Never got back to me on a tire price. That is my only experience with them. I just won't be using…read morethem at all for my automotive needs. I can really comment on anything else.

On January 30, 2025. I took my 2013 Honda Accord to 7 Auto Care in Randallstown. The staff was…read morefriendly and professional. They were honest about the repairs that needed to be done immediately and the ones that could be taken care of a little later. Moving forward, I will be using 7 Auto for all my car needs.

Our experience at Auto Stream in Reisterstown was amazing! Stu provided us with professional and…read moreexceptional customer service and they were able to diagnose issues with our truck quickly. Their tech that provides you with a list of items that need to be fixed, color coded by importance, was so helpful and super efficient. Our truck was repaired within time frame stated and the cost was extremely competitive. Auto Stream has new customers for life! Thank you, Amy & Brad Jackson

I got a discount postcard in the mail from AutoStream for an oil change and tire rotation. The…read morestaff was very polite and helpful and they were quick. Highly recommend

If I could leave this place negative stars, I would. I've never experienced such unprofessionalism…read moreand incompetency. I brought in LEXUS pads and rotors to be installed for my front brakes. Shortly after, I encountered horrible squealing noises. I contacted them, explained the issue, brought it in again and they assured me nothing was wrong because they "couldn't hear anything". As soon as they pulled around my vehicle, my car made the noise and I said "that's it, that's the noise I'm referencing!". I was told I can bring it back again if the problem persists. I then recorded the noise and emailed them the vidoes. I finally brought my car back, a 3rd time, and since they heard the noise this time, they were able to determine it was from not having brake shims. I was told my car should've already had those when I purchased it. So, I'm assuming they likely threw them away when they initially replaced my brakes. I paid $273 for LABOR for them to install them the first time and another $200 for the missing part and labor to reinstall everything with the shims. The owner refused to eat the charge or take accountability for not recommending this the first time or for possibly discarding the old shims. Instead, he placed blame on LEXUS PARTS for not advising me to also purchase the shims. He also noted this is why they don't like to do work when customers bring in their own parts. Firstly, since they would've gotten the exact SAME parts from LEXUS, but would've taxed me on them, I likely would've experienced the same issue; clearly, they didn't know to suggest shims so they wouldn't have even purchased them if I ordered the parts through them anyway. Secondly and most importantly, why would I rely on a PARTS department, who is merely selling parts that customers are asking for, to recommend I purchase additional brake hardware? Isn't that what certified mechanics should be doing? Isn't it their job to recommend something when it isn't working effectively and determine the root cause of an issue? Clearly not, and had they checked this the first time, this entire situation could've been avoided. I've wasted my time and money for something so simple, any amateur mechanic could've identified this issue off rip. This is not the first experience I've had with them, which resulted in taking my vehicle back to them. As a 3 year and loyal patron of this business, I will no longer be supporting them again. It shouldn't take 3 visits to any competent, certified, mechanic to identity a such a simple issue. If you are a woman, I highly recommend that you don't take your car here, they will insult your intelligence because of your gender.

My experience at Elite was just that! I worked with DeWayne who was very accommodating, super…read moreprofessional, efficient, great communication and I love how supportive they are of other black owned businesses in the community. DeWayne was mindful of my availability between my clients and made sure to contact me within my time constraints. Top tier customer service and my car feels brand new! I would give 10 stars if it were an option!

After I explained my situation before coming in I was simply trying to get my daughter a graduation…read morecar I received several messages, oh well we have this program and that program, I asked did I need a co signer because the application was filled out about a week before , I was told no , get in there it was the opposite of everything they said , I got the co signer instead of them saying we can't help you even with the co signer I was told to sit in the lobby and wait on responses while David helped his other customers, I'm very big on transparency, to tell me to sit there was very rude ... A COMPLETE WASTE OF MY TIME !!! Salesperson was David

I had a very disappointing experience with Exclusive Motorcars and I would NOT recommend this…read moredealership to anyone. They listed a 2020 Mercedes-Benz E350 online for about $20,815, and I have screenshots/proof of the listing. After I drove to the dealership and spent time there, they suddenly tried to charge me $28,000 for the same car BEFORE taxes and fees. After taxes, dealership fees, and everything else, the total would have been around $34,800+ for a car they advertised online for only about $20,000. When I asked why the price was completely different from the advertised listing, they simply said "it was a mistake." A difference of over $14,000 after taxes and fees is not a small mistake -- that is extremely misleading and dishonest. This felt like classic bait-and-switch advertising just to get customers into the dealership. They were not transparent about the real numbers, wasted my time, and changed the price dramatically once I arrived. Buyers should be very careful dealing with this dealership and make sure to get the full out-the-door price in writing before visiting. Overall, very unprofessional and dishonest experience. Definitely not recommended.

