This place is fine, but they're not always the friendliest. Recently got an inspection done where…read morethey had to do a thousand dollars of work on my car and somehow missed that there was a nail in my tire. There are better places in Oneonta.

STAY AWAY! I recently took my car into Monsers to fix the…read more"Check Engine Soon" light. After having them work on it for THREE different occasions, it still wasn't fixed, and they charged me $987 dollars for repair parts and labor, that never solved the problem. On my fourth trip back to find out what exactly was going on, John Bogart, the manager, said to me, "Well leave it here again and we'll see what we can do." NO! NO! NO! I then took it to Susquehanna Auto Repair and had it repaired for $78 dollars. The light has never come on since. MONSER BROTHERS is the epitome of a RIPOFF!

Just bought a new vehicle at Butlers Auto Sales in Sidney, NY Super friendly sales people. Fast,…read moreeasy service. Fair trade in on my vehicle. Low price cars. Low interest. My wife and I are super happy! See Scott for sales. Kevin Finnegan, Oxford, NY

Purchased from here. Need to purchase two more cars. Won't go back. Spent considerable amount with…read moreplenty of cash down. Test drove a few vehicles. Picked one and had to pay sticker price. Wouldn't take 500 off STICKER. It was a "we know what we got" response. What a shame and bad decision. They were aware I was shopping for more cars also. 500 off a 20k plus vehicle wasn't unreasonable.

Me & my wife was in Coopertown for the World Series Gala but didnt make it because we blow a tire &…read morehad to have it towed couldnt get wheel lock off to Royal Hyundai 20 miles away.Anthony was the serviceman we delt with who was very helpful with our situation.we were strained in our motel which they accomodiated in picking us up.Thanks everyone involed in our sitation. Yours Truly Walt & Linda Counterman

My retired father got brand new tires on his car. After…read moregoing through every route possible he was told he has the wrong size tires on his car. That means Royal Hyundai and their team put the wrong size tires on their car. Steve Harris the owner told my retired on a budget father " buy 4 new tires and we will install for free" No Steve Harris that's not going to work. Your dealership put the wrong size tires on my fathers car. Now you want to make more work for everyone because we will take the legal route to make sure my father gets his new tires in the correct size. This wasn't his fault or responsibility. But it is your responsibility as a business owner to make it right.

They will smile in your face and take your money . I bought a car here and it arrived with mudd…read moreall over the seat . They botched the instalation of my hitch cut out so bad ,it looked like they used scissors to cut through plastic. When I informed Stephen Murphy I was un happy he avoided the issue for a whole year and then kept on avoiding the issue . The owner personally insulted me calling me a cry baby also telling me I wasn't a man . The owner also demanded to know what I did for a living and when I told him it was none of his buisness he also called me rude. I will never buy a subaru ever again due to the way I was treated by these people . With subaru five star service stops at the buck and I would recommend buying any other car. Subaru will treat you like dirt!!!!

After buying two vehicles and taking three cars here for service over the course of over 15years I…read morecan say that they mean what they say when they say they have HEART. Every time I'm there I am reminded of why I continue to take my cars there. Everyone there asks me if I need anything, have I been helped, how can I be helped. They never recommend services that I don't need, and if I have questions they take the time to show me the answers respectfully. Also I really appreciate their new service acknowledgement system. I can agree by text or call if I have questions. Super easy, convenient & technologically impressive.

there always good to me , take good care of customers ... look forward to future experiences with…read morethem. Highly recommend getting work done here. Thanks again!!

Could not ask for better people with true commitment to getting the customer the best all around…read moredeal. Was failed by another local dealed and McCredy came through!! Thank you

Professional, made buying a car easy. Car has been great, and kind when I call-to ask a question…read moreabout services

Absolute garbage of a dealership. Sold my girlfriend a car less than a year ago and it's been back…read morefor repairs 4 times and on ots way again. Bandaid after bandaid. Should have told her to sue them. And the loner car is absolutely garbage as well. 200,00+ miles and that broke down as well. If you want sh!t for a vehicle and bandaid I recommend warrens.

After an extremely awful experience with Feduke Ford that went on for 3 months in which my Explorer…read morewas NEVER fixed. I took my explorer here to have recalls fixed etc. They did it all the same day and did it correctly. Feduke ford epoxied my roof racks which they kept falling off as Chenango ford drilled new holes and added new pins the right way. They were amazing and very efficient! highly recommend!!!!

I told the owner and service manager of this dealership that I would not post a negative review if…read moreI found the $715 quote they gave me to replace one rear wheel bearing in a 2016 Ford Flex AWD was not out of line. I decided to pull my vehicle out and went to another shop that quoted me $350 for the same job using Ford's o.e.m. Motorcraft parts. This dealership said that they had to charge 3 hours labor and the part was $394 from the manufacturer. The independent shop replaced the o.e.m. part in about 1 hour for a total cost of $358 including tax, hence this review. I have worked in the automotive service field for 41 years, so I was certain that I was about to be overcharged at Chenango Sales. I tried to negotiate a more reasonable quote with both the owner and service manager, but they were unwilling, even after I showed them national estimate ranges for this job by RepairPal and a quote I had received from one of the largest Ford dealerships in the nation, that I had worked with before, whose quote was more than $200 less than theirs's even though that dealership's hourly labor rate is considerably more than theirs's. Lastly the owner said they only markup parts 20% and when I talked to the service manager, he said they don't markup the parts prices, the manufacturer sets them for them. Unfortunately neither party was accurate about their parts pricing in my case. Too bad, they are conveniently located for me, but I won't be going back & I suggest you do your homework before using this dealership for service.

I have not had my vehicles worked on here yet, however, my tire exploded this morning down the road…read morefrom the shop and the owner was kind, respectful, and went out of his way to help me. After about 30 minutes of putting another tire on I went to pay him and he refused any money. He simply said "Merry Christmas" and went back to his shop. How's that???? I did buy him a card and I'll be dropping off a bottle of wine next week.

The most honest, decent, friendly mechanics you'll ever find, year after year…read more Consistent top grades. Call them for an appointment..you'll see what I mean.