The reviews are so true about this McDonald's. They messed up my order. It was thrown together all sloppy. Meat was dry and nasty. I called and complained that night. Person on phne blew me off. I called next morning. Spoke to Jose. Gave him my order number, and he said they were going to replace the whole meal. I asked if I needed to keep receipt. He said no. He would put in log book. Called in a week later to get meal. Called in advance. Then when I ordered and went to window they were only going to replace part of my meal. Jose was on vacation and the other manager was not going to fulfill the order. Since Jose didn't write it down and I didn't have my receipt. I didn't keep it because he said I didn't need it read more

My kids love McDonalds & I usually don't complain. However, I feel like McDonalds isn't a drive thru anymore but an order in the drive thru & park wait or as my baby girls said "WaitDonalds". This is the third time now that we've ordered in the drive thru & had to park & wait. Our wait today was 20 minutes long & the order still wasn't correct when they brought us the food. Maybe it's time to go elsewhere unless McDonalds starts making some changes. read more

I would give this McDonalds a no star rating if I could. Going through the drive through the girl taking my order could not understand the machine and had to repeat everything we said. We ordered a strawberry shake and it took three people to tell me the strawberry shake part of the machine was down. Anyway long story short, they messed up the entire order and we had to go though the drive through two more times for a total of 3 times before we got our order right. I definitely DO NOT recommend this McDonalds. read more

I'm sick so I went to McDonald's to get a smoothie so it could help my throat and of course they had to take forever to make it and also they didn't have the change that I needed and also they forgot my smoothie at first and then I had to tell them again that I had a large smoothie and the experience just wasn't that great and they didn't say sorry. read more

Messed up my ENTIRE order. Didn't get my coffee so at the second window I asked them to add it, charged my card again, asked for no whip TWICE and they came out 20 minutes later with no whip. My nephews burgers were supposed to have no onion or pickles and had both... too much of a hassle. read more

I have only been through the drive thru. I have had good customer service everytime. The order has been correct everytime. They aren't stingy with ranch, which I find calming. read more

Cold fries and nuggets, some gunk at the bottom of my very hot coffee, absolutely disgusting! Lid of cup not even attached. Lucky I didn't spill on myself. Literally worst McDonald's on the planet. Never again! read more

The worst mc Donald I have ever been too. While waiting in line 3 people brought there food back because of mistakes. Then when I got my food it was short a sandwich and fries. What the hell !!!!!!!! And everyone there is so rude. Do you have to be that rude to work there. Won't be back to this McDonald's ever !!! Looks like they need new manager. Poor service !!!!!!! read more

I understand they get busy but damn. Guy taking my order couldn't get anything down. I asked for 2 drinks but at the window only got 1 cause he didn't put the second drink down so whatever as long as I didn't get charged for a missing item. Halfway home reaching in my bag for fries....no fries and I was charged twice for fries when I asked for 1. Wtfffff. Just quit yo. read more

I wish I could give this place no stars , rude customer service she was a manager. I felt very rush, I asked her if she had any nuggets special she said no , but what do ya know it pop up right on the screen on the top of her head as she said that. Here's some pictures to show how trashy and unclean this place is. I use to work at a McDonald's and this my manger would not ever tolerate! Lack of management and cleanness. read more

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Something always missing in my order I have to drive all the way to the one next to target because this one just never gets it right.!

