Oreo McFlurry half empty. Huge gaping hole inside. No oreo mix. Ice cream outside the cup. Unapologetically lame customer service. Manager stood there explaining and making excuses. read more

I needed to use the restroom during my meal and it was so filthy that's I lost my appetite. Trash overflowing and urine all over the floor and toilet. I would have taken a photo but I didn't want to contaminate my phone. Absolutely disgusting. read more

It's Christmas Eve. I had bought 46 chicken nuggets and asked for more than 4 sauces and he couldn't even give them at all and got a huge attitude about how he needs to charge me. Then he told me to fuck off. read more

Hair in my food!!! Would not recommend going to this place...sweet people but not food food quality

Super busy, but the staff was friendly and efficient. The drive-through line was long, so we went and were served quickly. Very clean and well-maintained. TheyI have plenty of parking, to drive through lines and to go available. read more

Not sure what's up with this McDonald's but they are the biggest mess I've ever see and the service is Tran absolute garbage not sure if they have an actual Manager at the location but they need a new one read more

Ordered fries with no salt, and I assume they were upset by that because my fried were thrown in the bottom of the bag with no container

The view of the landscape and mountains here is charming. And the glass wall in the back facing the mountains lets you see everything in a cool way. While standing at the counter waiting for my $1 burrito y Coffee, I looked back to see a young lady seated near the glass wall and silhouetted against the mountains. For a moment it seemed like something you would see at a resort. The food? $1 buys cheese wiz on a tiny burrito that was sitting under a warmer long enough for the tortilla and wiz to...merge. The sticker on the wrapper said "11:00" (see photo). Presumably means it gets tossed after 11 AM, another hour after my visit. Now I know what you get for $1. The view was free. read more

McDonald's - Burrito has an 11:00 deadline. Would have been under warmer for another hour ...or another sticker. - Fast Food Near Me - Agoura Hills, California

You know what you need. They deliver. You know it's overpriced for what it is. You buy it anyway. read more

Drive-thru service is always excellent and quick here. But when my daughter opened her happy meal and saw the toy size french fries she laughed. I didn't! I was appalled that McD's fries have to shrink???? Happy Meals always had "small" size fries. Now this is SAMPLE SIZE? Check out my photo! Really? Are times that bad?? You have to shrink your product?? Boooooooo McDonalds!!!! Big fat BOOOO!!! read more

McDonald's - Itty bitty teeny weeny widdle french fries in the Happy Meal. It's toy size now!! - Fast Food Near Me - Agoura Hills, California

This McDonald has the best ice cream and friendly staff especially at the window! Giving you your food with a big smile. Plus they actually listen when you ask for fries well done! As for the ice cream it's the perfect consistency not runny. read more

Typical McDonalds food. We know what to expect and it is always consistent. Service is exemplary. The staff has to deal with some difficult customers, but they do so with great care and compassion. Very nice job read more

I rarely go to a McDonald's, but had my grandson visiting. He wanted a Happy Meal. This is the best one I've ever visited. Spotless. Super nice decor. But best of all, the fries!!! We all exclaimed, "Yum!" So hot and fresh. Nice service with patience and a smile. read more

I normally have terrible experiences here but i keep coming because it's convenient but tonight i came through the drive thru and Brian took my order very smoothly and when i pulled thru he had an amazing attitude. I never write fast food reviews but brian made my experience worth writing about read more

Just a typical McD. Staff is extremely friendly and everyone had a mask on, correctly. Stopped by on my drive to Vegas. Restrooms were not clean, a little messy. Noone was in the restaurant so social distancing was easy. read more

There is a male employee at this location that should not have a job. He worked the window not as a cashier but the person that hands you your food/beverages. This happened 4/29/22 in the morning. My local McDonalds gives me 2 teabags in my hot tea. This clown held the additional teabag and refused to give it to me until I handed him an additional dollar. Check the other reviews. This guy absolutely sucks and has no customer service skills. read more

Beware of this place if you want freshly cooked food. I have ordered fish sandwiches, big macs and regular hamburgers, and asked for them to be freshly cooked - and they are not. Someone working here has decided to defraud the customers. Do yourself a fresh favor, go to a different place where the employees are honest! read more

Menu says A small soda is one dollar I went to buy small soda for one dollar they said I had to buy a medium and then they said the price was $1.63 even though it should've been one dollar. If the prices have changed, the menu should reflect that. If the prices haven't changed, please instruct your employees to know the prices of your items. read more

