For real recieved a cheeseburger with TWO BOTTOM BUNS. And the meat tastes crunchy?! What?! read more

McDonald's - Cheeseburger - Fast Food Near Me - Chantilly, Virginia

Close enough to quite a few attractions. Often get breakfast here. The Udvar Hazy Center and Sully Plantation are close by. Here both places have a lot of history. This is in a busy area of course. Plus note drive thru is usually efficient. That alone helps. Plus their coffee is tasty, strong, and decently priced. The pancake breakfast is nothing exciting but it works. Employees are friendly. This location is quite clean too. That makes it helpful for a quick stop and off to adventures. read more

Stopped in for a quick breakfast before hitting the car dealership for a couple of hours wait for work to be done on the vehicle. Ordered a Bacon, egg, and cheese biscuit - with extra cheese. The biscuit was flaky. Was hot and tasty! Service was good! #McDonalds read more

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The female staff at the store had a terrible attitude towards customers, worked very slowly, and treated customers as if they weren't there to buy anything but were there to beg for food read more

My little son ordered the minecraft meal: when he got the box it had NO TOY. The one reason my son wanted mcdonald's was for a collectible and he didn't even get it. read more

Just got off the drive thru not only did they forget to give me some of my stuff for my meals but they are also extremely rude and just straight up disrespectful. read more

they made sure my food was right and still managed to forgot to give me my two cheeseburgers

Waiting in line for 10 minutes still waiting to be acknowledged. Service here is super slow. I bought tea and they gave me just that--tea bag, cup and hot water and moved onto another customer. I had to request sweetener, and stirrer. However aesthetics of the cafe is good and there is room for improvement with additional service and operations training. . Would visit here again only if in a pinch. read more

I ordered a Large fry hoping to get a LARGE fry and received what looked to be less than a medium fry. After receiving bad service here 50% of the time, I decided to take the survey on the receipt. The receipt ink was so horrible that you couldn't even see all of the digits that you have to enter to submit a survey. I guess that's smart on their end because it prevents you from leaving your honest opinion. As a former McDonald employee, I can honestly say that the quality has gone down over the years while the price of the food continue to rise. read more

McDonald's - Large Fry - Fast Food Near Me - Chantilly, Virginia

Went there for breakfast and ordered the #2 meal and two extra McMuffin sandwiches. The person taking my order was correct. However, upon receiving my order, I looked and only saw one sandwich vs three. I told the lady at the window and she asked for my receipt. I gave it to her, then she asked for my bag and I gave her that. I saw her scolding someone which I didn't think was cool. Then she gave me my bag back. I should had triple check but left thinking she knows I'm missing TWO sandwiches since I verbally told her. When I got home there were only two sandwiches vs three. That McDonald's never made a mistake before, I noticed the people were new so maybe these newbies aren't very good at this. read more

Iv been here multiple times one time they gave me half of the fries. Today i went asked for barbecue literally gave me one barbecue for 2 people smh. read more

McDonald's run after midnight - anyone stooping to this level is desperate and vulnerable. So imagine you're in this dark place, you pull up to the speakerbox and the person on the other end says, "credit card machine is down so we're cash only, is that ok?" No, that is not ok. I am a sick man who has made a plethora of bad decisions today, and the road of sadness has brought me to this point... along with tons of others. That's when things go from bad to worse. You see, now not only am I unable to give the clown my hard earned money in exchange for food that will give me diarrhea, but I'm blocked in by a train of minivans and other such spawn wagons. So I was forced to sit in the drive-thru for 25 minutes, within eyesight of a perfectly good and functional Taco Bell, while gradually inching closer to death with each tick of the clock. Moral of the story: carry cash, or even better... don't go to McDonalds. PS: in the spirit of transparency, this happened nine years ago and I'm just now starting the healing process... writing this Yelp review is part of the catharsis, and maybe this McDonalds doesn't suck now. Proceed at your own risk. read more

Should have looked a the reviews before coming. Fries were cold. Burger which was suooosed to be cooked when ordered cold. Employees having around with hats turned backwards when they are clocked off. And I saw an employee drop a cup on the floor and put it back in the stack. When I called him out on yet his response was I'm sorry. Cmon guys. read more

Bottom Line: A standard McDonalds with a drive through outside and digital ordering boards inside. I am a fan of McDonald's for two things - Diet Coke and a bathroom stop. This McDonald's is adequate for both. The interior has been retrofitted with the easy to use electronic ordering board. For those in your car not wanting McDonald's, there are five other fast food options in the same parking lot. read more

Wow their chicken sandwich is horrible. Why are they even advertising this??? Super dry. Nuggets we're just as bad. I never post a review but this just made me angry. read more

McDonald's - Wow their chicken sandwich is really going down the drain... - Fast Food Near Me - Chantilly, Virginia

