My job was ordering food for employee appreciation week.I ordered a cuban. It was cold and had no ham on it. Tasted really weird. I threw it out and don't feel appreciated. read more

Waited twelve minutes to order, because they decided to only have one person on the register when the line is out the door. Waited another thirty minutes and counting for three sandwiches to be made. Kind of ridiculous. No clue who the manager was because every worker looked no older than 17. read more

Healthier family options that my kids will eat. I always get the right order and food is good. As a plus, we always spend less to feed everyone here than other places. read more

Heard good thing about eating at McAlister's, food is very good but not something to rave about or write home. Loved the cookies but other than that a bit pricey to boot. read more

Great, fresh food! Delivery was on time, and you can tell they care when preparing the food. Everything was so fresh, and made to perfection! This will be a hot spot for me! Definitely will be ordering from them in the near future. read more

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Delicious food prepared accurately and timely. Friendly staff. Such a wide variety of hot and cold sandwiches. Hard to believe they can do it all well, but they do! Nice variety of toppings to add to your sandwich. Always tastes fresh. Very appropriately priced! read more

I order from the restaurant often because the food is great and consistently good. ( The king club is awesome!) I did have issues with my last pick-up order missing sides but I called back and Eric took care of three issue. That is a sign that they are looking to do well by the customer. I appreciate that and will continue to patronize this restaurant! read more

Not the same as it was when it first opened - they either get your order wrong or forget something. This time I was at party city right there and decided to pick up lunch for my husband and I. I got him a Reuben and myself a chicken salad sandwich / both of which I have had plenty of times. When I got home he wanted some of my CS sub and I wanted some of his Reuben so we each had half of each other's. This was at 2:00 pm. By 8:00 PM we were both violently ILL out of both ends . I have NEVER been so sick in my life. We were up all night long sick and going on 24 hours and although things have slowed down we are still vomiting. I called to let them know and they said they hadn't gotten any other calls and that they will let the kitchen manager know and the district manager and that they would call me back. They never called . Never again . read more

Do not order roast beef and cheddar sandwich. There was no cheese and the roast beef was over cooked to the point of being like rawhide. The potatoes were overcooked also and the skin was difficult to chew. This disappointing order was unusual from our previous experiences there. read more

Really great salad. First time trying McAlister's. I got the steak and Gorgonzola salad and it was pretty fantastic. Picked up through the drive through and it was ready early too!! Will definitely be back. read more

Worst service. 26 minutes to get half sandwich and soup. Did not go here often but not coming back.

This is like a healthier version of Panera..... if you just compare the Mac and Cheese McAlister's is much better and the meat on the sandwiches..... is a higher quality.... so soft and fresh and a very generous portion!!! My delivery was early fresh and warm..... right down to the freshest fruit salad!!! We were very happy with our order today..... will tell friends now, 5 star! read more

McAlister's Deli - Grandchild experiencing EXCELLENT taste! - Salad Near Me - Mokena, Illinois

From the BEST Corned Beef sandwich right down to the fresh blueberries in there fruit salad EVERYTHING was TOP NOTCH!!!! Granddaughter loved the Mac and Cheese and Broccoli .... I WILL be ordering again 5 Stars!!! read more

First I will start by saying this location has fallen off with their salads and Sandwiches but let me start with the Good. During this visit we ordered the Chipotle chicken and Bacon Spud, side broccoli, Carrot Cake pick 2 chicken club and harvest chicken Salad Salad. The chicken and Bacon Spud was excellent its a must try. Steam broccoli was very good. Carrot Cake was good just a little too sweet for me because I don't eat alot of sugar so I would say try it for yourself. Now the Bad. The Chicken club use to be very good cut into triangles with the toothpicks. I received the three pieces of bread cut in half. The bottom layer was a big hunk of lettuce only with no meat, as it typically is and I have ordered thissandwich for years. When I tell you it was so much lettuce on the sandwich until I did not need to order the salad. It supposed to come with mayo and honey mustard. I asked for no mayo but they forgott to put honey mustard which is the highlight of the sandwich. Needless to say the sandwich was very dry and inedible. Lastly the salad, it was the chicken salad salad. Now the chicken salad was very fresh but the lettuce OMG. It was big chunks of big white stalks. I had to pick the chunks out and by the time I did it was barely anything. Maybe 3 forks worth. Not sure what happened to the sandwiches and salad but please please take more pride when preparing food for paying customers especially the loyal ones. read more

Tried calling in an order to the Mokena Illinois location for 20 minutes. The phone wasn't working or nobody answered. Went to the drive through and was told drive through was only for phone orders. Will not return. read more

Not as good as sone of the other mccalisters. Did take out ; got home and one of the sandwiches was missing. Drove back and was told "sorry we're short staffed" - lame excuse ; the absolute least you can do when packing the bag is making sure everything's there . read more

Was skeptical (for no reason) and was happily proven wrong. We usually have a Sunday night tradition of ordering carry out and generally end up at Chili's. Wrong orders, disappointing food and lack of customer service has caused us to look elsewhere. Tried the soup, baked potato, and would highly recommend over any other place in town. Sandwiches are great too! Can't wait to try other options on the expansive menu. read more

Order was incorrect. Did not do special instructions. Wrong bread and wrong toppings.

