Food = 2.5 Service = 4…read more Ambiance = 2 as cleaning is needed. No AC Cool, we dined Al fresco. Great location with a Publix and Harris Teeter within walking distance. The place could use a good cleaning. Inside and Patio dining. Best to order and PAY online. Service was super friendly and helpful. Maybe double or triple meat burgers are the way to go. I had a classic single and felt there was more bread than meat. Rosemary tots. Ok Nashville fries. Ok. Don't think there should be an upcharge for seasoning. Broccoli. Decent but they definitely give less as they didn't fill the cup and it's fried alright. Sweet potatoes waffle fries. Ok. They'd pop if the company offered blue cheese. I like that they offer various sides. I would definitely try another burger but I don't require the classic single again.

Wait a minute! I have passed this place so many times going to the plaza, but never stopped. After…read moreseeing the reviews I thought why not give it a try and it did not disappoint. I ordered the truffle mushroom burger which was very garlicky but still really tasty and the smash fries. The fries were superb. The service was also great as the cashier confirmed I was making a good selection as a first timer. I also ran next door to grab something from the grocery store and my order was up before I returned but they held it in a small warmer so it wasn't cold once I returned. I'm about to ask everyone at the office if they've tried it... because why haven't you.

Wow, so tasty, so quick, so friendly. Stopped in after a massage at Mood House, got a falafel pita…read moreIlios-style with a side of beets. Definitely recommend the beets. The pita is a bit unusual (not in a bad way!), large and breadier rather than fluffy/airy. Next time I'll get the famed chicken souvlaki and get some tzatziki. Lots of high counter seats, a few tables, cute patio.

My friend and I just came back from our first girls trip to Greece and we've been missing Greek…read morefood ever since we came back. So we were very happy to try out Illios this past weekend. Food was super flavorful and portions were huge! Everyone was very friendly and accommodating. Definitely a great addition to the neighborhood.

This place made me LOVE Philly cheesesteaks. I never liked them (even when I was actually in…read morePhilly) until I came here. Now I'm obsessed. Absolutely incredible. The owner was also incredibly sweet and took the time to talk with us about how the team went to Philly and did so much research before opening this place. You can truly taste the care and effort that went into it! The prices are more than worth it in my opinion , and every time we're in Charlotte, this is a must stop for us. Mouthwatering, packed with flavor, and absolutely worth any wait. I honestly wish they'd open one in Raleigh because we'd be there every single week. This place is officially a staple for us, and I cannot rave about these cheesesteaks enough. Thank you for serving the community and honestly don't listen to any review that isn't 5 stars.

Update: Mgmnt has reached out to offer a full refund. I was very impressed at how quickly and…read moregraciously they not only messaged me to apologize, but also that they offered to refund based on the situation. While it was not a great first impression, I will be willing to give this place a second chance based on the follow-up alone! In times where customer courtesy and being a customer-conscientious business seems to have fallen to the wayside of pure profit and capitalism, I have to give full kudos as to how quickly and kindly this situation was handled. Well done and thank you for making me feel seen, heard, and valued!!! Just goes to show, voicing your experiences on these kinds of platforms can result in action :)

Shay was excellent she was patient with my order and listen. I ordered the food quickly and they…read morewent through the line real good now I'm waiting and I think it's gonna be good.

Can't speak necessarily to the service or the ambiance because we had it to go, but it it did…read moresurprise me as to how good it was. I have had today's hot chicken once before, and I really wasn't a big fan of it but I think it's because I got it really cold. This, you can tell there's a lot of flavor and seasoning, which is a huge bonus. The chicken was also extremely juicy, none of it was dry which is a huge bonus! They definitely know how to do their spicy, I always like hot and they delivered! I will be trying the hotter flavors next time, but it's changed my perception of this restaurant and it's different locations! I will say it's good to get one slider, and one simple tender, because I think as a slider and all the toppings, sometimes all the flavor profiles get mixed together so it's good to taste just the chicken but itself.

I've already left a review but in light of the ground beef issues we've been seeing, as well as the…read morenew imports of meat I really want to highlight this restaurant as a standout burger joint that sources from LaFrieda Farms which sources domestically. I say support our farmers and know what's in your food. The food is great, the owner is awesome and the place is always a great dinner.

I'll start with the positives... Really nice girl who took my order. Explained the menu…read more Said fries were included with the burger, and then proceeded to add them on which added $2.50 to the total....okay.... Asked for it protein style (wrapped in lettuce - no bun) and saw when I got home how mildewy and old the lettuce was. Inedible. That + on top of just not having great flavor....is a miss for me. There are many other, better burger spots in the city.

