Had to pull out of drive through lane into a separate spot and wait for a team member to bring me 2 drinks. That's crazy!

Reviewing McDonald's certainly seems to be the ultimate lazy man's cop-out as there's no middle ground... you either love it or you hate it. And besides who at this point doesn't have a well formed opinion on Ronald's nutritionally vacant chain. All that said, a little love for what is IMHO their best product, the Filet-O-Fish. This Lenten favorite (developed quite by accident by a Cincinnati franchisee in the 60's) doesn't even require teeth as you can pretty much gum the damn thing into submission. I love it and is one of my evergreen rationalizations for visiting the Golden Arches on a semi-annual basis. At this point, I believe the patty is made from Cod, who knows and who cares. All I know is that I love it. Five deep fried stars read more

What the heck! No ketchup! I'm eating dine-in with no ketchup available! This place always have an issues! This needs a management change!

AWful. Ice cream machines always down. Service is lacking. Could be a lot better, but its not. I don't like this location at all read more

People who work it would be nice if they had employees that spoke English because I could just never understand anybody at the microphone or even on the inside of this place that's horrible that they're destroying an American icon like this read more

Food is fine but if you want to order and fine in avoid this McDonalds. They don't really watch the front counter and you have to wait 5 to 10 minutes before someone decides to take or give you your mobile order. read more

I love this place it's an Amazing McDonald's the keep it very clean. The people work real hard. The service is fast it looks beautiful after remodeling the food is very good. read more

Decent drive thru experience. We went around 130, the line moved quickly, the orders were correct and the staff were nice.

When I came here I need it to be quick. The drive-through was very long and took quite some time. I can usually understand for a Saturday, but the guy who took my order at the window, didn't even say hello, not even one word to me when I was paying. Bad customer service read more

Quite possibly the worst McDonald's in the Edison area, in quality of food, attentiveness of employees and cleanliness. On many occasions I've received a Big Mac with 1 bun missing, incorrect sauces which I've repeated to the employees multiple times to avoid the confusion and on my most recent visit I bit into a Big Mac with a nice, long, dark hair. I was absolutely livid and lost my appetite immediately after fasting for the day. It is incredibly rude and disrespectful to rush through orders and mishandle the food like this. When I asked for my sauces, the attentive employee proceeded to fix his durag and gave me the wrong sauce. I can appreciate that it is demanding to work in a customer service role, however, the lack of empathy for others that stems from this establishment is appalling and has scarred me from eating fast food, ESPECIALLY McDonald's. Please clean your FUCKING ACT UP, it is absurd how little any of you try. read more

If there was a zero star I would give one. Can't believe this Worst customer service ever. read more

Best McDonalds I've been to in a very long time. Always hot and fresh food. Nice employees and it's always so clean. I always make this stop coming from philly to nyc read more

Restaurants and bars have had indoor seating for months yet this McDonalds still doesn't allow sitting inside because they just don't want to deal with the cleaning. read more

Went here to try the Travis Scott meal and they didn't have fries. I kindly asked if they could substitute anything else to make up for this. The nice cashier asked his manager and she said no, so I decided to just order the sandwich - but apparently it's roughly the same price as the meal, so I asked again, can you substitute anything? Hash browns? An upgraded drink? The manager reluctantly offered two hash browns to atone for not having fries. Then as I was leaving the store, I opened my bag to find just one hash brown. This was far from the cactus jack experience I'd hoped for. read more

I love a good McDonald's! This place does it well. Even gave us extra napkins on their own. Staff is friendly. Most of the negative reviews I read here sound ridiculous. I recommend this place highly! read more

Only thing I can say that is good with this location is that the food normally is hot. 80% of the time I never get my order correct or is missing items. I'm not sure if it's a reading issue but if you order a burger without a bun and they give you just a bun you have to think. This has happened 3 times also so it is not a fluke. Today I ordered nuggets and a sandwich and when I got home no sandwich to be found. What are they going to do, deliver it to me. I would say check your orders even if you see 5 items in the bag because more than likely its incorrect. read more

We went here about 5:15 on Sunday December 17th. Not crowded. We ordered Filet-O-Fish, quarter pounder with cheese, 10 piece chicken nuggets and a vanilla milkshake. Service was slow and no personality with the employee taking our order. She was rude and Curt. When our order was ready she basically just threw the bag on the counter and said there you go. When we open our sandwiches they look terrible they look like somebody had just slap them together they don't look anything like the pictures on the menu they don't even look appetizing if we weren't so hungry we would have returned them. I know it's only a McDonald's but come on it's our food make it right. read more

McDonald's - Burgers Near Me - Edison, New Jersey

Hands down the worse McDonalds on route 1. The wait times is insane and then when you get the order it is missing some necessary item. I've never seen a McDonald's like that before. Do not waste your time here. There is another one right after Menlo Park mall I believe if you really need one. read more

Been to this McDonalds location at least a dozen times over the years... Never had any problem at all whatsoever....