My kids love this place, but that ain't too hard since it's a McDonald's. The service is much improved since my last review. The food is always pretty much the same. When it is at peak times the crew seem to forget to wipe down tables. I have used many baby wipes to clean off a table so my family could sit down and enjoy a meal at a clean table. But the crew is very polite and helpful and the drive thru is more accurate than in the past. read more

Both McDonald's in atwater are great :- ). Friendly smiles. And great sweet tea. The sugar cookies at McDonald's are the best

This location messed up my whole order. I ordered triple cheeseburgers and got double, I asked for them to have no cheese or pickles and both had them. I ordered chicken nuggets and did not get my sauces, really frustrating when you dont get what you pay for. read more

We had a birthday party for my son in the newly renovated Play Place. He and his friends had SO much fun! The lady that helped us with everything, Michelle, was very nice and helpful. Everything from the cake and ice cream to the goodie bags they provided were awesome! read more

McDonalds - Burgers Near Me - Atwater, California

Fries weren't filled up all the way, they were also cold, they only gave me 3 sauces for my 20 piece

Horrible! One of the worst Mcdonald I've been to went to go pick up two happy meals that were incorrect and they got them incorrect again and tehy didn't have fries and I still had to wait for them to complete them. And the food I ordered was cold read more

Few times I've been here, my order is missing items or my order is just messed up. A lot of the times I always get cold disgusting fries. Service is horrible, if you see people waiting in the lobby, let them know you'll be right with them. read more

Its like that rebound girlfriend you had you're definitely not excited about it but it's convenient @ the time.t's f$&king McDonald's you don't need a damn review what's a matter with you?! read more

I'm giving this a 1 star because the last 4 times we ordered door dash from here 1 or more items were missing . I understand a miss here or there but not 4 times in a row. read more

Ordered a Double Quarter with Cheese, received to hockey pucks and a slice of Reagan economic cheese... Horrible.. I had to travel to get the order for lunch and ending up not being able to eat the food made it even worse of an experience. Always check you food before you leave..... wasted my lunch period and money. Atwater McDonald's on Scheafer Rd read more

They messed up my order then gave me a bad attitude about it. Did not appreciate my experience at all.

The people who work here are LAZY! I mean seriously, how hard is it to read a screen and put the matching items in a f**king bag? Not to mention how slowly they fill orders...ABSOLUTE WORSTE PLACE IN ATWATER TO EAT! To be fair....Not All of the employees are worthless! There are a few "Diamonds in the rough"..but they're hard to see thru all the Rampant Incompetence and Idiocracy! Oh, and P.S....the ONLY people that give this place good reviews are relatives of the Losers who work here! Plus the inside is DISGUSTING! Go and check it out...you'll see Used to be a Great establishment....but it really is a sign of the times now... "People working menial jobs, wanting Way more money than they're worth...but do not want to actually work!" Good job Losers...you inspire! read more

The kids love this place, the food we had met the McDonald's standard. I must say today the two hot drinks we ordered was not good. But I will say they were super busy. Maybe a miss this time. Anyway I don't think anyone would rate a McDonald's above a two star. read more

This McDonald's is terrible, not only for lunch, but breakfast too. The first time I ate breakfast there I got 2 sausage egg mcmuffins. They were horrible. The muffin was super hard, and chewy. To the point where it was like leather. The egg was burnt all the way around, and I couldn't take a bite of it without the burnt black chewy stuff making me gag. The sausage was over cooked and had no flavor or juice to it. And the cheese wasn't melted at all. This is the first time in my life I couldn't finish my breakfast there. I love McDonald's breakfast. So I tried to eat their breakfast once more, as maybe they were just having a bad day. It was the same thing. Since I work in town, I decided to stop there for lunch and order the double quarter pounder. I knew their breakfast sucked, but I figured maybe their lunch would be normal. Boy was I wrong. The bread on the burger was stale! I mean to the point of breaking your teeth stale! The patties were overcooked, and there wasn't a spec of grease on it. A little bit of grease it what gives it flavor. It was basically dried jerky. To make matters worse, they only put literally a dab of mustard and ketchup on it. Literally a drop, of ketchup and mustard. So not only was the burger dry and stale, it didn't even have enough mustard and ketchup to make up for the dryness of the meat. At least drowning the burger in ketchup would have made it tolerable. And the fries? Well, they were cold... Imagine that. Even the sweet tea was watered down and tasted like shit. This place really needs and overhaul, and the managers need to be let go. I have never eaten at this worse of McDonalds ever in my life. It was almost traumatizing to be honest. If I could rate -5 stars, I would. read more