This place is a hit or miss as to whether or not they'll get your order right. The last two orders have been a bust, no to difficult, Recently I order the Reuben and expect the sandwich to be made as noted on their menu. Not so! Sauerkraut, NONE. Thousand Island dressing NONE. Ready at about 12 : 15 , NOT SO, waited in line until from 12:15 until 12:25. Foot hot, NOT SO. The last two times there the food was screwed up. I think it time to find another restaurant, this ones a bust. I would of called to inform them of this problem but as I tried this once before nothing but a BUSY signal. read more

I had a very good experience. Lots of different food choices. And has pick 2 option, wide variety. Cheaper, and better than Panera. Very contemporary music, and vibe. Would recommend to anyone. read more

McAlister's Deli - Half southwest Cobb and half of a BLT+A with sweet tea. - Salad Near Me - Mokena, Illinois

The food was amazing but there was only one person in the front when I was there and it was the manager she was really good surprising that there was only one person though and it was the manager in the front she was tall I didn't get her name but she was one of the best hostess i've ever met she rang me up and gave me some good pointers and recommendations and then while I was waiting for my food I saw her running back-and-forth to the window helping out the back end. read more

I was looking for a place to pick up lunch to take to my wife so I decided to try McAllisters. I ordered sandwiches, soup, and salad on the app for pickup at 11:38. My wifes work is about 15 minutes away and she has lunch at noon. I arrived there at 11:35 and there were 2 people ahead of me inside the restaurant. There were only 2 servers up front. One was taking orders and the other was packing food coming out of the kitchen. There were a number of people waiting for their food both to go and in the dining area not to mention the drive-thru. The lady at the register went to check on the lady that was also waiting at the DT who was there when I arrived. After about 7 minutes the elderly lady on the register was prepared to take my order and I told her I was there to pickup my mobile order and gave her my name. She asked the woman packing the orders about my order as it was now about 11:42. The lady packing the orders said she was going to get my order packed up. At 11:55 I finally received my order and left the store. The lady at Drive-thru was still there waiting as well as the other customers but now there was a line of about 6 people waiting to order as I left. It seemed like the kitchen was staffed but not the front which slowed down service times. Needless to say I arrived almost 15 minutes late to have lunch with my wife and she had to eat quickly before returning to work and cut our time together in half. Did I mention it was my wife's 57th Birthday? Anyway we found 2 hairs in our soup and I had asked for ranch dressing but didn't get it. I understand that alot of businesses are understaffed but please give correct wait times and pickup times especially when using the app. If your going for lunch order ahead of time and order it for 15 minutes before you want it. read more

We've had now 2 bad experiences with the woman working in the pick up drive through. She is extremely rude and impatient and doesn't want to help customers at all. All I asked for was extra crackers, she yelled "I put crackers in there", slammed the window shut, and then hid in the back until I drove away. I was parked there waiting for her to come back and saw her sitting there as she refused to come back to the window. Over crackers ???? Like is it coming out of your paycheck lady? Safe to say I'll be going to Orland location from now on. read more

Managers are the worst people I've ever dealt with. If I could shut them down I would in a heartbeat food sucks too. Wait time is over an hour for a single turkey and cheese sandwich most days. read more

Visited McAlisters last night for the first time. This restaurant is a pricier version of Panera. Inside the restaurant you order st the counter and they bring you your food. I expected the establishment to look like a deli but it doesn't. You can order coleslaw or potato salad as your side. My husband had the jalapeño crunch sandwich which he said was good. I ordered the autumn squash soup which was also good but I was only give crackers no bread. I took our meal to go which came out pretty fast but I was concerned about how it was placed in the bag. They had no support for the soups which ended up upside down by the time I got home. read more

Ordered and paid online for a sandwich and the McAlisters Club Wrap for takeout. Opened the bag at home and the sandwich was great, but the wrap looked very small and skimpy. A quick "un-wrap" revealed that the cheddar and swiss cheeses were missing. Called the restaurant to let them know and received offer of refund or remake sandwich. Chose refund since DH had no desire to repeat sandwich run. The refund was never issued. We have been trying to support this business since it is new to the area, but come on McAlisters! When you screw it up, don't offer to make things right and then not follow through. That just makes customers walk away. read more

We ordered thru Grub Hub and did not get one of our meals. After spell out last name 4 times to a clerk the manager would not deliver a new sandwich and would not give a refund. read more

There should be a special rating titled Pathetic Ripoff, because this place would be be the winner of that. The following - supports that statement: We ordered the new steak and mushroom potato - minus the mushrooms because they were out of stock of mushrooms. I guess that happened - but the fact that the potato wasn't cooked all the way and hard as a rock is no acceptable. We also ordered the cup of chicken dumpling soup - served in a tiny container a rip-off cup of soup for $5.00. They must of been out of stock of dumplings because our ripoff cup had 2 noodles and no dumplings. Another ripoff was the side of broccoli. We had 4 yellowish not green pieces of broccoli. If you love your bacon cold and dried out then you'll love the BLT. Top of this pathetic place was the crabby elder women who's attitude makes you want to just cancel your order and never come back. read more

Girl up front was more interested in talking and had an attitude problem. Also don't try to call because the phone just is busy.

