We stopped for lunch and a bathroom break! The salad we got was good but the bathroom was totally disgusting!

We ordered the chicken salad sandwiches and a side of broccoli and a side of broccoli cheddar soup. The bread of both sandwiches were stale. The soup and broccoli were less than full servings. read more

McAlister's Deli - Stale bread - Delis Near Me - Prattville, Alabama

Not too clean and not too good...We got a Reuben and French dip sandwiches, both were cold in the middle with no flavor... I think they just heated them up in the microwave ... not on the griddle. The sweet tea kinda sucked too. Not worth the price for me to go back. read more

We've eaten here a few times on our way north through Prattville, and never had a bad experience. Convenient location just off the interstate. Always tasty! The New Yorker is my go-to, but you do you. read more

Called to order for a large party at a very short notice, The manager was very helpful. they got it done , and will be back to order again Thank you Prattville Team read more

The staff were very kind and welcoming , the store was tidy and food was fresh with no errors made! Kudos to management for running a great store! read more

Me and my companion came here on Easter Sunday to grab a bite to eat since we hadn't been here in awhile and I gotta say that we were really really disappointed. I had half a reuben and potato soup and my companion had half of a chicken salad sandwich with broccoli cheddar soup. Both of our soups were ice cold and my reuben was cold. We ended up asking to have the soups and my sandwich reheated but it didn't really help, they were still cold. Service wasn't really the best either, they seemed to be annoyed by us being there. And the place wasn't full of customers. I very seriously doubt that we will return again. $40 bucks down the drain for cold food and pitiful service! read more

I ordered the southwestern chicken and avocado salad. 3 bites in I found a long black hair in the salad. I couldn't eat any more. I asked for no tomatoes or onion and they were still in the salad. so i ate my partners macaroni. so much for a $12 salad. read more

Late brunch with hubby after shopping. Ordering was a breeze. Customer service was great... I ordering the grilled ceasar chicken wrapp with chicken dumplings. Hubby ordered the McAlister club with fire roasted veggies.... read more

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We made a quick stop in Prattville for food, and McAlister's sounded good. We've had great experience getting food fast at other locations. There were six workers total, maybe 7 people total in the store eating or waiting for food. One person at the register, one behind the main counter (texting and leaving to use the bathroom), two preparing food (technically one standing there), and another two just walking around and talking in the back. It took 10 minutes to place our order another 20 for our food. The girl who kept texting behind the counter and leaving to use the restroom was not wearing gloves or washing her hands between phone use to touch prepared food. When we received the food it was thrown haphazardly in the box. The kids meal cookie was literally crumbles and thrown into Saran Wrap. Don't get me started on the bathrooms. I have been to truck stop gas stations cleaner than this! Even the schedule on the back of the door didn't have any listed cleaning times. Which makes sense as I don't know if they've ever been cleaned. Maybe you may have better luck at a different time of day than we went (weekday around dinner time). But I would not recommend. Food and tea were decent. Customer service (girl on phone definitely didn't want to be there with her response to other customers). Cleanliness 3/10- dining room looked ok but bathrooms disgusting. read more

Was greeted immediately and with a smile.Food was out really quick and exactly as ordered.Restaurant was spotless and very welcoming.A+ read more

McAlister's Deli - Dining area - Delis Near Me - Prattville, Alabama

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First time ever to a McAlister's. Really quite good. Pleasantly satisfied. The restaurant has a nice ambiance, nicely lit, music above, and comfortably spaced layout. I had the Spicy Chicken sandwich... excellent. Nice mix lightly spiced chicken, guacamole, corn... on a tasty bun with some steamed broccoli. My colleague had a spicy turkey melt. He too liked his sandwich. His sides were fresh veggies and potato salad... both very good. A pickle slice and delicious sweet tea topped off lunch. Give it a try. read more

McAlister's Deli - Spicy chicken - Delis Near Me - Prattville, Alabama

I am ALWAYS missing something of my order when I order online from here. It's very frustrating.