Wow. They should just close this location--it has gotten that bad. Drive through takes you past smelly dumpsters, ordering window personnel are hopelessly lost, and by the time I got my McDouble and fries everything was cold in a greasy crumpled bag. Got to the office and threw everything in the trash. read more

Everytime I go to this location I always run into an issue, missing sauce, wrong sandwich, ice cream machine isn't working, Fries are cold, or the employees have some attitude. Now I will say, whenever I deal with a manager or supervisor, I never deal with these issues. The managers are amazing. I've finally got tired of them Messing up my meals and asked for a refund which they refused. That will the last time I deal with this restaurant. read more

Showed up at 4:15 am waited bout 20 min in the drive thru when the workers literally saw me pull in. On top of that didn't even get to order because none of them wanted to serve. Crazy why say 24 hours if your not going to be open 24 hours. Hellloo just don't be open 24 hours then if you can't manage a staff properly. read more

McDonald's - No one at the window or machine yet they are inside. - Fast Food Near Me - Chantilly, Virginia

Today my wife and I ate at this McDonald's and I order at the kiosk but didn't print out a ticket to take to the counter. So I waited in line to pay for my meals. Well I think I waited a good 10 minutes or more. Then when we got are order they where missing my coffee so I went back up and got it them my wife noticed that here sausage she order was missing so I went back up and waited another 5-10 minutes to get it. One they had to many people grabbing the order I saw about 5 people at the front but no one care to check on customers waiting at the pick up counter. read more

I went through the drive through and when I got back home I had two McGriddles but it had nothing in them except for the pancake part read more

McDonald's - Sausage Egg Cheese McGriddle Meal (not really) - Fast Food Near Me - Chantilly, Virginia

I used never to go to McDonald's, but since the face lift, I love it! The staff are great! I order a very simple meal, so I can't speak for the other yelpers but my meals always come out perfect. A simple burger with fries and a large coffee. An added bonus is that the coffee comes sugar free with plenty of sweetening options on the side. It's very clean and well kept, even the bathrooms are pretty decent. Again, it is McDonald's, but I'd say I'm totally won over. read more

This is the absolute worst excuse for customer service ever! No smiles, hello's, please, thank-you's! Where did service with a smile go? Not even a smile but, no emotional interaction at all!!! Send your employees to "welcome to life" training! Will never be back, if I must, they will know I have been there! read more

Unfortunately, I come to this store often because it is conveniently located to my place of work. Sadly, I am the victim of messed up orders more often than not. When I say messed up, it is usually because they leave something on my sandwich that I've requested to be removed (mayo - gross!). It happens a lot. I never complained to them about it, I just dealt with it. However, today's screw up takes the cake. Desperately needing a breakfast meal, I disappear from work and head over to this McD's drive-thru. A simple number 2 with a large sweet tea. I start eating -- the Sausage McMuffin and hashbrows were lukewarm but otherwise fine. I go to take a sip of what should have been a delicious sweet tea only to gag my innards out at what hit my taste buds. A large plastic cup with a lid marked as "tea." It looked like tea, bubbled at the top like tea - but it was coffee. Disgusting, straight up, dank-tasting black coffee disguised as tea. I'm not a coffee drinker so the taste of coffee is repulsive to me. There was a hint of tea but quickly drowned out by the 85% coffee flavor. I was already back at work and didn't want to go back and sit in that long drive-thru line to get it replaced. You can't go inside because of COVID. Talking to anyone on the phone is nearly impossible unless the manager actually has the will to take a call and hopefully speak English. So here I sit, at work, with my lukewarm food and my 85% coffee / 15% tea concoction. I'm not sure how spaced out you have to be to fill a large McD's cup with a splash of tea and then move the cup to fill it the rest of the way with coffee. Are they trolling their customers? I guess we'll never know. read more

Avoid the breakfast burritos at this place. Ordered some this morning and got about 3/4 of the way through it and looked down and there was blue mold inside the burrito. See pic. Tried calling the location and of course no one answered the phone. read more

McDonald's - Mold in breakfast burrito. Terrible. - Fast Food Near Me - Chantilly, Virginia

Was at this restaurant 9/11 5:50 PM. The workers sound mesirable. No greetings, no thank you. Robots can be programmed to day phrases. These workers....I wonder how the mgr is? read more

I do the drive-through here exclusively so can't speak for indoor service. The speed and accuracy of the drive-through orders varies ENORMOUSLY depending on who they've got at the cashier window and serving window. One day it might be fast and smooth and error-free and the very next day of the week at roughly the same time of day you might sit behind 20 cars backed-up into the street. You just never know. There was a stretch of about a whole month this summer when the wait at 3:15 p.m. was so long I got exasperated and just pulled out of line and went elsewhere. Many other drive-through customers did the same. read more

This place is horrible. At 4am when there are two cars in front of me, it shouldn't take 20 minutes to get us through the line. Not only that, but how after 20 minutes does my order still end up being wrong? This is a HORRIBLE McDonalds, and I won't be coming back. I'd rather hit up the 4 hour old taquitos at 7-11 up the street then deal with this place again. read more

