This McDonald's sucks! Costmer service forget about it. Food average for McDonald's but who knows if they will mess your order. Never consistent! Never clean when we go in. read more

Good air conditioning good food never mess up my order and workers are nice Good place read more

McDonald's - Good - Fast Food Near Me - Fountain, Colorado

This place is trash. At any given time they have 10 cars parked from the drive thru. Orders are always inaccurate, so far it's taken 22 minutes to go through the drive thru and now we wait. It's wild, back in the day you actually got your food at the window and employees took pride in their work. McDonalds fell off. read more

McDonald's - Cars just waiting for their "fast" food - Fast Food Near Me - Fountain, Colorado

The guy at the window runs his mouth way to much talking shit when we finally got our food our fries weren't in the the fry container he dumped them upside down into the bag and my nuggets where just thrown into the bag and don't get me started on my burgers if you could even call it a burger the fucking guy turned them in balls by why it looks like he squeezed them in his hands then when we bring it up to them they called the cops to get me banned from the store so ya fuck this place they need to be shut down!!!!! Can't even show pictures because when we handed them back the back to look they never gave it back so i paid for nothing at all this place is a joke i hope i see a change or a manager tomorrow because ill be getting a lawyer if it not made right. read more

Very poor quality and consistently disappointing. Ray Kroc is rolling in his grave. The manager at this location must be non existent and or very lazy. The fries are soggy and rationed. I miss the nostalgia of this restaurant but this particular location is a nightmare. read more

McDonald's - French Fries - Fast Food Near Me - Fountain, Colorado

They are still sorry as hell! Milkshake machine busted again! I'm giving up on this place! read more

McDonald's - Parking stall - Fast Food Near Me - Fountain, Colorado

After reading everyone's review, it still has not gotten better and its 2026. However, theres at least 2-3 people workers that understood what customer service means. Other than that, I'm still having to park to wait for my food EVEN THOUGH, I ordered over the app 20 minutes prior to picking it up. They need to stop putting people to "just" park, I also have kids who cant sit for long while we wait for the food. The longest Ive ever waited was 30 minutes. read more

For a fast food restaurant it's not very fast. Most of the workers are just standing there having side conversations, and we're not getting anything done. I personally waited 24 minutes for a to go order, On top of that some workers came up to the register to complain about how tired they were while customers were trying to order. read more

Even when it's not busy, you still are made to wait in the waiting lanes. Almost every single time, my food is incorrectly made. Consistently aggressive workers with zero sense of urgency read more

This place is ran by the most incompetent people and it hasn't changed since it opened. Tell me how I put in an online order for 45 min later and they make me wait for another 20 in the parking lot. This place needs a hard reset. read more

Always cold food and always makes you wait in the parking spots for food in drive thru. No matter how big or small the order is.

The lines are always long which isn't a big deal but even when doing the mobile ordering and picking up at the drive thru, I get told to go park in a stall. My order is either cold, wrong, or undercooked. I keep giving them a try but today was the last straw. My Big Mac was missing an entire layer and I didn't realize it until I got home. I doubt the staff would have fixed the issue even if I would have gone back. read more

McDonald's - 2nd layer missing pickles - Fast Food Near Me - Fountain, Colorado

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This location is slow and customer service is poor at best. I ordered ahead through the app, waited 10 minutes before leaving my house to give them time to have things ready, waited in the long drive through where I was the only one who had ordered ahead, and still got parked the wait for my food. The car BEHIND me, who was in the lane next to me and I saw they ordered a lot of food at the speaker, got parked as well and their food still came to them before mine. When I got the order, the drink was wrong, and my food was dry and mayyybe lukewarm. I can't imagine getting parked for food I ordered 25-30 before I got it, that must have been made a while before I got it based on the quality. I was able to bypass the first window and waited a full 5 minutes at the second window before even being acknowledged and subsequently parked to wait. When the girl brought my food to my car (finally) she nearly threw it in my window and stormed away before I could even say thank you. This location needs to prioritize orders made ahead of time. Not doing so holds up the line, and defeats the entire purpose of ordering ahead. read more

Every. Single. Time I come to this location, I have to park at a spot to wait for my order. I would understand if it was extremely busy but this is suppose to be fast food not sit and wait food. If I want to sit and wait, I wouldn't bother using the drive thru. read more

