Service wise, you can tell the employees they have around 9pm have been thru it. But man, as far as the food... i ordered a ranch snack wrap. So small of a chicken strip that I re-rolled the tortilla into a burrito. The chicken wasn't cooked properly. read more

McDonald's - Ranch Snack Wrap - Fast Food Near Me - Fredericksburg, Virginia

There's no way at anytime should people be waiting in the drive thru for 15 mins idk what's going on with McDonald all thru out the city but the service is complete ass and inconsiderate of others read more

McDonald's - Rock hard mcchickens and the fries were cold - Fast Food Near Me - Fredericksburg, Virginia

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Food was hot and fresh and staff were nice even in the middle of the night. Nothing like fresh fries at 1A

If I could give them a 0 I would the manager with the face mask was extremely rude over a spoon they didn't even mix the shamrock McFlurry as you can see in the picture they handed me old fries then had an attitude yet again once I told them about it definitely do NOT recommend read more

McDonald's - OREO Shamrock McFlurry - Fast Food Near Me - Fredericksburg, Virginia

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The food was perfect with cooked beef from the quarter pounder. The fries are salty and well seasoned. The worker didn't know the allergens in the chicken nuggets. But we ordered from the screen not from the counter. The inside was beautiful. Overall, the location is good but wished if the staff knew about the ingredients. read more

My husband and I were driving separately during our move down south and met up at this McDonald's because they're 24/7 and we were still on the road at 2am. The food was hot but they got the order wrong and the wait was quite awhile to get the correct items. At 2am on a 500+ mile moving road trip, this isn't fun to deal with. The food was good and fresh. My dog seemed to enjoy the quarter pounder when I wasn't looking. She ate the whole thing. read more

Everything I wanted to order was either out or the machine was broken! Y'all need to do better.

all the workers who work here are extremely lazy, they will lie right to your face if they don't feel like doing something with your order. If you are struggling to work at McDonald's you need to rethink your life choices and get your head out of your a$$ read more

I only eat McDonalds super late at night when nothing else is open and I'm not sober. This location is single handedly the reason Cook Out and the 4 Mile Fork location gets so much business. 9 out of 10 times I try to come here they're either "only accepting cash" or they say their systems are down. I was just told the system would be down until breakfast.. these people are getting paid to pull up and hang out and I don't knock them for it but jesus can we get the ratio to at least 50% success rate vs a 10? read more

I keep going to this McDonalds out of convenience because it is in between my house and the highway but I have never, not once gone and actually got my order prepared correctly. Missing items, watered down drinks, rude staff, and long waits. Expect them to get your order wrong. Make sure to check your bag before you pull away. read more

I've been to this location several times with almost the same results. It seems the younger the employees, the less they care about taking orders, customer service and accuracy of the food. Im not sure why someone decided to put the wrong bread and egg on my sandwich which was made twice! I pulled off assuming that they got it right the second time. The end result was me calling to get a hold of a manager but to my surprise they took the phone off the hook. Pretty clever for young teens/ adults to evade responsibility! Long story short, I had to drive to the location by the mall and pay AGAIN for another sandwich which was accurately fulfilled! I will never eat at this establishment again! read more

This was what I received for my breakfast this morning. I don't know what kind of egg this is. My hash brown is rolling around in the bag, very unsanitary. And I think this is an onion in my egg. Come on McDonald's you can do better than this read more

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On a whim, we decided that we both wanted a Big Mac from McDonalds. So, we went thru the drive thru and ordered two Big Mac Meals that came with the burger, fries and a soda. It has been a really long time since we stopped at a McDonalds for lunch. We were shocked at the price of $17.47 for 2 meals. We do have to say that they were really good, super fresh and hot. read more

Personally don't eat McDonald's, but this is a great pit stop for truck drivers and buses being that they have parking available for such. Located in a pretty busy area (highway & shopping center). Doesn't directly pertain to McDonalds, but there are no crosswalks or signs for pedestrians to cross the busy road in this read more

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Very NASTY!!!!!!!!!! Needs a deep cleaning. Both bathroom very very nasty to only be 8:12am. Kids play area disgusting. Dirty. Worst McDonald's I have ever stop at while traveling with small children. read more

