I know it's McDonald's, what do you expect? Well I expect them to at least be able to count I ordered nuggets and they rang it up right and even gave the right size box but I was missing 4 nuggets. This wasn't the first time just the most recent. The service is horrible. They all have bad attitudes and if you don't use the kiosk, you have to wait15 minutes to talk to someone. Save yourself the aggravation and go to Wendy's across the road. I haven't had any issues there. The restroom is disgusting. read more

Looks like plenty of workers inside but dine in is closed. You can only do drive thru. This is no service. That is why their rating is dropping. I am going somewhere else to eat. read more

Food was good , service was fast and polite , parking lot is tight . My major concern was the large amount of homeless that hand out at the restaurant and take up room for Pyongyang patrons. Otherwise it's your typical McDonald's . read more

definitely have stepped up their game, food was fast and good! Service was great, and all the tables were clean.

Food is fine. Service is horrible. Racist and rude employees giving you faces and do not want to attend. This has happened twice to me by two different people... unbelievable. Manager needs to get on that. And don't even get me started on how they always forget something in your order. Need new employees. read more

Food was good and so was the fries but I here was the drink if they gave me the drink it be 5 stars but it's 3

This McDonald I stumbled upon while shopping in Aiken. The location on the corner of the main road in Aiken. If you are coming into Aiken from the north there a double-line, so be careful coming Southbound. The decor for this particular McDonald, shown in the picture, which was unique for a McDonalds. read more

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After order from Wendy's was completely wrong went here. Extra onions and mustard apparently means no onions or mustard and again Diet Coke is not a regular Coke! read more

I ordered at a kiosk because no one was at a register. A large group came in a few minutes me after me and the register was opened. They got their food about 10 minutes before me. I ordered a double cheeseburger and ff. The burger was cold and dry. Some of the worse food I have ever gotten at a McDonalds. That was my LAST trip. read more

Yesterday (3/27/2025) between 10:30 - 11 am, in the drive-thru, I placed an order for 2 big breakfast meals totaling $11.97. Upon my arrival at my home, which is 9.8 miles away, I opened the containers only to discover NO PANCAKES were in either package. What happened to quality control? read more

I went to the one on Richland Ave and the food was cold when I got it. There were too many people there ordering for the food to be cold. There's nothing worse than cold French fries and a burger. McDonald's has slacked off in the quality of the product. They need to do better to stay in business with me. read more

Food is hardly ever fresh. For the amount of business this McDonald's does they should always have hot food coming out.

Mobile order and curbside pickup turned into an in restaurant pickup. Waited 30 minutes at curbside with no indication that anyone was going to deliver my meal-big max, fries and coke. Went inside, they had no idea that I had ordered anything or was at curbside and waiting. Food was hot. read more

McDonald's - Shamrock McFlurry - Fast Food Near Me - Aiken, South Carolina

It's just not great like how it use to be honestly, when I was in high school it was always a great escape for me and my friends after school, games, after school activities, and even skipping. It's just not as great anymore the food is horrible and they never give you the correct order. One time I went trough twice and when I went back the third time they still messed my order up. So no if I could it would be zero stars read more

They are very slow taking orders at the drive-thru. One lane will take two or three orders before the other takes one. Then other times it takes longer for them to take one order and the lanes are not crowded. They need to work efficiency but holding true to quality and accuracy. read more

I really love McDonald's. I always have. The food and the prices for the family budget. But...... Of you go through the drive thru, they always ask for you to pull to a waiting spot. This usually means that the kitchen and kitchen staff can't keep up with supply and demand and the kitchen may be too small. This could also mean that there's not enough people working the kitchen. We don't have this problem at the one in North Augusta, Clearwater, North Aiken, or Augusta. Not to say that we have never waited at those locations, but there's an obvious trend at this location. read more

ok i keep trying this place. they must teach how to make your customer mad. i was told i would have to leave because pets were not allowed. lets see (). Well behaved. well marked harness. this will sould like a joke but i asked for a braille menu. came back with could not find a braille menu would a picture menu do; these people ate idiots. I would fo an ADA complaint. but who epuld believe this. next trip in a couple of weeks will be on video though. please contact me again. i keep trying but service is worse How does McDonalds run out of Ketchup in the drive thru ??????? all the time read more

