Very very slow!!!!! Very out of order!! Not enough staff...never even got the chance to order after I waited for 25 minutes... was getting order messed up left and right.. some people didn't even get there food read more

stopped in to get my ice cream cone while traveling. The guy gave us a really nice size cone. The only thing is that no one smiles or looks like they are happy having a job. Need to work on your smiles and your greetings. But thanks for the large ice cream cone read more

We went through the drive through and ordered a small coffee and a medium diet dr. pepper. Coffee was almost room temperature- not the hot coffee McDonalds is known for- and we received a Diet Coke instead of a diet dr. pepper. Had to ask 3 times for a coffee stirrer. Cashier was more interested in laughing it up with the other employees. read more

Y'all are the best me and my friend love the fries and chicken nuggets etc! Keep up the good work !

We were coming back from our camping trip so we have a camper and there was so much room to park our camper. We went inside and ordered our food and they took about 5 minutes to get all 5 meals ready. It was awesome. When we came out we looked in our bag and everything was there. Overall it was a great experience. read more

McDonald's - There is so much room to park and eat. - Fast Food Near Me - Greenville, Alabama

This is probably the worst McDonald's I've ever been to! I went to a machine to order my food (therefore doing half the work for no discount!) and they somehow forgot to prepare it. After 20 minutes of sitting at my table with the number on it and no service, despite several employees walking past us several times, I had to go up to the counter to ask if there was a problem with my order. The lady at the register said nothing to me, brought the ticket to the woman whom I assume was the manager. This person only barely glanced at me and kept her back turned to me. Said nothing, yet again. I waited for an additional 5 minutes behind the counter wondering if they were even preparing the order. Luckily it was. The same manager brought my tray over to me without speaking to me - no apology whatsoever. I'll just assume that they're racist against white people. However, the restaurant was full of cackling employees in the back, having fun with each other. No professionalism whatsoever. Another local patron at the next table noticed all this and said that this McDonald's is one of the worst, and that since it had recently transferred ownership, the restaurant went down the tubes. McDonalds needs to take a look at this place. A total failure in the service industry! read more

Clean! Fast! Friendly! Social distancing in place. Everyone has a mask on their face. Food came out fresh and at a great pace! Thank you! read more

The cleanest (including restrooms) mcds I've ever been in. Friendly, fast, good food and a very large lobby and dining room.

This is a great McDonald's! Was driving from Florida to Maryland and stopped off of I-85. It was crowded but clean and the service was fast and friendly. And the customers were the most polite I've ever seen. Maybe this area of the country is like the old West? Everyone back then was polite 'cause you could wind up dead for being rude to the wrong people. Any way, it was a good decision to stop here. read more

McDonald's - the menus on the wall - Fast Food Near Me - Greenville, Alabama

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No stars. They were absolutely rude and rolled her eyes as we told her they got our drinks wrong. She didn't give us our change back and she made us pull up and wait to give us 2 drinks and kept shutting the window when we talked. Will not be coming again very upset. read more

My family and I are on our way home from Gulf Shores vacationing from Illinois, and we stopped in to this McDonald's to grab breakfast. The bathrooms were immaculant, the entire restaurant was clean! Service was great, and the food was hot and we got exactly what we order! I would highly recommend this McDonald's! read more

After leaving the doctor I decided to have a McDonald's quarterpounder as a treat...it had been over six months since I had one due to the pandemic and I thought it would be a treat. Being as I'm a bit hard of hearing and my left arm is in injured and in a sling I opted to risk going inside to order and retrieve my order. I see that this particular McDonald's is listed as having delivery and curbside pickup but I saw no evidence of this (maybe it exists in the clown's imagination only?)...unlike Chic-Fil-A which does an excellent job at placing curbside pickup signs and giving excellent service. Whatever the case, I wanted a quarter-pounder so went inside the Greenville McDonald's. When I enter I find the dining room to be basically empty with only two people inside. These two people had apparently already ordered and were waiting on their food. Knowing what I wanted to order I walked up to the "open" register and waited for one of the employees to come take my order. And I waited. And I waited. And I waited some more. None of the six or seven on the "front side" of the kitchen acknowledged me. I began to feel as if my presence was not welcomed especially as employees walked right past me, ignoring my presence without so much as a nod of the head acknowledging me standing there. I waited longer than I should have, probably because it's a hassle getting in and out of vehicles and buildings with a bum arm. Finally I turned around and left. I'm sure it will be a long, long time before I let a McDonald's *anywhere* have any of my money. In this day of so much division in our country I hate to mention racial discrimination but that feeling was certainly what I left with. Maybe it was just very, very poor customer service. Maybe. read more

