Customer service is horrible I say give me a chicken sandwich with cheese and they give me a sandwich with cheese hella mayo and no chicken lol I'm very disappointed with this spot it's just gets worse and worse This is the last and final time coming the food quality is just really bad Bathrooms and ambiance is completely dead and dull read more

McAlister's Deli - Grilled Chicken Caesar - Delis Near Me - Pineville, North Carolina

Enjoying have lunch here with my dining mate. Friendly service,nice menu, ok atmosphere. I had a main dish salad and my dining mate had half a turkey sandwich and small Caesar salad. All tasty, good portions size and plated nicely. A good stop for lunch after our mall visit. read more

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Slow service and consistently issues. Staff could, maybe, be able to care less. Better off choosing another location. read more

McAlister's Deli - PREMIUM side? Pay extra for this?? Nope. Avoid. - Delis Near Me - Pineville, North Carolina

Time for an update since it's been 4 years. My girlfriend wanted to come here for lunch because she was craving soup. We ordered right away and sat at a booth. I got the roast beef and cheddar sandwich with the chili (mix of regular and vegetarian). I got my daughter the kids pizza and steamed broccoli. Both were delicious and priced great. The service was great and the girls working there that day were super helpful and friendly. Nice alternative at the mall if you didn't want asian food or burgers. read more

McAlister's Deli - Kids pizza and broccoli - Delis Near Me - Pineville, North Carolina

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Not too much to say here. Good spot to stop for a nice, quick sit down lunch. Lots of options but I really wish there were more soup choices

Been going here for years. Always order the club. Today i ordered half a club with potato soup. The soup was beige water with 2 pieces of potato in it. The sandwich was maybe a quarter of the usual sandwich. Menu changes aren't acceptance. Still paid about 16 with drink. I would upload pix if i could. Ridiculous. read more

McAlister's Deli - What i got vs website picture - Delis Near Me - Pineville, North Carolina

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awful.god awful.we paid $36 dollars for potato soup that is brown.a french dip that looks days old and we were charged extra for a drink that we didn't get.we tried to take it back but they closed the gate and turned all the lights off.i will never be eating here again and i want my money back.this food literally made us sick.im honestly furious and disgusted.the people who gave us this food deserve to be fired because this is just absurd. read more

McAlister's Deli - the brown stuff is supposed to be potato soup.the french dip that made my mom throw up and brown mac and cheese. - Delis Near Me - Pineville, North Carolina

Ordered the Jalapeño Turkey Crunch It would have been better if the avocado wasn't bad. ******************** 1/19/19Wanted to update that the manager of this location called me to apologize and sent us gift cards. We did receive them! We plan to go back. Thanks. ********************** read more

McAlister's Deli - Delis Near Me - Pineville, North Carolina

Love the potato salad. I also had chicken salad on a crescent. I have it often. My husband also likes it. read more

OK...portions, variety and service. This is an order at the counter and take a seat with a number to have your order delivered. Salads are good sized and the drinks, at least our iced tea, came in huge glasses. Great for lunch, is crowded but moves fast. Could be in the food court, but has an outside entrance. Just OK. read more

I go here several times a month for lunch, and I've never run into an issue. The workers are nice, and the food is also good. Another nice aspect of this restaurant is that it has its own dining area, which gives a nice break from the hustle and bustle of the mall food court. read more

I would stay away from this location. They forgot my avocado on my BLT+A and had no mayonnaise on my sandwich. This wasn't even the most alarming thing. The workers weren't wearing a mask and were all teens who were definitely not being hygienic! read more

I can't believe I haven't reviewed this location previously. I have had mixed visits, which is why I haven't returned in quite some time. They were usually very slow even when there aren't that many patrons. That is frustrating when I only have an hour for a lunch break. This most recent visit left me (and my coworkers) dumbfounded. I had soup with my pick two order and never got crackers. Not a big deal at all - I never even thought about it. As the employee was coming around he asked if I wanted crackers. "Sure. That'd be great." I replied. On his way back, he THREW one package of crackers on my plate and he dropped a second package on the floor near me. I never had a chance to pick them up, on his way back by he then proceeded to pick them up FROM THE FLOOR and throw them on my plate nearly touching my sandwich....... WHAT?! I'l stop here. read more