THIS MCDONALDS currently is horrible. mostly because i have been sitting behind a tiny toyota for a good 10 min listening to brittney. all i want is my chicken nugs. is that too hard to ask? read more

I did the drive thru. They did a perfect job on my triple cheeseburger no bun no ketchup. But, the cover on my wife's salad was loose and came off resulting in some spillage. read more

Weekend staff not friendly. They make it seem like you are bothering them by ordering food! Better off ordering from my app on my phone so I can skip the SIDE order of rude. Went here again after awhile and same rudeness. It's like they think they are doing you a favor by taking your order! read more

This is my closest McDonalds. They serve McDonalds. If I want anything extra, they usually remember and give it to me. Lines move well. The new fresh meat sandwiches were good. If you want McDonalds, come to this McDonalds. read more

This is the worst McDonalds I have ever been to in my 20 years of life. Don't bother ordering large fries because they'll only fill it up to the middle and this isn't the first time that happened to me...there's always a long wait in the drive thru when there isn't many cars and they always forget to give me the sauce I asked for but that's ok...just make sure you see them physically put it in the bag...it sucks having to eat McDonald's without ketchup I remember when McChickens used to be a dollar the good old days. read more

I ordered one frigging apple pie and they told me to wait at some parking spot. I waited there 10 minutes before someone came out with the pie... No apologies or sorry from her. Such poor customer service!!!! read more

This was an ill-advised lunch choice for sure. We went to this McDonald's because the Menlo Park Diner had an hour wait. We like Mcdonald's, so this seemed like a safe choice. Oh boy... First, I ordered a number 6. That's a grilled chicken sandwich. The girl behind the counter whispered something, and stared down at her register like a zombie. We awkwardly waited for some sign of life. Finally, I asked her if she just said something. "The big mac?" She whispered. I corrected her and advised her that the chicken sandwich is the number 6. I then asked for the sandwich to have just cheese and lettuce. "A cheese sandwich," she whispered. I again advised her that I wanted a chicken sandwich with cheese and lettuce as the only toppings. She fazed out for a bit. We waited. By the time we would have been seated at the diner, she asked "so no meat?" I corrected her again. I then see her digital register read "chicken sandwich, only cheese, only salt." What? Then she says to me "sauce." We just moved on to our next order, chicken tenders. That seemed to be entered correctly. Our food was gross. The fries were undercooked. My salt and cheese chicken sandwich was grey in color and greasy. The chicken tenders tasted like garbage. A cheese sandwich actually would have been better. There was no toilet paper in the ladies room. The place wasn't even busy, so I don't understand how they couldn't have known this. I don't recommend this one. read more

Don't eat here. Couple days ago I ordered Sirloin burger, french fries, and a cup of coffee. I started feeling uneasy right afterwards. The next morning, I vomited a few times and had an all day diarrhea. Lost count, but probably over 20 times. My wife experienced the same symptoms. I can't be for sure, but it must of been Norovirus. Never ever coming here again and if I can, probably sue this place to the grounds. read more

When a restaurant is dirty, pick yourself up and leave. Enough said. There were plenty of staff on hand to tidy up. If management can't manage keeping the public areas tidy, I can only imagine.....yikes! read more

The people that work here are extremely rude. Know nothing about customer service. Especially a lady that was working the drive thru named Tara. Smh. Won't be going back there. read more

There ice cream machine is always broken. Hey look at me, I am a know-it-all who gives bad reviews of places because I think my opinion should be heard. read more

Do NOT go to this McDonald's at night or during off peak hours. If they are not constantly busy their fries are old and cold every time. Their sandwiches taste as if they have been sitting for hours. I have call to let them know I received bad food and one manager said it wasn't during his shift so I'd have to call back the next day when the other manager is back on! Also called about cold fries and they offered me new ones but I was already home. No other offer or apology made. I try my best not to go to this one unless it is crowded! The food is fresh if and only if they have no choice but to make more! I do have to say that when I go during the morning rush the food is good and service is fast. Besides that horrible. read more

Honestly, I like McDonald's but this place is the worst McDonald's I've ever been to. The fries are cold. We ordered a milkshake that still tasted like it had cleaning solution left in the tank! Had I not gone through the drive thru and if I wasn't late for a concert I certainly would have went back to get my money back. Don't go here. read more

This is the worst McDonald's I've ever had. I've gone twice since moving to the area and the fries were always soggy (the first time they were borderline uncooked) and the burgers were always poorly made and greasy. Please avoid this McDonnalds. It blows. read more

Terrible service and employees. The food also stinks, the fries were soggy and we got yelled at for asking for sauce and napkins. Avoid this McDonalds. read more

The service excelent, the hamburguer awesome I think that it is the way I hope Mc Donalds be everywhere. I recommend it if you want fast food at good quality and service. read more