Customer service is shit and they don't respond and own up to their mistakes, rip offsread more

Apparently these folks close around 3:30-3:40. I spoke with someone on the phone around 3:20, and…read moreconfirmed with him that I would be there in 20 minutes as I had just gotten out of work. He was all about it. So I drove 20 miles there, showing up at 3:40, only to wait at the unattended front desk for five minutes. Then finally a lady comes out at 3:45 only to say they are closed (also saying they close at 4) and that everything is locked up? So they must have began locking things up around 3:30 Im assuming? I looked at my watch and back at her, even told her my confirmation with the salesman. She didn't seem to care. Seems to be a place not too concerned about keeping business and a reputation. Like who locks up (roughly) a whole half hour before official close? Do they not realize their sales base works as well?

Its nice to support a local business that genuinely cares about every customer repeat or new. My…read moreplea is for everyone to stop shopping at the big box chains. Youngs prices are better.

I've been coming to Young's for more years than I care to count! Always helpful and willing to go…read moreabove and beyond--and most of all, HONEST! I can always trust what they say, they never suggest something just to make a Buck!

They helped us out in a pinch and got us back on the road quickly! Would definitely recommend.read more

Wonderful people great place to get your car donegreat price nice people very reliableread more

An appointment apparently means very little at this Firestone location. I scheduled a tire…read moreinstallation more than a week in advance for Saturday at 10:00 a.m. and dropped off my car at 9:50. By 10:55, they had not even started working on it. When I checked again around 11:25, I was told it would take another 45 minutes. At approximately 12:05, I went to ask for an update and noticed my car sitting in the parking lot. The employees at the front did not even seem to know that the technician had moved it there or what the actual status was. I understand that Saturdays can be busy, but that is precisely why customers make appointments. Waiting more than two hours for a scheduled tire installation--with no proactive update, no reliable estimate, and obvious confusion about the location and status of my vehicle--is unacceptable. If they were running behind, the courteous and professional thing would have been to tell me when I arrived. This was not simply a delay; it reflected extremely poor scheduling, communication, and management. Based on this experience, I cannot recommend this location and will not return.

I always find the manager there to be kind, courteous and helpful! You want someone who knows cars…read moreto assist you when you are having problems.

Friendly, good service and repair for car or truck! Give them a call for what your vehicles need…read moredone to make them run safely.

These guys are very respectful and helpful. I would recommend hills to anyone looking for a great…read moreexperience as far as auto repair.

I've received so much help with various issues with my vehicle, even though I didn't purchase my…read morevehicle through them. Kyle and his team are incredibly knowledgeable, kind, and caring, and they truly go above and beyond to help their customers. A special shout-out to Tyler--thank you so much for all of your help! It is genuinely appreciated!

BEWARE - Ross Auto Sales LLC…read more I will be taking this matter to court. I brought my vehicle to Ross Auto Sales LLC on September 10, 2025. My car remained at this shop for over two months. During that time, I spoke directly with a mechanic who told me they were looking for a part to get the process started. Despite that, months passed with no follow-up or progress. I reached out several times for updates, and it wasn't until late November/early December that the advisor finally informed me of issues with my vehicle--after it had already been sitting on their lot for months. Because of the lack of communication and follow-up, my car remained on their property. Despite this, I was later told about possible storage fees, even though the delays were due to unanswered calls and messages on their end while I was actively trying to move the process forward. When I went to pick up my vehicle, I noticed scratches and an indentation on the passenger side that were not present when I dropped it off. When I asked to see footage to understand what may have happened, Kyle immediately became defensive instead of attempting to resolve the issue. He raised his voice and stated that my vehicle was "not his responsibility," despite it being on his lot and under his care. Kyle stated there was "nothing written" saying vehicles are their responsibility while on his property, yet in the same conversation said he "wasn't the one who looked at the car" and shifted blame to a mechanic. At the same time, he blamed others in his shop for information I had previously been given. The constant deflection and lack of accountability was extremely unprofessional. This situation escalated over $120 for a diagnostic fee, which I had in my hand and was fully prepared to pay. Instead of handling the situation professionally, Kyle continued to raise his voice and speak to me disrespectfully. The way he spoke to me as a woman was unacceptable and not how a business owner should conduct himself. What made this worse is that instead of attempting to resolve the issue privately or professionally, Kyle took to social media and made posts about the situation. Since then, multiple people have reached out to me sharing similar experiences with this shop, including poor communication, long delays, and unresolved issues with their vehicles. I understand that auto repairs can be complex. However, professionalism, accountability, and communication are non-negotiable--especially when a customer's vehicle sits in your care for months. Damage to a customer's car, aggressive behavior, and blaming employees or customers instead of taking responsibility is not acceptable. I genuinely try to support Black-owned and local businesses, but support should never require tolerating disrespect, poor communication, unprofessional conduct, or damage to personal property without accountability. Because of this experience, I removed my vehicle and had it sent to another shop. I'm sharing this so others can make informed decisions.

I bought tires from them a few months ago and one of them kept losing air. I called and asked if…read morethey could check it out thinking it might be something in the tire. They checked it out said it was a valve stem and didn't charge me for their time! I'm always happy when I leave there because I am comfortable that I was not ripped off and the issue was fixed or will be.

Had a flat tire in a rental car found Fulmer on Yelp. They diagnosed the issue and put on the…read morespare. Phenomenal work, great people, highly recommend. Thanks so much, Vollmer.

Since Black's Auto Service Center in Corning, NY closed I started taking my car to Ken's Service…read moreCenter here in Big Flats, NY. Honest and excellent repair service. Thankful I found another auto repair shop with the same 5 quality as Black's.

Been going here for fuel for a long time. Finally took my truck in for an oil change and…read moreinspection, great service and great prices. Was shocked when I got my bill. Will definitely be a repeat customer. Thank you ken.