Loved my nuggies give me my nuggies my nuggies were lovely fries were fresh ask for with no salt

I asked for medium size fries and I got a small and the service was rude and disrespectful

Food was alright. It was cold and parts of it felt frozen still. Always triple check your order and make sure to ask for a receipt when you pay. I didn't get a receipt because the cashier was talking fast and then as soon as she tapped my card she closed the window on me. They are so quick to rush you out that they never get the orders right. I didn't get a portion of my food. I also don't have a receipt so if I went back it's my word against theirs. Your customers are paying for their full meals. Pay attention and stop rushing people through. read more

I'm not usually a person who frequently visits fast food restaurants for a variety of reasons. There are so many other, better options available in terms of quality food and service. The McDonalds on Volvo Parkway near Greenbrier Park is the exception. The staff is fantastic. They really take customer service very seriously. They are well trained and it shows. Props and kudos to the management of this restaurant, you are doing it right! read more

McDonald's - Outside signage - Fast Food Near Me - Chesapeake, Virginia

The drive-through person was very rude. I asked for ketchup and she told me they didn't have any and I asked her. Could she go to the front and get the ketchup she went to get it and then she came back to the drive-through window and she threw the ketchup at me. She was very rude, and I will not be back there. read more

I usually don't leave reviews but this McDonald's location really needs improvement. Every time I come here, something is wrong with my order. Either the food is cold, items are missing or I'm charged for extras that I never receive. The burgers taste like they've been sitting out too long, and the fries are not fresh. The inside of the restaurant also doesn't look clean or well cared for which makes the experience even more unpleasant. The customer service hasn't been any better the drive thru staff seem irritated when asked simple questions and when I've tried calling to fix an issue no one picks up NEVER DOES and when they do they say they gonna call back because they general manager is never there. Bathrooms smell like straight shit never no toilet paper,hair on sink ,blow dryer and toilet floors. When I went thru drive thru seen them smoking vapes smells like weed etc I think my husband snapped the pic of them so will definitely be calling cooperate when they open up and respond back to my email and voicemail. Floor always getting mopped always wet never any signs never anything almost busted my ass walking in there after getting my food and I'm 15'weeks pregnant. When asked for the manager a prissy bih comes to the front clacking laughing in the back when people complain . like It feels like there's no accountability. Overall this location does not meet the standards I expect and I leave disappointed almost every visit. read more

my sister worked here didn't give her full Check her so now she gotta take legal issue denied her cooperate number . bathroom smell like shit everyday don't get cleaned left dirty toilet paper in the corner came back next day the same tissue was there, lobby be dirty asf , came in there got a frappe while my sister was working bitches was too worried about they nails etc instead of the food 0/10 fr cause I could post the pics but I won't do that cause they already a 1 star they need the bread fr read more

I was extremely impressed with this location! I haven't been in years the new inside looks great!! We had a older man help us order he was very nice and patient. Our food came out pretty fast and all correct we orders a lot and a lot of nuggets! We have three 10ct meals a number 1 and two kids meals. They gave us extra sauce which was great when having little kids that go through it! The lobby and bathrooms were clean staff was nice and friendly! For it being fast food they definitely have things together! read more

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Their idea of a double cheese burger is two cold beef patties and two cold pieces of cheese in a bun

I said I'd never come here again. I was the passenger this go around and had no choice. The service is still not very good & they were slow, but the fries were sooooo hot and delicious. I love their fries, so I decided to update my previous review. If they could just get the rest of their issues together, they would be amazing. Get it together McDonalds!!! read more

McDonald's - Fast Food Near Me - Chesapeake, Virginia

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2 cheeseburgers and four nuggets. That order required me to pull through the drive thru and wait in spot 1 for an additional 5 minutes. Customer service at this location is always horrible. Always. read more

by far the WORSE McDonald's customer service I've ever encountered. Tonight the lady who worked drive through cashier gave so much attitude just for asking about the deals on my McDonald's app--and when I received my meal my fries were DUMPED and when I say that I mean literally because the fries holder was upside down in the bag. Thanks Sidel who worked that night for reassuring that I won't be coming back to this location. read more

McDonald's - Literally DUMPED in the bag... - Fast Food Near Me - Chesapeake, Virginia