Drive-thru 9PM. Dude taking my order disappeared for awhile, I was wondering if they were being…read morerobbed or maybe he had a heart attack. He finally comes back and asks me my order all over again. Takes my exact change and acts confused as he puts it away. Then I sat at the window thru 3 R&B songs before I finally got my food. You guessed it, order was incorrect. We just moved here. Excited to see Jack not far away. Guess he will be though because we won't return to that disaster.

Service was fast, food was hot and fresh and cashier was super friendly! Everything was perfect.read more

My second time visiting but unfortunately I was so hungry I didn't take any pictures . I appreciate…read moreit's always clean and every one is always attentive and kind . Most importantly the bathroom is clean and doesn't smell like an actual public bathroom . My first time visiting I built my own pasta bowl, this time I ordered the carbonara . Hot and flavorful, no complaints. The highlight was the featured avocado Piada . It was huge and delicious . Definitely fulfilling . The sausage pocket was also good and im not even a fan of sausage . The blackberry hibiscus tea/lemonade was my favorite. I would say Piada is one of the best choices for a fast casual food option .

Decided to try after it kept popping up on TikTok, especially after watching Keith Lee's review, so…read moremy expectations were pretty high. I ordered the Carbonara and the Hot Fried Chicken. The carbonara sauce itself was really good..creamy and flavorful, but I did find the dish to be a little on the salty side. That might have been because I came in around 6 PM and got the last bit of pieces of chicken they had prepared, so it could've been sitting a bit longer. Still, the pasta was cooked well and definitely filling. Service was quick. Not sure if I would try that dish again though.

I love a place that can serve a good smoothie bowl and this place is it. Berries N Bite was in…read morewalking distance of our hotel so that was a plus. Service was fast and friendly. The bowls are a little on the pricey side but nonetheless my bowl tasted great. The place is small but it does what's needed to be done....make on the go food.

This is my favorite place to have a fruit bowl. They have different bases than a sigh and they're…read morevery tasty for variety it is always a high-quality fruit. Surprisingly it's a BP but don't let that deter you. It's delicious.

My favorite place. The blt is amazing. This is my go to spot. Best subs in Charlotte. I enjoyed…read morethis location

The staff was great, but management needs to get ahold of the cleanliness. I saw multiple dirty…read moretowels sitting on the line, the cashier was making sandwiches and using the POS without changing gloves and unfortunately it smelled like a dog had peed inside. Not sure if it was dirty mop water or what. It was hard for me to eat my food because I couldn't stop thinking about the state of the place.

Was excited to try the new dipping box. I now remember y I haven't been to kfc in 10+ years. The…read morecole slaw i paid 2.99 extra for had a weird smokey meat taste to it and was mostly a soupy liquid. Ew. Disappointed bc i love their cole slaw. The fries tasted like they've never changed the oil/fishy. They gave me hot sauce instead of ketchup & comeback sauce instead of honey bbq. Bojangles it is.

While in the drive thru on 11-1-23, the female (purple locs/braids) gave me back my card & then…read moreopened the window to say that my card didn't go thru. I asked if she was sure. Then she said she may have pulled the card out too soon. I literally had just left my credit union prior to stopping here; even if I hadn't, there was plenty available in my account to cover the charge. I gave her my card again. She returned it with the receipt & then handed me the bag of food. Never asked what sauce I'd like; just threw 3 of ranch in the bag & it's on the receipt. I asked if I could have barbecue sauce and she handed me 2. I checked my account on Friday, 11-3-23 & noticed there were 2 charges of $8.64 instead of just one. I want my refund issued immediately! If you can't or won't do it, I'll be contacting my credit union. To make matters worse, I called the restaurant on Friday at 10:05 am right after seeing the duplicate charge. A male answered the phone; as unprofessional as he was, he should only be answering his cell phone. As soon as I mentioned that I was there in the drive thru on Wednesday, he cut me off and said that I'd need to speak to a manager. They weren't there but would be there after 11 am & abruptly hung up on me. My call log shows the call lasted 17 seconds. I immediately called back at 10:06 am & he answered the phone. I told him I didn't appreciate him hanging up on me as I was asking for the manager's name. He said there was more than one manger. I laughed & said even more reason for me to ask for the name of which one I should be speaking to. He said he didn't know. I laughed again & asked for his name. He paused & said Marcus. Who knows if that's true but what I do know is, I need my money returned asap & I will not return to this location or the Albemarle Rd location ever again. No professionalism at all, & I don't need that energy around anything I'm consuming, even if it's a snack while running errands. It's out of my way some, but if I continue to patronize, I'll go to the Indian Trail location. Their employees could stand to train the ones in Charlotte. The only reason I didn't go to the store on Friday to handle this in person is because I have business to tend to, & handling this petty foolishness let alone unprofessionalism wasn't at the top of my to-do list, but I will make a visit if necessary & if this issue isn't rectified immediately!!