My vehicle threw a check‑engine light for low oil pressure, so I took it to a shop I trust. They…read morebelieve the issue is just a bad oil filter, so they replaced it for only $9 including parts and labor. They told me that if the light comes back, the next step would be to replace the oil pressure switch, which costs about $350 because it sits under the manifold and takes time to reach. I appreciated that they didn't jump straight to the expensive repair. They tried the simple, inexpensive fix first and only suggested moving to the costly option if it becomes necessary. It felt honest and fair--more like, "Let's try the easy solution first, and if that doesn't work, we'll tackle the bigger job without breaking the bank.

I dropped my car off on Monday night on Tuesday afternoon, I received a call from Matt saying that…read morethe oxygen sensor maybe bad,he asked if he had permission to order the part,I told him yes,he then said that he would call me back ,which he never did.I called him back he stated oh I forgot to give you a call he then said that he would order the part and my vehicle should be ready late Wednesday or early Thursday morning. I arrive at the shop Thursday morning at 1045 because again no communication once there I was told that they could not find a work order ticket or my keys,and was told that I didn't give them permission to order the part so nothing was done.2 days wasted in the shop.they finally found my keys,I got them and left.bad customer service, bad vibe. I don't know if they treat all of their customers like that or just those of color that's the vibe that I am referring to.Sad!!!!!

My car had been stumbling whenever I would accelerate, so I brought it here to get a diagnostic…read moretest. While checking for a solution to my issue, they were also able to find a number of other issues, the most important of which was that I needed new brakes. When they were done, I payed about $478 for a new intake manifold, about $937 for all new brake pads and rotors, and $136 for new brake fluid. Overall, I was very impressed with the service I received! Not only were the employees personable, but I was also given an honest assessment of what my car needed. The prices are a little higher than other places, but I think you pay for quality and care. I will definitely come back in the future!

Condescending staff, INSANELY overpriced (I was quoted $1400 for brakes and rotors!). I will never…read morerecommend or take any cars to this joke of a shop. Maybe they should pick a more affordable location so they can rip people off less.

Erik gave me an unexpected loaner while he fix my leaking power steering. He provided video of the…read moreleak as proof and found problems that Firestone did not diagnose. I am happy with his service and I was able to use my AAA discount. Erik told me to bring the car back after 30 days for complimentary recheck of leak

The bitch dog is what I was called after trying to get my car inspected. My niece took a car to…read moreget inspected and it one had to replace one brake light windshield wiper blades and brakes. No big deal like, we fixed it. I drove one hour to this place to get the certificate. First they tried to tell me they have to look at it again so they would have to charge me for another inspection. I guess because I was a woman I voiced my opinion about that. I was told don't worry I will take care of it by the front desk receptionist. Like he was doing me a favor. On the original certificate, it said white for the bulb when I took it back they then explained it was a chip of on the bulb as I'm sitting in the waiting room for another hour while they're back in the bay laughing and joking. I wish I could give a negative rating. love The bitch with the dog.

Recently purchased a Living Social Deal for 3 Oil Changes, tire rotations, Free brake check,…read morewindshield wiper replacement and etc... It seemed like a great deal, not realizing the system only allowed you to pick one-two places based off of your zipcode. So my zip put me closest to the Aamco in Randallstown. The first time I called the service person was fairly rude and then made sure I understood, that it would take a solid week for me to get an appointment. I came twice for two appointments which didn't matter because they didn't honor any appointment that I made with them. Then told me I would need to leave my car for a few hours or even a day for an OIL CHANGE. So I won't be back and actually had Living Social refund me.

Caution. Do not use this facility. I had my engine replaced at this location with an extended…read morewarranty company. They paid Aamco to replace the engine and refused to recharge the AC.