Reviewing a McDonald's seems weird. The food is the same here as any of them and the decor is a bit above average. But I want to point out that as I've sat here for my lunch I've seen such an incredible staff in operation at a McDonald's as I have today. There are a large number of elderly customers currently dining here. I've seen the staff here carry their trays to their tables for them, walking carefully alongside these guests instead of running ahead and putting the food down. As staff members clean and handle other required routine tasks they are checking in on these older customers as they go. I've never seen such care and consideration for our old met folks at a chain fast food place as I am seeing right now. There is a whole section filled with smiling elderly folks who have been treated with dignity and care beyond the expected level of service. All this while giving me my food quickly and without mistake. read more

Sometimes you really want a milkshake. But then you go out of your way to find a McD's and they don't even have milkshakes. And they won't even mix the McFlurry. Bogus. read more

They gave me nine chicken nuggets and not ten Ik this is a McDonald's but this is not Coolio. I was really looking forward to that chicken nugget and now I only get to enjoy 9!!! read more

McDonald's - 10 pc. Chicken McNuggets - Fast Food Near Me - Flourtown, Pennsylvania

As a former McDonald's employee I cannot believe the experience of this store. It seems like the employees are untrained in customer service and food preparation and hate the job. Those working the drive thru and inside at the counter are often unfriendly and rude when taking orders. They do not give the total cost of the order until you arrive at the window and often drop change on the ground because they're not even looking at the customer in the car. It usually takes over 5 minutes to receive the entire order, even when the order includes only 1 or 2 items. The food presentation is substandard. Burgers have too much ketchup and it's all over the paper or container because the sandwich ingredients are not placed on the bun properly. The French fries are usually undercooked and soggy by the time I open the bag in the car. I never ask to see the manager because they're are usually just as low standard as the crew. It seems like the employees at this store are put on the job without any training and not accountable for their lack of skill or common courtesy. The owners need to give their employee training a complete overhaul. read more

Half ass cooked food soggy fries and soggy chicken nuggets waste of money . Soda got more ice than soda in it. It don't matter what day of the week u got it's a waste of money. read more

Before starting I know this is McDonalds and my standards should be low but genuinely this place SUCKS. The inside is dirty, the workers are miserable, and nobody in there has manners. One time I went in because they forgot something in my order and the worker rolled his eyes as if I was the one doing something wrong. Please never go here. read more

Awful awful customer service from every person there - and horribly rude attitude. So bad I complained to the national HQ.

uber luber cringe like seriously guy. this place is actually uber bad when I'm here my food always takes very quick to come out, and the food turns out bad with very mysterious liquids on the food and the food always looking and tasting different. And on the other hand your food takes very long to come out and sometimes doesn't even come out to the point where you have to remind the staff even if the food is on the receipt. the actually food, it's McDonald's what do you expect like it alright with some nutty looking liquids. In total this place is really really bad. And it makes it even worse after I wait 29 minutes for my food and it's the most average thing I've ever tasted, realizing I just wasted 10 dollars. read more

We have ordered at this McDonald's probably 10 times over the past 6 years and EVERY single time there is something wrong with the order. This time was the icing on the cake. There were no customers in the drive through line (except me) and only 1-2 customers inside (so it wasn't busy). I ordered a two cheeseburger meal and a happy meal. I can get over the cheeseburgers looking like they were thrown together way too fast... that's the industry- and they were prepared properly. But we were missing the chicken nuggets out of the happy meal, and the french fries were cold. I checked the fries in the parking lot, which should have triggered me to exchange them, and check the happy meal... so frustrating as we don't eat fast food often, simply trying to enjoy a cheat meal with my son and we get disappointed every damn time at this location. In other words, please go somewhere else and save your money. If I could give a zero stars on this review, I would. read more

This place doesn't deserve a single star. The staff was incredibly rude to every person that ordered. Chocolate milk shake tasted sour and vanilla milkshake tasted like strawberries. Even though it wasn't pink in color. All customers inside were polite and didn't cause a fuss despite waiting a long time for orders to come up. Kiosks were out of receipt paper and table # markers. You didn't know that until you had forgotten to memorize your order #. Staff never called out ticket numbers, would just say what was in the bag. You think maybe more than one family ordered a happy meal? If they get a customer that is quicker to fly off the handle, we might see fight vids from this place popping up on social media soon. STAY AWAY! read more

They give my son a old milk had been open. I call the store no one answer the phone. read more

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Everytime you go to this McDonald's drive thru you'll receive your order wrong. Either something is missing or the food is incorrect. Spent over 30$ and both of my chicken Big Mac sandwiches were missing the chicken. You expect to get what you paid for but that's not the case with this place. Terrible. read more

Horrible. There was a piece of melted plastic in my under cooked fries. This was this particular McDonalds last chance for me. Long waits, incorrect orders, and unprofessional staff. read more

McDonald's - a piece of food on a red bag - Fast Food Near Me - Flourtown, Pennsylvania

