Stopped by McDonalds in Colton and grabbed a quick meal to split with my kiddo. We ordered the 2 cheeseburger meal with extra pickles, medium fries, and medium hi-c. The Hi-C was great! Sadly, the fires were cold and not fresh. The burgers had no extra pickles and somehow they missed my onions. The entire meal was underwhelming. I know it's bad when I son doesn't finish the fries. The service was MEH! When I gave my mobile order they said pull up. When they handed me my receipt and I said thank you - no you're welcome! Same when they gave me my food. No smiles, no your welcome - NOTHING! The ambiance I will give some extra points for, I've never been to a McDonalds that plays music outside and this one did. It was a nice touch. read more

McDonald's - Why do you put fries laying down in the bag - Fast Food Near Me - Colton, California

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I would give this place a negative zero. The most rudeness from the workers. This is not the first time we have experienced this type of behavior. Our food was cold which we ordered breakfast. The management is no help what so ever. When you walk in you can feel the negativity. Worst McDonald's ever. If the employees don't like it, then find somewhere else. read more

worse customer service ever. my partner went through the drive-thru at approximately 10:30 PM. Racist comment was made that he needed to speak English not Spanish because we are in America. Employee instead of helping him get his mobile app order. He just made it harder for him to get his food. Made him pull over to the side and told him that they were barely gonna put the order in and they'll see if they take it outside to him. Erika, the manager needs to find better employees to put in front of the line. This is not acceptable. If the employees don't like their job, they need to find somewhere else to go. And when I called to pick up the order because my partner had to go, they told me that they were busy when in reality all the cars from the drive-thru were actually rolling and she hung up on me. I had to literally sit there for 10 extra minutes. when he had waited 15 min. read more

You know what to expect when you go to Mcdonald's, whatever. My real beef is with whoever gave the sauces, because 1) I'm not tryna get mcdrugged 2) I don't want someone's grimy nails in my dipping sauce. Trim your nails. Thanks read more

McDonald's - Fast Food Near Me - Colton, California

Upsetting i thought it will be complete my order. I ordered mobile apps, and can't believe theres no hash browns in my meal omg . Hope before they give the order they will check also omg... read more

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I wish zero was an option. Absolutely worst McDonalds ever! Waited in line and 5 other cars who showed up after me got served before me. When I brought it to their attention and asked why I was skipped when I had been waiting for over 10 min in the drive thru they couldn't give me an answer. They were rude about the situation. Asked to speak to a manager and told him what happened and he brushed me off which made me more upset. Worst experience read more

Pretty clean McDonalds recently remodeled. Friendly staff and ultra clean restrooms! Same menu same taste as everywhere else. I stopped by to use restrooms and had a meal too...not sure why reviews are so bad...maybe new. Sanger who took my order will change things around... read more

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Cristina, the manager needs to change shift not a morning person had attitude when I was trying to just get a coffee in the morning horrible service what's the point of the window then what's the point having the window talking about she can't be walking back in fourth first off all your just standing there not doing nothing when the parking lot are full off trash everywhere on the floor bathroom filthy like they never been clean before. What ever happened to real customers service remember people the customers always come first. And to top it off the coffee was cold. read more

I ordered a medium coffee at the drive thru like a 3am, I got charged $4.57 When it regularly is $3.01 after tax and I asked for 5 creams 5 sugars , he just dumped a small coffee cup that it was already served in to the medium cup and just putting a lil more coffee from the machine and mixed with a spoon not sugar or cream added ,because I saw it, how disappointing read more

I haven't been to a McDonald's in years, so maybe I'm behind the times. There were automated kiosks to other and pay (signage indicated cash was accepted at the register). Drive through was very busy with very few of people inside. Had to call out loudly to get someone to come to the front counter. Food was hot. Coke was carbonated. Surfaces were clean. I was surprised a small French fry was nearly $4 and a med. Coke was $2.50. Why only 3 stars? I arrived from the 215 and wanted the restroom straight away. I found the door locked, but no keypad or signage to indicate it was kept locked. I waited uncomfortable for a while until another patron called out to the kick that they wanted the bathroom. I heard a buzzing ass sound, and saw the other person walkin with no difficulty. I went to the front to ask for access and they said sure and tracked for their control switch. I pointed out that another person had just entered and was surprised when the worker explained it had multiple fixtures, but it just wasn't open to the public. I guess they can lock their bathroom and only admit paying customers, but I think they should have some signage to explain all that. read more

Ordered my food paid then they told me they were out of half of my order at the window after I paid.

