Ice cold French fries, u know nobody cares but t least it's documented. Take no time to make sure they are hot

Astonished at the incredibly poor service. pulled up to the window and ordered two meals. I noticed on the screen that it was just the sandwiches. so I said "sorry we asked for the meals" the lady replied "there's no meal you never asked for a drink" to which I replied "you didn't ask if I wanted a drink" to which she proceeded to say "it's not my job to ask if you want a drink". incredible!! read more

Waiting 20 minutes in drive through for a mobile order is absurd and unacceptable. They should start ordering refunds for the lack of professional courtesy. read more

Speed efficiency and cleanliness All the things the store is lacking here. Customer service is alright could use a bit of improvement for people at the counter, there is no maintenance for cleaning here. Every night the store is dirty and in the evenings. Burger King on this same road is cleaner then the McDonald's, just visited on 11/16/2024 and we were trying to order the 1$ for 10pc nuggets and the item kept getting removed and someone else was waiting for they're food and they were given half of the order and still waiting over 30+ minutes at the time of writing this review we have been waiting for 20+ minutes read more

This Mc Donalds on Wm Canning Blvd is awful ! The young man at the drive thru didn't get my order correct . When I explained at the window, the young lady was trying to help me, I gave her my card to charge me for the Big Mac, the Manager comes around the corner and starts yelling, No, you have to go back around again thru the drive thru and order again! I said , This was your employees fault, not mine, I am not driving out and around again. He kept arguing with me. I drove out all right. Around the corner is Wendy's or Burger King, so I chose Burger King, got a Whopper Jr Special 2 for $5. When I got home, both the Chicken sandwich and fries were cold, chicken was dried out, large fries didn't even come to the top of the box! Needs new manager at that site! That manager John will run that restaurant into the ground! Never going back! read more

this place is terrible!!!!! terrible customer service and employees are high. they took my order and gave me multiple thing i didn't order and gave a hard time fixing it. read more

Stopped here during a road trip through Rhode Island with my mom. We ordered two drinks, but what we also got was a lecture by the manager on duty. She was extremely irritated I didn't see her green instructional signs posted in the drive through while the setting sun hit my eye like a laser beam. She spent more time reprimanding me for not giving my app code BEFORE I ORDERED than it would've taken for me to pay cash and get my change. That was at the first window. We were further made uncomfortable at the second window, as we could hear her verbally berating her employees for NOT ASKING US ABOUT THE APP while we were handed our drinks. You're lucky you have employees with a manager like that. read more

Ordered #7 all came out as ordered, quick, Awesome Went trough drive through Food was hot and correct read more

This is absolutely the worst food I had from McDonald's in a while, eye thing was old and cold. No longer will go to this location. Hopefully they find a better shift leader read more

McDonald's - Poor quality - Burgers Near Me - Fall River, Massachusetts

I went to the drive thru which to 20 minutes. When I got my food home... my wife unwrapped her burger only to find that a bite had been taken out of it. read more

I want you all to know this McDonald's does it right. I just met the manager tonight this woman really cares, I feel like Mama bear just wants to feed us. There's So much passion. It gets better, my food is always hot, fresh and so good to eat even when I have a special order they get it right. Wendy's is next-door please avoid that restaurant because you won't get good hot food there. If that's what you're looking for please visit this McDonald's you'll be taken care of I promise read more

The worst McDonald's to ever go to. They take about an hour to make your food, they tell you you can get ice cream and then say the machine the broken. Then fight you for a refund on the ice cream. Very poor management. Constantly getting the wrong food and got told they only take cash and when I said I only had card they and I quote said "oh sorry about that" and never said anything after so I drove off and will never come back. Horrible employees and management. This one needs to shutdown or get better staff. read more

McDonald's with the Train, as it is known, is one of about 30+ McDonalds owned by Bob Hogan. In my personal opinion, Hogan runs his places a lot differently than other franchise licensees. In my opinion, not only is the place mismanaged, but also, Hogan doesnt care. He's got a young, immature (in my opinion) boy running the place at peak times. That kid acts more like a staff member than he does a manager. The place is, in my opinion, filthy. Whereas the McDonalds on South Main St in FR removes and cleans the fountain soda spouts every night, I've never seen it done at this one. We had a wallet stolen right from our table. The manager wouldnt allow access to the video surveillance. We were given a gift certificate from two managers one night. 11 months later, the new manager, Domingos, failed to honor it. In addition, he refused us service...despite our willingness to pay. Hogans office didnt even respond. The night that the new chicken tenders became available, two of Hogans places had none to sell. Hogan transferred a top guy from one of his places to this place, THEN brought in a guy with, in my opinion, zero customer service skills. Trust me, in my opinion, the customer is NOT always right at a Hogan owned McDonalds! read more

Is there a way to do half a star or no star? Worst service EVER!! And that was from the drive thru. Should have gotten a clue when I sat at the order screen for 5 minutes with no assistance. Or maybe even a clue after I finally ordered when 3 of the 4 cars in front of me finally pulled out and left without their orders from waiting so long. I'm mean really...did they need to kill the cow and grow the potatoes first?!? To top it off they gave me the wrong order after telling them again at the window 3 times what my order was before paying. Absolutely terrible! Will not be coming back. read more

My daughter went there this morning for me I got the fruit and maple oatmeal ( no apples) yes sapose to have south main McDonald's so much better when I use to go there they always messed up south main anyway read more

I usually don't like McDonald's but this place has good fries actually cooked right. Most of them don't know how to cook fries. The outside has a train through it. I think they should also make that a dining area. It would be fun for people of all ages. Some of the employees are not to smart. They can't seem to tell a medium fry is and a small. A homeless man walked up to us and asked us for change so we could eat. We gave him the only change we had on us. I wish places would give free food to the homeless. read more

Worse McDonald's I've Ever Been to... EVER. The inside is gross there's a mildew stench in the air that is always there under the typical McDonald's smell that I can never quite pinpoint. I never seem to get exactly what I order. Especially when it comes to getting a Double Quarter Pounder. I always seem to leave, come home, and find a Single Quarter Pounder even though I paid for a Double. The Fries are Terrible I don't think the oil gets changed enough at all. The Staff behind the Counter is always unprofessional. I would go to the Wendy's across the street if they weren't equally as terrible. I would Give this McDonalds a zero out of 5 if it were possible. Do yourself a Favor if you REALLY want McDonald's head back onto Rout 24 and drive further into Fall River and go to the McDonald's Next to Walmart. Newer Building Newer Better Trained Staff. read more

The quality at this particular McDs differs allot. Sometimes it's good and sometimes it's horrid! I've gotten a couple of things that were so stale they were inedible! Their Coffee is always good. read more

I came on this search of Yelp to see if there are other bad reviews about this place. But, looks like I'm the first to begin. I went to this McDonald's earlier today, and it was like a sauna! Managers are sweating through their shirt! I just thought they overly splashed themselves washing dishes. The AC was of course broken, but under this 90 degree weather, management doesn't even bother to get it working again. I was absolutely disgusted when a worker wiped their sweat, then touch the fries that were meant for a customer. I couldn't stand the heat anymore so I left! I would give this place a negative five star, if possible. read more