App did not process through the restaurant. Went inside and waited and not given a number for my reporocessed order. The one staff member I dealt with was pleasant. A number was called and I had to go up and look at the receipt.om the bag everytime to see if the food was mine. The fries were awful!! Every single time I get food from this McDonald's the fries are stale and cold read more

Food is Good but come on it's not a Dollar Menu . Half the Cheese No sauce. Total Rip off not coming back . read more

McDonald's - Half the cheese WTH ... for reals not coming back - Burgers Near Me - Apple Valley, California

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I've never had a big issue here.. most workers are kids working part-time making some extra cash! Mistakes are bound to happen!!! With that being said.... The amount of entitled out-of-shape Karens is mind boggling!!!! As I was waiting for my order, this big Karen walks in and orders 4- sausage biscuits, since the deal on them is 2 for $4 .... Unfortunately for her, Mcdonald's ran out of biscuits for breakfast. The kid at the counter tried her best to make her happy, the Karen shout at her. "what else can you get me then"??. The kid told her they have McGriddles with sausage, egg & cheese.. Karen response" that's fine, I'll take 4 of those" When the kid told Karen total was $25, she blew a gasket!!! She wanted 4 McGriddle for $8 bucks!!!!, when each McGriddle is $6 each. She got furious and yelled at the kid "give me your manager's number" !!! The kid told her there was no Direct Line for the manager, but she could call the store and ask for the manager on duty. She also said "if you would like to speak to a manager now, I can go get her for you"" Karen yells "I don't want to speak to her, I wanna to call and leave a bad review"!! as she stormed out!!! What an entitled POS!!!! It's not the cashier's fault your f@t ass is broke!! It was disgustingly to see this type of behavior. MF wanted to pay taco prices & get a ribeye!!! read more

Pulling into the drive thru, the lady taking the order was really rude and dismissive of our needs. She needs to be way more considerate of her customer service. The menu to order was seriously damaged either by an accident, a bad run-in with a customer, or through sun damage. We ordered two Big Breakfasts with Hot Cakes. The wait was pretty long for a breakfast order. We went inside only to find out they were only waiting on the hash browns. They offered no compensation for their otherwise lackluster performance. Management seems to be pretty undisciplined and chaotic at this McDonalds. Food was thankfully satisfactory (no strawberry sauce unfortunately) although service needs massive improvements. Extremely disappointed. read more

Overall, this McDonald's they're highly unorganized lousy service drive-through helpers are disrespectful. When I just wanted to order a regular coffee, I had to repeat my order four times to this girl through the speaker on the drive-through. And then when I approached her on it, how exhausting that is she started math enough so I drove off too when I pulled up to get my coffee they already put creamer in my coffee and I didn't ask for that highly unorganized. I was complaining to her about tired, repeating my order four times in the manager was standing right there and she just looked at me with her mouth hung open. The girl at the drive-through pick up to get my order she was rude. She kept her back to me all the time and when I was complaining, she just looked at me and gave me a where's my creamer she goes. It's in the coffee I go I didn't order that. So I had to get another coffee. I would not recommend this McDonald's don't waste your time go somewhere read more

I went inside to palce an order through the kioske and I waited 25 minutes for my order to be completed my husband came in to see what the hold up was and when i finally got my order i asked the manager why it took so long and she said they were waaiting on food which was a lie and sghe was rude to my husband when he ask her if she was the manager then customer who came after me got their order before me. then when I got home right down the street my food was cold. Someone needs ot go to this McDonalds an dstraightened it out read more

Ordered through the app as I have an hour drive and was hoping it would be faster. Was asked to pull into a parking space for 2 McGriddles, sat there for over 45 mins. Also was charged for a large smoothie but given a medium. I didn't send it back bit probably should have. read more

I came and got the chicken nugget meal and have never been more sick from food poisoning in my life had it before going to bed.. woke up non stop throwing up and on the toilet, and not only me but my husband as well got food poisoning and that's the only thing we both ate together so I know it was for sure from you guys please be more careful preparing peoples foods!!! read more

If i could rate this less than a one star i would. This is by far the worst McDonalds ever. The wait time is terrible and there front counter employees need alot more training. The store is filthy and the food is sloppy in how they present. If your looking for mcdonalds dont go there. Drive thru is also bad. They ignore there customers and make people feel like they are bugging. The only thing they could improve is firing everyone knocking the place down and rebuild with better trained employees. read more