Was trying to use a deal from the app, apparently the system was down at this location. The cashier said his manager specifically stated they could not accept any deals from the app. I spoke with the manager (Miss D?) and she gave pretty lame excuse that she could not override or honor deal. If I knew I could not use the deal, I wouldn't of come. Was honestly only coming to McDonald's to save some money for a quick dinner, couldn't even do that. Pretty lame. After receiving meal, took bite into burger and realized that while ordering and paying fir a double cheeseburger, received a single patty. When trying to go inside lobby, found doors were locked. And not only for me, their workers couldn't get back inside the building. I told one of the employees outside the mistake, she was eventually let back in the building and was able to fix the order. On the way out, saw the sign advertising their app which I found ironic since their system doesn't work and they won't honor their own deals. read more

McDonald's - a mcdonald's sign lit up at night - Fast Food Near Me - Fountain, Colorado

HORRIBLE!!! This McDonalds has been a nightmare for us. We live near by and the last couples times we have been here its been terrible. Tonight we spent over $40. Every single item, but our chicken nuggets amd crispy chicken was incorrect. To make matters worse the lettuce on our McChicken was brown and old. Our double cheese burgers had one patty and 2 pickles. Take the time and drive to the McDonalds on 85/87 at least there they will get your order correct. read more

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It's a twenty four hour location hold up a few minutes before 5 AM.s sat there in the drive through no one came to take my order. I drove away to look for some place else. No luck. Called them to see if they where open and a girl answered. I explained what happen ,she replied I just put the headset on and we where in the back preparing. Mind you they are open 24 hrs. She should have had the headset on already.Got my order went to my sitting job and it's just minutes minutes.away and nothing is warm. Had to microwave it when I got to my job. Also the guy that was at the window didn't greet me just told the amount and gave me my change. Wow what service. I WORK FAST FOOD FOR MY 2ND JOB and that's not acceptable. read more

Garbage... the quality of food for some reason is lower than other McDonalds I go to and the wait is longer. Half my order was also missing. I guess it's also my fault for not checking. read more

This is ridiculous I used to work at McDonald's and we had an exact time to let the burgers cook so I don't know why this is raw. read more

McDonald's - Quarter Pounder with Cheese - Fast Food Near Me - Fountain, Colorado

Service is terrible. Ordered food in the drive through told to wait in spot 4. Waited 1 hour before having to go inside to ask where my food was. Handed my receipt to the worker who then asked where I was parked. I informed them I parked in the spot I was told. They would then have to ask me for my order again with my receipt still in their hand. Wait for food some more. Get food drive home to find I still had missing items from my order. Worst experience with McDonald's ever. Would give zero stars if possible. No organization. Poor service. Food was warm not even hot. Place was dirty looking. read more

Leaving a review for this store once again because I've never had such a bad experience at any store before. I used my reward for an iced coffee and left empty handed because they gave me sweet tea instead twice in a row, acted like I was in the wrong just to realize that I was right. And ended up giving me a watered down hot coffee over ice. I just said nevermind and left without it. After waiting 30 minutes and getting attitude from workers thinking that I'm complaining over nothing when I was polite and just wanted my coffee I purchased. Save yourself the trouble and don't go here read more

If i could do 0 stars i would. everytime without fail, no matter the time of day we have to park in a spot for them to bring us our food. well today was absolutely ridiculous, we were told to park in handicap spot because there's so many cars here waiting for food all other spots are full. The service here is awful, they need to do better. read more

They made me park in the handicap instead of just waiting in the line what if someone is actually needing this spot... feels illegal these people suck! Go to a different McDonald's this is trash and down right wrong. Please fix this McDonald's y'all can't be having customers park in handicap just to not have them in line. Food was shit. Location is trash. read more

We visited on Mother's Day for breakfast on our way to take a drive up north to the mountains, and the lady who took our payment was so sweet! I wish I could have asked her name and given her a shoutout. Husband ordered his normal burrito breakfast, it was given to us hot and fresh. We didn't have any problems! read more

McDonald's - a view of a gas station from inside the car - Fast Food Near Me - Fountain, Colorado

Was told the door dash orders are not a priority by the older blonde manager. after waiting for 20 minutes for an order that was placed online. Lady refused to give me her name, while the she pulled her assistant manager in from helping me. A customer didn't get their food due to their service. If you can make a drive to any other location I'd recommend doing so. read more

I walked in for a take out order asked for fresh fries and ended ups with stale old fries and rubber nuggets, after a few visits like this it now joins the ranks of our disgusting Popeyes chicken and Wendy's off of 85/87. If you cant handle fries and chicken you should just close up shop. read more

My Big Mac is old and so are my fries. I just tried to call and it just rang until I got a very loud fax machine noise/ignored at the counter read more

Slowest service ever. Multiple occasions waiting over 30 minutes for food to arrive at the table.