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Went to this location tonight. Manager on duty is barking orders at employees and trying to assert his dominance over them. I couldn't help but laugh at the guy. It was rather pathetic. Talk to your employees, not scream and yell at them. Doesn't matter if it's rush or not. Ordered a couple of the holiday pies. Had to wait 10 minutes on them to cook. They were cold still. Other employees were great. Manager needs more training or to just be fired. I'm sure the employees would be much happier and a better work environment read more

I placed a mobile order and ordered two quarter pounder with cheese . ( along with other food) My husband started eating one and something did not taste right so he looked at it and it was raw so he got the other one and cut it in half and it was also raw.I tried calling McDonald's aI'm getting no answer.Hopefully my husband does not get sick from eating some of the burger! There is no excuse for what happened.Hopefully someone will get in touch with us! The McDonald's was at 5420 Jefferson Davis Hwy, Fredericksburg, VA 22401, on april 3, 2022 at 6:10 pm read more

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Stopped in and it was chaotic. Ordered a meal deal in large. Got fries that were half full and was given a medium soda cup. I would have asked for them to fix it but the attitude..... left something to be desired. The Big Mac tasted fresh. Fries were average. I'd return if I had to. read more

Better than El Charros across the street. Highly recommend the Egg MacMuffin here. Very clean and better than average staff. read more

Constantly getting orders wrong. Avoid this location if you want decent service and the food you actually ordered.

WORST customer service ever and extremely unprofessional. do not recommend at all, go to the other one instead right up the road!

I loved having to ask the window guy to come inside and actually take my order since I drove around the building a couple times

Came here while driving down to Florida the drive threw is open 24 hours there wasn't much traffic but the food took a awhile they girl at the window did apologize for the delay read more

Crew doesn't listen nor care. I got a simple order with my burger having no mustard. The burger had mustard on it. Pulled through again to tell them of the mistake, and the woman who gives out orders was very rude with a big attitude on her shoulder. Thank goodness we are passing through. read more

Literally the worst McDonald's I have ever been to. McDonald's always had bad expectations but this is the rudest staff and worst food I have ever had. I would be happier if this place was shut down and replaced with a good restaurant because this is just a waste of space. The entire staff needs to be replaced and especially the managers playing music and disrespecting the customers and cursing and yelling at the employees. read more

Ordered two deluxe quarter pounders, on Big Mac, one filet of fish, on McChicken sandwich at 10 PM Sunday night. Food was cold, French fries were stale, filet of fish was like a chunk of cardboard, inedible. $30 down the drain, no more McDonalds for us. It'll be Burger King, Wendy's. or Five guys. read more

June 28, 2020 11:30 a.m. Due to Covid-19 we understand there are restrictions at restaurants and that they can seat up to 50% capacity. I could not find under Phase 3 that restrooms were to be closed or seating was not allowed at fast food restaurants. Is there a restriction for fast food venues that I missed? On our trip from Pittsburgh to North Carolina we stopped at the McDonalds at 5420 Jefferson Davis Parkway, Fredericksburg, VA, on June 28, 2020 around 11:30 a.m. Dine-in seating was not available and the restrooms were blocked off to customers. Carry out/drive through were offered. Staff was not very friendly and I felt that they thought they were doing me a favor by waiting on me. Are there local restrictions for fast food restaurants or does the management team not want to pay their staff to clean tables and restrooms? Won't be stopping by here again. read more

Absolutely lazy employees! Sat in a long line in the drive thru and when we got our food we realized that they forgot to charge up for something but instead of fixing it at the window, they told us to go back through the line. The LONG line. Very lazy people that didn't want to fix their mistake. read more