I placed my ordered and drove around to the first window. I dat there for a number of minutes before i figured i had to pay at the second window. Once i got there they let me know that my payment did not go through and i told her that no one was at the window and i figured i had to pay here. This created an uproar with the employees and they asked if i had Apple Pay and i said yes and handed her my phone. I asked for the manager and distric managers information and one woman asked what happened and i told her. She acted as if it didnt matter so i asked for the information again. The girl with puffy hair came to the window and handed me my phone and told me not to snatch anything and called me a bitch. I proceeded to ask her who she was taking to. Then a skinny black woman approached and i asked for the girls number and she told me dont get an attitude with her. All i did was ask for managements number because this is the second time and this is unacceptable. Arguments ensued and i was given another receipt This is unacceptable and unbelievable i would like a call back for this situation read more

I'm not going to comment on the food since nearly everyone in the free world at one time has had McDonald's. At the least, you know what to expect from McD's so there's no need to talk about it. I have to comment on this McDonald's because they are fast, at least when it comes to their drive-thru. I've stopped by to grab a quick bite (while running late, mind you) and they're always ready to go. One of my visits lasted about 3 minutes - that's driving up to place the order, pay at the first window and grab the food at the second window. I decided to time it one day because they stood out in that respect. So if you're in a hurry, hungry and are nearby, this McDonald's may be the spot to hit up. JV read more

Did the drive-through at this McD's for a late night snack. The person who took my order was easily comprehended, my order was accurate (no pickles!) and they had put FIVE napkins in the bag without being asked. The parking lot was a little dark, but I kept the doors locked. read more

McDonald's - McDonald's on Volvo Parkway in Chesapeake - Fast Food Near Me - Chesapeake, Virginia

Absolutely disgusting. They want more pay but they can't even cook a patty properly. The cashier couldn't listen long enough to make the meal large and then the fantastic McDonald's "cook" decides to make a raw burger and serve it. Fries were soggy. It's disgusting how little effort these employees have. It's a shame how little pride a person c an have in their work ethic. McDonald's has zero accountability for the employees they hire.No wonder this place has 2 stars. Wish I saw this before ordering. read more

McDonald's - Shitty burgers. - Fast Food Near Me - Chesapeake, Virginia

Very weird people taking orders inside I was trying to order and told the lady what I wanted She said uh no you cant have that then said im just kidding, ok then before I could finish speaking she asked if she could borrow my shoe I have thirty minutes for lunch and it's supposed to be fast food I left I don't have time for that crap I called and talked to a supervisor and they said ok like it was no big thing this mcDonalds must have too much money and they don't mind when hungry customers leave so I won't be back!! read more

my food is always cold at this location asked for extra cheese and was charged for it but never receive my correct order. dirty on the inside and my burger Pattie's are always dried out and old tasting. When you call the store they never pick up but this is one of the worst McDonald's I've been and I hope corporate closes this nasty location read more

It's nothing new. McDonald's will be what it has always been for years. At this location, the girl with the braids had no good customer service at all. While at the drive thru, no greeting was done. It was a stale "order when you're ready", and of course the total wasn't mentioned. Not surprised but just need to keep everyone updated read more

this is really bad, like REALLY REALLY bad, did you know that they grind this chicken nuggets up WITH the bone? DESCOSTANG

It's a McDonald's. The same menu the same values the same good and bad. This store is a bit older and has a very cramped lobby area. You walk in and feel like you're immediately on top of the registers. Servers are friendly or not and the food is hot and fresh or sometimes not. Like I said, a typical McDonald's read more

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Yes. This is a 5-star review for a McDonald's. Don't get it twisted. We all know that eating McDonald's isn't the best for you but there's a special place in your heart for it. Whether it's the nuggets, the fries, or the apple pie, McDonald's has its epic moments. Saturday was just that. I was out in the heat doing a backyard project. I had to make a trip to Lowe's to pick up a few items. I needed a quick bite. McDonald's was on the way. Way to step up your interior designing game, McDonald's. You're so pretty inside. A Big Mac, large order of fries, and a couple strips later, I was happier than a pig rolling in mud. Perhaps I was really hungry or perhaps everything was 100% on point. My fries were perfectly crispy, the chicken strips were juicy and tender (yay for the sweet and sour sauce, too), and my Big Mac was as classic as the 1980s. This really and truly was my best ever experience at a McDonald's. read more

