Friendly and helpful, people who are willing to work with you and take care of your car issuesread more

Caution come here at your own risk . I came here for a oil change on my Mercedes and they messed my…read morecar up had to call the cops then report the cops to the his boss got a police report . Now I am waiting for the owners information to come back I went through a 3rd party to get so that I can file a civil lawsuit. Warning do not let them touch your car

OK so this one's a little bit more complex to write. I found this place by searching for locations…read morewithin 30 minutes of my home. This location came up online and had good reviews. My primary mechanic shop also recommended this location. I was able to get in within a day or so by calling and checking availability. Note that here are no specific appointment times so you have to be flexible and willing to leave your car for a few hours to get the inspection completed. I decided to treat myself to a late lunch and walk near the opposite end of the harbor. I was told I would be contacted when it's time for pickup. I called at 5:45 because they close at 6 and was told I could come at 6 to pick up the car. When I arrived, the mechanic noted 2-3 minor things to get fixed in the near future but I thought he said I passed the overall requirements for the safety inspection. I paid by card and later received a report by email stating I had failed. I was a bit shocked because I thought I had passed based on what he told me. I called the following day for clarification and was told the owner would call me back. He did call back the and I had my fiance take the car back. Though they couldn't work on it that day, they explained to him that the light above the back license plate needed to be repaired. Again, I don't recall him telling me this when he mentioned the few things that needed to be done but I was happy to finally know exactly what needed to be fixed to pass. I got the light fixed a few days later at their shop for about $65. At that point, the car passed inspection. Overall, service was ok. They are extremely busy, which likely impacts communication and follow through. I did feel like my fiancé had a much easier time getting clarification but that may be due to his baseline knowledge of the inspection process. Be sure to ask alot of questions and confirm whether or not you passed prior to leaving.

I am fortunate to have good credit. But a friend of mine went through some hard times and is not…read moreso lucky. He needed a vehicle. He asked me to co-sign which I refused. This is why I have good credit. In any event, I helped him research a Dealer that was able to help him out. Exclusive Motorcars at 10100 Liberty Rd in Randallstown is where he ended up, and he was lucky enough to meet Kemi Primeaux. She guided him through the credit minefield and he walked away with a car that he is very happy with. Kemi is awesome and made the entire transaction a pleasant one. My credit is great, but when I am ready for a new ride, I am certainly planning on using Kemi to help me out.

I had a very disappointing experience with Exclusive Motorcars and I would NOT recommend this…read moredealership to anyone. They listed a 2020 Mercedes-Benz E350 online for about $20,815, and I have screenshots/proof of the listing. After I drove to the dealership and spent time there, they suddenly tried to charge me $28,000 for the same car BEFORE taxes and fees. After taxes, dealership fees, and everything else, the total would have been around $34,800+ for a car they advertised online for only about $20,000. When I asked why the price was completely different from the advertised listing, they simply said "it was a mistake." A difference of over $14,000 after taxes and fees is not a small mistake -- that is extremely misleading and dishonest. This felt like classic bait-and-switch advertising just to get customers into the dealership. They were not transparent about the real numbers, wasted my time, and changed the price dramatically once I arrived. Buyers should be very careful dealing with this dealership and make sure to get the full out-the-door price in writing before visiting. Overall, very unprofessional and dishonest experience. Definitely not recommended.

Condescending staff, INSANELY overpriced (I was quoted $1400 for brakes and rotors!). I will never…read morerecommend or take any cars to this joke of a shop. Maybe they should pick a more affordable location so they can rip people off less.

Took care of my md state inspection in a timely manner. Good communication. Keith was very helpful.read more

The service manager is a jerk, but the service employees were great. I developed a flat tire and…read moredidn't have a spare. I live in Harford County and traveled to Randallstown to visit a sick relative , dont go to this Mr Tire for assistance. ​

I stopped by because my tire pressure light came on, I just need air. There was no one in the…read morelobby. The person at the desk (I assume the mgr) told me to pull in front of one of the bays. 5-10 minute go by and this place is a ghost town. I go back in, twice, and no one is anywhere to be found?!?? On the final exit from the lobby, because I was just going to leave at that point, the mgr tells a tech to check the air pressure!! WHAT were you doing after you told me where to go and disappeared?!?! Just poor customer service!