If I could give this place a 0 I would. Waited 30 mins for a damn sandwich... the front staff kept passing by me saying oh it's coming when it was sitting in the kitchen on the counter cause they couldn't read the ticket... STONE COLD now mind you... front staff clueless, all theirs plates must be dirty cause they are stacked all the way up sitting on the front counter. manager could be heard from the dinning room yelling and cussing at her employees in the kitchen to where one walked out in the middle of her shift. I don't blame her. That manager needs to be fired. I will never eat here again and I'll make sure none of my coworkers in the mall do either. And to take your surveys off your website just shows what kind of issues this place has.... read more

Having a club sandwich here now and this place is garbage! I won't come back. Firehouse is way better.

The food and Service was disgusting. My wife and I had Chili and both of us had severe stomach problems . I should go to the Health Department.. I have pictures of the So called food. I spent over $30.00 FOR A CASUAL lunch and for Dog food? Are you kidding? I had one bite of each item and left it . I want a refund . I was there about 3:30 pm 1/11 . There is a serious problem with this location. You would not eat what you served me. DISGUSTING read more

Back in the day when I worked at Carolina Place Mall, McAlister's was my go-to lunch spot to avoid the fast food overload in the rest of the food court. On a normal day at the mall, there is plenty of seating (both indoors and outdoors). The only time I've ever had an issue is on...say...Black Friday, but even then the staff is great about maintaining a good flow. The menu is simple and delicious. Great soups. Great sandwiches. Great sides (with some healthy options, which is nice). They also have killer sweet tea that comes in a gigantic cup, and you can get free refills, which is super helpful if you work in the mall for long hours. read more

The food was fine . Nothing to brag about. I ordered the pick two half sandwiches. The staff was super rude. No greeting when taking your order, Just all looked like they hated their jobs, seemed like they were inconvenienced by customers ordering food. It was extremely hot in the building as well. Update: i got extremely sick after eating here. It was the only thing I'd eaten at the time so i know this was the cause. I will not return to this location. read more

We stopped in over the weekend while doing some shopping at Carolina Place mall. I had never been to this location before but found the food to be the same quality and consistency of the other locations I have visited (Ballantyne, Blakeney, the Arbo). The place was packed since it was around lunch time on a Saturday... but we found a table and they got our food to us pretty quickly. The employees were friendly and helpful. read more

Food is ok the portions are ok, prices a bit high for the portion sizes. I would say though if I only order a cup of soup why should I have to wait like 10 minutes to get it at a table. That seems a bit crazy. read more

I love Mcalisters Ive not had anything bad. They ran a special where their club was 4 with the app an free 32 oz drink. The staff is always great love the winter soups. My sandwich was awesome turkey, lettuce, tomato an side. They have the best tea , if your at the mall drop in after your shopping an grab a sandwich or soup or those amazing Potatoes. read more

My experience at McAlister's today was actually just fine. The staff was attentive and friendly. I ordered the veggie club and it came as described and I enjoyed it. Although they mismatched my table number and my ticket number, someone tracked me down - I didn't have to wait longer than I expected. This store has an outdoor dining area which is a plus on a pretty day like today. Tea = very good and lots of it. read more

McAlister's Deli - Known for their good iced tea. - Delis Near Me - Pineville, North Carolina

Outstanding service and staff! They seem like the happiest people in the world, and it always makes us happy to go in and eat there. I guess my favorite thing is their maximum stuffed potato, but a close second is the Reuben sandwich which no one can arrival. It is the best Reuben I've ever had in my life. They keep the restaurant immaculately clean which is a major plus because I'm kind of a germaphobe! If you've read any of my other comments, you'll realize that I am very big on sanitation. So far in my life I've had food poisoning, violent cases of it, and I don't wish to ever have it again. So that is why I am very picky about the cleanliness of restaurants that I eat out at. read more

Friendly and attentive staff. The food is good. It's served as ordered and comes out quickly. The iced tea is excellent. I've never had a bad experience here. Prices are reasonable and it's a accommodating place to bring small kids. Thank you. read more

This was the best service! So quick and GREAT food. Nice people! There is a huge comparison against The Japanese steak house (fugini) . (Do Not Go) the ". ". It's horrible wait and mixup of food. read more