While the food is ok for the type of food it is, the service and personnel leave much to be desired. They had no roast beef, no coke and about 10 other things on a list taped to the computer. After ordering a "choose 2" for one price i was charged extra for some unknown reason and when I asked why, I got a shrug and a dirty look. No one offered a a a drink with the order The floor was so sticky it made my shoes sticky!! I asked for a refund and to cancel my food but they didn't even know how! NEVER AGAIN DONT WASTE YOUR MONEY read more

Every Time I visit I have an amazing experience. Ms.Nicole and Ms. Mona are always awesome. My food is prepared correct and is always delicious when they are there. They ensure staff are being sanitary in their food preparations. As long as they are there my family and I will continue to return. read more

TERRIBLE SERVICE!!! Host had her airpods in while taking our order. I asked for a 12 inch sandwich and she rang me in for a six inch. My father asked for diet coke and she rang us up for a diet coke but gave him sweet tea. She was walking around with airpods and phone in hand. DO BETTER MCALISTER'S! read more

Unreliable quality My husband always gets the nachos here. But every time, there is an issue. They have forgotten the guac on multiple occasions, cheese and sourcream are placed very lousily, portions also vary widely. We have since stopped visiting this branch. read more

This place was five stars there were these to boys and they had the best customer service I've ever had thank you McAlisters we sure will be back and my spud max was amazing everything tasted fresh and amazing love this place good place to have lunch or dinner made my family's day thank you read more

We were looking for a restaurant with cleaner food options after living off of fast food while traveling through the week. McAlisters offered the perfect choices for my family's. Soups, salads, sandwiches, and all types of kids menu options without giving them yet another plate of chicken nuggets and Mac and cheese! I was a little disappointed to see that their AMAZING Greek Salad is was no longer offered but the Caesar Chicken salad was a good substitute. My boys enjoyed their sandwiches. The tea was delicious as always! My little one LOVED the strawberry lemonade!!!! We highly recommend this restaurant...even without the Greek salad! But seriously, BRING IT BACK! read more

Friendly helpful staff. This location is a bit tucked away, but it's in a good spot. Came in the afternoon for a late lunch, so it wasn't busy. Ordered the turkey melt without the bacon and a sweet tea. read more

McAlisters is great but this location was terrible. We waited 30-45 minutes for food and then when it came it was cold because it had been sitting on the counter for 10 minutes before anyone brought it to us. Then the sandwich was either half full or lazily put together. I'd give it 1 star but the food was decent like usual once you got it and overlooked it being cold. It was Saturday at noon and Only 4 people were working and they were slow. It's more a location staffing problem than anything. read more

McAlister's Deli - Half full French dip - Delis Near Me - Prattville, Alabama

Not as expected. Three ladies stopped in for supper about 7pm. We ordered 3 different items and they were each disappointing. One ordered a sandwich that she has often at her neighborhood McAlister's. Order was off and she was brought a club sandwich. She noticed on the bill that she was also charged extra for tomato soup which the server made her think it was an option for a side( included in the price ) not so. Next, one of my group ordered the chopped salad. She was brought a regular salad ( not chopped at all) and the salad greens were way past their prime. Finally, I ordered a garden salad with a scoop of chicken salad. Same tired salad greens. Discolored and the chicken salad was not chilled and very runny. It was not the quality I am used to from McAlister's . The hour was late after a long day of travel, otherwise I should have sent all three orders back to the kitchen. Disappointed read more

$10 extra Turkey club wrap... well worth it clearly. But guess my review isn't long enough to post. Thanks Yelp. read more

McAlister's Deli - Extra Turkey club $10 down the drain... - Delis Near Me - Prattville, Alabama

Great service! Great friendly staff! The harvest chicken salad was delicious! Glad I stopped in ! read more

Had so many incorrect orders here. Calling the phone number to place your order does not go to the restaurant goes to a central line. Go there and even after the central line confirms my order, when I get to the restaurant, they are out of the item. Happened multiple times. Filled out a complaint on the website and never received a response. Kids meal is always out of the cookie... Hmmmm. Avoid. read more

Decided to give this place another shot today.... they still suck. Got 3 of my 4 orders wrong, food wasn't done when they said it would be, they didn't have any of the chips I ordered, no apology, no friendliness, done with this place. read more

My wife and I have been here several times. The service has been great and staff very friendly. The sandwiches and sides have always been good. My wife really enjoys the tea...served in large cups. read more

