Always fantastic customer service and had never messed up my coffee one single time! This is a huge deal to me! Definitely one of my favorites! read more

Placed order pay for it twice. NEVER RECEIVED EITHER ONE. One cost ne 39 dollars and the other one was 40 something now its called pass the BUCK with it not entering my bank account read more

Service was horrible. Food tasted like crap. My big Mac only had lettuce on it. There was no patty no sauce and then when I first walked in, they didn't give me a drink for my sweet tea that I had ordered so when I asked, they just flat out ignored me so finally after like 20 or 25 minutes some guy finally just threw a cup across the table so I said OK I got my sweet tea and then I was gonna ask like hey can I just have a small cup for water but ignored me and finally gave me a small cup and then when I left I got home my big Mac had nothing but lettuce on it. There was no patty and there was no sauce so when I called and complained, the lady just flat out ignored me. She wouldn't say anything so finally I cussed her out I said what the F is wrong where is the rest of my food and she just hung up on me do not go here you will waste your money and your time and they will treat you like crap you have been warned. read more

Rude employees, never give the sauces you order, never want to fix mistakes they make and the employees have screaming matches in front of customers. read more

Everytime I order food from this McDonald's they always mess up my order like look at this!!! read more

I know prices are going up everywhere but I refuse to pay almost $3.80 for two breakfast burritos. So I just ordered a cup of coffee and it was only about 3/4 full. I'm just going to have to start eating at home. If they want to pay these unskilled workers $15 an hour let them but I'm not paying for it read more

McDonald's - 13 fries and some bits. About 1/3 of a bag, Really people, how cheap can you get? - Fast Food Near Me - Dayton, Ohio

found hair in my big mac. thursday night thru drive thtu. 2nd time un sanitary conditios. i do not reccommend this mcdonalds.

THE WORST MCDONALD'S EVER!!! THE LINE IS SLOW LIKE VERY SLOW Customer service is ridiculous The manager don't care the manager always on her phone or she screaming at people. read more

I'd give this 0 stars if I could. Second time accepting a door dash from this place and having to wait no less than 1 hour. Not sure how they aren't banned from door dash yet read more

they always forget my sauces when i order and the coffee is always tasting like sewer water. the very young woman who i assume is a manager is running this place like a high school and always says immature things very loudly. also a mouse literally ran over my foot when i was waiting for my food, so definitely not the cleanest place. i recommend to drive 5 extra minutes to the one down the street by the taco bell. read more

Just came back from the McDonalds on Smithville Road in Dayton. Spent nearly $20 for sandwiches for my wife and myself. I ordered two regular Big Macs, fish sandwich, 2 large fries and 2 large cokes. We got home and started to eat, when I bit into my Big Mac there was no meat.....None. Checked my second Big Mac and found the same thing. All I had was two grass sandwiches, cheese and Mayo. How in the Hell do you forget the damn meat? With the exception of the Linden Ave McDonalds, all of the Mc Donalds in Dayton are a joke, poorly run and have people who can't do a simple job. Even Xenia Ohio two McDonalds sites, only the one on RT 68 is exceptional. The downtown site is a total screw up. Best thing that can be done is shut these substandard stores, fire the crews and managers and start over. I will no longer use Smithville McDonalds again. PISS POOR Store. Reading through previous reviews, Service is very, very Poor at this store. The Owner(s) need to get involved and straighten up their businesses or McDonalds needs to pull their franchise. Wages need to reflect the crappy service...... read more

I ordered a combo meal from the McDonald's Smithfield Road Dauton Ohio on March 18. When I called to tell them they gave me the wrong sandwich. The girl on the phone was very curt. After I told her I was home miles away she told me to bring back the sandwich. They would replace it. I told her I was home across town not coming back. She said bring the receipt and we will replace the sandwich. We didn't do it on purpose. She did not get my name or any other information. Bad attitude. At least 2 people got the wrong food. The person that ordered the sandwich I got and myself. read more

They told me to park in spot 4 to wait on my food. Gave my food to the car in spot 5. Toke it out of his car and tried to give it right to me. Ew!! In Covid times what the f it was in his car for like 3 minutes. Wouldn't even give me a free hash brown. Nasty don't come Here. Thought it'd be nicer since it's new. Waited 15 minutes read more

Well I'm waiting in line and there is an older gentleman in front of me and the employees were laughing at him because he couldn't hear very well! I didn't even order because of how upset that made me! I will be getting a hold of someone to let them know how rude their employees are! read more

They don't have any Italian dressing. The dressing that every other I've ever been to has..so that's annoying going out of my way to get a certain dressing on my salad read more

