Wow! How unorganized! Even with the computers doing all the work for them . The worst location in Phoenix by far.

This is probably my favorite place for Black, over cooked bacon. 100% organically burned bacon. No artificial flavorings, just terrible bacon the way grandma made it. If you come, ask for extra extra extra extra extra burned bacon. This place was voted best McDonalds by no one!! Ten years in a row!! read more

McDonald's - two burgers with bacon and cheese - Fast Food Near Me - Anthem, Arizona

Hashbrowns are always mushy and gross. Never has ice cream. Simplest tasks are obviously too much

I loved how they cover the top of the straws. It really had me feeling sophisticated.

Today I ordered in the App and was concerned that the app crashed and did not show my order even though my account was charged. I headed to the McDonald's where I stood at the counter for 5 minutes and was ignored even by the manager. Then a very nice young man named Levi had been running out orders stopped to ask if he could help me. I explained the issue and he said no problem I will take care of you. When he went to talk to his manager about it the manager seemed annoyed and just did a hand gesture as to say go deal with it. The young man even updated us on how long it would be before our order was ready. Thank you Levi for you great service. If it was not for the manager seeming bothered by everything this would have been a five star review. I hope the manager works on his customer service skills read more

Improvement! This last year this McDonalds was horrendous compared to other locations I've experienced, however this morning was different! Fast, accurate, 2 straws without asking and I didn't have to pull away from window without my order. Also the drive thru guy with an accent made eye contact, smiled and knew my order. Thank you! That's all I wanted from my local Micky D's. read more

Food is great and cooked well. Staff is well. Kid is happy with everything. Better than 99.9% of the McDonald's out there. However 2 stars off for no GD shades. You shouldn't have to wear sunglasses inside to eat. Buy some shades to roll down when the sun is setting on your west facing windows. You do that and I'll give you a McDonald's 5 star. You're no Tru Burger, but you'll be by far the best McDonald's in the SW area. read more

I went there and I got a happy meal. Burger, fries and shake. I went there and there was a dead cow on my sandwhick I almost died BUT NOT YET I DID WHEN SOMEONE SAID read more

The drive through was REALLY slow... and the fries were NOT good. I hate to admit that I eat as much McD's as I do, but I'm a regular at various locations - so I'm well versed when it comes to knowing what to expect - so sub standard fries and SLOW service.. not really a winning combo. read more

After a few hours at the park my niece asked for a cheeseburger from McDonald's so I had to take her ;) . We decided through the drive thru because it was getting late and she was sleepy. We were helped fairly quickly and had our food pretty fast. I didn't realize they forgot to give me her drink until after we left. It wasn't the worst service at a McDonald's I've ever had, but it wasn't anything to rave about either. read more

Manager Jeremiah was there. Food quality was horrible missing items. Halfway finished burgers. Overall experience was unpleasant

You don't expect top notch food or service from mc donald's but this beyond ridiculous. you play 49++cents for lettuce that's not even eatable with the presentation that someone already chewed this up and ate it. i've worked at this mc donald's so i understand of course your in a rush, always are with fast food BUT COME ONNNN! not only that, i put in a curb side order that i sat out there for 10 minutes waiting, only to go in n the manager argue with me telling me i'm still suppose to come in and grab it. like can't you just apologize for not bringing it out to the CURB SIDE? i do admit when inside of mc donald's i was beyond mad with the whole situation, raised my voice a bit but i'm just so tired of this happening time and time again. this mc donald's doesn't even have mainly teenagers working in it so you would think it would be ran well with 4+ grown men in the back, i guess not. read more

McDonald's - suppose to be a hamburger w lettuce. - Fast Food Near Me - Anthem, Arizona

Where can i start. Mc Donalds has a 2 for $ 3.33 thats a egg mcmuffin with egg cheese and sausage. I asked for a folded egg with no cheese on both. The young teenager politly said we cant do that with out charging you full price. Ive done this at every mcdonalds that i frequent thru out the valley with no problem. One they are keeping the cheese on both. Sandwichs. Two the eggs are not a special add on with any type of special ingredient added its just a egg. As a former manager in the 1980's i was appaulled by the lack of customer satisfaction. I will be calling the corporate office of this store 25665. And oakbrook il. To express my utter disbelief of the situation. Enclosed us a reciept of the situation. I paid $6.98 instead of $ 3.33. Wow disappointed. No where on the sign does it say no special orders no substitionns ect. read more

McDonald's - the receipt for the restaurant - Fast Food Near Me - Anthem, Arizona

Ice cream machine always flipping broken and I mean ALWAYS!! They need to watch the YouTube video on how to fix it!!