Wow. You know how TV commercials sensationalize the product by making it look twice the size and packing it with ingredients and then when you actually get the item you think they must have given you the junior version? Well that could never happen if you opt for the King Club. It is so huge it is actually hard to bite into as it is hard to get your mouth open that wide. At about 11 bucks for the sandwich, a pickle and a side it is probably one of the best values out there as it is a shareable meal or multiple meals for one person. Good quality ingredients, flavorful and a great value. Can't lose with this choice. My husband bought the steak sandwich and although sized for one and not 2 people he said it tasted great. You will not be disappointed. read more

This is my home based McAlister's, and unfortunately it's not the best. The food is always spot on and the service is good, but the delay to get your food is unreasonable. I'm not sure if it's a lack of help or just poor leadership, but something is off. I visit McAlister's across the country when available, and this location needs misses the mark. read more

Excellent food! You won't be disappointed! And Eric the manager very friendly and on top of his game

This place is really good. I have been to two locations and both are consistent. Great quality sandwiches.

Before this one opened we would go to the Orland location. We were so happy to hear that they were opening one in Mokena! We've been several times and the staff is extremely welcoming and very kind. Today we stopped in and it was another wonderful experience! Susan took our order and before she could do so she asked to see our 3 month old that was with us! The staff is always stopping by to converse and make sure you're enjoying your visit and if you need anything. Every time we've been there Diane has been incredibly sweet and always striking up a conversation! Their special sandwich this month has me wanting to come back every day. Chicken avocado BLT! Everything about it is scrumptious! I got that with their potato salad (my favorite) and a Peach lemonade! So so good! read more

I recently had to cater for one of my facilities. I have to say that McAlister's Deli in Mokena blew me away. In rather short notice, they pulled it together flawlessly. She carried everything perfectly packaged to my car and even gave me her cell number if I ever needed anything again. She also emailed after, thanking me and sending me more information. Highly recommend for your next meeting/conference!! In today's service environment, this was top notch. Way to go!! read more

Pleasantly surprised! The food was reasonably priced with nice large portions. I had half a New York Sandwich a half an Italian chopped salad. They were both excellent. The iced tea was fresh and good. The staff was extremely pleasant and the service was fast. The dining room was clean. We will be back. I have no need to go back to Panera now! read more

My daughter and I tried it for the first time and I'm pleasantly surprised. Prices are reasonable, food quality is fantastic and the service is beyond friendly. I had the chicken tortilla soup-a creamy chicken soup with a kick, served with tortilla chips. Great for crushing on top or dipping into the yummy goodness. My daughter had the 4 cheese griller-she loved it because it's not greasy since it's made on a panini press. Each of the 4 cheeses are melted into ooey gooey luciousness. We spilt a spud max. OMG the potato was as big as my head and filled with meats, cheese, sour cream, and black olives. Is this fast food? NO. You place your order and have a seat. Your food is prepared and brought out to you on REAL plates with REAL silverware. Dining room attendants circle around checking on you, refilling your drink, and checking to make sure your experience is enjoyable. A very sweet woman named Diane made us feel like I was sitting in her living room. It's Grand Opening Day, so please be patient and enjoy everything that McAlister's has to offer. Welcome to the neighborhood! read more

Try the Ruben it's delicious the soups delicious the clubs are delicious I wish I could come here every day for lunch what a great place great atmosphere great employees I can't complement this place enough read more

We went to lunch there last week at 11:30 and there were a lot of people already eating and waiting for orders to go. My wife and I both ordered the French dip, she liked hers but I was disappointed. The meat is cut up so fine on the bun that when you go to dip it in the au jus the meat just falls out. The drinks they serve here are huge and the eating area was very clean and we were asked multiple times if we needed anything. No French fries on the menu and I thought the prices were on the high side for what you get. I did not find a compelling reason to go back again. read more

The last time we went there order was wrong and food was cold after accepting what we got once at home, mind you this was pre covid. Tried it again today, the sandwich had chewy chicken, mayonnaise that poured out the bread when trying to pick it up, and the side of Mac and cheese was maybe 1/4 cup full, you could see the bottom of cup is how bad it was!! Covid or not, I can tell the level of care when you go is terrible both times and won't be going back read more