They're always the worst when it comes to costumer service I was trying to ask about a promotion and they cut me I went to the second window and he literally closed the window as I was talking still I hate this McDonalds I haven't been here in months but it's unfortunately the closest to me and I wanted ice cream read more

I ordered a deluxe breakfast platter for 9 dollars and some change. I added an extra hash brown, it was 4.19 with tax! That's crazy that a low food cost item is almost half the cost of a deluxe breakfast platter. I forgot to take a picture of my receipt but here's what they cost online! read more

McDonald's - Ridiculously over priced hash brown. Wow. - Fast Food Near Me - Colton, California

come here if you want only 75% of your order loool. genuinely how is it that the last three times i've came here there's always SOMETHING missing. spread across days too read more

This McDonald's can never do nothing right I order two McDoubles with no pickles no onions they give me a plain burger I got back up there and tell them about the mistake they said they would fix it give me back the new burgers it's Noo cheese I dot of ketchup I gave them back the food and asked for a refund read more

McDonald's - Fast Food Near Me - Colton, California

Waited in line for 30 mins and got cold fries. I have never had to wait that long in any fast food line before. No apologies either from staff. read more

Worse service ever! Out of orange juice at 5A! And the guy was so rude. Paid almost $11 for 2 small cold burned hard old breakfast sandwiches with no meat! Just got off from working at the hospital and I'm too tired to go back. So disappointed in every part of the experience from poo customer service, to poor food quality. It is already unfair that they charge full price even if you don't want meat, the least he could have done was been nice. Regarding pictures: Uncooked eggs, cold hard biscuits, I ate what I could because I was starving. Paid just about $11 for this without a drink because they "ran out of orange juice" At 5A! read more

McDonald's - Uncooked eggs, cold hard biscuits. Paid just about $11 for this without a drink because they "ran out of orange juice" At 5A! - Fast Food Near Me - Colton, California

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Drive through not 24/7 !!! Honestly disappointing because getting out of work I see the sign. Finally decided to go and it's closed from 3am to around 4:30 read more

I'm telling you I never leave a review but these people that hired at McDonalds can't even say they are rude they just shoved our food without saying one thing , and then threw together our dessert three crumbs on top and tried to call it a McFlurry. just do better take a class on customer service and integrity read more

Using door dash they never get your orders right. You're gonna tell me after sealing the bag there was 3 Big Macs in it and when I opened it was only 2. Come on are you guys blind or can't count your orders right. You guys always screw up orders here. Not very good workers here. I give zero stars but I have to input at least one or it won't submit read more

I swear this place is are full of idiots, they never get the order right . They are always missing something .

on June 25, 2023 I visited McDonald's to get some dinner for the family. I am a disabled veteran so it causes me a lot of pain to have to walk into places so I will typically use the drive-thru. I received my order and when I got home I realized my two cheeseburgers were forgotten as part of my combo which was my dinner. I called the store and they said "no problem, go ahead and come on back or we can credit your card that you used." I said I'll come back because this is my dinner for tonight. I go back and I park in the handicap parking spot by their front door so I didn't take up any of their reserved parking spots for drive thru or curbside. I called and let them know I was waiting out in the parking spot and they said they would bring my order out to me. A few minutes later they brought me my two cheeseburgers and large fries. I checked the cheeseburgers and I asked for extra extra ketchup, extra mustard, extra onions on it. and instead they purposely put no onions on it, no mustard on it, tons of ketchup. I have to now get out of my car in pain after coming off of a very painful weekend and hobble my butt into the store and explain to Samantha, this is not what I ordered. The bag is snatched from me and she rudely said we'll bring it out to you at your car when it's done!" Meaning wanting to kick me out of the lobby. I said "no thank you. I don't want to have to get out of my car if it's not made correctly and come back in here. I'll just wait right here at the counter." The lobby was empty except for two people who were about to leave so I was the only customer inside of the store. I noticed Samantha the rude employee is making everybody's orders in the Drive-Thru instead of my cheeseburgers and in the meantime my fresh fries are getting cold and I just want to put my fries on my cheeseburger and eat them and, take my medicine and go back to bed since I still was not feeling well and this would have been the most amount to solid food I had in my system in the past 3 days. Instead I was forced to wait at least an additional 7 plus more minutes and she had the audacity to tell me that she has a line of customers she has to help. I said "excuse me, I was here before all of them. I ordered my food over 30 minutes ago, YOU ALL messed up my order to the point that I had to come back and get my food that you forgot and now you're purposely ruining my food that I need to take for my medicine because you don't want to have any standards in the job YOU CHOSE. If I place a $50 order, how hard is it to take an extra 30 seconds and double check everything is in the bags? That store literally has no standards. I've actually haven't been there in over 2 years and I figured I would try it out and sure enough they still hire the same terrible people that have no standards for their job. There's no good management at that location that implements McDonald's standards and they allow their employees to treat their paying customers very rudely. So yes I contacted corporate on Samantha, yes I'm leaving negative reviews on samantha, and yes my bank is giving me my money back because of Samantha's disgusting attitude and disrespect of people's food. The food looked tampered with, it was completely inedible!! Once again ON PURPOSE it was covered in ketchup to the point that you can't even hold it or else it'll be sliding off the bun and spilling ketchup everywhere, the patties look old they were breaking apart they probably grabbed them from the trash can for all I know. I do know they made it a point to make them out of the cameras views because I could clearly see the TV screen that show the cameras aimed at the back of the kitchen from where I was standing and they made it a point to make my food out of the cameras views. It's absolutely disgusting I have no idea what they did with my food but nobody in their right mind would feel comfortable eating it. I'VE ALSO FILED A COMPLAINT WITH THE HEALTH DEPARTMENT OVER THIS BECAUSE I TRULY FEEL LIKE MY FOOD WAS TAMPERED WITH. Please look at the pictures and be careful ordering at that location. Personally I'd avoid this location but good luck to those of you who do. be prepared to test your immune system. read more