I ordered a #2 breakfast with a pineapple mango smoothie. I was told it would cost me $11.84 and I should pull up to the window. At the first window, I paid $11.84 with my credit card and pulled up to the next window. The young lady at the final window told me their smoothie machine is down and asked what I wanted to replace it with. I said to cancel my original order and change it to the 2 sausage McMuffin special instead. She left me, returned with the bag having 2 sandwiches. I asked how to change my $11.84 charge to the $6 cost for the 2-sandwich deal. She said it could not me changed and to have a nice day. Really, no one said the machine was down while ordering or paying. Why do I have to pay double due to your issues? This is literally theft/robbery and I won't be back! Dishonesty should not be a business practice. read more

Poor service. Lack of employees. Takes forever to get food. Dirty. Cold fries. Why do I even come here.???

My Order was incorrect and incomplete even after the Manager assured me everything was in my bag . When I contacted guest service all I was offered was the item I previously paid for and I had to drive back way out of my way to get it . Not sure what happened to guest service but I no longer will be giving McDonalds my business. read more

25 minutes to move 3 cars. Ridiculous! And the food is lousy too. Skip it and go somewhere else. It doesn't even qualify as fast food. Not fast read more

I ordered on the app thinking it will be faster I get to the location stating the person was in its way I waited 10 minutes then went inside to see what was going on waited 10 more minutes after because there was 3 people in line waiting to get something the guy in front was mad already saying he was there waiting for 10 minutes to pay for his order and no one was coming I get my order and they skimp me on M fries you guys suck! read more

Worse place to bring your kids very unsanitary restrooms were really dirty , tables are dirty not whipped at all kiosk was the only thing working . Took them literally over 30 min to bring our order . Overall this place is really bad the health department should look into this place and managers should be more concerned about job. Food was cold and the service was just terrible. read more

Came here for two things, been waiting for 15 minutes. How long does it take to make a burger and 6 nuggets? Terrible service.

Why are fast food employees getting $20 and hour? Took over 1 hour to get our order and when I got it it was wrong. Went back up to say something and there was a large crowd of people waiting upset. This place is a joke. Do not come here. read more

20+ minute wait for curbside? I had to go inside to ask about my order which hadn't even begun to be prepared even tho I checked in 20 mins prior. read more

McDonald's - 13 Cookie Tote - Burgers Near Me - Apple Valley, California

Numerous times I've attempted to pick up breakfast at this location and each time I've been told that they're only accepting cash.

Straight TRASH. They make you wait 10-15 min out of the drive through line to get food. And inside is even worse I waited longer don't come here read more

count your fucking days they almost always fuck an order up and NEVER put the sauces that you ask for in the bag

Don't bother.... Worst service ever. Always make you pull to the side and then they forget about you.

You literally can't go wrong with McDonald's. The line is always long but there food is always hot. It's convenient when I need to grab for for all the kids on a late night or just for lunch. They actually have McFlurrys every time I wanted one. I havnt had any issues coming here. Glad I live by a McDonald's that is good on service and good with there food. read more

Really bad service they kept asking for cheese but I didn't want it so the threw ketchup at me

Whatever happened to eating in or ordering inside and taking it to go??? I went in and stood there for at least 15 minutes just for them to tell me that they're not open inside. Like girl you're gonna have to take my order either way just take my order and I'll take it to go. As a company you're supposed to be able to handle a busy drive thru and lobby but I guess they just want to be lazy. This happened at like 7pm by the way so it wasn't even that late. read more

This McDonald's used to have really impressive speed of service. I have noticed that lately (the last several months or so) it has become laughably slow, even at 5:30 in the morning, and the workers display no sense of urgency whatsoever. Why am I being parked at 5:30? There is no excuse. I hate when restaurants park me to begin with because it is a clear sign that it will take forever, but this early, when there isn't even anyone behind me, it's ridiculous. read more

They always forget something dont even come here also the lines are always long , not worth it

Visited for a second time. They must have retards working here. Second plain order and they still cant get it right.

