Sports Basement is truly a gem of a store. Literally everyone there is so nice and positive,…read morecustomers and employees alike. It's hard to say that about every (or any for that matter) commercial retail business. They have just about everything you could need for sports, hobbies, little league, etc., and the selection is solid across the board. I've also brought my bike in for a couple of tune-ups and have had nothing but great experiences each time. I really enjoy the investment in the community that SB does. They have pickleball courts and pool tables on the third floor that are open for community use, and they regularly host events across their locations, which is pretty rad. Overall, Sports Basement gets my business every time over other major sporting goods stores. Great people, great vibes, and a strong sense of community.

So many sport stores have closed. So it was nice to have one back in the area!…read more Didn't get to check out the entire store but their prices were also pretty decent.

This is a smaller Cabela's location and given that it's a great location still…read more However. Whoever was working the guns with the dark hair and the trimmed dark beard working mainly the left side was a jerk. He didn't seem like he wanted to be there nor cared about anything. I asked him about the gen 5 glocks and he cut me off to say all glocks are illegal to sell in CA. Not what I was asking about and also false. I then was trying to inquire about a Ruger mark 4 and he was rude about how they have them but won't sell them but can order them. I still don't understand what he meant other than out of stock maybe? Anyway. Another customer came up behind me and asked this man a question and he scolded the customer and said he was with me, he was not and dragged me into it for some reason. He eventually got rid of the prospect and I proceeded to tell him I didn't want or need his help and to help the man he ignored. Instead he called up the next person in queue. Ironically enough, an employee was going off on a phone or radio about giving the best customer satisfaction possible lol. I almost said something to him but he was so hyped and happy, unlike mr grumps at the gun counter. Aside from that and what drove me away from purchasing a new firearm that day, the guys working Ammo and the fishing department were amazing. They really showed their knowledge and were a pleasure to work with. I will be back because of them, but maybe sticking to rifle supply for gun purchases.

Time at register is soooo slowww I think due to number of checkout staff, which is odd considering…read morethe store seems to have a lot of people there. Also had an employee in fishing department be real weird/off putting. A line was strung across an aisle by a kid and he seemed unaware of that when charging through and then stunned we were trying to help him. Vibe is not as warm/positive as other Bass Pro locations.

can't speak to the RV part of the business, i ordered the MSR groundhog tent stakes online for…read morepickup at a better price than backcountry or REI. customer service was fast & friendly.

Camping World. Over…read morethe weekend, I purchased a sale item for my motorhome, but unfortunately it didn't fit. I returned to the store shortly after to exchange it for the same item in a different size. From the moment I approached the register, the cashier (ID #013191, no name provided) had an unfriendly and unwelcoming attitude. Her demeanor alone made the experience uncomfortable. When she processed the exchange, I was told I had to pay a price difference because the sale had ended. I understand policies, but this was a direct exchange for the exact same item--just a different size. A little flexibility or customer consideration would have gone a long way. She offered to ask a manager who was standing just a few feet away, but he completely ignored the situation and walked off without acknowledging us. That lack of support and accountability was extremely frustrating. At that point, I chose to request a full refund. I refuse to spend money at a business that lacks basic customer service and proper employee training--from cashier to management. It's especially disappointing considering my husband pays for a premium membership, only to receive this level of service. Overall, this experience felt dismissive, unprofessional, and not customer-focused. I hope the company takes steps to improve both staff training and customer care.

What's not to love about this Sports Basement? It's right off the freeway, there's literally always…read moresaying, "Welcome in!" And usually to me and my puppy every time we come to the store, AND the parking lot is huge! Never have an issue. I appreciate how large this space is and everything is neatly organized and you know where to find all the items for various activities, sports and weather! Tons of brands and selections. I especially appreciate the sports basementeees discounts especially on yoga clothes or other athleisure wear. I also really like that if for some reason something isn't working out with the item I purchase, I know I can bring it back in (within reason and appropriate timeframe!). The value of items here are top notch and I'm always happy to support this retailer. So glad to have one in Orange County! Definitely a great place to look for high quality, durable and affordable clothing and accessories - perfect for any adventure!

