Had to pull forward again to wait for them to cook the fries. Ridiculous. We are not coming back. Brought our order out and it was totally screwed up. Girl at the window was a little bitch !! read more

I have been in the drive thru for 20 minutes. Ridiculous. Someone needs to call corporate McDonald's about this place!!!!!!!awffull

I got a little bit hungry and decided to get chicken nuggets from McDonald's. I went to the drive through and there was only 3 cars there. I waited 15-20 mins to ONLY do my order, only that. Then 35-40 mins we got our order. While waiting I thought "Maybe there's only 2-3 people here". When I reach the line it was filled. Do I regret my decision of waiting? Yes. At least the chicken nuggets were fresh but it wasn't worth it. read more

I WAS REFUSED SERVICE. !! I walked into restaurant and watched an elderly lady get counter service and I stood patiently waiting to give my order . But it didn't happen . The person behind the counter said to me " counter service is closed " stunned by this I said pardon me . At which time she repeated " counter service is closed , I am doing drive thru , I can't do both " I told her I'm driving a semi , so I can't do drive thru . This reply went ignored and then she refused service to the next four people as well. Never have I seen such disrespect in a McDonald's store. I can't say I won't frequent a McDonald's again but I will not ever show my face in this store again. October 2nd at 3:30pm. read more

The dirtiest McDonald's I've ever been to...the help is very short Not a place I'd ever want to go back to Would try and go outta my way to find another one read more

We just waited TWENTY-TWO MINUTES for our food!!! It wasn't even lunch time. And the bathrooms were disgusting!! read more

McDonald's - a bathroom with a toilet and a roll of toilet paper - Burgers Near Me - Bridgman, Michigan

Stopped in for a restroom break and breakfast on our way between Chicago and Flint. Staff were friendly; food was served quickly. It was a standard McDonald's stop, I suppose. read more

We came to this McDonald's on the Fourth of July so of course it was crazy busy with people headed for the beach. They do have electronic kiosks where you can order your food in addition to the person taking the orders at the counter But while I was standing there waiting for them to make my food there Why is someone complaining how her order had been messed up that she ordered at the kiosk. My order was wrong that I placed with the cashier also. I ordered two hotcakes and sausage but fortunately when I looked at my receipt I saw that they charged me for hotcakes and steak. McDonald's serves hotcakes and steak?! Steak?! Who knew? Anyway question, the manager was very nice and got it straightened out quickly. However, I did see that back in the kitchen there were a few workers that did not have gloves on and they were putting the frozen food in the cookers and one getting ice.The workers that were wrapping up their cooked food had gloves on but I would think you would need gloves for all of the food prep. The food was fine and the bathroom wasn't too dirty but the flies flying around while we were trying to eat were pretty disturbing. read more

This location features the usual Mcdonalds fare at typical prices. The challenge here is the service ... plan on waiting especially if you use the drive thru. I have waited 10 to 15 minutes to get my food; thats if I don't just drive off and go to exit 23. read more

live locally and have noticed a decline in our McDonalds..service and tidiness of the dining area. Couple days ago we ran through the drive thru and it took 17 mins for 4 coffees, 3 mcmuffins and a fry. The coffees were wrong and we didn't even get an apology for taking so long...recent experiences are showing its the norm anymore there. What a disappointment read more

Rude customer service. I ordered a Mcflurry and a large fries. She handed me a McFlurry that was not mixed in. Her coworker stood around at the fries station not doing anything. After waiting at the counter for 10 minutes mixing in the McFlurry, I asked for my Order of fries she told me to wait one moment while she slowly filled up 5 boxes of fries. She turned around and spoke to the coworker about who was closing tonight. After putting 2 orders if fries into 2 separate bags she slowly put a 3rd order into a bag and handed it to me. These workers are not diligent. They are obviously not paid enough cause they don't care about their job or the customers. They will intentionally irritate you by the way they waste your time. It is not worth a moment of anyone's time to stop by here. It defeats picking up fast food. These girls need to be Fired! read more

