We had a company outing where Malden Trans provided prompt and professional bus service safety…read moremoving all of our event, dinner then back to our office. We will work with them when ever we need dependable transportation. Strongly recommended them

My son recently married in the Boston area. We wanted to provide transportation for our guests from…read morethe hotel to the catering hall. I literally spent HOURS on hold with the 4 large Boston bus companies. It seems as if NO ONE returns calls unless you event is 5 days away, leaving it impossible to book a bus in advance. Very frustrating. We were about to give up when someone mentioned Malden transportation. They answered their phones immediately and booked all my transportation needs. They are a family run business and provide the BEST Customer Service I have experienced in a long time. They even went out of their way on a Sunday to locate a missing phone that was left on a bus. I cannot say enough about this Company. DO NOT look elsewhere, just book your transportation needs through Malden.

DO NOT USE THIS COMPANY! One star is more than this business deserves. Booked a trip for myself and…read morea friend to NYC from Alewife Station in Cambridge. Bus was supposed to depart at 10am. We arrived 20 min early and no bus came. There was one other couple on vacation from france waiting with us. at 10:20am after trying to contact the company via phone and email we booked tickets on Peter Pan leaving from south station and headed there. I have continued to reach out to GOBus and disputed the charge on my CC. Not a single response from the company.

It was a perfect trip. It took the 4 hours and 15 minutes as they scheduled, it was amazing how…read morepunctual they are. There are no stops so bring your bottle of water and some snacks. Bathroom is ok, with toilet paper. Seats are VERY comfortable, also recommend bringing a pillow. It was way cheaper than others, and 100% less than the train. I will travel with them again!

Warning, they do not allow pets, even if in carriers. We had travelled many times with our dog, but…read moregot a very nasty driver who would not let us on the bus even though the small dog was securely in a carrier. They lost a long time customer.

I was talked out of taking Amtrak to Portland from Boston. Big regret. Was told there would be…read moretrays I could put my laptop on to work... NOPE! Also, seats are more crowded together than Amtrak. May have saved $4. But wish I had taken Amtrak!

Reasons Why I Love The 109…read more 1. I can go from my house to Sullivan in 20-30 minutes. 50000 hours if I had to walk. 2. It runs pretty good at the peak of the day. 3. I strengthen my anger management skills every time I take the bus and I manage not to beat the shit out of everyone on it because my claustrophobia is kicking in. 4. I can sleep on my way to the station in the morning if I have to leave early. 5. I weigh over 300 pounds and another fatass always likes to sit next tome so I can feel skinny. 6. I can avoid the 108 that leaves Malden Center and always has a crystal meth conference or a heroin symposium on it.

So basically, I love the 109 when it runs well, and despise this bus when it inevitably lets me…read moredown and comes 20 minutes late. I reviewed its' psycho sister, the 104. This bus runs basically the same route, but stays on Broadway through Malden and takes Eastern Ave to Linden Square in Malden/Revere. I need to go to Linden all the time, so this bus is definitely useful for that. Plus, they added 2 per hour after 8pm on weekdays that end at Glendale Square. Yeah, I'd rather have it go to Linden Square, but still useful nonetheless, as sometimes I need to get to Everett Square. It's only ever REALLY late on Sundays, which is the MBTA's fault more than the actual route. I think it stays on time enough considering how many people take it.

They were fabulous to work with - the driver, Sam, was awesome. He was so accommodating and very…read moremuch fun! When my daughter was stressing over the schedule, worried about getting to the event on time, he relieved her stress by showing up early and making an extra run. And he had the bus rocking on the final trip back - everyone was singing and having a blast. I can't say enough about this Company! I We would use them again in a heartbeat!! On a scale of 1 to 10, I would give them a 10!

From the owner: TransAction Corporate Shuttles Inc. offers a range of services for the safety and comfort of our…read morecustomers. We are a total transportation provider for: corporate travel, special events and all shuttle services for employees.

Frequently the escalator is broken. Also the gates are faulty. The first two or three from the…read moreright almost never work. But it is a true hub of connection with so many bus and train and commuter rail connections. Brutal in the cold or bad weather though since even downstairs inside the draft will kill ya. Usually relatively clean and always feels safe though

An above ground station on the northern arm of the Orange line, it is also a stop on the commuter…read morerail. An island platform for the Orange located between Wellington and Oak Grove (which is the terminus). The station is handicap access with an elevator from the street level where the ticketing concourse is located up to the platform. The usual automated ticket vending machines and turnstiles. As it is an elevated station, it is a little bit exposed to the elements. There is cover from the wind. At street level there is parking, bus transfers and a spot to kiss-n-go if that's your thing. There is not much immediately nearby.

This company deserves ZERO stars . Worst transportation service I have ever experienced. Half the…read morestuff onboard is broken . I paid extra for assigned seating which were more uncomfortable then general seating . There are zero rules or expectations on board . It's a free for all . Customers are allowed to be unsafe and cause hazards . We had to crawl into the luggage area underneath to retrieve our luggage afterwards because it had been thrown so far back that it was unreachable. Customer service is appalling. They cut and paste the same message over and over . No acknowledgment of any issues and no recognition of any customer suggestions. Public transportation at less then half of this bus service and a much better experience, then this horrific company . They advertise free wifi and plug ins. FALSE . Half of the seats don't recline. Broken . Please DONT waste your time with this company . I recommend Flixbus , Peter Pan or greyhound .

Should have guessed by the two star rating…read more.. We get to the bus station, walking by many old busses to get to our shiny new Megabus. As we get to it, I turn to my brother and jokingly say "watch us get there and it be an old PeterPan bus with a sticker on it". We laughed, knowing that MegaBus has two floor buses which we have come to love and expect. We were excited to do some work on this five hour ride, and eagerly approached the new Megabus parked at the end of the lot. As we walked towards it an employee looked at us, and with a big smile said "You'll be taking this one today" she said, while motioning towards an old decrepit looking bus parked next to the MegaBus. My heart sank. As I walked in, the seats were all ripped and people were crammed together like no tomorrow. Little girls were crying because they were separated from their families. The seats smelled horrible and it was not at all what we were expecting. We even booked Megabus over other companies, while there were cheaper options, solely because they have nicer busses. We should have known better. What a disgrace. Can't trust this company.

Outstanding experience with ATR Limousine! First time using them and highly recommend! Prompt…read moreresponse, competitive pricing, clear communication and excellent service at pickup and drop off.

The stretch limo was so much fun! It was part of a Christmas gift for (2) 12 yrs .... Bringing…read morethem to the wang theatre and then pizzeria Regina. We all had an awesome time! There were balloons in the limo and we had fun with that. The driver was awesome, the car was clean and comfortable. I highly recommend them!!!

this bus company. is like smh. driver's are terrible.esspecially bus # 444. that driver almost hit…read morea family of three last night. from speeding. also speeds down another street with children on board. something needs to be done.

Drivers from this bus company are terrible. They do not check their blind spots and today, two cars…read morealmost got pinned against the side of the 93S tunnel because of their forced merging. It was really bad. Another incident happened on the same day, from the 93S to South Boston Bridge. They did another forced merge and almost hit a car in front of me! I have pictures of the two buses that were doing this. Someone please take action! These buses are really not safe for the other drivers nor the children inside them!