I try to avoid this McDonald's honestly. It's the worst one in the area. Extra pickles to them is 3 pickles. And they weren't even put on my sandwhich. It was also the smaller crispy chicken sandwich I have even received from any McDonald's. If you want hot fries at this McDonald's, you have to specify to them that you want fresh hot fries. Otherwise they'll just give you old fries that have been sitting out for however long it's been. I pretty much always ask every McDonald's for fresh fries for this reason. The staff is friendly though. Overall I prefer going to the one in Dresher or Montgomeryville. I still have to ask them for fresh fries but everything else is much better than at this location. read more

I've never reviewed a McDonalds before but this one deserves a good review. The lady taking the orders and team making the breakfasts (on 2/3/23) was great! The lady was super nice and polite, quick. And the breakfast was actually really good. We had a sausage, egg, and cheese McGriddle and a Sausage, egg and cheese McMuffin. read more

This was the worse mc Donald's I have ever been the fish was overcooked customer service was so so I was so dissatisfied with the level of service it was money wasted but it taught me a lesson you get what you pay for and not for all fast food but this one truly stands behind that read more

McDonald's - A burnt fish filet and hard fries - Fast Food Near Me - Flourtown, Pennsylvania

Slow!!!! One car in the drive through, expect a twenty minute wait. They will get something wrong in the order which is funny because McDonalds corporate should have systems in place by now (been in business almost 100 years) that prevent any human errors and speed things up. Parking lot looks trashy, weeds everywhere and overfilled trash cans. They should bulldoze it and put up a new store. read more

Once again, I was sucked into trying Flourtown Mc"Ds. And it was a bad mistake. This has to be the worst McDonalds on the east coast. Asked for 2 double cheeseburgers plain. That means a fresh couple of burgers, not some shit you had there and tried to scrape off the toppings. Forget calling, they won't answer. And in the mood I am in, it would be a bad idea to go back for a refund. Put it outside, and even the dogs wont eat it. That place should be shut down!! read more

Terrible service. Website said it closed at 11:00 pm, I arrived at 10:10pm and all of the lights were out. The staff was outside participating in sketchy activities. Very disappointed. read more

There ice cream machine is always broken. I mean I get it but they're also just rude about it for no reason. every time they say their ice cream machine is broken I genuinely get upset. read more

In October 2018 the woman at the drive through took my credit card, said it would be a few minutes while they make the food, then disappeared into the back... I wasn't really paying much attention, but she held onto my card the entire time, about 10 minutes. The people in my car were wondering what was taking so long since it was a small, straightforward order. When she came back, she returned the card and gave us our food. I rarely use this card for local purchases, it's mostly for streaming subscriptions. So when I saw a $60 charge at Starbucks in King of Prussia later that month (someplace I almost never go) I knew there was something weird going on. I flagged it and my card company investigated and refunded me. I was informed that the Dunkin across the street recently had employees arrested for skimming customer credit cards. I'm 100% sure this McDonalds had employees doing the same. Recently I did a curb side pick up and waited 30 minutes before getting my food. I ended up having to go into the store and they had no idea there was a mobile order waiting for so long. One of the employees in the back said they yelled it out when it came in, but clearly nobody heard it. It's an awful location, I highly recommend not going here. read more

Worst macdonals I've ever visit. Very unkindly ppl, waited for so long for just simple order And so dirty inside. read more

One of my favorite places especially this location but tonight I gotta be ungrateful it's abnormally hot and I'm starving but most importantly thirsty after waiting a young few minutes then normal they past me my kids meal and drink and five minutes later come with mines and say sorry for the wait we gave you a apple pie after driving off I realize I have not a single ice cube let alone a cold beverage to go with the ice but I'm home at got a drink bit in to my pie and they must have they haven't sold yesterday pies so yes I'm pissed no drink and a nasty ass pie well done that the apples disappeared read more

Come here if you want to wait around for 10 min for a couple cheeseburgers while listening to the employees argue with each other behind the counter. Two of them were literally about to get in a fist fight. All this at 7:30 on a Tuesday night. I come here once a month when I get my haircut next door. This seems to be a constant experience at this l Jan 2020 update. Stopped again on my monthly visit to flourtown. 3 employees on break at the table closest to the front door loudly arguing about their ghetto high school social media wars. I'm hearing the f-bomb a few times a minute. Food was faster this time and the cashier was very nice so it's s more of a 2 star review this time. we'll see how next month is read more

So annoyed. I asked for less ice but my small cup was filled with ice. I barely got 5 sips out of it to was down my food. They don't do refills either bc of Covid. Make sure you get your receipt in the drive thru or pickup. That way, in case you have a problem you can call customer service and have proof that you were there. I'll be sure to ask for No Ice next time. read more