I have to give this place two stars because they often get orders wrong going through the drive through. Plus they do not seem to know the difference between butter and margarine and will provide margarine only for pancakes these days. They forget to put milk in coffee and give you the wrong sandwich too. read more

Background: I am a former McDonald's employee and shift manager, and worked there for parts of five years growing up. I regularly visit this McDonald's, which is in an area near a convention center and a new Wal-Mart, and is one of seven eating establishments in a 2-3 block area. They all practically share the same parking lot. It seems constantly busy. Their drive-thru service is really outstanding. They have two ordering stations and two windows, and they consistently send you on your way in 90 seconds or less. It's a little longer at lunch time (due to the long lines), but once you get to the ordering station it moves pretty quickly. The order takers really do "smile with their voices" and make you feel at home. They will often ask me "Is the order on the screen correct?", which is a small thing but it reinforces the idea that they want to get it right. Also, there is one lady who is at the second window, and she is fantastic--friendly, efficient, and has a good memory for regular customers. At the window inside it's definitely a lot less speedy, and based on what I've seen this is where they hide their less motivated folks. Either way, I haven't had an order messed up in the 4+ years I have been going there and that's saying a lot. read more

Wish I could give zero stars. I always come here after we go to the rec center. They dont have trash cans in the drive thru so I usually have to pour out my old drinks to put the trash on the floorboards of my vehicle. I don't want to liter and I need cupholders for the meals I am ordering. The drive thru guy said to me when I pulled up that I would be responsible for the $2,000 fine they would get because I poured my drink out. What!? Then he slides the tinted door in my face. Did you spit in my stuff? So when he opened it I asked how would me pouring liquid out cause them to get fines. He said it's against the law. What?! So he closed the door again. Makes me nervous I can't see what he did with my food. He opened the door again and I tried to get his name but he mumbled it.. gave me cold food and closed the window again. Since we didn't trust the food.. we went to Wendy's that was right next to it. Better service and hot food. Thanks Wendy's.. my new to go spot every week. McDonalds.. yawl need to do better. Customer service is important. Don't make the customer feel their food could be tampered with. read more

This is the THIRD time I have gone here and asked for egg white and no cheese on my breakfast sandwich and you all continue to ignore my request. If I could give 0 stars I would. read more

Horrible customer service and lack of proper communication!!! Drive thru is the worst! I'll take my money somewhere else!!

Not only does it take forever to get your food but when you arrive your food will be cold and any ice cream related items, expect them to be melted. I came here and ordered a M sized coffee beverage to receive a small and when I told her it was wrong she argued that it was correct. The cup even stated it was a small. Don't come here! read more

i order a bacon egg and cheese mcgriddle and i didn't get the bacon egg or cheese. I so blow i was trying to eat fuck you mcdonalds

Slowest McDonalds ever... Waiting 20 minutes now for 2 burgers and chicken nuggets.... read more

This McDonald's is always out of something. Strawberry and Raspberry flavors this time. Their staff is hard to understand. They do not listen and they are rude. Today, for example, we ordered two 20-piece chicken nuggets. They kept trying to give us two 10-piece. Why anyone would buy a 10-piece is beyond me. Huge waste of money. We finally pull up to the payment window and we are asked, "A 10-piece chicken nuggets and 4-piece?" Going to Wendy's from now on. More expensive but taste better and they understand. read more

This McDonnell is the worst service ever. Can't even take a simple order. I ordered. a 20 piece chicken nugget ice mocha coffee and a medium fries. They didn't know how to redeem my coupon for a medium fries. read more

I typically only come to this location and they have never failed me but tonight I'm quite disappointed with the service I got. We had made our order and the lady serving us didn't ask if we wanted anything else she didn't even say the total said second window. We tried to get her attention to complete our order and decided to take what she had. The ladies name was sidel. I believe this lady is a manager she did say hi but she really seemed pissed off for some reason. We had ordered every sauce and she only gave me barbecue and sweet and sour I don't know what part of that she didn't understand you could've said no and asked me for 3 or 4 kinds. I asked her again for every sauce she said what kind and I said buffalo ranch signature Mac sauce. She only gave me buffalo. I'm really disappointed. I would gladly take your job as a manger and do probably a hundred times better job with customer service then what I received tonight. read more

McDonald's - Fast Food Near Me - Chantilly, Virginia

I understand that they might be understaffed but they need to be nicer. They get paid to serve people and I understand we have bad days too. I work in the fast food industry too and I understand but they need to be nice. read more

The staff is useless and don't care about customer service. It starts with the horrible manager. They screw up on the order and put the paper in backwards in the self serve machine so you don't get a receipt and order number. No food and no apology. WHAT KIND OF CARE DO YOU THINK THEY PUT IN YOUR FOOD? read more