This place serves tourist coming to/from Hilton Head. We passed by in time for a late breakfast. There is a gas station in an adjoining lot, which adds to the convenience. We gassed up our vehicle and drove over to the McDonald's for some food. Food quality was in the standard range. All the ordering kiosks seemed to work, which was good. The smoothie machine was also functional. I got a fruit smoothie and an order of hash browns. Both came out quickly. If you want a fast stop heading for or back from a beach vacation, this is a convenient and efficient option. read more

Waited 30 minutes for one meal to go tonight, only to pull a long black hair out of my mouth on my second to last bite. This place is unsanitary and the management is a joke. read more

The slowed everrr I waited 30 minutes to even order than another 20 to get my food fucking allful

This place needs to be shut down or everybody needs to be fired and get a whole new crew. I sat there in line with everybody else from 6 AM until now 6:23 PM. Nobody said one word nobody even attempted to take an order or nothing everybody drove off this is ridiculous. Why are these people even here? If you know you're supposed to open dammit open that's laziness. That's sorry the manager the owner they all need to be fired even the owner that's ridiculous. read more

Food was fine but service was lacking. Waited in the drive thru for over 10 minutes for two cars . Had a coupon for a bigo breakfast sandwich which I presented and the lady starkly spoke well do you want this or this ? I didn't realize the coupon had restrictions (my fault) . She kind of tossed the bag back and then the card and receipt and closed the window. Like ok byeeeeee read more

Food is always wrong cold and served with an attitude.never ever get what you asked for or paid for.till your all the way home

How do you still call yourselves fast food when you literally always only have one line open and it takes an hour to get your food at the drive thru? read more

Slowest drive thru in the area. Orders are frequently wrong - especially unsweetened tea.

If I could do half a star I would. I grew up in this area and got to see this place built.. even back then it was not good. I live in Florida but come visit every so often and even now... in 2024 you get awful service, missing items, cold/old fries made with old oil, and worst of all the customer service isn't even something I can rate because of how bad it is. Something needs to change at this location because it's been over 10 years with no improvement whatsoever.. hire new staff entirely or just close the place. Do not go here if you want decent McDonald's service because this location absolutely isn't the one. read more

As usual, everyone is at the drive-through. There were no customers inside. The staff completely ignored me. I didn't use the kiosk because it never allows me to make substitutions. Finally one of the women came over and told me that's why they have the kiosk is so they don't have to serve anyone upfront. I told her I understood that but I needed somebody to explain to me how to do it. She was very unfriendly. Don't waste your time go to the Omelette café down the road. read more

They are terrible about having any food ready and getting it out in a manageable time. They have no sense of urgency when they are busy. The atmosphere is also very bad. It looks dirty and nasty inside. They just overall cannot get done what they need to get done read more

things never seem to get better at this location, they just get worse. Is this a franchise? why cant the owner or Corporate DO SOMETHING? I waited over 1 1/2 hours for my order inside due to incompetency. Both drink machines inside shut down no napkins , out of Dr. Pepper and regular Coke! Turn this location into a Cook Out, a Arby's or a Hardees! read more

To me the food tastes like any other McDonalds, but it is extremely slow for just one meal. You sit in line for forever and I see a good amount of people working. When I come here it's not even fast food. It looks fine the service is just terrible. read more

Do yourself a favor stay away from this McDonald's it's absolutely terrible. The service is terrible. The attitude is terrible. The food is always cold. The goes on forever. Why doesn't corporate close this place it's a bad name. read more

I was not helped with any service at all!!! I had a very long and stressful day and decided to confide in my local McDonalds for a McFlurry. When I arrived at the window I was unfortunately met with a really rude lady. This unfortunately did not bring up my mood but instead made it worse. Upon me asking for a McFlurry for my order her response was "we don't have ice cream." I then tried to make a light hearted comment about the situation and she responded with "you can go to Wakanda for your McFlurry." with a very hurtful comment may i add. Unfortunately this has forever ruined my experience with the McDonald's franchise and I will no longer be spending money, time and or patience with the company. Thank you! read more

Sitting in drive through for 35 minutes. Ordered 2 quarter pounders. Told to pull up and had to wait for another 22 minutes. Was here 6 months ago. Still the worst. read more

Food was given to me wrong and cold, took 30 minutes of sitting outside and waiting to get it fixed. I was purposely made to wait just for a mcchicken, while staff should be fired read more

Burger place can't make a decent burger! Burger was barley warm, couldn't even melt the cheese. I asked for a hot one and the next one was exactly the same only over cooked! How does a burger be overcooked and not hot ! Won't ever be back. Asked a guy there who I thought maybe was a manager if I could speak to him. Lots of excuses! read more

I swear to goodness do not ever order food from this restaurant. When it does come it is mid at best. Currently I've been wtg in the curbside pick up line since 7:21 pm and it is currently 8:07 pm. I would request a refund and cancel my order of if I could but the app doesn't let you. So DO NOT patronize this restaurant. Review -10 read more

I pulled intro the driveway with two people in front of me. It was 10:23 and I know that they close at 11, and the two employees on smoke break let me know that they were closed. I just want a burger man, what the fuck read more

