Rarely do McDonald's but was pleased overall. Don't let the combo BP Fueling Station/Restaurant combo fool you. It's all good and surprisingly nice exterior. Slow but efficient ordering at register that was accurate. Receipt with number and wait for order to be called. A McFlurry was immediately cranked out. Within 5-7 minutes everything was out. Hot sandwiches and fries all tasted great! No complaints from our party regarding food. However no one ever policed the dining room that had minor debris and needed tables wiped down. read more

Staff were nice, but did not know how to efficiently handle their jobs. Ticket system was disorganized as they just placed tickets on top of each other, only working on the top ticket. If your ticket was below, you were to wait 20 plus minutes before eventually giving up faith and having to ask someone to start doing your order after the 15 plus people that ordered after you got their food first. Shout out to the guy making burgers though, he seemed to be the most organized. read more

Seeing Amy was the Highlight of my trip up to WV from Miami, FL. Her laugh, smile and kindness was the energy boost I needed after driving for 15 hrs straight. The food here was incredible fresh and hot with the exception of the nuggets that was not quite as hot as I like which they remade with lighting speed. Overall amazing experience and with definitely be back anytime I'm up this way. Thanks again Amy, You're the best! read more

We ordered at the kiosk since the woman at the register was placing a HUGE order. After ordering we grabbed the 15 placard & waited for our food. Some tables were clean, and others needed attention. We found a clean table and waited for our food. But they didn't bring us our food. When we heard our number called, Husband retrieved our order. No large coke was in the bag, so he went back to the counter to request it. The food was okay. The personal service was lacking. It was okay for the price paid. read more

McDonald's - Had this on our table, but we did not get food delivered to our table. - Burgers Near Me - Fairfield, Virginia

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Clean facility, prompt service and fresh food at 7am. The store it's connected to is also very clean and welcoming. read more

McDonald's - Burgers Near Me - Fairfield, Virginia

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Very poor experience. Ordered at kiosk. No ticket was printed with order number on it. Thankfully other patrons we're talking about this so I knew to look for my number on the screen. Some customers walking behind the counter to get their own drink cups. No one at the front register to handle cash transactions service time was probably in the 12 to 15 minute range. This has always been a marginal location. I hope better things are in store for it in the future. read more

Wait times may be a bit slow but the staff abso makes up for it. The kindness and humor all workers show is impeccable. I really enjoyed how they took my meal requests into account and made my food correctly! Despite certain rush hours, the good vibe of this place is great especially for a fast food chain. read more

Slowest drive through of all time. One car moves every 4 minutes. If you go here, you may be better off going inside.

I've been road tripping from Arizona to Virginia for the past 4 days, went here to go to the bathroom and get something to eat. It is 10:34 when we get inside, breakfast closes at 10:30, considering it's only a few minutes past you would think if you ordered a breakfast item they'd be okay with it. Person in front of us in line orders something breakfast related and they have to check, and then they say we can put it on a biscuit, whatever, cool, I want a hashbrown and scrambled eggs and they say they cant do that. LIKE WHAT?! So yeah, don't go here if you want breakfast and it's close to their cut off time for it, you'll be disappointed. read more

The freshest and hottest McDonald's order I've ever had. Great work to the team in there lol!

This McDonald's is attached to a cute convenience store / BP gas station and seemed perfectly fine and normal. Service was friendly and efficient. My traveling companions enjoyed a Big Mac meal and a Quarter Pounder with Cheese meal, while I enjoyed some Gluten Free pizza from our well-stocked cooler. (Ever since my Celiac diagnosis, I pretty much avoid all fast food restaurants.) However, I did opt to purchase a small soda. I was planning to get some Powerade, when I noticed they had the red and not the blue, so I switched it up and got a diet Dr. Pepper. A rare treat for sure. It's probably the first soda I had in years. The place is clean and a friendly gentleman was washing the floors during our lunch. He kindly directed us to the seating area that was dry, so we wouldn't slip and fall on the wet floor. read more

McDonald's - McDonald's / BP / convenience store - Burgers Near Me - Fairfield, Virginia

I am incredibly disappointed with this Mcdonalds. On a long road trip craving a nice snack from what's supposed to be fast food. Key word... fast. I waited on line to order for 15 minutes just to have no one come to the counter to take my order. Do better. read more

Passing thru Great customer service from the employees whom were young adults; the cashier was awesome with kids and the kitchen staff very welcoming and greeting. Meal was given right no mistakes read more

Was passing through got a 40 piece chicken nugget with sauces. That's great nuggets! Matter-of-fact best nuggets we've ever eaten from McDonald's! Extremely fresh and people were nice! read more

