Ordered nuggets for kids, get to pay window and no one is there...... no one shows. Cars pull up. I pull up, at food window, young man says you pay? No no one was there..... Oh you need to drive back around and pay. At this moment if it wasn't for kids, we would have drove off. Don't support or stop here, it's a joke. read more

I observed no productivity at dinner time. Workers aimlessly meander about doing nothing along with other floaters expecting money for nuthin; no orders produced. Manager should train and hold employees to Mac Donald's standards and expectations. The pattern of negative reviews is substantial and corporate should address. read more

Dont go here during the morning if you want breakfast go somewhere else the drive thru workers don't know how to listen or let people talk. I was trying to order a iced Carmel macchiato and instead of letting me finish speaking she rings me up for a iced Carmel coffee and spoke over me saying "large iced Carmel coffee" even though I was activelly telling her what I wanted at least she changed it to the correct size. . Either the drive thru workers need to be retrained or fired because this is the second time Ive went during the morning and they mess it up before I even get my food. read more

Service is absolutely terrible The drive food takes forever. this place is really went downhill over the last few years.

This is ridiculous! DoorDash just delivered my order to my office. This is supppsed to be a large fry!?!?! Cmon McDonalds, do better. ZERO STARS. read more

McDonald's - Fast Food Near Me - Bonham, Texas

This McDonalds is so kind first the lady at the window was the kindest person ever to work at McDonalds then I got 11 chicken McNuggets in a 10 piece meal highly recommended read more

McDonald's - Fast Food Near Me - Bonham, Texas

Most unorganized McDonalds I've ever been to in my life. Rude and unprofessional employees. The manager was arguing with an employee yelling and screaming while cursing at her. No one got correct orders. Just pure chaos! Do not go here unless you have at least an hour to sit and watch the shit show. read more

The worst McDonald's ever!! They hire the most rude and ignorant poeple. I have lived in bonham for 15 years and the last 4 years this McDonald's has just straight up sucked. Cold food old chicken nuggets charging you for extra topping and not giving you them. Ordering 2 20 piece nuggets and giving one sauce packet and then saying we have to pay extra for more sauce. Constantly forgetting orders just a straight up shit hole of a place. The managers are incompetent and the owner should have his franchise revoked for being so shitty and not caring. The McDonald's in Paris is 50 times better with fresh food and friendly poeple. The McDonald's in Paris has poor leadership. What a joke. The owner is a joke too. Don't eat here. Go to whataburger read more

Lady at the window gave me my soda half full with im not kidding 5 ice chips so i asked for a cup of ice and got half a kids cup of ice followed by a gruesome annoyed face. Yall get paid for this do better. read more

The kiosks need to distribute drink cups because the employees won't And fries were underdone read more

Poor service. We waited at cash register for a long time before they waited on us. No one was actively taking orders. Appeared they were trying to force customers to use kiosks, which are poorly programmed and slow. Not given order number and they didn't know who's order was who's. No coke in machine. Requested refill but again they didn't care. read more

Had to park for a mobile that was made 15 minutes in advance. Nobody else was in line. Before parking they gave us a kids meal. Waited 15 minutes for them to bring the wrong order out. We go back through the drive thru and tell them the order is completely wrong and ask that they remake the kids meal also because we live 15 minutes out and didn't want the kids meal being any colder than it already was... some little smart mouth girl started running her mouth and rolling her eyes from the counter. We asked her name and then she wanted to act stupid "I don't know what's going on, I just got here" asked for her name again she says " I don't know what's going on" We ask "so you don't even know your name?" Spoke to manager named Alma I believe. She apologized but didn't really seem sincere. Get the "fixed order" and what do ya know? WRONG AGAIN! Fiancé goes inside this time. Different manager now on shift. He and ALL employees but one in a circle on their phones ignoring him. He finally catches the sweet young Hispanic girl running orders out and she helps him. I wish we would've gotten her name but she seemed overwhelmed enough. Didn't want to scare her. Complete bs read more

McDonald's - Smart mouth no name - Fast Food Near Me - Bonham, Texas

Absolutely disgusting cheeseburger. It was cold, cheese was hard around the edges, and I certainly don't remember tartar sauce being part of the standard fare. Oh, and the fries...consistently overcooked or burned. Every.single.time. I'm done. read more

Drove up and waited over 10 minutes for absolute silence. Bonham by far has the worst MDs ever!!!!!!! DO BETTER!!!!!!!!