Would give no stars if I could!!! No buns, no burgers, no ice cream, no shakes. Why are they even open?!?!?! What happen to this franchise?!?!?! No soda in the any flavor machines....fml read more

Worst service! Over charged then slammed the drive through door closed. Got the sausage and biscuit combo. The cost is $2.29 with tax is $2.50. Gave her $3.00 and wouldn't even listen to me. The cost are on the menu Board. I will never stop at this McDonald's again. Poor management worst employees. I am calling corporate about this black lady working the window November 16th at 7:40 am!!!!! Such B/S for a customer to put up with. Tony Cain Negative Rating read more

This place sucks!! I will never go to this particular store again. No customer service, very S-L-O-W! Didn't have my full order when given to me. Lacked all the drinks and one sandwich. I rate this place a "0" if I could. read more

This McDonald's charged me $1.00 for a small cup of water for my dog. When I asked him, he said it was a new policy.

My poor hubby got two bites into his burger before he realized it was rare. No one was wearing masks while working inside either. read more

McDonald's - Husband was served a rare McDouble. - Coffee & Tea Near Me - Bluffton, South Carolina

The McDonald's at Discovery Drive has been without ice for over a week now... How hard is it to get ice in?

Lethargic "I couldn't care about you staff" I.ordered a drink and had two crew members Focusing on drive thru make full eye contact with me and than look away. I had to wait more than 15 minutes for my food. Not sure what employees are being paid but they clearly hate their job here and they make that crystal clear to the customers. read more

Worst customer service I've ever experienced. If I could give this zero stars I would. Food is fine but costumer service is beyond awful. Had two experiences with a man who told us to hurry and that we are lucky we even got any food when we ordered at 10:30 when you close at 11.very upset will be calling corporate on him. read more

The drive thru is slooooooowwwww. Went there last night because my youngest insisted on it and I was too tired to fight about it. At 9 at night and pre-ordering, you would think it would be fairly quick but no! It took almost 40 minutes to let them know my order number and to finally get to the window and out. If I was the owner, the entire staff would be replaced and I mean everyone! read more

They only are they the slowest fast food restaurant in Bluffton ,they are so unfriendly. I went through the drive through today sat 30 min with 3 cars in front of me. I asked a couple questions about the menu and the guy was so rude to me he didn't even answer half my questions the question he did answer he responded with attitude. I was very polite tried to be Patient with the poor kid. But this seems to be The average service no matter what date you come. I won't be back read more

Very rude staff. Calling me "girl" when I drove up to the window. Then proceeded to tell me "hurry up" and "I told you only iced coffee" corrected me when I ordered a mocha frap. Ended up leaving and not ordering. She was working around 9:54 on 10/7. Should be fired. read more

This location is very clean and convenient for myself and many others who work and live in the area. Food is usually made perfect and other times made just well. Front crew members are always pleasant and do their best to make my experience a good one. Managers here range from rough to kind as do the other crew members. Some of the women making breakfast in the grill area seem to have a chip on their shoulder. They stare and do not smile when smiled at, it makes me feel bad for them but at the same time, it's their job to project a positive disposition. This McDonald's seems very hit or miss with its workers and I hope the person who owns this franchise is currently addressing these personnel issues. The good crew members are awesome!! I love this location and do NOT want to lose it. read more

McDonald's - Tv display inside - Coffee & Tea Near Me - Bluffton, South Carolina

This location was filthy. Nothing had been cleaned in a very long time. Walked out. Literally the dirtiest McDonald's I've ever been in.

This place just sucks! Supposed to be open at 6am. I placed a mobile order at 6:45 and show up to pick it up at 7:15 and every worker is standing in the parking lot doing nothing and won't acknowledge anyone sitting in the drive thru or let anyone in the building. read more

I like an occasional Fast Food. It's never fast and it's below avg of this chain's quality. But there is always a line no matter what time of day or night. This says a lot about a community. read more

If I could give a lower rating I would. This is the worst McDonald's restaurant I've ever been to and it's driven solely by the "couldn't care less" attitude of their employees. Customers are an annoyance to be dealt with in as unfriendly a way as possible. Shame on McDonald's for having this low performing restaurant with their name on the door. read more

If i could give negative stars i would. This place is by far the worst McDonald's i have ever been. Since it's the only thing open when i get out of work, I've had to wait up to 45 minutes to an hour to get 2 cheeseburgers. That's ridiculous. This place is horrible. read more

Costumer service sucks. Waited 15 min in the order window while the other order window kept moving, finally Someone took my order and made me Repeat it 3 times! And was laughing. Ridiculous. I understand everyone is short staff but the costumer service is still shitty! read more

Did the McDonald's drive through for breakfast today. Had very rude customer service while placing my order. I ask to speak to a manager. Well come to find out it was the manager who was taking orders and being rude. No wonder they have terrible customer service at this McDonald's. The management sets the tone for service read more

Extremely slow drive through. And as a reward for 20 minutes was indifferently thrown together food! That's it. Nice people but poor food.