We frequent this location as it is close to our home. However, every time we do our fries are undercooked, the almost always mess up our order, even with the most simplest requests and always forget something, kids toys, sauces, etc. We continue to give them a chance due to convenience but always leave disappointed. So I usually head to the next nearest location in Stevensville if possible. read more

This is the worst McDonald's in berrien county. Every time I go to this McDonald's I give them the benefit of the doubt that maybe they were just busy the last time they forgot half my order. Or the time before or the time before. Plus it's right by my house so it's convenient, which is the reason they have kept my business even though they don't deserve it. Not only is my order missing items literally EVERYTIME I go there, but the staff is completely rude and under staffed, or maybe it's just that they weren't trained correctly. And if by chance my order is correct, it's cold and hard. I can honestly say that I have never had a perfect order from this McDonald's. I will say they do keep the bathrooms very clean. And the bigger man that's in the drive thru in the mornings is very sweet. He's always a joy to see in the morning. But all the other staff, nope. If you have to go to McDonald's, keep on 94 and go to the Benton harbor McDonald's. The food is ALWAYS hot, and correct. read more

Waiting in the Drive-thru for over 30 minutes is absolutely ridiculous. What happened to fast food?

Since McDonalds food is toxic and full of chemicals in general the only thing I will order from them is the Egg McMuffin. But I can't even get that most times if I don't get there before 10:30am. It worked out great when they had all day breakfast and I would grab one on my way into work at 11:30am. Just wondering..WHO eats lunch at 10:30am? read more

Very disappointed in their service. Stopped in for a to-go order and they took forever. Very slow and it just leaves me unimpressed. So out of date to the point where the decorations are a joke. 0/10 recommend read more

The most disgusting place in MI. There was hair in food and every table was dirty. The drink station smelled like urine. The pavement in the parking lot was more sanitary than the dinning room. Starve to death before you eat here read more

We stopped here to use the restroom and buy a snack. The bathroom was so disgusting (as well as the dining room) that we decided not to order any food. Based on the previous review, I'm glad that we didn't order any food! I don't think McDonalds would want their name on this restaurant! Gross. read more

Slow, just awful. Ordered 2 drinks, after waiting over 15 minutes, my iced coffee tasted like an ash tray. Drive as far as necessary to go to another one. read more

Three weekends in a row I have ordered a sausage biscuit sandwich and all three times it was so hard , could have broken my teeth. I'll never go to Bridgman mc Donald's again. read more

22 minutes in the drive thru. They also don't have wifi. They need to put the fast back in fast food

Staff was nice, but bathrooms were disgusting. Does not reflect well. Broken. hand dryers, stench of urine to point of causing gag reflex and sticky floors! Fire manager, call McD HQ...wait, they are my customer, perhaps a topic for our next meeting. read more

This place sucks! We live in bridgman so its close but no matter how many times we go they always for get somthing. Or my burger was still had a plus thays how pink it was. I was told they was holding on fries and to pull forward so I did waited 10 mins for fries and they came out gave me my bag with no fries. They are just lazy...worse place ever dont waste ur time going to this one. read more

Do not use the curbside pickup- waste of time! This is the 3rd time I have waited for 30 minutes plus for an order. This time I walked in to get the order and overheard the manager say "I aint walking out there to curbside". After getting my food he hands me a cup and says "fill your own drink". read more

the worst McDonald's ever there worker should all be fired a Lady was taking my order and was stupid and talked bad behind my back the behavior is bad service never again. read more

Stopped in today for a Mcdouble and quarter pounder meal. This McDonald's consistently delivers poor quality of food. My Mcdouble was cold,that's the norm here. My quarter pounder that is to be made fresh to order was cold and old and of course the fries were cold. Please please to the managers in charge here, please take more pride in the food you allow to be consistently served. It's not fair to the consumer not fair at all. read more

Ick. Ick. Ick. I smelled urine as soon as I walked in. No toilet paper in any stall in women's bathroom