My go-to McDonald's whenever I'm in the area and craving a Bacon, Egg & Cheese McGriddle -- YUM. I'm a huge fan of the hash browns. So greasy, but so delish. Offering an all-day breakfast menu is the best thing that ever happened to McDonald's, in my opinion... I also love love love the Caramel Frappes -- extra caramel drizzle, please. It's a $2 upcharge to swap out a regular drink as part of the meal combo. There are two entrances to the drive-thru area (Kanan Road and Canwood Street), and two places to pull up and order. It's never taken me longer than 10 minutes to drive up, pay, and pick up my food. I usually come around 8am or noon. Service is... Impersonal? The employees are there to get you your food, count your payment, and send you on your way. There's no time for small talk or smiles. My food is always either almost or fully ready by the time I pull up to the second window, so no complaints here. There's a couple of parking spots specifically for drive thru patrons, which is nice. read more

Came to this McD's en route on a night time road trip. Sooooo bummed about it all.. fries were stale & my Big Mac was the biggest turnoff #DryAF MoreSaucePlz #WannaBeLostInTheSauce The other burger we got had a wet bun... o.O This was the ONLY time I've been able to talk bae into taking me to McD's.... @MdD'sAgouraHills never again.. Never again will bae take me to a McDonald's #RIP On the plus side, I won't hate myself tomorrow for eating like shit #ShouldHaveGoneToBK read more

McDonald's - **Update still going to hate ourselves but it tasted so damn good #TacoBell #NachoCustomerMcDonalds - Fast Food Near Me - Agoura Hills, California

Horribly run Indian small chain, food tastes old and burnt. Do not recommendddddddddddd

Went into this McDonald's over in Agoura. Ordered my food with my daughter and my dog who is a service dog I didn't have my tag but I've been found a photo of it on my phone and I should've showed it to the manager but I didn't wanna go back and deal with him. Not sure what his name was had glasses.. instead of asking me is a service dog and almost telling me I had to leave the restaurant he should've just said was everything OK because I was overwhelmed with my daughter and the dog and it was so hot out I just wanted to get a quick bite to eat and go home I think you should be more concerned with your restaurant and the people coming in and out of there that are actually causing a problem and somebody who's coming in with their child and their dog who is a service dog next time don't bother asking the girl that has a baby and her dog and go ahead and bother other people very rude very inconsiderate and I will probably never go back to that McDonald's again because of that manager customer service is very important and he had none also make sure that your cashiers are not talking for 10 minutes before they actually ask somebody if you need any help,.. read more

I came here with my 2 kids last night and I will never be coming here again! The entire place was just a mess and the workers were not being polite. Also the bathroom was disgusting. read more

2 stars means for me, if you already like McD's, that it's an okay option. (I'm only reviewing drive thru experience) However, it's always a hit and miss experience there - but rarely does everything go smoothly! Today, they seem to be having construction going on AGAIN, and there is a modicum of chaos going on. First drive thru window they just gave a guy stationed telling you to move to next window; next window the woman almost gave me my order without asking for money (a 5 star move), but then another guy - neon vest-wearing - intervened and when I gave him receipt with survey code (for BOGO egg McMuffin), he said there should only be 4 digits! There's never been only 4 digits in these codes - I've used dozens over the years - then because I'm almost always prepared for incompetence, I showed him the code page on the mcdvoice.com site with the number. Of course he says "they must of changed it", rather than apologizing. I paid (but they didn't even use my survey reward - they charged me the 2 sausage McMuffin combo price which is similar but not the same! - finally got my food, and I high-tailed it out of there. I examined my food when I got home and it seemed okay, with the no meat I requested. It's always an adventure going to a McDonald's! On the corporate side ... it really has joined the bottom-of-the-barrel fast food establishments with lowest possible quality, along with Burger King, Carl's Jr., Jack in the Box, Taco Bell, now Wendy's. Now for quite sometime they don't offer any salads, grilled chicken sandwiches, or anything that isn't fried or made with the pink glop they refer to as 'hamburger meat.' Sad. You are much better off going to Chick fil a, El Pollo Loco, Raising Cane's, Amy's Drive Thru or any number of one-big-step-up fast food destinations! read more

Overpriced for cheap quality food and eather you feel sick or end up on the toilet right after