No matter the time of day, the slowest and least competent people work here. The lines are always long and the food is subpar. McDonald's used to be a great place for a fast, great value, nice overall meal. Instead, I waited more than 20 minutes for my meal as k watched the staff eating and chatting. PLEASE get some employees who will work or replace with automation as this McDonald's is a sad shell of what this company used to be read more

Always super packed which makes sense. There's only one drive thru lady I really like she is always super sweet & efficient. Eating in the lobby: it's all run by teenagers who get paid if you get your food or not. They could care less. Orders are almost always wrong. Rude customer service & you get mean mugged for even going inside. All in all, not a bad place to eat at, if you only eat it once in a while. read more

This McDonalds is the absolute worst restaurant in the history of fast food! They ONLY had water for drinks! They messed up my order like they always do! Paid for a large fries and they were missing, ordered PLAIN cheeseburgers for 3 meals and guess what?, they put everything on them even though the sticker on the food says "plain." They have poor communication skills and don't pay attention to details! The customer service is the worst I've ever experienced!! read more

DONT COME HERE!! Seems to be like they're hiring kids right out of high school that are disrespectful, unprofessional, And service was terrible. I logged in using my McDonald's app and helped myself to my rewards, meanwhile being judged from behind the counter. Once my coffee was ready, the cashier yelled my number set the coffee down and just walked away. I get to my car thinking everything was normal that I did not add nor sugar to my coffee. This is something that is not the biggest deal in the world, but it is a disappointment as McDonald's prides itself on uniform service whatever location you are at. The environment seemed judgmental and very unprofessional read more

Horrible cashiers/customer service in the Morning. This is the 3rd time my husband and I get breakfast and we get attitudes by the person taking our order in the drive thru, or person being rude, like frustrated at us as if we did something to them. McDonald's I have not had any issues with your evening crew at all, but morning crew seems to be moody all the time and rude. So unacceptable. Last thing I want is starting my morning with rude people. All I was doing is getting breakfast and all of a sudden I get attitudes and mean looks for no reason. It seems like I can't even bother for ketchup because they sigh she me and look at me dirty and or give me attitude. This is ridiculously sad that because someone isn't happy with their job they have to take it out on people. I may not be the first nor last person they do this to. read more

I went in with my kids to have a quick meal. I ordered off the kiosk inside. I wasn't aware there wasn't a soda machine available to use for guests(what McDonald's doesn't have a soda machine???!) , so I ordered a drink as though I could fill it myself. We waited 25 minutes for food to come out. I went and stood in front of the cashier area where they have one person running the counter and the drive thru orders. I stood there 5 minutes to get my drink changed and gave up because my food was getting cold. Then my son is eating his Big Mac and to his surprise a piece of lint was in it. None of the sauce we asked for was in the order either. If we wanted to ask it'd probably be another 5-10 minutes of waiting while our food got colder. Also I don't want to pay nicer restaurant prices on this garbage. If you're considering going to this McDonald's, starving is a better option. Or going to a nicer place where you may pay barely more. read more

Horrible poisoned food every single mc Donald's in America needs to be shut down for good the service is complete trash every single time we go there the food is slopped together cold thrown in the bag shut this place down for good! read more

Orders are always very late. The app automatically switched me to this location which is stupid instead of the one on route. I could not cancel as well. I had to drive the opposite direction o my to find out the order has not even been touched. read more

They ALWAYS forget something from my order! ALWAYS! I don't remember the last time I got a complete order with no issues read more

The worst if you ever get your order right it is a miracle. Most people don't care at all about their job.

I have to tell you this place has improved so much, maybe new management , maybe new employees , but man they are so nice , friendly, they show they care about you, food is warm and taste fresh , looks very clean , thank you for all you do, there is people that do notice the good things you do !!!! read more

When you come by and use the drive-thru be prepared to be parked before you get your order. Both McDonalds in the Fountain park customers before you get your order. plan to park anywhere from 5-15 minutes. McDonalds no longer manages its restaurants for fast food drive-thru. read more