Went through the drive threw today for a chicken sandwich , no line and order was right , so I can't complain

Incorrectly charge you. They made me pull up to receive my order, but like 5 cars behind me got their order before me. I used the app!! Then got home and no sauces, no fries. The fries in my kid's happy meal were burnt. I had gone through the app to complain and was told a manager from Fairview would reach out. No one did. Since the Dickson and Centerville stores also have issues, I deleted the app and will not support McDonalds. No stars. I do not want to hear from them either. They had their chance and blew it. read more

Everybody who says the staff are lazy the food is not good their lying. It is the best McDonald's I've ever been to the food is not fake they just put a lot of stuff in it people say it is fake but it was not true. read more

Stopped in for lunch using the drive thru. Food was fresh and fries were hot out the grease. Wasn't to long of a wait.

Can't go wrong with McDonald's. Sodas feel like they are laced with crack. Nothing beats that first sip as you drive away. Now this is still a fast food place, so don't go in thinking you're gonna wined and dined. But the processed food is always the same, so when you're having a craving, you know what you're getting. The girls working the drive thru in the morning are super sweet, fast, and efficient. Definitely recommend this location. read more

This might be the worst McDonalds ever. As I sit here, staff is behind counter talking and not doing much of anything. The tables in dining room around me are all dirty. No napkins in dispensers. Food was brought out to me with no napkins so it forced me to interact with the lazy staff, which I did not want to do. Food was typical quality from this franchise. read more

Big McDonald's fan but normally when I get chicken I like it 1) cooked and 2) with the dipping sauce I asked for. The former was a previous visit but obviously wasn't bothered to report it. But after a long day I was looking forward to have honey mustard with my chicken nuggets but alas fate did not smile on me. read more

The food is great and stuff but that one ugly blonde bitch pissed me off. I ordered sweet and sour sauce, but didn't get any, so I asked her for some at the window. When I asked, she looked annoyed (??) and said "yeah?" Like she was confused or something. She brought me ONE SAUCE? What the fuck am I supposed to do with one sauce. All the other employees that I've seen are great tho. I rate this experience a 1/5 but overall I give this McDonald's a 5/5 so I'll average that to a 3/5. read more

Says they are open till 1am but they actually close whenever they want. Poor service and frankly shitty attitudes. If I am in line to get McDonald's it means it's a moment of weakness and I'm not too happy anyway so the least I can get is pleasant service. You lose yet again McDonald's. Taco Bell for life! #tacobel read more

I am so sorry there is not a "zero" that I could score this building that supposedly provides food and beverage. Today. 1:00 PM I pull up and order a #1 meal with Dr. Pepper. I pull to window number 1 and pay for my meal. Then I roll up to the insane asylum. First the guy? comes to the window and asked what I had ordered. Golly, I had to dig down into my trash bag to find my receipt. He then comes back a minute or two later and asked me to move forward. Now I ordered a Big Mac, fries, and a DP. What the heck would cause that delay? I asked for my money back but they would only do that if I gave them my card. So - in my best interest I drove off and gave up my $6.56. I am healthier for it and those people are ......................... read more

Awesome place food really good and made food really fast would definitely recommend it if you are hungry

Drive they 2 fast again & accurate. New manager made a big difference. Inside is spotless especially after remodel entire store in late 2018 read more

You should probably just starve. The employees are rude as can be ! Your order is going to be wrong. They won't fix it. What food you get will be cold and disgusting. The grease is never changed. The meat half the time is raw. If you complain to a manager they will cuss you ! If you take your food back up there and ask for it to be fixed right employees will laugh and they brag on social media about not washing their hands and spitting in people's food ! Not sure who the owner is anymore it's gone to hell there. Go across the street and try the Waffle House or eat there and pray the lord saves you from what stomach ache you are going to get read more

I think that these ladies working this morning were some of the kindest people that I have encountered at any McDonald's. Food was fresh and hot. Waited a couple of minutes for hashbrowns, but I appreciate waiting knowing it will be awesome! Michelle is one of their names. read more

If I could give a -5 stars I would. They have to be the absolutely worst McDonald's in the Nashville area. Their service is abysmal and they don't seem to even care that people are waiting in line and no one is at the counter to take orders. If I could find out who owned this franchise I would call them and let them know that they need to do something quickly. read more

Terrible, made fun of me and my dads accent. We waited there in the drive thru for twenty minutes and when I got my food they insulted me and my food was cold. Then they said it'll be a few minutes and then 15 minutes later no food. I went indoors and they shouted at my dad for saying hurry up. Don't recommend. Other people waited as well there for 30 minutes and never got a correct order. read more

Cold fries and bun on filet of fish was definitely not fresh old and stale the women taking my order lacked any friendly customer service.