Cold food, long line, employees don't work. 2 people were working while 2 were visibly playing on their phones together while there was a long line. It was awkward making eye contact with them and they could care less we were all staring at them. They're rude, have no customer service, the kitchen is filthy. No one has swept or mopped in days and all of our food was cold. Don't eat here read more

Look, I would never give McDonald's a one-star review just for being overly caloric mediocre fast food. It is what it is, and you have to judge it based on those merits alone. And hey, I enjoy an Egg McMuffin or a McDouble as much as the next American from time to time. But this may be the worst McDonald's in America. Don't get me wrong, it's in a convenient location, attached to a gas station with a large outside seating area that's a perfect little rest stop. But there's just nothing that can account for how dull the staff are. I know they're not going to find rocket scientists to work at McDonald's. But I have to believe they could train these people better before putting them in front of customers. I've stopped here a few times to meet my parents who are big McDonald's eaters. But the cashiers always seem to be in training and have to ask someone how to use the register -- why weren't they trained and given a test BEFORE being put on the job? Even worse, whenever a worker here repeats your order back to you, it's always wrong. It takes multiple attempts to get them to finish taking your order, which causes a huge line backup at this busy location -- and they really do nothing to control how the line forms, so it becomes this amalgamation of people standing around in a clump fighting for leverage and also blocking all the drink and condiment stands. The last time I was here, a girl even asked me if I wanted an ice cream cone I ordered after finishing my meal "for here or to go." What?! What are you going to do if I say to go, put the cone in a freaking bag? Why does that make one ounce of difference in this situation? I just have to shake my head and laugh at the idiocy that I'm faced with at this location. read more

Stopping yesterday on the way home if I could use only one word .... impressive. I know that two things give a first impression, the parking lot was clean and inviting and the bathroom was incredible it was clean stocked and smelled exceptional there was a candle burning in their that was on point after This review my next stop will be he va wood wick company they other guest in the bathroom were impressed too. We at carry out from the Mac Donald's fish sandwich with sweet tea everything was good y'all keep up the great work read more

Since the hotel down the street easy so nasty plus they don't even serve breakfast, we hit McDonalds. I was so surprised how clean it was in there, what can ya say about a McDonalds breakfast, it is what it is. Wished the coffee was better though read more

This place was the dirtiest restaurant I've ever seen in my life there were flies everywhere walking all over the food that was going to be sold to customers you had to go in and use the self check out which either didn't have paper or the other one didn't have ink so you didn't know what number your order was and the lady behind the counter I'm guessing the manager had a really nasty attitude there's garbage all over the floor and food all over the floor and there's even a girl working who has a big boot on her leg who clearly shouldn't even be there read more

I have to give this place a one-star review for the amount of flies and uncleanliness I witnessed at this McDonald's location today, in addition to my very chewy, inedible spicy chicken sandwich...but most importantly, for the extremely rude cashier who I witnessed treat multiple customers like absolute crap. If you don't like your job, quit. But there is no reason to talk down to multiple customers including an elderly man who is a veteran for goodness sakes. Have some respect. We get it, you're working a busy McDonald's during lunch hour, but that is not the customers' fault. If you don't like it, like I said, quit. Whoever the cashier is with black hair, black nail polish, and a horrible attitude--this McDonald's would be doing themselves a favor by firing them. read more

Sausage biscuits and egg Mcmuffin. Good food, excellent service, and clean restrooms. As always. Perfect for travelers. read more

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They were obviously understaffed, but we still got pleasant attitudes and smiles at 5:15 in the morning. Manager was taking care of orders and the food was fast and well prepared. He was also very nice and obviously enjoys talking to people. I wished we had passed up the Ihop and returned here for lunch instead. Good people. read more

This is the second time I've eaten here, somehow I found the same place two times driving through here. Yelp makes me give one star but this place deserve zero. The place is dirty they never wipe the tables down there is food all over them. The bathrooms are so dirty, you'd be cleaner not washing your hands. This place is like Lord of the flies, there are flies everywhere. Avoid this place... read more

I stopped off here just before they closed on the way home from Blacksburg last weekend. There was a bit of a wait for my food but the service was friendly. Also, they have a book sharing crate which I think is super cool. It's a "leave a book, take a book" deal. There were only a few Ronald McDonald coloring books for kids in it this last time but I've seen books in there before on previous visits. I may take a few books to leave there next time I'm passing through the area. There's a BP built in with the McDonalds, which is pretty convenient. My fries were cold but they were about to close so I can't really complain too much about that. read more