If your teenager rides like mine, you'll eventually have two choices: take them to the ER...or take…read moretheir mountain bike to the "ER" at Sports Basement! We've been here so many times that I finally had to leave a review--especially for Jesus (pronounced just like the name in the Bible). This place is HUGE! They have everything--bikes, sports apparel, camping gear, rentals, and more. Plenty of parking, conveniently located right off the 405, they price match, and the membership is actually worth asking about. I'm usually not a membership person, but we come here so often that it pays for itself. Jesus is amazing. We brought in my son's Co-op DRT 3.3 for what we thought would be "just brakes." It turned into new brake pads, a chain, spoke alignment, shock adjustment...you know, the full bike spa treatment. (Part of it was his---well...thanks to my son's curiosity and love of "tinkering.) Even though we picked up the bike right at closing time, Jesus never rushed us. He patiently explained every repair, answered all of our questions, and even taught my 14-year-old how to better maintain his bike. You can tell he genuinely loves what he does and enjoys encouraging young riders. Fast turnaround, fair prices, great service, and no long waits like we've experienced elsewhere. We're customers for life. Thanks, Jesus and the Sports Basement team, for keeping both my son--and his bike--on the trails!

Came in Saturday morning to look for water proofer spray but got sucked into the large shoe…read moreselection and walked out with a couple of shoes. Katie and Adam worked well together as a team, while Katie helped us with brands and models, Adam brought them out for us to try. Both were very friendly helpful and knowledgeable. Great team!

Sad, Sad,Sad!! Shame on Dick's ( corporate) and Nike ( corporate) Not even a week into the World…read moreCup ( host nation) and no USA National Team jersey's !!! Not even top 10 National Teams !! You guys completely dropped the ball!! You wonder why brick and mortar is struggling!! It's all self inflicted!!!!

I love to go to 5.11 Tactical because they have the best uniform items on the market. This store is…read moretheir corporate location so they offer discounts to public servants, military, and other organizations. The downside I find is that they are light on selection, but they are good on stock of the items that they normally carry. The price is good for the items that you are purchasing and the customer service is good.

Came in a few weeks ago looking for specific pants and a shirt. I had my dog with me and the…read moreemployees let me bring her in and they even gave her a treat! The store was clean and everyone was so kind and helpful at this store. They had a lot of products to choose from! I was able to try on what I needed and they do offer military and first responder discounts with a valid ID so that is awesome. I ultimately came back and exchanged my pants and got them shipped to me almost immediately since they didn't have them in store. I saved a lot of money so it was worth coming into the store! Check this place out!

Today I visited Dick's Sporting Goods at the Los Cerritos Center, and I had the privilege of…read moremeeting an exceptional young employee named Damien, who is only 17 years old. I have been in business for many years and have met thousands of people throughout my life, but every once in a while, you come across someone who leaves a lasting impression on your heart. Damien was one of those people. From the moment he greeted me, he treated me with kindness, respect, and genuine professionalism. Every word was spoken with courtesy: "Yes, sir," "Thank you, sir," and "It's a pleasure to help you, sir." His manners, patience, and willingness to assist were truly remarkable. As I spoke with him, I couldn't help but think back to my own teenage years. Damien reminded me of a time when respect, humility, and strong values were the foundation of a young person's character. Seeing such a respectful and hardworking young man today touched me deeply. In fact, I had tears in my eyes because it gave me hope and reassurance that there are still wonderful young people in this world. His parents deserve tremendous credit for raising such an outstanding young man, and Dick's Sporting Goods should be extremely proud to have Damien representing their company. He is a shining example of what customer service should be and what good character looks like. Damien, thank you for your kindness, your professionalism, and your respect. You made my shopping experience unforgettable. Young men like you are rare, and I hope your managers recognize what a valuable asset you are to their team. May God bless you and your future. Keep working hard, stay humble, and never change. The world needs more young people like you.

The store is organized and easy to navigate, which makes shopping quick and convenient. Staff were…read morefriendly and available when needed, without hovering. Overall, a reliable spot to pick up sports essentials, whether you're shopping for practice gear or something more specific. The staff is helpful and friendly. I wish they had more deals or some type of rewards system. Overall, my son loves this place.

Wanderer's Outpost has moved to a new location right next door to Trader Joes in San Clemente. They…read moreare off to a great start and it will be fun to see what they come up with next.

Great chai tea! Enjoyed the creamy top and spice level. Plus, Tom was cute. My partner enjoyed his…read moreMoab blend coffee to go.