This event happened literally less than five minutes ago. My family and elderly grandmother came to this establishment to use the restroom after a long day of driving and to pick up dinner. There was about 3 cars in the drive thru on our arrival. My grandmother, mother and daughter went to order while my son and I finished using the restroom. My elderly grandmother and mother stood there about 5-10 minutes after a tall bald employee said he'd take our order we waited and waited and I came from the restroom asking another employee who was purchasing a drink at the register if he could take our order. He told us no one would take our order and to use the kiosk which we were unfamiliar with. My mother asked why couldn't they check us out if the other man said someone would be right with us. The tall bald man told us he was checking out the drive thru first who was here before us...at this point it had been about 15-20 minutes of being in this establishment, the wait so long my children went to the play area and only two cars in the drive thru which the three that had been there when we arrived were already gone. The man kept saying he would get to us and never did at that point i told my mother I don't want to eat here my mother went to the restroom while my elderly grandmother and I went to take the children to the car who were exhausted and hungry at this point since the workers refused to assist us after my mother asked if it would be better if we went thru the drive thru to which the tall bald man replied someone will be with you and we had been nothing but polite and patient and now being frustrated because we just want to order, eat and go home facing many hours ahead. My mother goes to the restroom and a male of Caucasian descent walks in uses the restroom and approaches the register the tall worker immediately stopped taking orders from the window and went to assist this Caucasian male. My mother approached the tall worker and asked why he immediately took this man's order after we had waited for so long he said we were "wrong to roll up on him" when we questioned what was taking so long. We are educated women of African descent and were nothing but patient and respectful and when we "questioned this worker because of the extensive wait" he decided to ignore us. But when the a Caucasian male walked in he immediately served him. This was nothing but racism at its core and McDonald's should be ashamed to employee such a person read more

Location is supposed to be 24 hours. Last three times I have stopped there my way home from work between 230 and 330am I was told they are not taking orders. read more

That bacon biscuit. Mmmm The eggs are gross of course, but over all the sandwich tastes great. The lady working at the register was very nice and added Carmel to my coffee upon request. read more

Me and my boyfriend and little sister went there for a late night trip first we got three drinks they were handed to the people in front of us the team member rolled his eyes and huffed because we asked if they could be remade then he gave my boyfriend and attitude I was not pleased with the service I was given especially when me and my boyfriend had a problem the night before we were given no large fries we went back our food was cold the fries were undercooked still frozen my boyfriend spoke with the manager he was very rude snatched the bag out of my boyfriends hand and threw it into the garbage can then when my boyfriend went to look and see if everything was in the bag he kept saying " yes it's all there" like we know! read more

This McDonald's claims to be a 24 hour McDonald's, one that's open at every hour. However, 9/10 times (no exaggeration) this restaurant is closed (either they tell me or nobody answers the drive thru) when I go there between the hours of 12am to 4am. This has happened 10+ times, it's honestly ridiculous. I don't know if the employees just clock in and ignore everything or what... but it's too consistent for it to be chalked up to mistake. Don't advertise 24 hours if you're not going to serve your customers during those hours. DO NOT expect to be served at this McDonald's late at night. read more

There is a pleasant lady named Dorrine here who was greeting guests and helping them with their orders. I saw her get yelled at by a rude manager in a blue shirt. read more

Almost every time I come to this location I experience some sort of issue, usually with customer service. I normally only stop here if someone else is with me and they want me to stop. One time they got my order wrong and I had to go inside and it took me explaining my incorrect order multiple times for someone to understand what I was asking for (they had forgotten one of the burgers to my order and kept thinking I was saying that I didn't want the one thing they had gotten correct.) read more

At around 4-5 am the workers here are very rude I have said thank you every time I come they never answer back but yet they were laughing like crazy as if something is funny in then they are incoherent when the window opens and they should be thanking me for me buying there hard sausage biscuits I believe they are purposely doing this cause this isn't the 1st time they done this to me in my girl they watch on the drive through camera and pick out people they do not like and over cook there food! This is low low for a good McDonald's please stop giving us old food and bad service overall or I will keep complaining this is childish. And a waste of my money! read more

We had to wait thirty minutes for food. Luckily the thermostat was maintained at a refreshing 50*. This place is an absolute disaster. They have kiosks for ordering, which apparently takes the fast out of fast food. And the food was so overcooked it was fossilized Never. Again. read more

The worst McDonald's ever, the drive through made me wait 30 minutes just for a coffee and after 30 minutes I had to go inside and cancel it and ask for a refund, the manager and the workers didn't know what they were doing, read more

I only eat here if chic fil a is closed because it's awful slow service. Most everyone that works her re seems like they could care less about their job. read more

Service at this McDonalds is always horrible. Tonight, I was asked to pull forward in the drive through to wait for my food. 20 minutes later I had to remind them that I was still waiting. They had completely forgotten about my order. read more