Without a doubt the worst McDonald's I've ever been to. Bathrooms are dirty. Sweet tea is never sweet. Fries are bland. Customer service is awful. We never receive a receipt when stopping at this location. Also, they don't ask what size meal you want and it's "not normal for them to," though I've never been to a McDonald's where they did not. Despite us standing there, one employee walked out for what I'm assuming is a smoke break, so we waited for about 10 minutes to even order. Awful awful awful. read more

We have ordered from this location many times. We joke that the order will always be wrong. Out of the last ten times, we had one order correct and that is because we did not use the drive through. However, today we tried using the tactic of going inside again. Our order was again incorrect. The bacon was undercooked, the coffee was cold, and we got sausage that nobody ordered. We are through with playing surprise breakfast read more

This place sucked. Found pube in fries. Then the garbage spilt all over the floor. Kid then spray pooped all over the wall. No one dared to go near it. The person who picked up the garbage didn't even work there. I think the special sauce was a little more than special sauce. I will never eat here again 0/10. Would rate 0 stars if I could. read more

Slowest service I have ever received at a McDonald's - been waiting 20 minutes for dine-in food and still have four parties ahead of us in line. read more

We will never set foot in that place again. My step daughter placed a order and went to pay with my wife's credit card. She was to that since the bill was over 20 dollar's that they needed to see her ID. They then told her no because it was not her card. So I went in to ask why. I then said I would pay for it. I gave them my wife's card and the rude manager said no. I would need to pay cash or use my card. Well I had the cash and my card but after that l didn't want their food and went to subway. Up until today my kids never had any problems using our credit cards to buy food there. Like I said me and my family will never go there again. read more

Just stopped here for a quick bite on our way through Michigan. Unwrapped my sandwich, it was prepared well, but there was a piece of hair lodged in my sandwich. Disgusting. read more

Worst customers service ever. Ordered food, got the wrong. Then argued with us that it wasn't. Don't go there. !!!!!

Horrible!!!! Shame on McDonald's for allowing this establishment to retain their franchise rights. It is NOT fast food. Thirty minutes for a basic drive thru order is unacceptable. Always under staffed and dirty. Are they surprised that a crowd shows up right after sunset??? You're two minutes from Weko Beach where people flock to watch the sunset. Logic says you'll be busy as people head home. I will NEVER return. read more

By far the worst McDonalds you will ever go to. I live in Bridgman MI and have tried giving this place a chance more than once but literally every time I go i am disappointed or angered. The last time I came and ordered 2 BIG MAC meals i asked for extra Big Mac sauce.... they literally doused the entire burgers in sauce as if it were a "screw you" joke as well as put double cheeseburger patties in the big macs.... yes i noticed. It has been months since ive been there and tonight being a late a night, it was my only choice. Once again they put double cheeseburger patties in my big mac. They are literally Robbing people. This has been the case for years here. when you'd order a LARGE fries they would give hand you a FlAT box of fries...not fully opened. When you opened the fries container fully the fries wouldnt even fill it halfway. They really must think their customers are stupid. BEWARE!!!!! I will never ever come here again. I dont understand how the Mcdonalds franchise can allow such a place to exist. If you dont believe me just look at all the other 1 start reviews at this place. It were possible to give them less I would. read more

I wish I could go below one star. Everytime I have been in this McDonalds within the last year I have had a bad experience. I often order breakfast food, as offered on the menu, in the afternoon. The eggs are dried and rubbery, the bacon has turned into jerkey and cannot be chewed, and the biscuits are hard as a rock and hotter than the sun. This is no exageration and it is very consistent, I almost choked to death one visit and notified the manager who had them remake a bacon egg biscuit. The second was as bad as the first. The last visit I used the men's room to find the only toilet stall was flooded with urine and feces from having been flushed while clogged, I notified the manager only to be informed they are aware of the situation and that the employees all refuse to tend to it. This franchisee should without a doubt recieve regular visits by McDonalds corporation quality control and if their repeated infractions continue their license should be revoked. read more