HORRIBLE CUSTOMER SERVICE. I ordered at the kiosks for the first time today. It informed me to grab a number card and that my fries and coffee would be delivered to my table. My order was submitted at 1:24pm. I sat in my booth until 1:40pm. My food had still not been delivered so I went to the young ish man at the register with my receipt and asked if my number had been put out. He starred at me bug eyed then said in a very condescending tone that he didn't get what I was asking and if I ordered it will come out. After explaining again that my food had not been delivered he asked for my receipt and checked the ticket monitor for my order. The manager or some older Indian or Hispanic looking woman with glasses comes over and they both look at my receipt. She tells him she assembled that tray and he said he brought it to the table in front with number 34. I told him my table card was 37 and my table was around the corner by the bathroom. He looked at me and said yet again in very condescending tone that they were the same thing?! I don't see how it's so hard to own your mistake and fix it. You gave my food that I waited 20 minutes for to someone else. Apologize and get another large fry and a coffee. That's all I ordered. With neither of them apologizing or acknowledging me, the woman walked to the back and made the coffee and got the fries. I sit down at my table and start eating my fries only to be disappointed again that they were barley warm and tasted very dry even with sauce. Usually the fries here are good but it tasted like I got the bottom of a batch that had been sitting for a while. I went to the front and politely asked for a new fry that was warmer and the same woman rolled her eyes, didn't say a word, snatched it from my tray and dropped a fresh fry back on it and didn't look up even when I said thank you. I'm not sure why both these workers were so pissed at me. They need to get a grip. They chose this job. It's sad to see workers treat customers like this especially when it was their lack of attention to detail that caused this issue I hope this McDonald's can hire some employees that don't punish their customers for their mistakes. read more

The people are so rude. Out of control so rude. Tried to overcharge me for a hot tea! Who does that? Never going here again

Foods not bad but the staff is the worst. They can be rude and dismissive. You have to ask multiple times to get anything. You'll only get two ketchup packets no matter what you get. The place is quiet and nice to eat in however. If the staff was better it would be a solid spot. read more

Food tasted cheap oily and smelled of old grease I ordered a burger a filet o fish fries and a Mac flurry the burger was stale oliy and tasted very expired the filet of fish was like biting into gas station fish and just plain bread with mayo the fires where not crispy they where very salty but they had a good taste but way to unhealthy the Mac flurry was good the ice cream was creamy and the Oreos where good but again very unhealthy read more

Okay for starters my kids love Mickey deeez! My daughters where like wow the food come out fast but ketchup or dipping sauce for the nuggets strike one you have to ask. Then they mixed up the happy meals order. And then my daughter opened up her cheeseburger to find it was void of the little grilled onions pickles and ketchup that is standard. She said ,"daddy lets Not! Come bacK to this McDonald's " she has never said that before. read more

Should call it slow food, it's a bit insane how long I've been sitting in this line at 5am. I so regret getting in line.

I stopped in for breakfast, Kyle was working the front he's very nice. We got our food and left we started driving when Kyle ran out the store to chase us down telling us he forgot one of our sandwiches. I thought i was at chick-fila. I was very impressed most people wouldn't care to do that. Thank you Kyle, you're gonna go far. read more

Made a quick stop here before going back home , ordered one cone and a spicy chicken sandwich. Entered the freeway , once I was halfway home I started to eat my sandwich realized at the first bite the chicken was completely undercooked you couldn't even bite a piece off. When I opened it up it was gooey and pink . What a place read more

Yeah, baby! I used to go here all the time. I had a 30 minute lunch and this McDonald's rocks. Both the drive thru and the restaurant are great. The Manager is really good and the customer service here is excellent. I think since the time I left, they renovated this location and added free wifi. Don't quote me on that. Check it out now. Going here for breakfast and lunch was always a good reward for me. McDonald's fries taste really good. Filet O' Fish is good, too. I love McDonald's. read more

Worst McDonalds ever. Super slow drive through for cold food and super rude people The standards were already low for McDonald's and this doesn't even come close. read more

I purchased a combo, sandwich and nuggets and the lady preparing orders ordered me to pay $0.10 for a plastic bag when i asked for one.

Best McD's I've ever been to. I kept going to the nightmare of a McD's off of Las Virgenes. most pathetic mcDonalds ever!!! The Kanan one - I was a tad worried the first time I went through the drive through, since it's a double lane. Well, talk about unjust concerns! By the time I paid, my food was ready at the next window. I've since gone back several times - 100% accuracy on my order and food delivery, all incredibly prompt. NICE WORK! read more

This McDonalds was cracking me up with their weaving of two drive in lanes into one lane- I wonder how often somebody tries to break the flow! I was here for a little1.00$$$ dc on my way home from Santa Barbara- Its a deal- gotta love the Volume trade- very fast lanes btw read more

Fast moving drive thru and tasty well seasoned double cheeseburgers. Perfect snack before wine tasting. read more

The only good thing about this meal was the thing they didn't catch me saying a couple times at the window. So when I showed up to the first window I acknowledged the thing they missed. The cashier who was sitting down, rolled his eyes and took my order, thankfully that was the only fresh thing I received from this meal. read more