Time now to discuss, not a place that I visited, but a business that visited *me*. Not to…read moremention....possibly revitalized life as we know it here in the [insert last name here] residence. This happened over a week ago. But imagine (if you will): awaking in the early morning attempting to get ready for work on a typical New England wintry day, when you notice the hot water is gone. As my heart sank to my nether regions, I feared the worst. Upon reaching the basement, my greatest anxieties were quickly realized as I witnessed what can only be described as a literal geyser erupting from my now dilapidated excuse of a water heater. In short, ladies and gentlemen, this thing was toast. With my basement partially flooded and my family potentially facing frigid showers, there was only one thing to do: contact the heating company who would quickest solve this dilemma for us. After scouring the four corners of Yelp for a little under an hour, A.J. LeBlanc was the first to respond. Due to it being incredibly snowy and dangerous out there (not mention having 3 other jobs earlier that same day), it took them a while to arrive. Once they did though, they were extremely accommodating, professional, and precise with their installation. After working out the quote and payment details, they were able to arrive with the necessary parts THE VERY SAME DAY! I don't think I need to tell you how important this point was for us, considering not all companies in the area can necessarily pull this off on such short notice. I won't tell you how much we spent that day. But let's just say it was just shy of a king's ransom. Nevertheless, it was quite worth every penny. They say you can't buy peace of mind, but Leblanc's prompt service comes damn close. What impressed me the most was not only the superb install job (which you can clearly see in the photos I posted); but also their brief yet thorough instruction on how everything works on the brand spanking new heater. It's worth noting that they made a big deal about making sure everything was done strictly to code. And we are eternally grateful, especially after learning the former water heater (which I *think* was around 8 years old) was severely outdated. I mean, the thing didn't even have a drain pan. Imagine having just a water heater sitting on the ground with nothing to catch any leaks. *sigh* Anyway.. The new water heater comes with a 6 year warranty. So, should anything unexpected happen before 2029, we'll know who to call. These guys probably saved our lives that day. Because I know I certainly didn't feel like catching hypothermia via shower due to an out-of-date, busted ass water heater from 2015. As such, I'm giving A.J. LeBlanc Heating, Inc. 5 state of the art water heaters out of 5.

Good quality technicians and service Very responsive and…read moreknowledgeable We use them for both our residence and our church

Unprofessional and unreliable.. they'll leave you with no water and no solutions but don't worry…read morethey will make sure to get paid! Go literally anywhere else

I always have a great experience with this water company. Wayne showed up at my house today and was…read moretop-notch, pleasant, and knowledgeable!!!! New filters were installed, and we also had a well pump die over the winter. A team came out and replaced it for us quickly. If you are in need of well or water service, please give them a call.

The website said they offer pipe bursting, they do not. I received a quote for complete excavation…read moreand pipe replacement. This is not the service I wanted a quote for and they charged me $120. They did absolutely no investigation of the problem and went off the information I gave them from another service company.

Sanford was able to send out a technician who is familiar with our HVAC system. Derek E was able…read moreto diagnose the problem and repair it quickly. Can't ask for better than that. Thank you

Martel replaced our hot water heater four years ago (in less than 24 hours on Fourth of July…read moreweekend, no less) and I noticed today that it had started to leak. I called in to their office at 11:15 am spoke with a very kind and friendly woman who transferred me to Zach. I left a message and had a call back in less than an hour. The heater was still under warranty, they had one in stock and the technician, Mike, was at the house in less than an hour and by 2pm the job was done! I have always had more than amazing experiences with Martel, but this one takes the cake. Zach was very informative and helpful in diagnosing the issue and Mike was an absolute pleasure to have working in my basement. If you are looking for a stand-up company for any of your plumbing and heating needs, do not hesitate to call the friendly folks at Martel!

Glad we found them! They have serviced our house in winter when heat went out- fast efficient and…read moregood price on a major job, which we had expected. I just used them today when our central AC went out- Marc was prompt and identified just a simple broken wire- You are not going to get more honest then this. a VERY ethical company to work with. Local company taking care of their neighbors !

Years ago, I purchased a water softener treatment system from Secondwind Water Systems Inc. I chose…read morethem because they were a customer of mine and had excellent reviews. During the quoting and installation process, they were everything you hope for--consultative, educational, and professional. Since then, their ongoing service has remained top-notch--prompt, proactive, friendly, and helpful. About a year and a half ago, I started noticing a sulfur odor in my water. I called in, and my sales rep personally guided me through how to shock the well and troubleshoot the issue. He also said, "If this doesn't solve it, I'll help you upgrade the system." He followed up a few times after that to check in--no pressure, just care. Fast forward to today: I decided it was time for the upgrade. I sent an email. Within 20 minutes, the same rep was on the phone. He remembered me. Within an hour, he was at my house. He explained what was happening, walked me through the solution, provided a quote, explained next steps, and even scheduled a follow-up to ensure satisfaction. That's what earns repeat business. I won't shop around. That's what earns trust. That's what earns referrals shouted from rooftops. This is the kind of experience we should all strive to deliver--and it's a reminder that great sales aren't flashy. They're grounded in reliability, responsiveness, and relationships.

Amazing company! Have been using Secondwind for all our water and filter needs since 2010…read more Christine is awesome and goes above and beyond to help the customer. A+

I just had a small leak under my sinks, twice. (Different sinks). Kevin and Casey are both great!…read moreThey are responsive, professional and honest!! Highly recommend them!!!

I called this past Sunday requesting a call back the next day, as I had heat but thought the…read morethermostat probably needed to be replaced. I got a call back immediately and an appointment for Monday morning. The technician, John was very thorough and explained the problem to me (not the thermostat) and did regular maintenance. He was very professional, courteous, and knowledgeable. The service charge was very reasonable. I would definitely recommend them and will use them again if/when needed.

We had a terrible experience with Brookside. We knew our HVAC had a leak, it had unfortunately been…read moreleaking year after year. We tried to use our AC right before an upcoming heat advisory and it wasn't working. Called Brookside, they sent a tech to diagnose the issues, that's all fine. The estimates they provided turned out to be grossly inflated (it feels like they came to a nice looking neighborhood and tried to take advantage of us) and then, when we told them we needed to have working AC within a few days time (for my son's birthday party) they made it seem like they were accommodating us by sending someone on a Friday, but that wasn't the case. They sent someone who wouldn't be able to make the fix (doesn't even carry materials on his truck) - they were trying to keep us on the line so that they could eventually get us on their schedule to charge an engorged rate. We ended up calling a local company run by two guys who are phenomenal, they came after hours (and didn't even charge us OT rates, just as a courtesy) and fixed our AC in three hours, charging FIVE TIMES less than what Brookside quoted.

You really don't appreciate the modern convenience of running water until it disappears! Monday…read moremorning we discovered we had no running water and by Tuesday afternoon it was flowing better than before! Capital Well came to our rescue with a new well pump and a new pressure tank. The field crew was responsive, professional, and thorough and the customer service calls were just as satisfying. Thanks to Capital Well for a great experience! I'd highly recommend!

Timely responses - professional crew and quality solutions to your well and water needsread more