Our experience at Auto Stream in Reisterstown was amazing! Stu provided us with professional and…read moreexceptional customer service and they were able to diagnose issues with our truck quickly. Their tech that provides you with a list of items that need to be fixed, color coded by importance, was so helpful and super efficient. Our truck was repaired within time frame stated and the cost was extremely competitive. Auto Stream has new customers for life! Thank you, Amy & Brad Jackson

I got a discount postcard in the mail from AutoStream for an oil change and tire rotation. The…read morestaff was very polite and helpful and they were quick. Highly recommend

So my car was stolen on 10/31 , recovered on 11/2 , right front tire was popped front rims bent ,…read morefront end of the vehicle was crashed, amongst other damage ! $8k in work paid by the insurance company , some of the work included , new rack and pinion , new tires , rims , front end alignment & much much more! 1 month worth of work. So the next day after i pick up my car, I notice a noise in the RIGHT front end, clicking , screeching So I call Marlene and tell her, she says bring the car back in , but before 8am so Harvey has time to test drive the car. Well that was impossible because my only day off was Sunday, mind you I just started a new job 2 weeks prior because I lost mine when the car got stolen because I couldn't make it to work for 3 days . I made them aware of this also. Finally I'm off of work for week, but Dp was Harvey, I was told to bring the car back when he got out of surgery. All along the noise in the right end is worse the suspension is feeling awful. Welp ! I just took my car back over when I could , months later, but I wasn't waiting for the 8am requirement any longer ! Immediately Harvey looks at the car & says, "this car is out of alignment, it was perfect when it left like it was MY fault! Gives me a loaner and hits me with a $1700 estimate! None of the work had anything to do with the noise in the front end! So ask about the noise, he said t,"the ball joints are dry, I'll grease them when If you get the other work done here. and he was gonna throw the alignment in too. Bless his heart ! He was gonna do me a solid! So i said "nah I'll park it , when my taxes come back I'll bring it in" i had no intentions! So i parked my car, then Covid happened! During that time we did all the work he was going to charge $1700 for for less than $700 ! Except the ball joint lube! I take the car to 4 mechanics, all of them insisting that it unethical to align a car with bad ball joints, the ball joints were damaged upon collision especially if they had to replace the rack , tires and rims! They all four assured me it is against manufacturers recommendation to lube those ball joints, if they are dry , they are bad! Replacing a rack on a car with front end collision and 93k miles and not replacing the ball joints is why it's out of alignment!! They all four said , " the car shouldn't be on the road and he knew it! Even after he was going to get rid of the noise with grease but not the problem, align the car again, wait for me to bring it back out of alignment and nail me to have the ball joints replaced! But hey , he wasn't gonna charge me to rig my ball joints and align my car knowing it wouldn't remain aligned in the first place! So here it is 7 months later .....that little noise that just needed some grease has caused a domino effect f issues with my front end! Don't bother coming here! They are blood suckers!

So I'm back! Doing business with CARBIZ again This is the Best place to buy a vehicle !!!…read moreI have never had a bad experience here and I have done so much business here. I would say make your dreams come true and buy your next vehicle here at Carbiz. They make your dreams come true without emptying your pockets!!! Love Carbiz

After getting tired of going to the Nissan dealership to have my car fixed for ridiculous prices, I…read moredid some research and found Autostream in Randallstiwn. I had no idea what to expect but I just wanted good service for a decent price. My expectations were far exceeded. It is an amazing place to get your car fixed for a fantastic price. The employees at the front desk are phenominal and the mechanics are super fast and talented. I feel like I am part of a family there. Regardless of how long it has been since I have called, they always remember me and welcome my business. It is a smaller location on liberty road and it is a bit if a fast turn into the parking lot but the business itself is not hard to find at all. It is super easy to schedule an appointment online, by phone, or in person. There is a shuttle service if you need to go while your car is being worked on. I prefer to hang around and chat with the staff. Either way, I highly recommend this business and will continue to go myself!

The service at Randallstown AutoStream Car Care was exceptional. They were polite and helpful.They…read morealso provided transportation to and from the auto dealer. That was a great help considering I was short on cash and that helped a whole lot. Very greatful. Mr. Russell at Randallstown was the hero because he also had the service that picked me up at last minute so I could pick up my car. Now that"s what I call great service. It was incredible. One of the best services I have had from a car dealer.