo face wash, cleansing oil and kissme hand cream. I bought a miffy hair curler, eyeshadow palette, and Ohana citrus hand cream! Great service and selection! Parking is always a challenge in the plaza but definitely worth it!:)

The last time I was at a Shibuyala shop, it was in Las Vegas, NV. I usually get their Pokeman Lip…read moreCream in strawberry and melon flavors. A few weeks ago, my youngest daughter said she was out of the Pokeman Lip Cream. Well, she told me this after I came back from Las Vegas LOL. So, I had to seek out the lip cream elsewhere that is closer to home. Luckily, there is a Shibuyala in Temple City, CA. YAY! So here I am... what a fun + colorful place to find cosmetics and beauty stuff! The lady staff was super nice and lovely. I didn't waste any time. I asked and I shall receive. The lady knew exactly what I was looking for. She led me to the lip creams immediately. I bought 3 of them. They are $11 a pop... a bit pricey, but hey, our lips deserve tender loving care, too. My daughter was very pleased and so was I. We now don't have to wait until our next Las Vegas trip to get amazing & moisturizing lips LOL. Funny, I was informed this shop has been here for over 10 years LOL. I guess if you don't look, you won't find. I will be back from here on out now that I know they are in So Cal. Let's all beautify today!

This is a small shop inside the shops at Santa Anita just outside of Nordstrom's bottom floor mall…read moreentrance. I was shocked that the prices were so low. I found a bunch of K-beauty brands there, and it was all priced low so I bought a ton of stuff. They even have an area for $1 face masks. It was a bit shocking. Overall, it's a good place to come and get Korean beauty, skin care, and hair care supplies.

I was looking for some cream, and I remembered there was this store near Nordstrom on the first…read morefloor in the Shops at Santa Anita. The store was very organized and clean. Cashier was very pleasant at the checkout.

I have been to cosmo profs allll over the city, but this one's vibe is a little off. The associates…read morearen't very friendly, as I walk in theyre all gossiping behind the counter. no greeting, and no offer for assistance. I don't want to go back but it's the closest one to my new home :/

Joanie got me started with some really advanced and luxurious products for my hair earlier . I…read morecouldn't be happier to see her smiling face . She is great in recommending really good products to clients & always informative about any promotions too ! I love this location ! Highly recommended !!

I had attended a Yelp event at LATHER in Pasadena and enjoyed a really great experience. Got a…read morechance to try their wonderful beauty products known for NO synthetic fragrance, NO parabens, and NO sulfates. They use only pure, plant-based essential oils... free from harsh chemicals and foaming agents. That's clean beauty! I had bought face cleanser, moisturizer, sunscreen, and lip moisturizer at the Yelp event. After using these products for a week or so, I noticed my face was lighter, smoother, and softer. It's the real deal folks! Soon after, I went online and bought one of their bath and body sets. I haven't opened the box yet. I intend to use the products soon. I got a 15% off discount on my online purchase for Mother's Day Special. Thank you LATHER! I look forward to better health and beauty for years to come.

Hard to find parking on Colorado Blvd, but there were plenty of nearby parking structures…read more Came on a weekday afternoon. Place was empty and clean. They had a sink where you can sample their products. Personally enjoyed their soaps and washers. Appreciated that they have thin and thick moisturizers and sunscreens. Would have liked a consistency in between. Liked their mission about clean products. Felt their pricing was on par with other skincare products.