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    McClurg Court

    2.9 (117 reviews)
    Closed • 8:00 am - 7:00 pm

    By appointment only

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    Mcclurg Court elevator life
    Aayush T.

    Do not move in here. You will be late to all your personal and professional appointments. More than 50% of the elevators never work so it take 15-20 min on an average to go up/down. The management team doesn't care - just sends emails with updates... but oh god forbid rent is late you will charged immediately. But the time you waste on a daily basis waiting for elevators is worth nothing to So now, we are also down to 1 tennis court from 3. For those counting - 2 of 3 elevators working - 1 of 3 tennis courts available for residents - 100% rent due with an increase every year

    Tom T.

    I LOVE this place. The people, the neighbors, the staff, the amenities, the events and the unit. I moved to McClurg for 2.5 years ago due to my masters in Northwestern and had a great time. I have, seriously, no major complaints. They work around the clock to make you feel comfortable, the units were very quiet and secluded. During Covid, the staff was cleaning the gym and made us feel very comfortable + climbing 45 floors in the stairs was a great workout. It felt once they understood what we are dealing with, that the staff did everything they could to open the amenities back. Yes, it is not perfect. I had to move in the middle due to scheduled renovation to the tier (was not disclosed to me when signing the lease) and to add to that, my unit went on the market to be leased while I was moved to a smaller unit for 3 months. They, after some back and forth, helped and put me in the unit above mine. Assuming this hiccup does not happen on an annual basis, it did not reflect on my whole stay. When moving out, we renovated our new home and the renovation was extended 3 times due to delays. Natalie was very responsive and extended our stay again and again - while the unit did not get rented in the open market - and made the whole process painless. I would, if ever needed, be happy to move back to this building. It felt like a spa hotel (due to the amenities) in the perfect location for the entire stay and it is right for anyone (young, students, small family, and elderly. Recommend to friends and family.

    Roach
    Taylor S.

    McClurg Court has been an absolute nightmare. I would not recommend this building to anyone-- please rethink signing here. They don't tell you that the air doesn't come on until June 1 and since they barely have windows, your unit can get to over 100°s for many consecutive days and it's nearly impossible to cool it down. Also they conveniently don't tell you that you are changed for your entire floor's gas bill and it's divided evenly among the tenants. I was out of town the entire month of February and March and was shocked to find out my gas cost me over $160 those month which is absolutely ridiculous. (The air conditioning and gas is not in the lease or stated anywhere-- I was told my leasing agent was supposed to inform me during my tour. Not sure why McClurg replied and said it's in the lease because I have emails going back and forth with management stating it's not in the lease). On top of that, my unit is infested with cockroaches. Don't believe the dream they are selling--it's a complete joke. I will be moving out the first chance I get. McClurg court- shame on you for being deceitful and not caring about your residents. I'm been emailing back and fourth with Natalie and she could truly care less and treats you like you are less than human. Less than a year to go until I can leave this hell hole of an apartment.

    Tower

    This may be premature as I just moved in a few days ago, but I have to say the management and leasing staff have been very polite, responsive, and helpful. Moving in was incredibly smooth. The apartment was meticulously cleaned prior to my first day. The gym is sufficient. Convenient stores are within walking distance. Among other things I like, the layout of my corner studio is hands down the best. Can't beat the city and lake view.

    Elevator lines when coming home from work.
    Jenny M.