I got this for my lunch today along with unsalted fries. Service was great and order was correct (as in items) but I have never seen this before. Just hoping they didn't serve these to anyone else and this one was just a mistake. read more

McDonald's - Burger - Fast Food Near Me - Chesapeake, Virginia

Me likey mick doonald mama gat me chikin sundwhidh to doop in sbeet and sowr sows it wuz good

They all had major attitude. I get that working at McDonald's sucks and all but you don't have to be rude about it. The ladies at the front, once they noticed me, looked at me like I was an annoyance just because I wanted a specific sauce and they gave me the wrong one in the drive through. I asked her if she wanted me to leave the wrong ones and she just rudely answered "no". Well damn, sorry you guys messed up my order read more

Don't go here. They don't cook the food long enough. My burger was red and bloody. Please teach your employees how to cook the food. Y'all should be closed down undercooking food. read more

Horrible service. No one answered the drive through window to take an order. Walked in to order 2 french fries and waited 20 minutes in complete chaos with no more than 2 customers in the establishment. Workers kept going outside to smoke and many kept disappearing in the back. Several other employees knew I was waiting on 2 fries but everyone just stared at me with the "not my job attitude". While I understand some workers may not have been pulling their weight, those who did see me and confirm my order should have just bagged the 2 fries for me. But everyone just kept staring and not resolving the issue. I never observed this level of incompetence in a working crew. I kindly asked for a refund and left. I'm glad the soda machine started sparying everywhere before I left. read more

Normally I wouldn't comment on a McDonald's page but I'm really irritated at this point. I'm thinking that it's late and see one person is in the drive thru...So I decide to get something. Make my order. Pull up to WAIT. Waited 5 mins to pay. Made my order at 9:44p..WAITED. No one is telling us anything. A guy comes to window and asks us to pull up to the "Thank You" sign and someone will be out shortly with our food. Shortly turned into us WAITING until 9:56p *By then of course 6 freaking cars have been serviced*...for someone to come to the car with a bag of cold food...no excuse for the wait nor apology. Just hands the food and walks away. Aaannnnddd Got both of the orders wrong... I assume A double quarter pounder with cheese and sw. Tea [meal] and 2 cheeseburgers no pickle was genuinely complicated. Guess it would've been nice to have my fries right side up instead of all over the bag also but again....may have been too much to ask for. Tried calling Customer Service to ask them what they thought...but what do you know? Their mailbox is full. read more

I came here for breakfast Friday morning and to get coffee, I ordered a large caramel iced machiato and got a caramel medium iced latte, tasted with no flavor... read more

I rarely eat fast food anymore but had no choice today. They were out of sprite and my mc chicken tasted funky- old brown lettuce thrown on it, it wasn't even wrapped all the way and the only small squirt of slipped on mayo was spilling out of the side . The bun was dry! Worst experience, wont go back. Food went in the trash. read more

It took over 15 minutes to get through the drive thru. All I ordered was an Oreo McFlurry. When I got to the pay window, the employee said he was paying for it. I was surprised and didn't ask why. Another employee overheard him and started arguing with him about. He repeated himself "I said I am paying for it!" I just pulled forward due to not wanting to be part of, or the cause of, an argument. The employee at the pick up window had to guess what my order was but he guessed right so no complaints there. He handed me my McFlurry and I drove off. Well, two bites into it I realized it was JUST A CUP OF VANILLA ICE CREAM with some Oreo dust sprinkled on top. So after I got past the very surface, the rest was just vanilla soft serve. It must have been whatever little crumbs they had left. It was like a fine chocolate cookie dust with no crumbles or the best part, the Oreo stuffing! What a waste of time and a total disappointment. This was the second time I've been to this location and the second time I had a WTF experience. read more

We usually come for breakfast and got nothing but great service my son loves the interactive table and i feel so pampered by hardly ever having to get up to get stuff all i hear is "I'll get it mom" "don't get up Mom" read more

