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McAlister's Deli

3.6 (81 reviews)
InexpensiveDelis, Salad, Sandwiches
Open • 10:30 am - 9:00 pm
Updated a few days ago

McAlister's Deli Photos

Business Info

MCALISTER'S DELI ATMOSPHERE

What's the vibe?
Casual
Moderate noise
Good for kids
Good for groups

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Recommended Reviews - McAlister's Deli

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Chicken salad sandwich to-go...but hardly any chicken salad, bummer.
Cindy W.

UPDATE: July 1, 2020 Moving this review back from five stars down to four stars. I love this restaurant. I really want to love it even more. I have been to this restaurant twice in the past two weeks. Unfortunately, I have found that when you dine in, everything placed on the table looks great and tastes great. Unfortunately, on my second visit in the past two weeks, as well as several times in the past (feel free to read the past reviews)-- The to-go sandwiches just have no meat. There is not much substance to the sandwiches. When you do a choose 2, it really is supposed to be half a sandwich. Again, when I dine in the restaurant, I really do feel like I am given a half a sandwich (perhaps bc someone has to look at it when it's served on a plate?), but unfortunately, in my several to-go experiences, most of my sandwiches have looked like the below pictures (aka, no meat and no substance). It's disappointing and makes me not want to order sandwiches. It happens too often. I have seen employees double check to make sure orders are correct... But I am hoping extra concern is being placed with the substance of to-go orders leaving the restaurant (same price, same expectations). Again, I really want to love this restaurant so much, as it has been a favorite over the years. I just have had a lot of trouble with orders taken home. At least your potatoes are really good! _________ UPDATE: 1/24/2017 I am ranking this restaurant back to 5 stars. I have actually come to McAlister a couple times since my bad experience in December. I have been thoroughly impressed! Thank you to the manager for a few vouchers to come back and try it again. I am glad that I did! I have been treated so very well here. I have watched the employees check and double check my to go orders, and I have been greeted with a smile each time! I have attended when the restaurant has been very busy, usually during the lunch rush. The employees handled it really well. I am hoping that it will be the same, even when the restaurant is a bit slow. Kudos to Chris, an employee who answers the phone for to go orders in Mason. He is so positive and uplifting! He is the perfect welcome, as you call into the restaurant. I hope to continue to come back! UPDATE: 12/2017 Bummer! Changing from 5 stars to 4 stars. I debated going down to 3 or 3.5 stars, but I'm deciding to give them the benefit of the doubt and round up. I am hoping this was just a one time bad experience. I have actually not been to this restaurant in a couple months. I was craving a baked potato, so I stopped in to pick up a to-go order, as this has been a favorite place of mine for years. 1. The gal in front of me was not happy, as she watched the cook make her sandwich without wearing gloves while picking up his phone and playing with it in between cooking her order. Not cool. She demanded that he re-make her sandwich, and it was taken care of quietly. 2. I decided to try the turkey club, as I wanted an avocado. I got home, and there was no avocado on the sandwich. Bummer! Double checked the menu, and yep--it was suppose to have one! 3. I was craving a chocolate chip cookie, so I purchased one. I left the restaurant only to discover that once I bit into the cookie, it was so hard I could barely chew it! Boo. I am hoping that this was just a bad day. The restaurant was empty inside with the exception of one to two guests. I had to get someone's attention to get help, although I was apologized to for the wait once I had to go get someone to help me. It looked like the place was being run by 3 young kids. Not a problem--but I left disappointed. Please get this restaurant back up to par, as it's a family fav!

Terrible food, do not get the buffalo chicken nachos... no chicken dry. Ton of chips and nothing else. Save your 10.99

Lite Pairings chef salad with tortilla soup

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11 years ago

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Ask the Community - McAlister's Deli

McAlister's Deli - delis - Updated July 2026

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