    The elevators seem to always be down. The lines build up and go out well past the lobby during peak hours. You have to plan on leaving ridiculously early for work if you live on higher floors. Fourth of July weekend they basically all went down and wait times for an elevator was 30+ minutes with staff working the elevators to limit the amount of people getting on. Not at all convenient when you live above 40! The air conditioning and heat is down regularly. When it isn't down it's likely too hot and the 'vents' they call windows allow minimal fresh air. (No opening of windows in units but one inch vents the length of one window opens on SOME - but not all windows - my unit has 2 - 4 would help). The management office is hit or miss. Some of the staff are great and others are a bit rude and unhelpful. Maintenance staff are friendly but it can be difficult to get them into your unit for repairs if you want to be present for them (I have a cat that tries to escape often and I don't want them coming in when I'm not here). There is a great receiving office but they are closed on Sundays and have limited times. I have had multiples packages lost or returned to sender as a result. Strange considering there is 24 hour door staff. This building has great amenities, is clean, conveniently located and offers great views. The often down elevators and limited cooling abilities (heat isn't a problem because it's usually TOO warm - I leave my 'vents' open all winter) greatly affect the comfortability of living here. If you forget one thing before going up for the night it could be 30+ minutes until you are back up to your unit which is excessive. If management at least compensated residents for the extreme inconvenience of their often mail functioning equipment it would show their residents are valued - instead you're usually met with confrontation and unapologetic tones.

    McClurg has a cockroach problem! A friend on a different floor has them, too. It's so frequent that an exterminator comes to Mcclurg weekly
    JD C.

    Have lived here years. Here are all the cons in brief, before I expand: - COCKROACHES GALORE. We've killed 6 so far. Friends in building have killed several, too. We have ALL complained. Still hasn't been addressed - When maintenance moved our stove, there was a bunch of BUG poop and miscellaneous gross stuff (like USED Q-TIPS) underneath the stove. They did NOT clean this place before move-in. - Rehab Institute blocked any view. There used to be a great lake view. People from hospital beds stare at you, so you have to keep the shades down. If shades are up, cannot walk freely in sleep shirt or underwear. They never lowered rent to compensate for this--which is atrocious for anyone living and paying more for a higher floor. - There is often NO PARKING (as mentioned in other reviews). We pay $250/mo for parking. But the building lets ANYONE park for an hourly fee + ALSO works with the Parking Apps (like ParkWhiz or ParqEx), so even though we residents pay, WE CANNOT FIND SPOTS. - Parts of the parking garage are SO LOW that if you have an SUV, it WILL scrape the top of your car! It has happened to us. - Your tower has 3 elevator banks. 1-2 are almost ALWAYS broken. If all 3 are functioning for a short period of time, it's a miracle. If you live on a high floor, this is a disaster. You WILL be late for school or work. - On top of this, just increased rent $400. They have COCKROACHES and increase rent $400. - Consistently poor management that keeps switching. But it's never replaced with anythin gbetter. --- - This place has COCKROACHES!! We've noticed them since roughly a year ago. We kept them as evidence and still have them in plastic bags. Building management has consistently been terrible and has not addressed the problem. We have found and killed at least 6 cockroaches in the last year. 2 escaped. That's 8 in a ~12 month span. It's not just our apartment. A colleague in the same building only a different floor also has them. There's so many cockroaches throughout the building, that the "cockroach guy" comes every week. There's a waiting list. He spreads some diatomaceous earth in the bathroom and kitchen, to no avail. Management won't send him every time you tell them there's a cockroach. Of all the cockroaches we killed, they sent him here twice. The roaches still come. - When the Rehab Institute was under construction, construction workers huddled together and stared at McClurg residents. This happened to me in a towel. The buildings are close, and you can see into the other building. One day, I came out in my towel to the living room, while getting ready for work, and I realized that a group of construction workers huddled together with chairs and were watching me. One even waved; it was disgusting. I called the management office and the construction group's management. The construction company was more apologetic than McClurg Court's was. - Now that the Rehab Institute is completed, the previous view lake is completely gone. You stare into another building. After Towel-gate, I realized that people from RIC can and do watch you. So you can let people in hospital beds stare at you, or you can keep the shades down. Goodbye to ever walking around in your apartment comfortably in a sleep shirt or underwear. - On top of this, rent just INCREASED by $400. Is it worth it? Do they think about making BASIC improvements, like addressing the cockroach problem, installing fans in bathrooms (none have them), installing in-unit washer-dryers, or even installing a garbage disposal unit on kitchen sinks (none have them), TO JUSTIFY this price hike? No. That's the problem with this building. - Rent at your own risk.