McDonald's - Fast Food Near Me - Chesapeake, Virginia

I was "with" my mom in the drive thru and they didn't give her enough bbq sauce for her nuggets. She asked if she could please have some more and the lady said "no, we don't have anymore." In the bag my mom noticed she had an extra box of nuggets and they told her that it was the apple pie and that they ran out of boxes. My brother worked at mcdonalds as his first job and those little boxes allow them to stay in the warmer... so of course the pie was cold. My mom parked and went in to get straws because they did not give her any, and upon which she saw they did indeed have bbq sauce a plenty. The bathroom was also decorated so lovely a la poo poo. read more

Short update to this review. I was running late for work this evening and ran through here on the way in. Typically this McDonald's does really well during the morning shift and is dismal on the evening one. I'm happy to say "They got the order right on the first try." this evening which is a rarity here. Thumbs up. read more

McDonald's - Big Mac & Fries - Fast Food Near Me - Chesapeake, Virginia

Just remembered why I don't go to McDonald's much. Stopped to this McDonald's Monday night. I ordered 2 6 piece McNugget happy meals and a 10 piece nugget meal. Requested that all 3 sets of nuggets be freshly cooked. Once I got my order at the drive thru I proceeded to check it. The nuggets were cold and hard as if they were cooked hours ago. I pulled around and took them back in the store. The manger said no problem I will remake them. Once they cooked the nuggets one of the cooks proceeded to pick the nuggets up with her bare hands. No glove. So I said I hope those are not for me. The manager turned around and said to the worker. "What are you doing " put on gloves. I know if the worker was so comfortable not using gloves they don't use them. It's to much sickness and diseases going around for this. Food is really to expensive to play with people food. This McDonald's has no structure. It's just sad. read more

On god. I came to thins McDonald's after the one on military fucking ruined my night. And this one let me down as well. Now my day is ruined once more. read more

Great place for breakfast , lunch, dinner. The morning staff is awesome and gets everybody out fast . I love the new upgrades at this location. They have automated order stations where you can take your order and money right at the screen and pay there . The decor is great and very up to date . read more

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OK, so this is my neighborhood McDonald's and I'm done hoping they will get it right. I have been disappointed, terribly disappointed, too many times in the past couple of years to not take my time to give this review. I went there on Thursday after work and it was my LAST time. I can't say enough bad things about how poorly prepared the burgers are at this location. I'm sure the "cooks" do not care what kind of product they are putting out because it's consistently bad...I only go there about once every month or two-because I'm almost always disappointed BUT I keep hoping things will change. So, Last year in the summer I had my first bacon smokehouse burger is South Hill, Virginia and it was REALLY good. A few weeks later when I was home in Chesapeake, I wanted to have another one so I went to my local Greenbrier McDonald's. The sandwich was TERRIBLE. It was nothing like the one I had at the South Hill McDonalds. It was obviously thrown together and it was flat, dry, had two small pieces of bacon with a few 1/2 strips of the fried onions with very little condiment. It was unbelievable how different it was from the first one. I should have stopped at that first bad one but I like to believe that a company like McDs, in a decent part of the City/State does it right, eventually. But, nope - not the Greenbrier McDonalds. I've given them about 3 more chances on the Bacon Smokehouse and I'm done with those. This past Thursday, Jan. 3 - I decided to go there to pick up dinner dinner for my husband and I. We hadn't had a new Mushroom and Swiss burger yet so I got him a double and me a regular. I go to the drive thru at about 5:55, paid for my food at 6:02 and was then asked to pull up in spot number 1. At 6:17-yes, 6:17!, they brought my food out! I live 5 minutes from the store so within 10 minutes we sat down to eat. Neither of our "Mushroom and Swiss" Burgers had even a single mushroom on it. They were both dried up meat with stuff slapped on them. They were terrible, the sodas were watered down because I waited 15 minutes in my car for the food, the fries were mostly little pieces of fries and I wasted $17+ on that crap. As few times as I go there (and I would go more often if it was good), I can't believe others aren't having the same bad experience. How does this place stay open? Shame on the owners, the managers and the cooks. I'm done. read more

McDonald's - Not One Single Mushroom on this dry "mushroom and Swiss" burger! - Fast Food Near Me - Chesapeake, Virginia

One word, HORRIBLE!!!!!! The service was horrible and the food was horrible!!! We waited over 20 minutes for an order that was still wrong, cold and burnt! If I could give it a negative 50 stars, I would! read more

The two stars explains a lot. They forgot my frappe and had an attitude when they had to correct our order again.