McDonald's discriminates agains me for being a loyal customer and for being disabled!!! After making a food purchase, I normally sit in my vehicle eating my food because of my disabilities. 11/16/19 An employee made contact with me about why I'm parked here in the handicap . After pointing my disabled placard and showing him the bags of food from McDonald's and a brief conversation he walked back inside. He stated his manager directed him to make contact with me. He also stated " hey I know you, you come every night and buy the number 2 meal.  Minutes later Aiken police made contact with me The officer stated the manager doesn't want you here because she its a lot of women that work here! She may call in the morning to have me issue you an no trespassing order. I ask myself for ordering food while disabled and because its women that work there? I can only guess this is how this McDonald's shows its support for being a disabled loyal customer. PLEASE SHARE THIS REVIEW AND TELL AS MANY PEOPLE AS YOU CAN. Especially people with disabilities! CC: facebook, Instagram, Twitter, my personal blog, youtube other social media accounts.  Lift your voice and lets spread the word and be heard on issues like this. I may be disabled, But my VOICE MUST BE HEARED. read more

Amazing that the kitchen staff in this place isn't wearing their masks properly but they've got someone on the register barking at people to wear their mask properly. The food and service always subpar at this location, but endangering you customers is inexcusable read more

McDonald's - Employee working the kitchen line with mask under his chin. - Fast Food Near Me - Aiken, South Carolina

Very pleasant morning crew working the drive thru. Sounded very friendly and helpful while taking my order and handing me my food.

This is my chocolate shake just received. Both handed through were not mixed up. This makes me wonder how food is prepared here. Will not be using this McDonalds restaurant again. This is sad. read more

McDonald's - This is a chocolate shake?!? - Fast Food Near Me - Aiken, South Carolina

Be careful to check your food Egg shells in sandwiches and who knows what is in the coffee floating around A little quality control goes a long way read more

McDonald's - Fast Food Near Me - Aiken, South Carolina

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horrible service, got my order wrong twice and got food poisoning right after. things need to change here quickly and staff was extremely disrespectful read more

I've had McDonald's twice in the last 5-6 years or so- thanks to "Super Size Me". But I was coerced to go along with some buddies during a weekend trip to Aiken for a conference. We took the drive-thru route- this one had two drive-thru lanes, and for good reason. The place was packed for Saturday morning breakfasts! In all honesty, I think that's really a sad thing for two reasons: (1) no sleep...for McD's?? and 2) McD's??? Anyway, the food was as expected from a mega-chain franchised store- it was actually decent. But what irked me was that the prices on the drive-thru board did not match the amount of money I was charged. For having that many customers (and I assume pretty good business), they should be able to make appropriate updates. Sure, it wasn't as if I was ripped off out of my whole savings, is honest pricing too much to ask? read more

Terrible McDonald's experience. I mean it's a McDonald's so you can't expect a lot, but I placed the order on my phone and when I got there they didn't have it. No big deal. I don't mind waiting. Get to the window and show multiple people the receipt on my phone. The young girl at the window didn't know what to do so she called an older person with more experience to come over and look. An older white lady looked at my phone and was the rudest lady ever. She snaps at me that she doesn't know how the app let me put the order through because they are not doing curbside pickup. Eventually because the line is seriously backed up she gets my order for me but messes it up. I checked the bags before I left because they are going off of me telling them the order and not actually looking at the order. I point out that she missed two of my sandwiches and that I don't see any sauces for the chicken nuggets. She yells at the young girl at the window that she grabbed me everything I asked for. No, she didn't. The young girl repeats that I am still missing two of my sandwiches and that I asked for sauce for the nuggets. The rude lady snaps at her that she gave me everything and that I'm fine. Eventually, she gets me my last two burgers. The young girl at the window apologized for the hassle. I apologized to her for the lady yelling at her because the system messed up my order. All in all I will not be using the app again or going to McDonald's if I see they have a decent line. read more

Gross! I went inside to accompany a friend craving for frap and fries. The whole place smelled disgusting. The worker making the burgers was wearing gloves but he was itching his hand with some type of rash and flipped the bread with his nasty hand. Im wondering how this place is still open for business! They should inspect this place. I didn't even let my friend finish her food. I couldn't stand sitting and smelling the filth of this place. Do not eat here! read more

Workers don't listen when you order. They seem to hate their job, which is fine, I don't care if you hate your job, but don't take it out on your customers. read more