I stopped here as my wife and I were travelling and although we normally don't eat McDonalds we thought, what the hell! This is also shared with the general store and at 4 or so in the afternoon on a Sinday the McDonalds was closed. Epic FAIL! That aside, I liked the general store. They had an okay selection of snacks and trinkets and also had an ATM inside. read more

McDonald's - Burgers Near Me - Fairfield, Virginia

Really had no other choice when I was on the way back to NY from VA. Typical McDonalds.. Crappy food.. Never looks as good as it does in the pictures.. Taste was typical. Service was not good -- highly understaffed for a VERY busy rest stop location. read more

The best pitstop/mcdonalds i've ever been to! I'm usually really scared to stop for gas or food on the highway but this place is so clean and safe. Recommend for anybody! read more

Most negative reviews are from years ago. This is the nicest, fastest, cleanest McDonalds I've seen in my travels. Who would have thought I would be impressed by fast food workers? The line was long, curling around and back thru the dining room. One cashier but she banged it out. We waited 2 minutes until our turn. The customer behind us used a walker and was an amputee. She gave him a numbered card and I assume someone is going to bring his order I him. Super! I wish I had asked her name. A bus group came in after us but she was just as polite and patient. This is attached to a BP gas station. Restrooms were clean and decorated nice. They sell cute things like signs with sayings on them, honey comb honey and sentimental greeting cards. Love this place. read more

Understaffed and the floor and tables were filthy. The wait to order was long as was the wait for the food. The trashcans were completely over flowing as well. The food was at least good. read more

We were very disappointed with our experience at this McDonald's. Our order was wrong and when we went back through they did not give us the correct items, they gave us stuff to fix it ourselves. Also they weren't very nice about it either :) read more

The cashier was very friendly as was the assistant manager I interacted with. However, there were flies crawling around the food menu signs and other areas where the food was being prepared. Something needs to be done to minimize the flies coming into the restaurant - probably through the side door just a couple feet away from the counter where orders are taken. read more

I'm not sure what the bad reveiws are about. I stopped here on my way back to NOVA from Radford this McDonald's has the best customer service of any McDonald's I've ever been to. Everyone is upbeat and friendly and it has a very southern style of hospitality. My food was great and dispite being slammed they were fast. read more

I waited 32 minutes for my order at this not so busy place at the gas station. And upon getting my already cold food, I asked for barbeque sauce and surprisingly had been asked to pay extra. Yes, no jokes. The prices are higher here than at regular McDonald's but quality and wait time are outrageous. Pass by and pay your money where it is honored. read more

I literally kept my receipt from this place so I could write a review later! The people were awesome and so friendly and that makes a HUGE difference. When people go out of their way to be nice it makes such a difference. My iced coffee order wasn't completely correct but I could have cared less since they were so nice. I will definitely make this one of my stops when I come thorough VA again!! read more

I loved the look of the building - I didn't even realize it was a McDonald's. The food was standard for McDonald's but the service was great and I enjoyed the store connected to it. read more

Lovely building, friendly service, cute gift shop. They're doing a good job here. There's even a new picnic area where you can eat outside. read more

Worst McDonald's ever! Slow , can't even cook the french fries right , can't get the orders right either and it's just plain filthy inside. flies galore in the summer time. Won't be back, gave them one last shot today and they blew it . read more

Very understaffed. I have never waited in a line like that at any mcdonalds. Slow service, very cramped dining area. By the time we got our food and ate, we could have just went to a nice sit down place. read more

This McDonald's has terrible customer service! I ordered an unsweet tea with my breakfast at 10 AM in the morning, they gave me a sweet tea. I checked my receipt it clearly said an unsweet tea. This beverage was for my hydration throughout the day while I was working . I got to the job site before I realized it was sweet. I saved it and took it back to the same McDonald's on my way home this evening at 5:00 PM . the same girl that gave me the incorrect T refunded my money never apologized had an attitude when I asked for my money back on it. I realize it's only an unsweet tea but it's the principle all I had from 10 AM in the morning until 530 in the evening to drink was that tea but I could not drink it because it had sugar in it so I drink it. Instead I got to drink from a water hose all day. So to her it may not have been a "big deal" to me, it was a Big inconvenience. Sometimes it's the principle. if you make an error that's fine, because we all make error, but at least apologize to your customer and make them feel like you have a regret instead of an attitude. read more

Not even worthy of a one star rating. To be located off of I-81, they should be better staffed to serve, especially on a holiday weekend. More than 30 minutes added onto our trip. read more