For the second time this week I ordered from this McDonalds during business hours, only to be told they were closed. I arrived at 9:45 on a Saturday night. Tonight when I asked what their your usual business hours, the only answer I got back was, "We are closed, have a nice evening." He said this at least five times. When I told him this was the worst McDonalds, his reply was, "Then why do you keep coming back?" I will not be coming back for now on. Please avoid at all costs. read more

I don't know why this place is still open. It has been painted prison gray to look fresh and new but the food is worse. Saturday afternoon 3 cars ahead of me at the drive thru. Fries were barely warm, double cheeseburger was cold and cheese was not melted at all( do they keep cooked burgers in the fridge). Soda had no ice. Corporate needs to take the franchise away from the owner, sort of like a slum lord because no one seems to care read more

Never go here! The drive in is slow, not because they have a long line. Because they sit on their phones and talk and make you wait until they are done. Unacceptable!!! Line all the way down the drive through and the girl was on her I phone?! Really and on top of that just rude and slow. They also need to update. Old and dirty! Never again! read more

Ordered through ubereats & i'm missing some food in my order. Called them & they immediately blamed the uber driver. I told them the bag was sealed with their yellow tape so how can the driver reach into the bag & not rip the tapes & the bag? Also this is not the first time that my order was missing something. Did the uber driver also took them? I dont think so. Never ordering here again. read more

I don't even have any words to describe how awful this McDonald's is.... rude employees who smoke joints on their break...... waiting in line for over 15 minutes bc this one girl can never seem to put down her phone... one employee shoved my food in my face and didn't even say anything. They never give you ranch so don't even bother to ask. read more

No one in the drive thru can hear you...I asked for a bacon smokehouse meal size medium with a Diet Coke and two McChickens. I asked for cheese which became an ordeal because she couldn't hear me. Then she said and you ordered a bacon smokehouse meal large right? I said no a medium and then she asked me what I wanted to drink again. I asked her for the total and had to wait on that. Does it not come right up? It would move faster if they could take you order the first time... read more

Worst McDonalds I have been too! Service is very slow and employees are very rude! They get my order wrong every time I go to this McDonalds! read more

I have never written a review before, but this McDonald's is so obnoxiously terrible that I'd be doing the public a disservice by not writing of it. At 3pm on a Wednesday, I wondered why the drive-thru line was so long before it became clear that gross mismanagement was the cause. I sat for five minutes at the speaker waiting to have my order taken and no one ever came. I pulled up without ordering and watched the person behind me do the same for ten minutes, to the extent that cars extended long outside the drive-thru line and had begun aggressively honking their horns. The cashier asked me if I had ordered, as though that was even a question seeing as the drive-thru line had already become a traffic jam due to that staff member's negligence. I ordered at the drive-thru window and the cashier took my card and disappeared for ten minutes. During this time, I saw no evidence that anything meaningful had taken place and the line only grew longer. My order was simple and shouldn't take even two minutes, let alone ten to process. When my food finally arrived, the cashier handed me the bag and very quietly said "Sorry for the wait" before closing the drive-thru window without my having had a chance to say anything. Overall, it took about half an hour for me to get from the beginning of the drive-thru to the end of it. The food was not up to standard. Even if I ignored how terrible it tasted, the fries were so stale that I didn't even feel comfortable eating them. I can't overstate how unprofessional, mismanaged and uncaring the staff must be at this McDonald's. I don't usually write reviews or even send complaints about any place I've been to, but this one is genuinely, uniquely and embarrassingly poor. Even if you live right across the street, go to the McDonald's a town over. read more

This McDonald's has to be the worst one in America , super slow very unorganized I could go on and on . Fast food shouldn't take 15mins ! And this is my 3rd time here the Owner and managers should be ashamed at how this business is being ran . It's really sad read more

They always make me feel guilty when I'm ordering like I'm inconveniencing them and they regularly close early

Want to wait in a drive thru for 15 minutes that has no way out when you decide it's not worth the wait to have a made to order order that isn't made to order yet takes 15 minutes and more than likely will be incorrect when you receive it? Pick this place if so. WORST MCDONALDS IN THE TRI-STATE AREA!! read more

This is by far the most disgusting mcdonalds i have ever been too. they charge extra for 1 side of sauce. i got a chicken ranch wrap and when i recieved it, it looked half bitten and the the wrap itself was ripped. my boyfriend usually gets cheeseburgers and everytime its cold. not worth your buck! read more

worst fast food service ever and this one is usually bad, stay away. I customized burgers that came out wrong after over 20 min wait at drive thru At 4:00pm. Asked for salt & pepper packets got only pepper. Burgers dry and burned on edges. No idea how they got franchise. Cars were lined up stuck in line in bordered cattle chute behind me. Terrible read more

Was so disgusted got sausage burrito little bit of cheese very dry and got ice for my drink with roaches climbing up and down the machine just got my drink not to insult them took one sip threw it out because no flavor to it read more

Never eat the filet of fish during off peak hours. Unless you like sitting in the bathroom while you write a review