Customer service was excellent! Rep was very professional and kind. Was in and out without any…read moreissues. Def recommend this service!

I needed work on two toilets. A friend recommended Steg Plumbing as she had used them many times in…read morethe past and had great results, and being that I've never had to hire a plumber it's always good when someone you know can refer. The tech that came out was very nice and he quoted what the work would be before beginning. I found the price to be reasonable and we moved forward. A little over 2 hours and it was done. One less stressor I can now remove from my list. :)

Pete Sylvester Integral Construction Superintended…read more We recently completed construction a new branch for Horizon Bank. We would not have been able to complete that project without the efforts of All Pro Heating and Cooling. It is not enough to say just that, however. An understanding of the situation we were in when we contracted with All Pro is needed. We had originally contracted with for the entirety of the project went out of business shortly after completing the rough sheet metal work, they had wired in the variable dampers and pulled the line sets. Most of that work was done well, with some minor issues related to the line sets. The remaining hardware: furnaces, condensers, split units, and control system we on order to now out of business HVAC contractor. Some of the materials ordered had been delivered, some had not. Most components had been ordered some had not. The control wiring was not labeled and some of the control wiring was wired incorrectly. So as you can see my project was in a bad state, making matters worse there was no one at the original company to speak with about any of this. All Pro Heating and Cool stepped in a took over the project successfully identifying the shortcomings, either re-ordering or working through the various supply houses to find and complete the materials list and testing all aspects of the work performed by the previous subcontractor. This was no small feat and would have been expected of any replacement contractor. However, Dave and his team did this well and communicated with us regarding schedule, material tracking and performed all inspections as needed without complaint or extra charges, blamed on not understanding the scope of work. Should I ever need HVAC or plumbing subcontractors in the Indianapolis area again the first company I will be calling is All Pro Heating and Cooling. They can and will meet or exceed your expectations as they did mine. Thank you Dave see you on the next one.

My garbage disposal started leaking the day before Thanksgiving and I immediately started to panic…read more I was positive I'd have at least 48 hrs wait before a plumber would be a available - but AllPro delivered! Jonathon came out the same day, fixed the leak, cleared my slow moving drain and was in and out in less than an hour! He was also professional, polite and 100% cleaned up the work area. I'd be happy to work with AllPro again. And thanks again, Jonathon!

I was deeply disappointed with this company. They recommended expensive work that turned out to be…read moreunnecessary. When I tried to resolve the issue, they stopped responding to my calls and emails--until I disputed the charges. They immediately threatened legal action, and we agreed to split the costs if I dropped my disputes. Once I did, they ghosted me again and never honored our arrangement. A company's true character shows in how they handle problems, and this one proved completely untrustworthy. I cannot recommend them.

Unfortunately had to have them out twice (not for the same or even related things) They had us…read morescheduled with in 24 hours of the first call. They came out, quoted us and got the work started very quickly. Did a great job replacing out sewer line. (I assume they did. I'm not a plumber and it doesn't back up or gurgle anymore) The second time was an emergency call because a pipe busted. They were our with in 20 minutes of the call. Outstanding, professional guys. Very respectful of my home and every brought treats for the dog

Used Acme for years. Dave Marks has worked at my home multiple time. Excellent man. Excellent…read morework!

Called for trouble shooting / estimate for stuck water meter cutoff valve replacement. The techs…read moreshowed up on time and were very knowledgeable, helpful and courteous. They took the time to explain the cause of the problem, and suggested reasonable corrective actions. 10/10 Highly recommend.

Unfortunately our story is the same as the other recent reviews. Justin seemed like a great guy, so…read morewe decided to go with him for an install of a new furnace and AC unit back in December 2022. Since then, we have run into issue after issue, all due to mistakes that were made during the original install. Each time we have reached out to Justin for help, but he continuously ghosts us and will not show up to make things right. Beware - he will only honor the 1 year labor warranty if you are willing to wait weeks before you can finally get him onsite. We have a 7mo baby and her bedroom was up to 84 degrees last night. Still waiting on a response from Justin although it's almost been a week with constant outreach from us! I've never experience such poor communication from a business owner - it's absurd. Unfortunately, this will be the third time that we're having to pay an outside company to fix our brand new AC unit. EXTREMELY disappointed and hope others don't make the same mistake as we did!

Do not work with them…read more Justin came out and gave a resonably priced quote and asked for funding for parts while signing the contract. He seemed accomidating and reasonable but then rescheduled three times and blamed it on me. He is no longer returning my calls/texts. After looking further, the business's accreditation in the BBB was revoked due to failing to maintain a positive track record in the marketplace and addressing BBB complaints in good faith. https://www.bbb.org/us/in/indianapolis/profile/heating-system-repair/a-new-phase-heating-and-cooling-llc-0382-90042690

Despite being initially responsive to our request for service on our dryer, booking an appointment…read moreand me confirming it the day of, they were no call/no show for the service. Disappointing.

Don't take a chance and gamble with your money. Hired Jeff to do a job in Ft. Wayne and got him an…read moreairbnb for 3 days. He asked for an advance for per diem and gas. Sent him $625. No show at the job. Told me the bank took the money for past bills due that hadn't been paid. Tried to then tell me he had a wife and 2 kids die in a car crash in February. Sent me photos of a woman and kids who could have been anyone off the internet. What kind of logic is that. Also said that he took his deceased wife's grandmother in to live with him as she didn't have a place to stay. Then proceeded to tell me he needed another advance of $1400 to go back to the job. I ended up calling the Avon IN cops to see what his public record is. No record of a car crash in Camby in February with a mother and two children passing. Public record for anyone that wants to get info on some other things he has done. Do your research!!!! Anyway - gave him a second chance and sent him $100. No show at the job again. Zeke T and Carla C can tell you as well.

Barry did initial work for me at a house I was selling which went fine -- I needed another project…read morethat he was paid in advanced to complete work but it was never completed because the new owners went to another company and he has since refused to respond to any communication on getting my money back. 1200$ that he has pocketed from mine and my girls mouth. Just fyi on the "business owner" you might be considering. I am now having to file with the courts in getting my money back.

I am a Property Manager- I contacted this company on Wednesday morning and scheduled a request with…read moreBarry to go to a home and have the water turned on in Anderson (crawl space). He assured me that they could go to the house the next morning (Thursday) and that I would be billed and I could pay via credit card. I contacted him early on Thursday morning ensuring that they would be going out, he confirmed. I contacted him in the afternoon to check on the status, he stated that they hadn't made it yet because of emergency calls. No big deal. I then contacted him a 3rd time later in the afternoon to confirm the work was completed (4:58 PM), and he then asked if it could be done the next day (today). I had to take the initiative to communicate with him the entire time to get answers. Unfortunately, I don't think this is a reliable plumber and I would not recommend. Note- this was a very easy / fast job that needed to be done on Thursday (turning water on).

Roby's provided quick service, free quote and installation was painless. The hot water heater went…read moreout... and I was back to taking hot showers in a day or two. Their price and warranty was fair. Recommend them.

I previously worked at robys back in 2001 and Brad was the best boss I ever had..Robys plumbing…read moreworking environment was top notch . Super professional and super helpful for my transportation and schooling