Starts with a friendly sincere Service Mgr such as Charlie...taking extra time to explain and…read moreadvise in detail the procedure your vehicle will be going through. Honesty with pricing and some situations that could occur...When you leave Buckleys you feel you made the right decision to give your business to this Garage!

Excellent service experience// Very professional and fair pricing // Highly recommend by me and I…read moreknow the automobile business as I spent 40 years working in it !

For a local distributor who buys to order the supplies needed and turns a profitable amount from…read morefast efficient guaranteed union work including his office staff- Hubbard is the one for car and lite repair. Cost saving this way more than double retail inventory or trade standards-this sends the savings on to the customers.

Contacting the customer.. waited almost a month to have someone contact me to just say can't…read morehelp... probably not even in business anymore

A bad nightmare happened after our first night of our roadtrip vacation. My tire was flat!…read more I had just filled the fires with air the day before. I googled tire shops by the hotel we were staying - luckily Horsehead is a pretty convenient town in terms of shops and stores. Mavis popped up and I spoke with a guy named Jon. Right away I could tell he's more on the thoughtful side. He told me not to drive on a flat tire because it would ruin the rim and tire. I told him I was able to inflate the tire back and it seems to be holding for now. He said to bring it in and they would check the tire for me. I explained it seemed to me like air was leaking out of the valve stem. Once there the tech put it on the lift and sprayed the tire down and checked for nails and leaks. Around the valve stem was fine but apparently the stem itself was loose. He used a tool to tighten it and voila... My problem was solved. Great attitude and helped me out big time and they didn't even charge me for their service!

Serviced my car for my tires. Gave great, honest advice and a great price. Shout out to Kyle and…read moreEli.

They will upsell you and lie about it, and then lie about who handles refunds (store vs corporate)…read morehoping you give up. Not going to happen here!

This shop is fantastic! My daughter goes to Elmira college and had car problems while away at…read moreschool. These guys went beyond normal expectations to get her back on the road. It was so much more than individual effort, although there was plenty of that. This accomplishment resulted from the entire crew, from the manager to the mechanic's helper. In the days of everyone being short-staffed and overworked, it was refreshing to see a group of great people with can-do attitudes. Special thanks to Cuu and Dean for their extra effort as well.

Since Black's Auto Service Center in Corning, NY closed I started taking my car to Ken's Service…read moreCenter here in Big Flats, NY. Honest and excellent repair service. Thankful I found another auto repair shop with the same 5 quality as Black's.

Been going here for fuel for a long time. Finally took my truck in for an oil change and…read moreinspection, great service and great prices. Was shocked when I got my bill. Will definitely be a repeat customer. Thank you ken.

I called needing a transmission filter for a 2023 Nissan Rogue and they didn't have not even one in…read morestock! I would assume the area's biggest Nissan dealer would have at least one filter for a newer Rogue.

UGH why didn't I check this BEFORE I came. Probably because I presumed that a Dealership would have…read moremuch higher standards. These GUYS are liars and bullies. They withhold information for power and to condesend. WOMEN do not go here. They are such jerks. I have many cars, I manage all aspects of my life and have NEVER dealt with the kind of bully attitude the Service Desk has here; over and over. Makes my stomach turn to think of giving them my hard earned money. PLEASE FIND another place.

Took my 2024 Honda CRV into Williams Service for the NYS Inspection and also requested my filters…read morebe checked for replacement if needed. The Employees are always friendly and very professional from the time I step into the Service Dept to the time I leave. The waiting rooms are very comfortable, so I really don't mind hanging out for an hour. I received several texts while waiting, first explaining the updating of the progress of my service. The next text was the recommendations resulting from the inspection. Along with a video of the entire inspection process - Yes, the filters were very dirty and needed replacement. More importantly, while checking the tread depth, the technician found a very large nail embedded in the tire. Because this was an added expense, I had to authorize the repair. WOW, this is great customer service!!!! I watched the entire inspection in my very comfortable chair - very impressed -I never really knew all that was checked out. Thank you, Williams Auto, you know how to please your customer!

I visited for a routine oil change and was disappointed by the service department's attitude. The…read moreadvisor I worked with seemed disinterested in helping me find the best value. When I asked about available coupons, I was told there weren't any; however, I found one on their own website within seconds. Furthermore, when I pointed out that the official Honda website listed a lower price for the service, she refused to honor it, dismissing the price gap as 'only a couple of dollars.' It wasn't about the amount, but the principle of honesty and helping the customer save. I didn't feel valued as a client here.

If you want to go absolutely broke come here ridiculous pricing and attitudes all around from the…read more at the shop to the girl at the counter. BE AWARE

Amazing people. Amazing communication major You knew exactly what was going on with your car. Every…read morestep of the way just to not do something without your permission or you knowing it definitely will be my go to place from now on.

I have loved antique cars for a long time. While trying to convince the co-owner to get one that I…read morecould rent on the weekends, she said "There are lots of them around and they don't cost too much." My response was "Wait!!! What??? I can own one?" That was the beginning of the dream come true. Roadmasters' Car Concierge, Raymond, found a 1927 Model T, talked to the seller, had his mechanic talk to the seller, negotiated a price for the extras tires, went and looked at it with his mechanic (with me and my husband), hauled it back to Roadmasters, had his mechanics go over it and service it, and had his Model T guy give me lessons. They do everything! I would have never bought this type of car without knowing people that knew what they were doing and could service it and store it during the winter. I am living the dream that was mirely only a distant thought for years. (And I thought I wanted a golf cart!...this is so much more fun :) I'm so lucky to be a Model T owner that when I ride along the road, everyone smiles... but their smile is not bigger than mine!! Thank you Roadmasters for all you do. Looking forward to many years with you.

Taking my Grandfather's 1926 Ford Model T to Roadmasters was the best decision made in hopes of…read moregetting the car back on the road after years of sitting. After a thorough diagnosis of the car, Raymond and head mechanic DeWayne kept us well informed on the work that needed to be done and why it was needed, throughout the restoration process. I had no hesitation at all in trusting Roadmasters with this three generation family car, their knowledge and expertise truly speaks for itself. They work with the most sincere respect for your ride in an awesome facility too. Thanks to them the Model T runs better than I've ever seen it run in my lifetime, and she starts right up. Wether you're looking for a place to store your classic, need help getting it running again, or just need some advice. With so much to offer, this is the place to go!

Chris was AMAZING!!! He came out and drove 3 hours to help us. We had been in touch previously and…read morehe seemed trustworthy so he came out and replaced our spark plugs and wires checked our engine (460 Ford) and was extremely reasonable for a mobile mechanic dealing with a RV! Thanks Chris! You rock! Ask for Chris!

Accommodating, quick, knowledgeable, and reasonable prices. Helped with other things I forgot…read moreabout initially.