This review is about the service, not about the food. We left before completing our order. I generally really like MacAlister food and went specifically because my daughter (a picky eater)likes the Chicken Caesar salad and I like all their various chicken sandwiches. So, when we arrived on the evening of 9/27 and were told they were "completely out of chicken" , we were not thrilled. But we were hungry , so we tried to make the best of it. Everything we ordered, we were told had an additional $1.00 up charge on The Pick 2 menu. We accepted that for my husband's New Yorker, because that was what he really wanted. But why should I get upcharged for the Reuben I am settling for bc they are out of chicken? So I nicely suggested to the cashier that they could waive it bc of the chicken inconvenience. I had to repeat the ask several times because he didn't seem to grasp my request. He just keep arguing that he was not "forcing me to get the Reuben" So I asked for a manager, who was actually right next to him, ignoring our conversation, even though we were the only ones at the counter. She took notice of us and he quickly proceeded to explain my "demand" and encouraging her to side with him and say he was right. Ridiculous and unacceptable. So, we left. Obviously he does not understand basic customer service. When you inconvenience your customers, offer them something even small in return. I understand he might not have the power to waive a cost , but at least ask the manager on behalf of the customer! As we walked out, the cashier yelled something loudly and slammed into the kitchen door, which was clearly noticed by the other customers in the restaurant. We went into the mall. Guess who always has chicken? Yup, Chik-Fil-a read more

Mmmm. This is one of my favorite places to go if I'm in the mood for a sandwich, salad, or soup kind of lunch. They've got all three, plus large spuds with toppings that taste great too. It's simple, clean, and with great service. Lots of options for all 3: sandwich, salad, or soup. The options are also creative. For example, ORANGE CRANBERRY CLUB Smoked turkey, hickory ham, applewood smoked bacon, cheddar, Swiss, lite mayo, lettuce, tomatoes and orange cranberry sauce on harvest wheat bread. I tried it, and it was a new sensation in my mouth. Had not tried a sandwich with this kind of combination before. (Mostly the orange cranberry sauce add-in) Also, the place is Wi-Fi enabled, read more

McAlister's Deli has some pretty darn good potato soup, I must say. So I ordered a cup of that along with a french dip. This one is different than most because they use sharp cheddar cheese instead of provolone. The bread was great though, just crunchy enough but soft enough to take a god bite. I have also had their southwest turkey melt, ummmm guacamole! That along with the soup are my two favorite things here. read more

I'm big on customer service and I received the best. Had to work while getting an oil change and they made sure I had a seat with a outlet and the manager was so pleasant. Came around to each table and made sure you had everything you needed. read more

Loved the food! I ordered the Southwest Salad and Broccoli and Cheese Soup. Everything was served quickly and super friendly.

Food was great!! The chili was a bit salty, but it could be me. I'm not to tolerable to salty foods. The place was clean, staff was friendly and good simple food . Happy me!!! read more

Wonderful Rueben, shared one with friend and got baked Lays, plenty to eat and so goooooooooooood!!!

This isn't the worst one I've been to in Charlotte but definitely not the best. I had to toss my own ceasar salad(no modifications either). Not the way things should go when paying $7 for a salad. At least it was Tuesday and a free kids meal was included. read more

Best McAlisters around! And they always have a great score! read more

McAlister's Deli - Delis Near Me - Pineville, North Carolina

If I could give a zero, I would. This food was absolutely disgusting. My broccoli cheddar soup was the worst thing I have ever tasted. Seriously I understand they want to be Panera bread but their food will never be on their level. The sandwiches were like a quarter size not even half. The tea tasted old. This place is terrible and everyone looks miserable. Next time I am going to Panera. Never again will I eat here. Who makes broccoli cheddar out of a can, they do. It was thick and didn't even taste like the real soup. Like wow. Not worth it. read more

I love shopping But I always get hungry and this McAlisters is my go to . It's delicious and so many healthy choices and the staff are fast and kind. My favorite is a choose two club and chili ! read more

The Savannah Chopped Salad isn't (chopped, I mean). It is amazing to me that this restaurant does not understand that if you name a salad "chopped" then it should be chopped...not torn or cut into LARGE pieces. The salad is tasty, btw, but it is NOT chopped and it's kind of annoying time after time to order it and it is not chopped. Just name it a Savannah salad for its ingredients and I will understand -- at present, it is a contradiction in terms .... and annoying, actually. read more