There was a hair in my food. I took it back and it got replaced. There was another guy at the counter and they gave him his food and then he back and said ma'am they got the order wrong again. He showed her the sandwich. He said to me it's been 5 times they've messed this up. The manager told him they aren't serving him anymore and to take a refund and leave the store. He said I only want what I ordered. She said she didn't care. The guy didn't do anything wrong and didn't have any bad attitude. 5 times they got his order wrong and then refused to serve him. Wow. Shouldn't be like that. Store is clean. read more

These idiots want $15 an hour yet they can't remember the main part of my meal, the freaking nuggets! How do you forget the main order of the meal?! read more

Ask for a chicken sandwich with no mayonnaise and give me a chicken sandwich with only green tomato and cold and gave attitude when I ask for a remake read more

I'm not coming back to this location. I drove through there and everything was fine until I got to the window. There they paid me out but the woman at the register kept flirting with my boyfriend across my car. I believe her name was Shelby but she was non stop all over my man. Then when he told her to stop she demanded that we tip her. This was a horrible experience and I will not come back again. read more

I work for DoorDash and I waited an hour just for some nuggets and fries. They kept on saying they're making it until they closed and tell us to leave, and the employee said I don't give a fuck about you, also yelled at us and cursed at us saying we fucked her up. Seriously? An hour for fries and nuggets? I even called them outside and they hang up on me. This is the worst McDonald's ever, your employee might need to go back to school to learn manners. Hope your store close down anytime!!! read more

I went here last thursday, and ordered an ice tea. It took forever ,and when it was finally given to me it smelled of chemicals. (Also the person who gave it to me looked like they were trying to hide a smile.) I decided to drink it anyways, bad decision. About an hour later i started to see the walls move and lights were flashing. I almost threw up, it was terrifying. I decided to go to sleep, but couldn't even though I was drowsy. I heard a voice tell me to go lay on my lawn,and thats the last thing i remember. I woke up on my neighbors lawn,naked,and had a really bad headache. Won't be eating or drinking anything here ever again. read more

not only did i call the same night i was food poisoned by their sundae or sandwich, whichever was the culprit, & the only food i ate all day, but they ignored my request for Xtra sandwich dressing, & was nearly impossible to gag down the dry rubber stuff they called a sandwich. Was told i could get a replacement, that my call was logged & reported, anytime i could stop in with the leftovers or recpt.- Of course when did, i was told to return the next day, too hoity-toity, indignant to even look at the evidence presented & where was this PC record or log book of my complaint & approval for replacement? I called the 800 number after that& filed a complaint with their franchise board-- not even (far from) done with these people. Patties always old, dry, stale; buns often dry, old, stale; cheese ALWAYS cold, since they are to lazy or cheap to heat the cheese a few seconds in the micro like everywhere else. This is the bottom of the barrel. Go to the 24hr corp McD down the road, next ext east, Linden Ave=grerat. This abomination? Avoid at all costs-- only safe for soda pop & MAYBE ice cream-- that is, if they ever clean the inner parts without helpings of hamburger grease. Had cramps for 4-5 hrs & then mild diarrhea. Lied about being able to get meal (2 items replaced). Always pay in plastic currency at this $#!@-hole place. (Greasy spoon rally's across the road=not much better read more

That guy is not exaggerating, this place is horrible. Sad part is that it has the potential to be a great restaurant, it's in an amazing location. Obviously there is very little management in the evening because service and food really sucks. Save yourself the headache and go to Rally's across the street. read more

This place is going straight downhill.. They dont train the new people right anymore. Must never change the oil for the fries,etc.They say the bagels are on a timer, well it must be for burnt. I never have gotten a good breakfast bagel.Last week the sausage egg and cheese bagel, the bagel was burnt, and a sausge tasted old. The next day got fries and was in the bathroom for 3o mintues. The worker, "do you think we need to hear them argueing about other customers or their problems?"I won't get drinks, there either, taste like dish soap.Managers, what are you doing??? read more

Horrible, though this location is close to home, we would rather drive 10 minutes to a more reliable location. Our orders here are never correct, always missing items. Food is usually cold and/or stale, like it's been sitting out for a while. Soda often tastes watered down too. Staff is not very knowledgeable and rude if you ask them to correct the order. Avoid this location. read more

this place is the worst. they messed my order so bad that they said they would replace it.ok.so they put my name on their book.I go back a couple days later my name is in said book but not my order.i had to argue with them again.only got some of my order cause they are just asses and the Mexican lady can't understand what your saying and I can't understand her,I'm done going back here , i always wait a month or two thinking new help it will get better nope,gets worse. one time one of the workers was hanging out the window ,well, her butt tryn to pick up a man.i should know better than keep going back there,never will again. read more