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Food was cold by the time we got it. Food had burnt marks The nuggets were dry and hard THEY FORGOT MY SAUCE!!!!! ...right after over hearing the guys say "I put the sauce in the bag" read more

The employees at this Mc Donald's are the most polite Mc Donald's workers I've ever come across. I've also never had my order come out wrong. Absolutely satisfied! read more

I can't trust this place to get orders right. Order breakfast to be delivered just for half the stuff to be missing and of course by the time it gets here, 3 minutes past when they serve breakfast so I can't even go back and get it myself. There were 4 items in the order...not that hard to check if everything is in the bag. $45 for what? read more

If you have the time I would go elsewhere. Young and rude staff. Rushing to make orders and not paying attention to them. I ordered a MEDIUM ICED CARAMEL MACCHIATO with 2x caramel syrup & 2x caramel drizzle. The chick in the drive thru rushed to the back and gave me REGULAR ICED COFFE. Forgot the caramel syrup & drizzle and before i could even get the words out to tell her that she ran back to make it over but still gave me another iced coffee with 1x caramel drizzle. Long story short they completely F****d up my order. I went inside to get a refund the older lady was helpful but needs to work on her attitude and so does the acting manager. read more

I came here to echo the other reviews that point out how surprisingly bad the quality of this McDonald's was. I would only recommend coming here for their drinks as the food is devoid of the consistency that you'd expect from McDonald's. read more

Holy moly! This place has 1 star for a reason. DO NOT COME HERE. DO NOT COME HERE. I just waited 40 minutes in a drive thru at 2:30 am. Imagine being stuck both ways and not being able to escape this horrific life. They must have sloths from Zootopia working here because this was the longest I've ever waited for food at a fast food restaurant lmao Fast for sloths. Or snails. Wow. I'm shook. read more

McDonald's - Fast Food Near Me - Colton, California

So yesterday about 9:30pm on a monday evening on 10/2/23 I go to Mcdonalds on Mt Vernon in Colton Ca i go through the drive through and order two large sweet teas and one large Dr Pepper. Pretty simple right? I taste to sweet tea It tasted sour and spoiled and wasn't sweer at all. I return through the drive through and informed them that the sweet tea is spoiled sour and not sweet at all and asked that they give me sweet tea that is not spoiled and actually sweet An employee said that was what they had left i asked them could they clean the container and make another batch They advised me it would take 12 minutes I told them i could wait for a fresh batch they asked me to pull around to their waiting station they would bring it to me. Less than 5 minutes they brought me what i thought were two new sweet teas. Of course i drank it to make sure it was sweet. This tea was sweeter but it was still sour i realized that this was the same sour tea i gave them they just put some sugar packets in them because i could still taste the undesolved sugar granules Of course i went back through the drive through to complain to the manager and get my money back The manager wouldnt give me her name and lied about giving me the old tea back. I let her know that if she thought that was good tea and proper customer service she is a rotton manager and her and her staff were lazy aa hell. I got a refund and left. Their CUSTOMER SERVICE IS HORRIBLE read more