Be sure and look at the dates on the negative reviews, they are several years old. I had a very positive experience this morning start-to-finish at this McDonald's. My drive-thru experience was friendly, quick, and efficient. Most importantly, my breakfast was hot and fresh. I travel extensively around Tennessee. I'd say this McDonald's ranks #1 in 2020 thus far. Great job!! :D read more

Worst McDonald's around. It literally looks sad when you look at it. It looks like the old people's joint now and they don't care about upkeep. It's probably the same interior as it was when I was born in 93. Food is fine. Greasy and warmed up. Only ever go for $1 large drinks and breakfast. read more

Slow and inefficient. Like the place was run by the government. Twelve customers, one person taking orders, manager fiddling around, line keeps growing. Ugh Most of the help seem to be sleepy. Customer service is sorely lacking. I usually feel like I'm intruding on the staff. Sorry for the inconvenience. I'm gong now. Won't bother you again. read more

There are several reasons why I rarely patronize McDonald's, too numerous to get into now. Suffice it to say when I decide to eat at McDonald's once a year, my expectation is that it shouldn't be a difficult experience to get right. 9:15 on a Saturday night, no other cars in the drive-thru. Ordered medium fries, no salt. Time on the ticket was 9:17. Was asked to pull ahead and wait due to no salt - no problem. My issue comes with then having to wait 12 minutes for my single order of fries to be brought to my car. Seems the first batch they dropped, they accidentally salted. So, when the correct order of unsalted medium fires was delivered 12 minutes later, I got a "Sorry, we accidentally salted the first batch. But we gave you a medium." Well, great, that's precisely what I ordered and paid for. I get my review won't stop anyone from eating here, but at the very least people can know what to expect, which is, clearly, very very little. read more

If you've got time to lean, you've got time to clean. Service is slow. At times, my food has been cold. They screw you at the drive thru. Orders have been wrong more times than right. As of the opening of Hardee's across the street, I've boycotted this location. read more

Always friendly staff and fast. They're always greeting me and remember my voice over the mike. I have personally witnessed the front cashiers remembering their regulars orders. That's so cool. New general manager has made a huge difference. Those who are negative need to remember these people work hard for their income. They have feelings too. I have witnessed nasty, impatient customers and the staff have to put up a brave front whilst bring insulted. Show kindness and graciousness. read more

I understand you changed your policy on the extra fries, when ordering happy meals. I wasn't mad I just ordered extra fries but when asked twice about the go hurt or apples I very plainly said neither. Why because no one In my house eats those and it becomes a waste and I really do make it a point not to waste food. Yet you added those and didn't bother to add straws to our order. Helpful suggestion use the extra unwanted apples or go gurts for kids that eat them. Sorry your policy changed but my request for neither did not. Also be sure to put the requested sauce In with the chicken nuggets ordered from you to make happy kids and um you really dropped the ball. read more

Typical McDonald's fare with uneven service. Recently remodeled. Orders are correct at least some of the time. read more

This is still the worst McDonald's I've ever been to and I see no signs of it getting any better managers arguing with managers and employees and they're arguing with each other food orders wrong this whole place is a joke read more

Drive thru is always super slow, but I've never had bad service here. They always greet me with a smile, and leave me with a 'have a good day'. It's much better than any other McDonalds in the nearby area, and several times I will drive out of my way so I can get a cone from them (this is the only McDonalds that gives you a big ice cream cone). read more

Place my order he put it in wrong. Then they called out my order called it out wrong told them that it wasn't what I order. Then the manger says this it's what U paid for so here. read more

Newly remodeled, but still the same lazy crew, apparently without a good manager. Very few customers, but every table are is filthy, garbage cans all over flowing,and the help is too lazy to help customers get familiar with self service kiosks. I guess poor/ or no manager. Thank goodness Hardess is across the street! Can't believe the franchisee doesn't care about this newly remodeled pig stye. They spent all that $$$ on remodel and apparently they just don't care! read more

Consistently the worst customer service. Employees either completely untrained or completely don't care. Its so bad that when an order is right and hot it is surprising. For someone that rarely eats fast food the few times I do swing through it's bad. They obviously have no need to get it right. read more

I never go here anymore...... They always serve food that isn't fresh. Never can get a order right. Again to many chances to get it right and they can't. Just go across the street to Hardee's might be a few minute wait but always fresh read more

Has to be the worst McDonalds in history. Food is old or overlooked always. Staff don't care and if I order 20 bucks in food I always get 2 napkins...... Quit being so cheap and care a little bit.... Prime example of what happens when a chain restaurant comes to a small town. The owners/managers just don't care about customers at all.. And the managers yell at employees in front of me a paying customer.. McDonalds needs to take there name off this building...... read more

All McDonalds are good to eat, but this one, can be different sometimes, I go here a lot, and it's usually not bad, usually a very good food, but one day the manager tried to rip me off by putting my order on my bag but saying that I got 2 quarter pounders, when I got 1 and the tried to cover it up. read more

I am trtying to up date my application . My phone number has changed to 989-889-0842. I am not able to do so. I would like to relocate to Fairview, and would like to work for that store again. The team work was great as were the team members in which I worked with. read more

All times of day/night no matter what day of week, I've waited about 15 min. for food. I've lived here all my life and it didn't used to be this way.Something has happened within last year. Really bad service, cold food. read more

Nothing a hate more is cold fries. The last two times I been through the drive thru I got u know what.