Why Americans are paying so much for such amateur employees blows my mind. They struggled to get the order right constantly. They always have you pull around to the damn waiting stalls - they call it fast food - not. And sadly with all the negative posts they remain the same. Worthless. read more

I'm not writing against their food. I'm writing about their parking lot and what garbage dump it is. Every time I go there there is garbage strewn all over the property. Now I'm not sure who's responsible for picking up the losers that leave their trash in the McDonald parking lot, but my bet it's the business that occupies the property. So, I would say to the managers of each shift get one of your workers out there to pick up the garbage on a daily basis, OK! Let's work to get Anthem clean! read more

Still failing, why do I still go here? I Ordered only 1 thing ?STILL can't get a simple 6 chicken nuggets happy meal right. Wow

22 December 2017 - They redid the exterior and interior. They need to focus on the food. I ordered a quarter pound meal with no cheese. The Powerade is the only decent thing. Cold fries and stale burger bun. The two drive through is. It a good concept at this particular McDonald's. I sat here and the car in front of me ordered and then pulled forward and the other lane had already had 5 cars go through before I could even order. They need to place some sort of guide in here. I'm sure some of it is the drivers faults. However it needs to be more or read more

Very rude service to doordashers, I went in this afternoon and told the guy around 12pm today that i was with doordash, he rolled his eyes at me clear as day, and then walked away without saying anything. read more

As humans, we are quick to express our negative experiences and our positive ones sometimes go without recognition. I would like to take a moment to recognize positivity. Andre has been such a pleasure each time we go when he's working. We order by phone and he is quick to immediately get on a first name basis and ensure we are well taken care of. Fast food has become the epitome of "fast" and robotic like but it's refreshing to have some true human like conversation that leave you with a smile well after the interaction. Andre deserves recognition and reward for being such a light in an otherwise dark time in today's climate. Thank you! read more

I just received some of the worst service I have ever had with fast food. Me and my friend were In the drive through line and were sitting there for a while before anyone acknowledged we were there, we said hello a few times then when we got a response all she said was "one second" in a very rude tone. There are two lines at this location and two other cars that came after us were served before she even acknowledged us again. Then when we came to the window and she had AirPods in and she continued to be rude. read more

Every single time I come, I have to pull around and wait for my food to be cooked. I never get it at the window except for the drinks of course. It's not like I'm ordering for a group of sex, it's usually just two meals. This is getting old. read more

I've been ordering the sugar free vanilla ice coffee forever. However, I've noticed the last few times it seems to be lacking the usual flavor. I hope MacDonalds isn't starting to scrimp on the ingredients. read more

This location ALWAYS gets my order wrong. Today I ordered a chicken nugget kid meal and got a cheeseburger one. Tony is the only good employee at this location, always so friendly. Everyone else is lazy and rude. Go to the carefree location - way better service. read more

Staff was hostile when questioned why the play area was closed and when it would be open."it's just closed ok! " is not an appropriate response. read more

They have a scary logo that is huge and haunts me in my sleep I can't even begin to say how scary that clown is and how much it has haunted me since the age of 3 it is scary but it gives me food. Would recommend. read more

If I can give a review with negative stars I would. This restraunt made my daughter and her friends sit outside on Friday around noon when it was 108 degrees outside because they didn't have an adult with them. That was the only reason. They bought food and had to sit outside. That is absolutely ridiculous! 108 degrees out and you make kids sit outside. This McDonald's will never get my business again and I will make sure to pass on to everyone I know not to eat there either. read more

Worst McDonald's. Our order was so messed up. Manager was uncooperative. Teenagers working the register have attitude. Went to Taco Bell instead and had a better morning. read more