A.) Wanted to try the new Big Mac and Quarter Pounder w/ BACON ! - - - too bad the disinterested employee's got BOTH sandwiches wrong I got the basic, NO BACON on EITHER ! B.) THIS is prime example of why people say they don't deserve $15 an hour, DO YOUR JOB CORRECTLY have some PRIDE! ... IF an In-N-Out can PAY their employees MORE, give better Benefits, serve up MUCH BETTER FOOD, and be CHEAPER ... why the hell do we continue to give ANY support to this crap Company that treats its employees like crap, so they treat the customer like crap, and they serve crap food ? Plain and Simple McDonald's is a whole lot of CRAP! IF other chains can to do better ( In-N-Out, Five-Guys, The Habit, etc. ) and be cheaper then there is simply no reason to keep giving this company our money ! C.) I am DONE with McDonald's, this was the last straw ... not only for all the reasons mentioned above, but you know what, EVERY time I've ordered McDonald's food (which is rare, maybe once every 3-4 months) for the last oh I don't know maybe 10 years now ... I GET SICK ! There is some additive or chemicals in their Food that makes me Sick to my Stomach, and I literally either throw-up or have Diarrhea from eating the food here. NO MORE ! LAST STRAW ! D.) Every employee, but especially the MANAGER's of this McDonalds needs to be FIRED! ... Look I am a supporter of a $15/hr minimum living wage, people shouldn't have to work 2-3 jobs just to afford rent, especially when "In 2017, the CEO of McDonalds got paid $21.8 million. The median pay for a McDonald's worker that year was $7,000." that is down right slave wages and should be criminal ! ... but, all that said, if you can't do your job, even this shitty one, then you don't deserve jack shit! read more

McDonald's - No Bacon ... they stiffed me! - Burgers Near Me - Apple Valley, California

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I have to leave a review because the girl working the front window was so awesome. Her name is Alyssa and her customer service is the best I've seen in a long time! Overall the service I received here tonight was excellent. Especially so for a Saturday night read more

Straight up, your order will be wrong 75% of the time and your food will be cold 90% of the time. The service here is an abomination.

I can get chicken nuggets delivered to my door by hitting a couple buttons. This McDonald's has never forgotten anything but sauce. It's been a huge help during the pandemic. read more

I live down the street from this location and it is the worst. I'll go out of my way to not eat here yet I stopped by for convenience and of course, they screwed up my order. I think more times than not, I've ordered a sweet tea and it was either poorly made or just regular sugar free tea. How hard is it to make sweet tea... read more

so today i was at the drive through and i ordered my meal with a sprite, but the sprite was watered down. i called 3 times and the hung up 2 times and the 2nd time it went to voice mail, that service is poor and ill never order from there again. read more

McDonald's - the warted down sprite - Burgers Near Me - Apple Valley, California

extremely slow. i mobile ordered and only ordered one coffee and it took them over 20 minutes

This McDonalds is the absolute worst. Doesn't matter, early morning, midday or late at night I always have to wait in the overflow lane because they can't get anyone's order out in a reasonable amount of time in the drive thru. They also fuck my order up every time I order. I don't understand how it's so difficult to NOT put pickles in a fucking burger. What makes it the worst is the shitty attitudes the employees have. It's not the younger folks either, it's the older staff who have the rotten attitudes, listen dickhead it isn't my fault you ruined your life and are stuck working the front counter at McDonalds now give me some more ketchup and keep the line moving. I've complained to McDonalds corporate and these assholes could give a shit too. Nobody cares. Avoid this McDonalds if you can. read more

I recently visited this Mc Donalds and contracted food poisoning for the first time in my life . Not only was I parked and made to wait for my order, but my order was incorrect, and after 3 days of unmentionable illness, I called to at least let them be aware and was laughed at and hung up on . BEWARE this spot and their Big Mac. No STARS unable to write the review without 1 read more

Aidan was really helpful in his service. He got us to play Mariokrat on switch and now we can pick out our karts and drive away from our problems. The only gripe I have with him is that he invaded me when I was ten feet from approaching the Bed of Chaos which is really disrespectful because it took me a long time to get there. read more

I don't know if this place purposely just messes up or they don't know what they are doing, or they really need better management, this is the 2nd time this month they screw up an order and I kid you not, I only come here for my kids, this isn't the first screw up and I'm pretty sure it won't be the last, ordered my kids a breakfast deluxe, and a few sausage McMuffins I only received a hash brown and syrup and some butter, for the breakfast deluxe, get it together McDonald's read more

Literally always something missing, an order of fries, sauce. But this time, a whole freaking hamburger patty off of a hamburger. How in the f do you mess that up?!? 0 stars read more

McDonald's - a sandwich with cheese and a donut - Burgers Near Me - Apple Valley, California