Well the only thing i'd complain about is that there is no reason to get there 30 minutes prior…read morewhen the paper work takes 5 minutes at most.I can see later in the day getting backed up i guess. At least they were on time since I was the first appointment of the day. The lady who actually did the MRI was amazing and made me feel comfortable.

I came here for a mammogram and the actual exam itself was fine -- the staff at the office treated…read moreme well and the process wasn't bad. Where things completely fell apart was the follow-up and customer service. A few days later, I received a letter from Huntington-Hill Breast & Imaging Centers saying I needed additional imaging and to call their number to schedule. Naturally, that was stressful to read -- getting a callback after a mammogram is scary. But when I tried to follow the instructions, their phone/AI system was awful to get through. After being transferred around and spending way too much time on hold, I was finally told that they don't even do the test the letter told me to schedule there. Instead, I had to call my doctor to be referred somewhere else. This made no sense to me. Why send a letter directing patients to call you to schedule if you can't actually perform the recommended imaging? It feels careless, especially considering how stressful breast health follow-ups already are. To make matters worse, when I spoke to a staff member, she said she had no control over the letters. I get that it's not her fault personally, but the system is broken -- and patients end up paying the price in stress and wasted time. Overall, the in-person visit was fine, but the communication and phone experience were really disappointing. If you're going to send out official medical letters, they need to be accurate and align with what your office can actually provide.

My Bone Density Scanning Test was done professionally and with total care. I commend my X-ray…read moreTechnician Katherine for performing her job so well. And also, my good commendation goes to Eileen, Centrelake Manager. Both Katherine and Eileen, who treated me, an elderly, with respect and dignity, are indeed valuable assets to the Centrelake Imaging organization.

IF YOU ARE A WOMAN, do not go here! They do not have beds with stirrup so it is near impossible to…read moreget a clear image because they have to balance you on a pillow. Shameful that they didn't take into consideration their female patient needs. Get the proper beds. Ridiculous!

The staff at Arcadia MRI & Imaging Center are all nice. I needed a STAT Ultrasound. Celine was so…read moreaccomodating got me a appoinment right away. she was very professional. kind and understanding. I met Susy the ultrsound Technician. very Gentle and compassionate. Thank you so much!!!!

They're okay. After a CT here, I got a follow-up MRI at Hill because they could take me sooner,…read morethey sounded friendlier on the phone, and their MRI machine looked roomier than the one at Arcadia. And the people at Hill did indeed feel more caring when I went in for my scan, and their MRI machine was *huge*. I'm pretty claustrophobic and I had no problems. Hill's further from me but in the future I'd go there.

Well, I now want to reverse my complaint against Insight Imaging Garfield...the Admin Jennifer…read morereach out to me offering me an apology and another appointment. I came to my appointment today and I have to say that the entire experience was great! Front desk treated me with respect, then the MRI tech Leo, walked me through the process, Yolanda came into the room to assist me and made me comfortable. When everything was done Yolanda explain the process of forwarding my results to my doctor and the time frame this would take. I need to say that everyone was professional, kind and extremely compassionate. The anxiety that comes with this type of medical exams was gone because of this team. Thank you!!!

A very unfortunate experience with booking a CT scan…read more I am willing to self- pay for a CT scan but the reception lady insisted that I need to submit insurance info and, if declined by insurance, then I can self- pay. This went around for about 10 minutes. I then asked if there is a way I can speak to a manager: I am willing to pay for the CT scan out of my own pocket, just want to schedule. I was told the manager is not in on Mondays. Overall, a very disappointing experience.

Dr. Yeranosian staff friendly Kind helpful caring committed…read moreto help each other out Dr. Yeranosian was friendly sweet very pleasant to speak with and easily approachable Checked my knees was very tender and careful I just met Dr. Yeranosian. His workers represent Dr Yi San very well. I am going to stay with this doctor. I had knee injections and he was very gentle and very careful. I left feeling like this is my doctor.

I have come here twice over past year and ond half and seen both Dr. Osborne and Dr Everson for…read morenerve problems in my foot. I felt both doctors were great. Very patient with all my questions, and knowledgeable as well. Currently being treated by Dr Everson and I feel I am in very good hands. Thx.

I had an MRI today with and without contrast. I was very nervous and the technicians eased my…read morefears, they were awesome. Thank you Tyler and Sunjeev. I will request you for my upcoming MRI's. They were both very comforting.

A clean and excellent facility to obtain imaging and other medical services from. The office is…read morespacious and staff are friendly, accommodating and attentive. The office location is not too far from the Pasadena location and nearby medical facilities. There are ample food vendors nearby, including Starbucks near the street. No complaints here!

David and Grace Ibanez want to thank all the Lakeside employees behind and front of the scenes that…read moreplanned, coordinated, and implemented the 2026, annual patient appreciation event. We recognize the efforts and work that goes into the event. On August 13, 2026, we were invited by our primary physician Dr. Huy Nguyen, to see the new Spider-Man movie. We enjoyed the movie in our whole theater to ourselves, our healthy popcorn, and water. The staff were organized, efficient and worked as a team. Maggie checked us in. She was very friendly and welcoming. With a wonderful hand off to Christopher. Christopher, checked with us on any physical needs or directions, escorted us to our movie location. It was wonderful talking with him along the way. Jonathan greeted patients and recognized me from last years event. It's nice to know he remembers patient's. Jonathan helped me with my iPhone technology and rewards points. Kristin Sotelo helped out with the flow and traffic control for the number of patients invited. Medicare Advisor, Dan Tirade is well versed in the Medicare process, federal rules and most important changes to our Medicare which are impacting us now! Dr. Huy Nguyen is the BEST! An advocate for his patients and very concerned about our health. Maria Guerrero his faithful medical assistant. She listens to patients and follows up. If you leave a message for Maria, she will Always, Definitely, call you back!! We have been patients since 1990. Witnessed all the improvements and changes along the way. Happy Patients with Lakeside Community Healthcare. David and Grace

Dr. Edmund O. Pascual truly goes above and beyond. He is always caring, compassionate, and…read moreattentive, taking the time to answer every question thoroughly. His response time is excellent, and he creates a clear treatment plan that makes sense and is tailored to your needs. Maria is also a great help--she is kind, responsive, and makes the entire experience even better. Together, they make you feel heard, supported, and genuinely cared for. I am so happy I found this dynamic duo over 15 years and counting finding someone you can trust for you prec

Called 626-227-2727 to make appointment. One lady finally picked up the phone after waited almost 5…read moreminutes. Customer service is very bad and needs to be improved. She just hung up the phone. I did not finish conversation. I will avoid this facility. I thought whoever does the customer service job should be more patient.

They are located in the basement. It can be hard to reach a person through phone call. They make…read moreappointments for MRI scans. It sucks because they will make you come on different days for each individual MRI. For example, a brain mri on Monday, a back mri on a random Thursday, a body mri the following week on random Friday. Other places you can get all the MRI completed in one day. Very time consuming and just beware of their scheduling. The people working there are nice so it is not too bad. Update: They say that they will send over your results to the doctor within 3-4 days but when I visited the doctor there was nothing sent to them!! Doctor's office had to call to contact them.