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Stopped here while traveling and so glad we did! Quick and friendly service. The food was great. Full of flavor and everything was so fresh. Rack of us got a pick 2 with different combinations of salads, soups and sandwiches. read more

Our experience...we have a handicapped daughter. As sad as it is, in Prattville there's a lot of restaurants and their employees that are taken back by her and act accordingly. Not McAlisters Deli! We've never felt so welcome and treated better. The staff went above and beyond with her and even interacted with her. This is a restaurant with good management or they hire good people. Either way we'll always be a fan. The food is amazing and it's always clean. McAlisters Deli in Prattville is definitely the place to have great food in a clean environment with a staff that truly goes above and beyond. read more

This place sparkles! There are several restaurants for this parking lot but if you're looking for a very clean & tasty restaurant, this is it!! Hubby had the southwest chicken & avocado salad, I had 2+2 BltA& cup of French onion soup. Delicious!! read more

The management and service are sloppy. The front of house staff doesn't seem to be trained well. I realize there's a staff shortage everywhere but the service here is extraordinarily bad. This is a management program, read more

I have had many, many bad McAlister's experiences over the last few years. They set a very high bar 20 years ago and struggled to maintain with growth IMO. But, this location was great. Food was as it used to be -- fantastic sandwiches and spuds. Staff was super friendly and regularly checked on us. Excellent location and how every McAlister's should operate! read more

Just like any in the chain. Wasn't very crowded. Service was good for drink refills. Recommend the club sandwich. They have lots to choose from: salads, sandwiches and giant Spuds! read more

Took forever when we ordered take out. 3 employees Just kinda hung out doing nothing while we waited for our food. Bathroom was not the cleanest, paper towel roll was not refilled, but instead there was a giant paper roll (imagine a giant toilet paper roll ) on the bathroom sink counter. It was real heavy and awkward lol. Just a heads up. read more

Don't go on a sunday night at 8:00 pm!! Dont let miss personality (or lack thereof) wait on you. She acted like it was an utter drudge to wait on us. Moved slower than a snail. Definitely doesn't need to be the register attendant!! The tables were messy and not wiped down. Manager...attention please....get your staff to care!! So disappointing....let's see how the food is.... read more

Pretty solid experience here. Went with four friends from our hotel. I had the McAllister's club and macaroni and cheese. The club was pretty good. The mac and cheese was not too flavorful. read more

Taters, taters and more taters. Tater heaven is no more. It used to be that McAlister's had more taters than Idaho now they have 6 or less. The food quality remains good, but i think they need to go back to what made them different. read more

McAlister's Deli - Delis Near Me - Prattville, Alabama

The measure of any good deli is their Reuben. McAlister's Reuben is spectacular! It was hot and juicy. McAlister's also has the best potato salad of any of the delis I visit. Great iced tea, too. I always get the tea. There used to be a McAlister's in Montgomery but Montgomery has a bad habit of not supporting better restaurants. I have to drive twenty miles to Prattville to get to Steak 'N Shake and McAlister's Deli. McAlister's is well worth the drive. I will be back... early and often. read more

McAlister's Deli - Reuben with potato salad - Delis Near Me - Prattville, Alabama

We went for lunch and waited almost 35 minutes for our food. I went to the counter, I found that our food was sitting out, but the staff had lost our number and didn't know who the food belonged to. My sandwich was cold and when I gave it back to the staff member. He took it and microwaved it. I sent it back again and they made a new sandwich. read more

I was at McAlister's Deli on July 1 around 1pm. The cashier was not friendly or helpful. She seemed bored and irritated that we were bothering her. When she said choices of chips, she rushed and was difficult to understand. The menu board font description of items was impossible for me to read with or without my glasses so I ended up with an item I did not like. The woman who brought our food chastised us for not displaying our order number correctly, when no one told us how it was to be displayed! I ordered an item that was advertised as gluten free because I have Celiac Disease. The server handed our plates with her thumbs on the eating surface, which can cause cross-contamination. I did get sick. I realize that McAlister's does not claim certified gluten free items so I should have not taken a chance. Not Celiac friendly, just FYI. read more