It is normal and I do not expect 99.9% customer service but this one was no more than 45%. Messed up order, didn't give me napkin, didn't greet me, and didn't thank me. No smile and shitty service. Food was not even above the standard. Will not and never return here again. Best of DOH come and check this place out. read more

Horrible experience getting a refund. I bought breakfast through the drive through and used my debt card, for some reason it didn't go through, or so I was told. I gave them a credit card which did. I wasn't feeling sure about the debt card so I checked my bank account and sure enough, it did go through and I was charged twice. What follows was one of the worst experiences in customer service in the history of anything. Long story short, I went back at first and asked for a refund, and they told me they didn't have a record of the transaction. Excuse me? I thought we had computers that had records. I showed them my receipt, they said they needed proof that I was charged twice. Since I didn't have a cel phone, I ended up having to disconnect my computer from home and bring it in where the manager took a photo of my online bank account and credit account to prove that I wasn't lying to them. After several hours of humiliation and inconvenience, I FINALLY got a refund to my debt account. This was an absolutely disgraceful and humiliating experience and I will never go back if I can help it and I recommend everyone double check their bank records if they're ever declined. read more

Amazing food, very fresh tasting,also very generous with the sauces. Very pleasing food. Employees are very polite and caring about getting the order correct. Would definitely recommend this. read more

Had a couple Big Macs, dollar menu burgers, and fries last night at this establishment, not having the slightest idea that I could contract such a painful case of FOOD POISONING the next day! That will be the last time I ever eat at this local establishment and furthermore the entire FRANCHISE!!!! read more

Every thing was great except for manager named Mai xue. She doesn't know how to treat her employees. There was also another manager named Michael who also doesn't know how to treat employees read more

They were playing around and talking and me thinking they were talking to me. So that's all I have to say, but they really need to stop playing around their working so I would think they need to take it serious. The food is good, but the cheese seems kind of fake. read more

Pretty disappointed with there customer service I wanted to get some food and showed up at the drive through at 11:49 and sat there for five minutes before I gave up and while leaving I saw a few employees just staring at me as I left like it was no big deal they close at 12 so it's not like I showed up on time they just wanted to wait til closing to say sorry we aren't open.....I won't be going to this McDonald's again if ur in the area and hungry go to Maria's taco shop there food is amazing read more

7 cars from the drive through parked waiting for food. Pretty slow McDonalds. Hopefully they get it together although it really doesn't matter. read more

Slowest service you'll ever receive. Then they make you park while your food gets cold to take another half hour for the other half of the food. If we wanted to wait and sit down we would have gone inside. Unacceptable! read more

yo 15 mins sitting in the same spot in drive thru work on y'all preformance hire fast people

I went to the drive threw and got a big mac meal, they seemed pretty fast about it and I thought nothing of it. But I am here at my home trying to keep things down. I never had food poisoning, this is worse than the flu....I am super sick and striving to get better worst is today is my birthday and was supposed to start my new job and had to call in because of this... read more

This place does not fill up the fry containers. Is there a shortage on potatoes or what? It happens all the time. I've even called the manager. Nothing changes. Go to the one on bell drive. read more

the worst mc donnalds, not only the screw up on orders, the customer service sucks, safe your money and go to Jack in the Box, at least the food tastes better, or yet Foster Freeze for that matter read more

Every single time I have came here, I always, and I really do mean ALWAYS get cold cheeseburgers.

This particular McDonald's is the reason why McDonald's has a bad name for customer service.. #1 the speaker out front in the drive thru you could barely understand what the workers are saying.. #2 the debit machine wasn't working so I couldn't pay for my food hence I didn't get anything ordered and ended up going to the Circle K just down the street which by the way I feel has better fast food than McDonalds anyways read more