While waiting over 10 minutes for two iced coffee's I saw the manager pick up a disgusting leaking bag of who knows what, does not wash her hands, and start handling food. For some reason this establishment does not know how to make iced coffee... When I was handed my iced coffee it was water down and flavorless. I asked for a refund. The manager with dirty hands walks over, does not say a word to me. She issued the refund. And I walk out the door. Zero Customer Service! This is the first time my family has been to McDonald's in years. We just do not go here. And this is a prime example of why. read more

I ordered a sausage egg McMuffin and almost threw up. There was hair in my sandwich and it was DISGUSTING!! It was long and stringy. You may want to find another fast food restaurant if you happen to be in Bonham. read more

This place gets ZERO and I mean ZERO stars. WTH is wrong with the employees here? If you can't pull off the basic task of taking an order after being told 4 times the same thing then you should probably give up on ever having a Career!! Just saying read more

McDonald's - What took 4 attempts to get right YEP 4 each time she got it wrong!!! - Fast Food Near Me - Bonham, Texas

Meth heads for management meth heads for employees. Say they open at 5am but cant ever even get anything going til 6am. Make sure they have coffee ready in the morning but never hot chocolate. Food is cooked poorly at best. They need to shut this McDonalds down or find new employees and management!!! read more

Any time I have come here, none of the employees treat me with respect. Every single person has a stank attitude. I'm always smiling and friendly when I come make an order, and always say please and thank you. And tell me why when I ask for sauce, mind you is only like 2 packs or so, I get a dirty look and don't even get the amount of sauce I asked for. And then when I nicely ask for the correct amount I'm ignored. Totally disrespectful and not good customer service at all. If you don't like your job then get a new one. read more

In june 2021, long after the covid panic is over and they still have the lobby closed. Drive thru service only. I guess they figured out how little service they could give people and still make a profit. read more

Well here I am again at totally refabbed Mickey D's. Everything is brand spanking new except the kitchen! Hmm! New kiosk for ordering! This should be better because the pimple faces can't screw it up! However plan an extra 10 minutes to your visit to figure out their system! Then you put your number in and sit, you food is delivered to the table! Well that's how it's supposed to work. Thirty minutes later they finally brought it out. Of course there was no drink so they had to go get it. Ah the drink! I'm a diabetic so I require diet drinks, I hate diet Coke, it's the worst and they are out of diet Dr Pepper! They just got opened up and they're out of a drink! Let's talk about managers. I see today new managers! What a surprise! This store changes managers like most people change their underwear. I think they recruit the bottom feeders at Hamburger University for this prestigious locx read more

This place is close to my work and is not overly crowded for an lunch hour. The staff seem tired but continue to work efficiently. The place is clean with staff occasionally too close while cleaning. Complimentary shake for the road. Yum! read more

McDonald's - Complimentary smoothie, thanks!! - Fast Food Near Me - Bonham, Texas

This deserves 0 stars and I mean absolutely none!! I ordered 2 mchickens and they gave me a crispy sandwich that I which do not like, they gave me all cokes when I asked for one to be specifically sweet tea and they didn't even give me my chicken nuggets!! But they made me for them but never gave me them same for the sweet tea! read more

They can't get your order correct and charge $3 over the amount they should compared to Sherman McDonalds. I hate this McDonalds and hate doing business with them! read more

They are slow and not oreder extra whip cream they will give you every little But they have the new order systems read more

This is the worst fast food place in town. Our order took 15 minutes today. Wife's burger was pink inside. My pies were room temp. I watched a guy wait ten minutes for a small coffee just terrible. I heard "sorry bout your wait" about fifteen times. The manager was handing people back their money. If I didn't have the family with me I would have taken a seat at the front just to enjoy the comedy of how poorly this location runs. Their only hope is to have corporate come in to hire and train a fresh staff. If that's not gonna happen, turn off the lights and shut'er down! read more

Suckiest McDonalds ever. Old, cold, soggy food. Your order is wrong every time. Never go here if you can. Unless you are dying of starvation and this McDonalds is the last place with food go ANYWHERE else. read more

Stop there many time, seem to be very dirty and slow. Don't believe it would meet McDonald's franchise standards in any category. So sad!

I went through the drive thru and ordered a cheeseburger, two Happy Meals, and two apple pies. I get home with a cheeseburger with no meat patty and two cherry pies. I called up there and they said there was nothing they could do about it. Poor service! read more

Honestly, never thought i would review a mcdonalds because i really don't like mcdonalds. But, this one is close to my work and the quickest place to grab lunch on the fly. I've been through the drive through now too many times to count and they are always friendly, always super efficient and my order is always right. The food is cooked as well as fast food can be. The other day, my frappe was delayed maybe 3 minutes because i ordered right when they were doing something with the machine. Waited in designated spot, manager came out almost right away and upsized me for free because of my wait. Best mcdonalds i have visited. read more

I recognize that I can't expect amazing service from McDonald's, but in the same sense, this particular one is just ridiculous. The constant wait time are beyond explanation. Even with the new mobile ordering, they still cannot handle an order. I detest this location, and after a single visit any patron will feel the same! read more

Never get your order right. Either they don't charge you for it and you don't get it or they charge you for it and you don't get it. Didn't get a receipt this time I was in there and they hadn't rung up half the order. Last time didn't get two of the things I ordered. Buns were stale. Actually ate outside because the flies were so bad in the restaurant. Employees are rude. Food sucks. If you want to throw money away on a crappy meal go to a good McDonalds. If you want to throw money away on a crappy meal and be treated like crap and have flies on your food and not get what you ordered go to the Bonham McDonalds. read more

Well the food is pretty good and they are open all night on the weekends, the only place in town besides Walmart

It never fails every time I have went there they always get my order wrong or they forget to give me something in my order as simple as 2 small fries, a mcdouble no pickle and a coke, also what part of NO pickle do they not understand? read more