Because I can't give this place no stars the management and the staff are idiots. they over charge my card and then told me it was my fault is not their fault they overcharge my card do not under any circumstances come to this McDonald's you will be sorry run do not walk away from this place there are many other ones around here stay away from this one read more

This is the fourth time they've gotten my order wrong. I've gotten coke instead of dr.pepper, sprite instead of water, burgers instead of nuggets, etc. They're also usually really short with me and can't be bothered to simply say "thanks, have a good day". read more

This is the worst McDonalds I have ever been too. There has not been a time we're they have gotten my order right. All way's something wrong with it or left out of the bag. Its ridiculous, they just don't seem to care at this store. Either that or there just stupid. Also change the dam grease for the fries, if your gonna charge me $3.00 they better not be soggy and disgusting. read more

Then drive through was very busy but everything went smoothly. I ordered the number 1. Once I got home the order was very fresh and hot. The bun for the burger was a little hard on top which was disappointing. Everything else was fresh though. They got my drink wrong. I ordered a Coke and they gave me Dr. Pepper which sucked. This place is very close to where I live so I go very often and they usually don't mess up. Maybe it was because they were so busy. read more

Ordered my food and then sat in the drive thru for 13 minutes. Fortunately, all of the cars behind me decided to reverse out of the drive thru and I was able to back up and go somewhere else. read more

This McDonald's always seems to mess up our order we had to yell at the register just so they can hear us and they never have enough employees. read more

Horrible Service!!! Simply ordered a Number 1 with out lettuce and my burger was cold with lettuce and cold fries YUCK!!!! I tried to call these pricks and their phone just kept ringing!!!! read more

McDonald's - Fast Food Near Me - Dallas, Texas

This has to be the absolute worst McDonald's I have ever been to. The employees are rude, it takes 45 minutes just to get two hamburgers and that's through the drive thru. The employees seem to be more concerned with their cell phones then getting customers through the line. They expect $15 an hour but they can't produce $15 an hour worth of work. I would never recommend this McDonald's to anyone. The owner needs to either hire better employees or shut down. read more

Absolutely awful service at this McDonald's. I was blatantly ignored by the employees AND the manager when I came through. Horrendous customer service and wouldn't recommend this McDonald's to anyone anytime. Don't go here. read more

This location is really close to where i live and we go here all the time. Poor food quality at night. You would think that the food would be fresher at night because of the slower business. I ordered a filet of fish a few times from here and I recieved a stale fish sandwich. and \ the fish look and felt so stale like it was thrown away earlier in the day and dug out the trash and put on a bun. My friend had gotten a double cheese burger and when she bit into and look at it as a piece of mop string in her burger. THAT IS DISGUSTING. We took it back got a fresh burger and fo a gift i guess they gave us free stale pies. lol "Gotta Love It" read more

I think Mc this location is quite different from another location that i had before. The quality is not good enough. I order big Mc but it is not something that i had before. By the way this restaurant serve me when i have not thing to eat. read more

I CANT BELIEVE HOW SLOW THEY WERE! When we pulled up to the line, it took them 10 mins to take our order. The lady at the window was on her phone when we were trying to pay. They didn't even give any us forks and napkins. You could tell by their face that they didn't give a single fuck. The food didn't taste fresh at all as well. read more

THE WORST McDonald's I have ever been to. Service is ALWAYS slow. Drive through always takes forever. Sometimes they don't even answer you at the drive up and you wait for 10mins before just leaving. read more

This McD's is in the neighborhood, which is the only reason we'll go there in a pinch. The store never seems to have enough employees! I realize that drive-thrus are 75% of fast food restaurants' business, however, at this store it is at the expense of dine-in customers! This morning we went and there was one order taker for a line to the door. She asked the mgr for help, and never got it. There were at least 4 employees filling orders for drive-thru customers! We waited 20" to place & receive our order! The breakfasts we ordered were great; but for this McD's they need to take the "fast" out of "fast food!!!" read more

Worst McDonalds I ever been too I live close by and I rather go to another one I been there day and night specially night even worst. Every time I go service it's bad and takes so long just to get a simple burger and there speakers always broke or run out of food. I'm so pissed right now I don't care if I don't make sense. Jaja hate this place! read more

Horrible black flecks in our drinks. Took them back to the counter. No apologies. Hardly a glance from the manager. Definitely won't be going back. read more

This place is comical. We rarely go to mcdonalds, but we've been here prob 5 times in the past 2 years for the kids since it's close and its become a running joke. Every Single Time we've come here our order is wrong. *smh* read more

We waited outside at the drive-thru for 15+ minutes, while cars all around us continously left. We continued on until we decided any place taking this long didn't deserve our business. (There were only 2 cars ahead of us at this point) Needless to say, we will not be returning any time soon. read more

This could be the slowest fast food restaurant ever. Then I get to the window and they don't know what I ordered. I also received the wrong drink. Good thing they had some kind of training going on inside the restaurant. 2nd bad experience at this location. You won't get me again. read more