    Mriga A.

    I am forced to move out of this building as their elevators are a huge nuisance. I have lived here for a year and I can't recall a single week when all elevators were in working condition and I didn't wait for 20-30mins. I moved here due to the optimum location and proximity to my work, however I used to spend more time waiting and riding the elevators than I would commuting from my previous apartment. The management didn't do anything to make sustainable improvements to the elevators. They conveniently sent out emails after the elevators stopped working to expect the tenants to be patient. (Find attached an image of the typical wait line for elevators) Also, they advertise several amenities such as the hot tub which are not functional for majority of the time. The sun deck was closed since spring, when moving in/ considering the apartment they should have warned that the sun deck would be closed for renovations. There is no security in terms of visitors, the front desk staff doesn't check in every one who is walking in and out of the building. The only thing I appreciated about the building was the very cooperative mail room staff.

    Elevators building B

    Been living here for over a year. Maintenance is very good and fast! But I don't need maintenance everyday... Issue here is the elevators which I use everyday. I don't know the situations at building A, but building B has issues with elevator for months. All three elevators barely work at the same time. One has been out of service for over a month. All three broke today. One got fixed but only one... Amenities are very good. It's a old building, so rainy day, nights sometimes flicker... guess due to old electric thingy. Staffs are kind. Laundry room is nice too.

    Sun setting over the McClurg

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    Page 1 of 3

    Ask the Community - McClurg Court

    Review Highlights - McClurg Court

    “I have lived at the McClurg Court nearly 7 years and I simply love Natalie and the entire Management Team.”

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    Aqua at Lakeshore East Apartments - Living rooms | Aqua at Lakeshore East

    Aqua at Lakeshore East Apartments

    (58 reviews)

    The Loop

    Fast forward 12 years and I have returned to Chicago, and am back at Aqua. I wanted to take a…read moremoment to post an update to shine a light on the exemplary property manager, Craig Perry, who oversees this building with kindness and empathy - all within the parameters of the utmost professionalism. Craig runs a tight ship in the best way. He GENUINELY cares about residents' concerns and wastes no time in addressing them and arriving at a solution. As I mentioned in my previous review, I've lived in several rental communities in downtown Chicago - and have worked with a few outstanding property managers, but Craig is head and shoulders above the rest, which is an absolute necessity for a positive living experience. Hands down. Special shout out to Steve Sink (Dir of Leasing) for always taking the time to catch up when we cross paths - another kind human, and consummate professional. And, finally, to the incredible door staff - looking at you, in particular, Mike and Senait, the weekday morning crew; and to the maintenance team - always smiling and friendly, and at the ready to help. I realize this update is primarily about the day-to-day operations team at Aqua, rather than the building itself, which I've already addressed below. I just feel that in a sea of pretty similar rental options downtown, it's the people you interact with on a regular basis who truly make your living experience enjoyable. And this team led by Craig, well, I've yet to experience its equal.

    We chose this building in part because of the advertised amenities, but our experience with them…read morehas been consistently disappointing, as has the level of responsiveness from the management office. * Sauna: To our knowledge, the sauna has been out of service since we moved in. It was working when we toured, but we have not seen it operational at any point since becoming residents. * Hot tub cleanliness: On February 28, 2026, when we turned on the hot tub jets, a grimy black film resembling dirt began accumulating in the water. I took photos that night (see attached). This raised serious concerns about maintenance and cleanliness. * Swimming lessons representation and lack of response: During our tour in November 2025, a leasing staff member told us that free swimming lessons were offered to renters, and we confirmed this multiple times because it mattered to us. After moving in, an onsite swimming instructor told us that, to his understanding, there are no free lessons. When we mentioned we had been told the lessons were free and asked whether he had heard similar questions from other residents, he told us yes. We emailed management on February 19, 2026 asking how to enroll or to clarify whether free lessons are offered, and as of March 1, 2026, we have not received any response. In other replies to reviews that complained about amenities, the rental office has said the hotel manages the amenities. But these amenities are still advertised as part of the residential experience, and from a resident perspective the distinction doesn't change the outcome--we relied on what was represented when deciding where to live. If these issues are resolved or clarified, I will update this review. For now, prospective residents should independently verify the current status and availability of any amenities that are important to them.