Stopped here for breakfast. The service was fast but rude. My hash brown wasn't even warm. And my biscuit fell apart as soon as I opened the wrapper. read more

This McDonald's consistently has slow service, and unfriendly staff--no matter which shift. Their inflated prices and lack of professionalism is clearly a reflection of their franchise ownership. read more

The people seemed nice and the fries were hot, but all (3 of us) of our burgers tasted strange and two of us received patties that were very pink on the inside. Also when I unwrapped my burger the inside of the wrapper was covered in water or grease, I'm not sure what it was but the whole thing looked very "wet". All and all the food was not up to McDonalds normal standards. I would not recommend eating here. read more

I stop at this location begrudgingly on my way to work once in a blue moon. Almost every time I go, I'm parked. Today was no different. The window girl asked me to pull forward because of my coffee. When I ordered there was 4 cars in front of me. Why had no one started on this process already. I politely said no thank you. Then a 2nd person came to the window. She asked "ma'am what can I do to get you to pull forward"? I said "i really just would like my coffee, I'm usually parked 10 mins minimum every time". Before I could finish she shut the window. Then another employee came to the window, accidentally opened it and took a picture of me. Then the manager came to the window and gave me a list of why I needed to pull forward, how she needed to only change the milk bag and it just came off the truck or something along those lines. So this means 4 people came to the window, instead of making my coffee. So I simply stated that "I guess she should hurry". This needs to change. The coffee was a normal coffee, nothing fancy. I got excuses instead of action. I was treated as if I caused the problem. McDonald's takes my money and then holds me hostage and parks me for countless amounts of time. read more

Worst McDonald's i've ever visited by far. Horrible service and the quality of food is even worse. Only gave one star because I couldn't leave it at zero. read more

Bad customer service! Should not spend 20 mins in the drive thru at 11 pm. Messed up the order 3 times and still didn't give us the right food. read more

This places was filthy; every tables was dirty and napkins on the floor; I ordered my food put in the number that was picked up from the kiosk in the order and waited just as it says my food will be brought to me... not here this places has 8 people standing around in the back and several customers waiting to place an order. Saw employee make her own Frapachino and stood at the register drinking it while taking an order. Grossed me out. Think the health department needs to visit this place.. read more

Only open 24hrs on Friday and Saturday! Used to be decent not anymore sloppy food. No wonder they reduced their hours open. You have an extremely hard time getting served later at night at the drive thru. read more

Don't expect an egg McMuffin anytime at this location. Waited 5 minutes in the drive thru to learn they don't have them all day....drove to Wendy's for a good burger. read more

I had to wait 20 minutes for my order after going through the drive-through. Absolutely unacceptable! This ain't rocket science, folks. Packaging up a bag of fast food shouldn't take that long. By now, McD's should have this stuff down to a science. Then, to add insult to injury, when I got home with my meal the fish sandwiches were put together in a sloppy way. The fish patty was crooked on the bun and the tarter sauce was half oozed out in the box, not on the sandwich like it's supposed to be! All I'm asking for is a little attention to detail. How much extra effort or time does it take to center the fish patty on the bun and to dispense the sauces in the middle of the sandwich? read more

I just left the drive thru.....was asked to pull over for an order of Quarter Pounder and small fry! I waited 10 fucking minutes! Are you kidding me? This particular McDonald's has gone to hell and I will have to blame it on management! So tired of this! Been going to McDonald's since I was a child.....I am now a grandmother! Come on you guys.....get it together!!! read more

Still the world's worst McDonald's! Always a new lesson on how not to run a business. Saturday night 7PM, store is on the busiest intersection of our small town. One staff member on the counter. Waited 10 minutes before I was greeted and my order taken (I was the first person in line). The parking lot was about 1/3 full and maybe 5 cars in the drive thru but everybody was running around like their hair was on fire. Ordered a slushy that took almost 10 minutes, meanwhile there was a line being ignored at the counter with the staff member being involved with the drive thru traffic. Once again go here only if you are desperate, the only reason this store is open is it has the best location in town. Interesting, I have made a lot of friends here while waiting for orders and talking to people about how bad the service is. read more

i went thru the drive thru , i ordered a fish sandwich with no cheese , well i guess the people do not listen , there was cheese on it , i also ordered 2 south-west salads , now i love those salads but they were both missing the lime slices , next time i will drive to a different location , one that listens to the customer , this is not the first time this place has messed up my order ! read more