Officially writing a complaint once I get this ladies name. I get it if your just grumpy for day but this lady without a doubt is just snappy and rude in the drive through. I don't care if it's the drive though you still have a job to give somewhat decent customer service with a friendly attitude. I'm pretty sure I have had to interact with this lady at least 5 different times and every time she just makes me cringe. read more

How is it May 31 and the ice cream machine is broken? How does the owner of this location let that happen? How does the manager of this location let that happen? Poor management, poor ownership. read more

Early in the morning, one might not be in a welcoming mood. But, when in the service industry most important part is the greeting! Service was mediocre! read more

Definitely the worse McDonald's location. Lazy employees, long wait times, I've waited 25min for a dr.p.. their was 3 cars in front of me. I come here all the time when I get off at work which is a restaurant and never had service or gave service like this. One day I was told that the systems were down so I pulled around to talk to a manager and the response I got is "I'm just frustrated and don't feel like taking orders " ? My response was if it was ok to just order since this was not the first time I was told to leave cause "the system is down " and her response was yea just go ahead really rude so I just left and haven't returned since I waited 25 min for a soft drink. I understand what goes on and all but this place is horrible and management needs to step it up ! Like Taco Bell they got liqueurs now. read more

Since when can you just lock the doors to your establishment before the clearly stated time on the door that you close? Tried to enter the dining area as to avoid the long drive thru line and it was locked 10 minutes before 10 PM, when the sign clearly said they closed at 10 PM! I just do not understand. Very rude, very ignorant staff for the most part- especially management. I see people itching their weave and then bagging up food NO GLOVES. So disgusting. I know it's McDonald's and you get what you pay for, but really? Some level of cleanliness should be maintained. read more

Horrible** Horrible McDonald's will never go back, nor recommend this McDonald's to no one, Extremely rude, ghetto workers, was in drive thru 45 mins, really??: I HAD A VERY SMALL ORDER....( unbelievable when I finally get to the window my order was cold, and missing items, so I go in and the lady at the counter,was rude, uncaring didn't apologize looked bothered, really?? if you don't want to work then go home and collect unemployment...! DO NOT GO TO THIS MCDONALDS, RUDE, WORKERS, UNORGANIZED, EXTREMELY LONG WAIT TO GET 1 THING ... :( SMH. GHETTO AREA, GHETTO WORKERS MAKE SURE YOU LOCK YOUR DOORS On YOUR VEHICLE, BAD AREA, read more

They consistently claim their shake and ice cream machine is down. I've been trying for six months now.

WORST McDonalds ever. At least the majority of the night crew. On one occasion they said "they aren't cooking fried chicken right now. But they could do grilled." Don't come passed 10pm or else half the menu is gone including all ice cream and cookies loll. One guy I've met there was enjoyable, and we went at like 1am. read more

The few times I've been here it's like pulling teeth to get an order in. Costantly have to repeat myself and change my order because they are out of something. I showed up one night and tried to order a burger and they said they were only serving breakfast, so ok I try to order something from the breakfast menu. The girl replies with "We don't have any eggs." Literally unable to serve me anything. Poor time management. I also don't think I've ever actually seen anybody smile at this location. The employees always look like they hate having to come to work. read more

I went to this location last night , the staff was very professional and nice ! Defenitely a step up from my previous experiences at McDonalds ...rating three stars because I was in the drive thru line for 15-20 minutes . the lady did apologize for the wait though ! I will be returning to see if times get better . read more

this is a great place to eat take your family for a good meal have birthday party they clean and the staff was super polite the lobby look and smells better they had a girl in lobby who makes you smile when you come in and make you come back for more ...she made sure we got refills and asked if we wanted to order more food ...this place has gotten better...her eyes stood out pure BLUE.GO MCDONALDS read more

I don't know why they have 2 drive thru's? I pulled up and no answer. Said hello, still no answer. Did that 4 times before pulling away. I don't know why I keep coming back here they screw up my order every single time. read more

This used to be the best-run McDonald's in the U.S., bar none. Then, about two months ago, things started to slip. Last week they got my drive-through order wrong twice. This morning one door was locked and the adjacent door was blocked by a yellow wet floor pylon. No napkins in the napkin container. Things have gone downhill fast. read more

Do not go here. Overlooking the high probability of getting carjacked in the drive thru...the service is awful, the staff is rude and your order will never be correct. The only people eating here are the people "working" here. If you choose to be an a-hole like me and disrupt the personal conversations of the staff by actually trying to order food, there will for sure be a side of spit in your order. read more

This McDonalds sucks after 7pm the crew is sooo slow and rude. They never have anything and they always have confusion at the window. I've been here several times trying to give them the benefit of the doubt but to no avail it's the same everytime. The owner obviously doesn't care cause he or she is like welp I'm making my money. This location is horrible!!!!! With a capital H read more

this place has changed a lot,much better place,fun and family place, play land is big and cleaner.