    The Gallery on Wells - Gallery on Wells TV Room with Kitchen

    The Gallery on Wells

    (19 reviews)

    River North, Near North Side

    Lived in this building for over 2.5 years and I couldn't be happier with both the building and the…read moreamazing leasing experience I've had here -- and a huge part of that is thanks to Serena the leasing consultant helping me upgrade my unit this past year. She brings such positive energy and professionalism that instantly set the tone for a great living experience. She's also just fun to talk to, carries a welcoming attitude, quick follow-ups, and deep knowledge of the building made the leasing process smooth and enjoyable. Beyond just the leasing experience, the building itself is a gem. The location is unbeatable -- close to everything, yet just far enough removed to feel like a peaceful retreat in the city. And the views are absolutely stunning, whether it's sunrise, sunset, the unobstructed views of the city skyline never get old Serena is always upbeat, helpful, and genuinely passionate about creating a great experience for residents. She sets a high standard, not just for leasing agents, but for customer service in general. If you're thinking about moving here, know that you'll be in excellent hands -- and that you're choosing a place that offers both luxury living and a fantastic team behind the scenes. Thank you, Serena, for making this building feel like home from the very beginning!

    I was recently in town and per my usual, I had stayed at the Gallery on Wells. I have friends who…read morelive in this beautiful building whom I visit a few times a year. The building is conveniently located to everywhere I need to be, the amenities are top notch, the hospitality of the door staff and the office team are exceptional, my friends, who are 5 and 6 year residents, absolutely love everything about living at the Gallery on Wells. I highly recommend this building if you are in need of a conveniently located apartment home, run by professionals, who actually recognize you and know you by name!!!

    Echelon Chicago - Large Bedrooms

    Echelon Chicago

    (66 reviews)

    West Loop, Near West Side

    This is my first time living in a "professionally" managed building. From my experience here, I…read morewould never pay for something like this again. My fiance and I have had issues since day 1. To name a few: -The Resident lounge is actually an employee lounge throughout the day as that is the only space the employees have to go to. -The grills have been broken since day 1. You have to bring down your own lighter, pick up the metal grates with your hands, and then light it to actually get it to work. -Once snow started in Chicago, the management team would not have the snow removed from common spaces making the grills, etc. inaccessible. -The key FOBs don't actually give you access to anything. I don't even know why they give them to all the residents when they don't work to get you into any of the common spaces. -They will randomly do renovations on a floor without providing any of the surrounding apartments a notice. This is very frustrating especially during a GLOBAL PANDEMIC when everyone is working from home. When you speak to the management team about these issues, they make you feel like you are the only one with problems and that everything is great about the building. That is not true as I have spoken to several residents who are frustrated with all the same issues. This experience has made me think twice about paying to live in a managed high rise building.

    My wife and I have lived at Echelon for 2+ years and we absolutely love it. It is in the heart of…read moreRiver West/Fulton market and walking distance to EVERYTHING!! The building/leasing staff is extremely friendly and always available. If there is an issue with the apartment, they have onsite maintenance staff and get things fixed asap. The building has amazing amenities including: on site gym, pool, resident lounge, library, etc. If you have a car, they have an amazing ON SITE garage that leads up to the main lobby. Highly recommended!

