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    McCraigie Charlene DVM

    4.5 (2 reviews)

    Services - McCraigie Charlene DVM

    Pet physical or wellness exam

    Pet vaccinations

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    13 years ago

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    14 years ago

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    Atlas Pet Hospital

    Atlas Pet Hospital

    4.3
    (379 reviews)

    My pup was attacked by a stray dog and was limping. I had googled for after-hours emergency care…read moreand found Atlas Pet Hospital. I didn't call prior to coming (in shock still from the attack) and luckily, they were able to evaluate my Patches. Entire staff were attentive, empathetic and very helpful. Charges were explained in detail and I'd say for an emergency visit affordable. This is our first visit to Atlas. I would come for future annual exams and visits. Hopefully, no more visits like tonight. (Arrived around 6:30pm.) Would recommend.

    I started coming here since 2020 with my pup and have always had mixed feelings about the level of…read moreservice and care here. I've stayed with them 5 years because I can get my pet's records online which is incredibly convenient and the staff (not the doctor) have been so awesome! Every visit I get the vet -- I can't figure out why she went into this field. It's like she doesn't even like animals but when I think I am done with them I get to see someone who actually seems to care about pets or I get the sweetest most caring vet tech and I just stay because of them. I can't even begin to describe the staff as they make you and your pet feel really cared for versus the veterinarian making you feel like an inconvenience. When we saw our cat's quality of life turn for the worse after other vet visits (losing control of her faculties in her bed, not eating or drinking), I decided to take her Atlas because I already an account there and figured we could trust them with our final decision. I couldn't understand why the vet was so unhappy with life that day. She flicked and poked at my sweet cat and wanted to stabilize her when I already went through tests and scans (and brought the paperwork). To top that off, I asked for a paw print before she was cremated but they mistakenly cremated her before doing that. I couldn't waste my energy even getting angry because we can't bring her back, but unfortunately, my daughter was waiting for this keepsake (my daughter has been wearing the cat collar as a bracelet ever since we had to euthanize) so another sort of grieving in the house for us. The staff apologized and gave us a refund. 5 years I've stayed with Atlas because of these mixed feelings with the vet versus the staff. I am sorry to let go of the staff who have always been so kind, courteous, and empathetic. My whole family and I are super glad we won't have to see this veterinarian again. I hope we can find another facility to take my two dogs.

    Animal Medical Center of Corona

    Animal Medical Center of Corona

    4.3
    (499 reviews)

    I came to AMC Corona for a second opinion on my dog's illness, and I'm so glad I did. The level of…read morecare and comfort both my dog and I received was truly amazing. They were able to properly diagnose and treat him at a very reasonable cost. Dr. Sean and Kezziah were incredibly attentive and patient, taking the time to make sure I understood everything. Siera B. was also very helpful and provided great insight while Kezziah was treating my dog. I'm very grateful for the care we received and highly recommend them.

    AMCC was constantly overbooked, couldn't keep scheduled appointment times, had very long phone hold…read moretimes, inflated prices for medications, took days to approve scripts and order medical devices, misdiagnosed my dog's condition and could not competently treat it once it was correctly diagnosed. I started bringing Ruby to AMCC in the spring of 2023. She had developed a wheeze and had been suffering hind leg pain since injuring her knee in 2021. Dr. Hymes diagnosed Ruby's wheeze as allergies and her hind leg pain as osteoarthritis. She suggested considering monthly shots of Librela for the arthritis. AMCC made it purposefully difficult to get medications from other sources. They wanted me to purchase Ruby's medications from them, as opposed to online pharmacies, at greatly inflated prices. All medications were at least 2-3 times more expensive than an online pet pharmacy. While they would eventually approve medications to be filled, it usually took them days to do so, and often required multiple calls to get the Rx filled. There was always a wait to be seen at AMCC, at least 45 minutes to an hour after our appointment time. I started Ruby on Librela injections in November 2024. The injection took seconds to administer. At one of Ruby's appointments for just her injection, we waited for 3 hours from our appointment time for her to receive her shot. Whenever I called the office, a 15 minute hold time was the norm, lasting up to 20 minutes sometimes. Librela has warnings from its manufacturer not to be given to dogs with neurological conditions. After 6 months of Librela shots, Ruby's breathing went into crisis after an injection in April. Dr. Hymes finally correctly diagnosed Ruby with laryngeal paralysis (a neurological condition that affects the larynx and often, the hind legs (GOLPP)) after misdiagnosing her for 2 years. I researched and felt that a laryngeal stent would be the least invasive solution for Ruby. A vet in Texas, Dr. Garner, specializes in this procedure and was very helpful in giving information to Dr. Hymes. Having not performed this treatment before, she nevertheless felt confident in her ability to place the stent and agreed to perform the procedure in July 2025. She ordered the wrong size of stents from the medical supply company, despite instructions from Dr. Garner's office on how to order the appropriate size. The first attempt at the procedure resulted in the placement of a very undersized stent. It took an entire week for AMCC just to place the order for the right stents. They initially tried to charge me for both sets but I objected and they relented. The day of the second stent placement, I took Ruby in at 8am. After hearing nothing from AMCC all day, I got a call shortly before closing, asking me if Ruby's procedure could be performed the next day. She'd spent all day at the clinic and nothing had been done. Frustrated, I insisted that it be performed that evening. Ruby was still not seen until 8pm, a full 12 hours after I'd dropped her off. At one point during the procedure, I overheard Dr. Hymes say that if it didn't work again, "He can go to Texas and get it done there." The procedure only took around 2 hours, and we left at 11. I felt bad for the staff's long day, but I was also frustrated with them for having neglected Ruby all day, particularly after all the other mistakes made up to that point. But Ruby was finally breathing normally again for the first time in 2 years, and I was relieved. The next day was Ruby's last day. She coughed the stent out around noon. Immediately, her breathing was labored, and I let AMCC know that the procedure did not work once again. They said it'd be too difficult to replace the stent that day and to wait until Monday (they are closed on weekends) and they would try a 3rd attempt. Ruby's breathing was at first not markedly worse than it had been during previous breathing crises, so I thought that she'd be OK with the drugs we were given to keep her calm until Monday. Throughout that day and night, it became increasingly difficult for Ruby to breathe. I took her to an emergency vet in the middle of the night but she started shutting down, turning blue, and losing control of her bodily functions and I had to euthanize her later that morning. Ruby's last day was full of pain and fear. I will probably second-guess the decisions I made for Ruby forever, including taking her to AMCC in the first place. I can't help but think that she'd still be here if I'd taken her to a different vet 3 years ago, who would've correctly diagnosed her and treated her effectively. Ruby deserved better care than she got at AMCC. At some point, I will get another dog and bring it to a veterinary clinic for its care...but it will not be the Animal Medical Center of Corona.