Pathetic. Does 24 hours mean 24 hours or 23? Garbage employees and excuses. Totally pathetic to advertise you are open and drag people off the freeway just to waste their time. read more

I went by here at 5:30 am the other morning and the drive thru was packed. I thought it was going to take forever but I was just going to be patient. My patience was rewarded as it took no longer than 3 or 4 minutes to get through the 5 or 6 cars in front of me. My food was hot and my order was ready and accurate when I got to the window. I'm willing to complain when service is crappy but I have to compliment when it excels. Good job morning crew at this McDonald's. Thanks for taking pride in your work. read more

I ordered a chicken McGriddle, a sausage McGriddle, 2 picante sauce, a large Coke with no ice, and a large sprite with light ice. I pay, no issues, i get my drinks, the Coke is missing a considerable amount of soda, i ask that they top it off, and I'm told they can't because that's how the machine makes it. I was a manager at McDonald's for over 5 years, i know that you are in fact able to hit the hand operation button, put the cup in there, add more Coke, and switch it back over to automated control. Strike one, then I'm asked to park for my food. I'm a little annoyed now, which wouldn't have been an issue if my Coke has been fixed. I park, followed by two other cars before i get my food with no sauce i go inside to get my sauce and only then am i informed by the same person that brought me my food, that they're out of sauce. I ordered the sauce when i ordered my food. If i had been told they were out of sauce before i paid i would've gotten a sausage McGriddle instead. Strike two, yall had 3 opportunities to tell me yall didn't have sauce before i got out of my car and came inside to ask about it. Then i open my McGriddle and it's freaking broken in half! Strike three and here i am. I know the job isn't the easiest, which is why I'm on here instead of making the employees day worse, but seriously, have some pride in what you're doing. Do better. At this point I'd rather pay twice as much at Wendy's next time than give you my business again. read more

McDonald's - Large Coke no ice - Fast Food Near Me - Colton, California

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The orange fries are all the rock hard fries, hurt my teeth so bad.. customer service here is horrible. .. just don't waste your money or time here at all .. if I could leave a rating lower than one .. I WOULD .. worst McDonald's and service I have ever had. read more

McDonald's - Fries - Fast Food Near Me - Colton, California

Worst McDonald's. Makes you wait in the drive thru forever. They are sloths here Gave me the wrong order. Never coming here again. read more

OMG! They are so slow first they got my order wrong and then they said to park install number two and they will bring it out to me I've waited 12 minutes already and still no order probably not coming back to this location , then to top it off my medium french fry I only had half what a rip off read more

McDonald's - Half of a medium french fry, can I please have the other half I did pay for it. Photo Credit By #BigDaddyLaBray - Fast Food Near Me - Colton, California

I want to thank them for the service they were very kind were passing through the lady with the pink and yellow vest on the Spanish young lady she was so kind actually thank you guys were passing through from Vegas to San Diego. Thanks McDonald's. read more

So I frequent this McDonald's as it's right around the corner from my house, and let me tell you they're usually mediocre. Impolite employees paired with bad food and the inability to park people appropriately. I've been parked as the only person in line for a fry order and I've sat in line for 20 minutes with a line full of cars where they chose to park no one which are both frustrating. That being said, I feel like they have an entirely new group of employees this evening. Staff was polite, efficient, and kept the line moving parking people when necessary. Nothing was forgotten and they even let me know that they put my sauce in the bag and provided napkins which is almost never done. The team working 3/23 around 7pm need to always be working or training others as everything was great for a change. Kudos to the two men working the windows and whoever was preparing the food tonight. 4 stars solely due to this location usually sucking, however I feel good teams don't get the recognition they deserve which is why I'm here. Hard to get decent fast food service nowadays. read more

Hate this McDonald's. I try to avoid it as much as I can but it's on the way home when I get off work and sometimes I don't want to cook. They always take forever doesn't matter if you're the only car or if there are other cars. read more

SMH A whole 8 sips missing from my smoothie, McDonald's need to calibrate their smoothie machine or stop serving it at all. read more

McDonald's - Fast Food Near Me - Colton, California

This place is so sloppy and dirty. They do not care about your order and horrible presentation of food. I ordered sweet tea and received iced tea, fries were everywhere in the bag! I'm upset and disappointed. Service is horrible and everyone there is lazy. read more