    215 West Apartments - Our beautiful property!

    215 West Apartments

    (49 reviews)

    The Loop

    If you are considering living here, read this first…read more I was charged $300 for two blinds upon move-out, described as "custom-made" and damaged beyond normal wear and tear. I have attached the photos they provided as "evidence". You can judge for yourself whether this justifies full replacement. Over multiple email exchanges, management could not describe the specific damage in writing, could not provide documentation proving the blinds were custom, and when I requested an invoice, admitted they did not have one, meaning I was charged before the replacement was even completed or documented. Draw your own conclusions about how this management company operates. And if you really have to live here, document everything before you move out, photograph every inch of your unit, and know your rights under the Chicago RLTO before signing anything here. p/s: What makes this worse is that none of this came after any prior notice or conversation. Their very first communication after my move-out immediately threatened collections and credit bureau reporting if I did not pay within 30 days. Whether this is intentional or simply a failure in their notification system, I don't know. Either way, tenants are blindsided with a payment deadline and a collections threat before they even know a balance exists.

    Just renewed lease. I've lived in 5 beautiful downtown High-rises and this one is Best. I'm a very…read moreloyal customer when I feel I get Good service and I make sure people know. If you want amazing staff, maintenance and management, you want to live here. Front Desk goes that extra mile, management treats residents with respect, professionalism and kindness and maintenance is fast and great.

    The Streeter - Office Area

    The Streeter

    (47 reviews)

    River East, Near North Side

    We worked with Maris Revilla in the leasing office who showed us the available apartments at The…read moreStreeter. She was enthusiastic, knowledgeable, and responsive to our questions and requirements. After we moved in Maris has been consistently helpful, welcoming, and a pleasure to work with. We are glad she is part of the great staff at The Streeter.

    UPDATE!!!! WARNING!!! As I take my leave of the Streeter I am not sure if it's regret or relief…read morethat I feel. I regret ever moving to the Streeter and I am extremely relieved to be gone. Let's start with management. Greg is smug, unfriendly, rude, intolerant, mean, arrogant, ill tempered, woke, a bully, quick to judge and a tyrant!!! The only decent person was Noah. The staff claims they are always busy. Busy doing nothing but gossiping all day long. They are lazy and unwilling to help. Especially Valery!!! They are constantly trying to sell things. Is it an apartment building or a department store? I am confused. The concierge's are worthless! The lobby is a revolving door! Never once did I receive a call when I had a guest or a delivery. I felt unsafe. Anyone can enter the building. Doubt what I say? Read the other comments on Google. The building itself is old fashioned and out dated. I was paying top dollar to live in a building with popcorn ceilings. The kitchen lacks. No cabinets space. The floor leave a sticky residue no matter how many times they are cleaned. The air conditioning system is the absolute worst! It's archaic. The halls are depressing and the walls are extremely thin. You could hear your neighbors making all kinds of noises throughout the night disturbing your peace. The maintenance team is sometimes rude and won't even acknowledge you even though you were kind and fed them. I was sexually harassed by two of their residents and I have the proof in a text. Again, the building is not safe. The pool has no stayed which makes it difficult to get in and out of the pool. The jacuzzis are never drained and cleaned. There is debris floating around the surface and the water levels are always lower than normal. I was falsely accused of banging on a wall for 20 minutes. Lmao!!! I have osteoporosis. I minded my own business and that wasn't enough. I fed their staff cookies, cakes, and homemade pizza for a few months including the concierge's without any acknowledgment or thanks. This is who they are. Thankfully I was fortunate enough to find a loft apartment with plenty of space, Bosch appliances, a modern apartment, an up to date air conditioning systems, top of the line kitchen appliances, whirlpool front load washer/dryer, hardwood floors and a safe secure building! Tenants are not rewarded for their loyalty. Instead they raise the rent each year and it's constantly rising. They don't update their property but want top dollar to reside in their garbage trash building. Unreal! Unfortunately I cannot in good conscience recommend the Streeter. Should you be considering moving into this complex I must warn you. Run like your the last two monkeys boarding Noah's Ark and it's starting to rain. No no and no!!! That's a hard no from me! Enter at your own risk! You've been warned folks!!!

    McClurg Court - apartments - Updated September 2026

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