Wow! I confess that I've enjoyed reading some of the negative reviews of this place. Not because they reflect my experience, but because we've all probably had times we've had a similar experience somewhere. Here are a few that brought a smile to my face and made me laugh out loud: "The worst McDonald's I've ever been to in the entire world! Yes. The entire world." And this well crafted critique by Steve C. of San Diego: "This is probably my favorite place for Black, over cooked bacon. 100% organically burned bacon. No artificial flavorings, just terrible bacon the way grandma made it. If you come, ask for extra extra extra extra extra burned bacon." Okay....now for my experience. We've been staying in the area for the past month and I've been to this particular McDonald's maybe 15-20 times for breakfast. The food has always been as expected. The Diet Coke has been consistently good and tasty (they must have a secret sauce!). I've had a few issues with my orders but they were invariably due to my operator error on the self-serve kiosk. The workers have been very nice and considerate. I'm a bit of a McD's junkie (obviously), but I can still in good conscience highly recommend this place. read more

Horrible experience we ordered on the kiosk to save confussion with the "register pressure" plus the kids were then involved. Anyhow the kid working had to numerous questions including how to use number system with receipt. kept going out to the lobby back and forth only to leave the mop that kind of cleaned up puke and then back to us in the play area that's was disgusting and not locked behind. Trash outside overflowing dirty tables didn't receive milk or bottles of water in order waited on Fresh cookies ordered 3 they gave me 2 old and1 new. Manager was snappy when I informed her bathroom was disgusting she said she'd have one on it. Nope 2nd time going in it still had poop running down it but she was on break so ya know. read more

This is the worst McDonald's. Their service is horrible, they are out of things daily. Today was my breaking point, went 5hru the drive thru and ordered one cheese burger Happy Meal for my son. When we got home no cheese burger. DON'T GO HERE read more

0800 in the morning stop for breakfast, one cashier and twenty people lined up to order! Six people in the back "working". We waited a good ten minutes without another register being opened! Ridiculous read more

Coffee was good but my Mc.Muffins where burnt. I have braces and that could pop a bracket. But my fries where well salted and nice and soft should go there but just remember your Mc. Muffins could be burnt. read more

Stopped by this morning at 9:20 AM. Ordered two egg McMuffins and a large decaf coffee. I could tell the person taking my order was new. When I got my order they asked me to wait as they were making a fresh pot of decaf coffee. I got my coffee and drove away after getting it and I got down the road to discover the coffee was lukewarm at best. Just can't understand why it's so difficult to do something simple if you have new employees you should have a manager read more

The drive through was lightning fast. Staff friendly. My double quarter pounder was hot and fresh. The fries were hot, fresh and plentiful.

Though I love McDonald's, this one is not a good one to go to. I typically go for breakfast, I love sausage biscuits. However two Saturday's in a row I had a really bad experience. The first Saturday they gave me a coke in a large cup but it was only halfway filled and it was watered down. I ordered a small coke so I figured they accidentally gave me the wrong cup but given the soda was also watered down, I'm not really sure what was going on. This was also the weekend they weren't taking credit cards. I thought ok, things happen, and went back again next weekend. The next weekend they took my order incorrectly so I corrected it at the window. However when I went to get my food they repeated my order back, I said yes, they handed me the food, and I drove off without realizing they didn't correct the order so I never got a sausage biscuit. Considering the rise in prices combined with the lousy service, I don't recommend this McDonald's. I know we don't have man options in Anthem, but I would rather drive to Tramonto than visit this McDonald's again. read more

Great management team very quick friendly professional service great place to be with the family forsure

Kendall is the best employee here! Definitely deserve a raise of some kind, so nice and considerate to us. Thank you so much!! Love you

I used to work at McDonald's and let me just say. The place is just a breeding ground for mediocrity. That comes with the brand overall. But damn does this location stand out in terms of food quality. I've been in Anthem a few times working for another location of ours and whenever I've gotten a quarter pounder from here it just seems to be the best one you can get from a McDonald's. I applaud the food quality of this location furshir. read more

Hands down the worst McDonald's you'll visit. Everything in the meal was awful. Asked for my receipt and was told no "because they don't want complaints." read more