    The Critter Care Center

    The Critter Care Center

    3.6
    (116 reviews)

    my bunny came home happy from the care she received. Thank you amazing team my go to for bunny…read morecare from now on!

    We are beyond heartbroken and devastated over the care our English Bulldog, Tank, received at this…read moreclinic. He was clearly suffering--and the clinic was aware, as I repeatedly communicated his condition through both phone calls and in-person visits. This all began after Tank was placed under anesthesia at this clinic on 2/12/26 for a dental cleaning and the removal of his front teeth. From that point forward, his health steadily declined. He began losing hair profusely and developed severe itching. We brought him back in, and Dr. Nathalia prescribed medication that had no effect. After over a week with no improvement, we returned, only to be given the exact same medication again, despite it not helping the first time. As Tank's condition worsened--his hair loss continuing and his face beginning to swell--we sought help at the Corona 24-Hour Emergency Hospital. There, he was diagnosed with a severe yeast infection and was prescribed prednisone and antibiotics for 14 days. After completing that treatment, I spoke with Dr. Silveria and explained everything Tank was experiencing. At that point, his condition was alarming--he had a strong, foul odor, was not eating or drinking, was shivering constantly, and could barely urinate. Watching him suffer like that was unbearable. Her response was, "Oh, he's doing this to himself," which was deeply upsetting and dismissive given the severity of his condition. When I asked about his symptoms, I was told they were due to the yeast infection. However, I felt strongly that something more serious was going on. Despite this, I was reassured that an itch medication would resolve everything and was told, "I guarantee that within 48 hours Tank will be back to his normal self." I was also instructed to continue hand-feeding him. There was no urgency, no further diagnostics, and no indication that his condition might be critical. That improvement never came. Instead, Tank continued to deteriorate. His condition worsened day by day, the foul odor intensified, and he remained in visible pain and distress. Tank did not deserve this. He deserved to be heard, properly evaluated, and treated--especially by a veterinarian who had cared for him since he was a puppy. His condition rapidly declined, and he passed away from sepsis on 3/25/26. I will never forget the pain he endured or the helplessness we felt, trusting guidance that ultimately failed him when he needed real care the most. I cannot shake the feeling that his suffering was dismissed and that more could have been done if his symptoms had been taken seriously. That trust was broken in the worst possible way, and now our dog is gone. I am sharing this so other pet owners will advocate strongly for their animals and seek a second opinion if something does not feel right. No one should ever have to go through this kind of loss, wondering if more could have been done.

    New Haven Animal Hospital

    New Haven Animal Hospital

    4.5
    (151 reviews)

    I stopped by this clinic about an hour before closing to ask about euthanasia services since it's…read moreone of the closest veterinary clinics to my home. I'm new to the area and have been very stressed dealing with my dog's declining condition. The staff member who helped me (I believe her name was Jessi or Jessica) was incredibly kind and compassionate. Even though they were close to closing, she took the time to listen to my concerns and understand the situation. Unfortunately there wasn't a veterinarian available to see my dog, but she still went above and beyond to help. She suggested several nearby clinics and even helped call them to check for appointment availability. Because of her help, I was able to secure an appointment without having to rush to an expensive emergency clinic. I truly appreciated her kindness and willingness to help during such a difficult time. Even though I've never brought my dog here before, this experience alone made a very positive impression on me. If I adopt another dog in the future, I would definitely consider bringing them to New Haven Animal Hospital.

    They're in a super convenient location which we really appreciate though my previous vet was closer…read moreto where we lived. This facility does a fine job and they handle my pets with enough care. I do think they're a bit on the pricey side compared to where I've been previously. We will continue to go here given the close proximity and the good enough care we get.

    McCraigie Charlene DVM - vet - Updated June 2026

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