Fast service & Hot food, what more could you ask for. The BEC biscuits along with the hash brown were fresh and hot. Great Caramel Frappes definitely hit the spot. read more

McDonald's - Receipt for the BEC biscuit combos and 2 caramel Frappes. - Fast Food Near Me - Greenville, Alabama

This was my worst experience at McDonalds ever! I ordered a dinner box and was given Big Mac Bundle. I even asked at the window if the dinner box had everything like the 2 cheeseburgers, 4 small fries, 2 big macs, sweet tea, and a 10 piece nugget. They said yes so i paid for my food. Afterwards i only got 2 big macs and 2 fries. I had to pay $16 for what looks like 2 meals rather than the dinner box which i would've had to pay only $13. I don't suggest coming here. read more

I'm done! Months ago I was told that through my app my order didn't go through despite me showing their manager that the charge went through on my banking app. The longest I've ever had to debate something and then given cold food cause the argument went in for almost an hour. Yesterday I give my order at the drive through and the order was half right. I asked why and the drive thru window was shut in my face. This has been ongoing for years. Orders are wrong and these workers are not smiling, are not courteous and just freaking rude. I've been to McDonald's my last time! read more

We went during lunch and they were busy. The people were friendly and the service was fast. I love McDonald's fries when they are hot and they were. The store was also clean read more

Staff was not friendly, it was like they were doing me a favor!! Welcome to McDonalds? Not! I said where do we order? The staff member pointed to the screen and walked off? So I placed our order and turned around and noticed there was a cash register, only one taking orders! I didn't want to use the screen to order because everyone else was touching the screen! After my order I tried to sanitize my hands but both hand sanitizers were out! Food was good once we received our order. Because of the indifference to the customer, I will bypass this McDonalds. read more

On top of this being the slowest McDonald's I think I've ever been to, the cashier owed me $.70, but her drawer closed, so she gives me a dime and tells me that's all she can do because the drawer is closed. WTH?!!! read more

I went through the drive-thru and ordered a medium fry and 3 chocolate chip cookies. After I was handed my order at the second window, I checked my order. When I inspected the contents in the bag, I noticed that all 3 of my cookies were dark, nearly burnt, and hard. So, I pulled into a parking spot and went in and spoke with who I assumed was a shift manager. I told her that my cookies were hard and I wanted some fresh ones. She looked at the cookies and said ok, I'll get you some fresh ones. She took cookies over to the expeditor station and ask the guys in the kitchen who sent out these cookies through drive-thru, they all laugh and said, they didn't send out any cookies. So, I guess they magical put themselves into a bag and sent themselves out. So, the GM (Jim) walks up to her and asked what was going on and she told him. Jim then preceded to walk over to me with menacing grin and stated that that's how the cookies are supposed to be, hard not soft, even though he didn't even take the time to look to see the condition they were in. I told him that I've NEVER received cookies that looked like that from this location and they were unacceptable. He went on to say that that's how HE likes HIS cookies... hard. I stated that was good for him but that's NOT how I like MINE. He was combative and passive aggressive towards me and he insisted still that cookies are suppose to be hard. I am the customer and if I have a problem with my order it shouldn't be an issue, which he  tried to make one. I DO NOT appreciate how I was treated and talked to by this so-called professional GM, his behavior was beyond unacceptable. If the GM is allowed to treat HIS customers sub-par then why should any of HIS employees treat HIS other customers any less. read more

Was hoping to make a quick stop on the way back from Florida but the drive thru didn't look too promising. We went inside, placed our order and it was ready within 5 minutes. Way to go read more

Won't. make an order right till you get loud and ask for a refund. Just stand there ignoring you ,hoping you'll go away

Literally the worst service experience I have ever had, all for a cold cup of coffee. The woman taking my order was rude over the intercom- sadly pretty standard, no big deal. I pulled up to the "pay here" sign to pay for my coffee, but the man sitting there (who saw me pull up, stop, and wait) never opened the window or told me to pull up to another window. I sat there for 10 minutes thinking he was having an issue with the computers or something and would get to me when he could. No one ever acknowledged me until a man talking garbage to their dumpster yelled at me to pull up. I pulled up and paid without really thinking twice about any of it, but when the cashier handed me my card back, she YELLED "YOU AINT GOTTA SNATCH IT!" at me, and literally slammed the window in my face. I sat there, stunned, and then just drove off with my cold cup of coffee. Won't ever go back. read more

Took absolutely forever -20 minutes or so for food. Just overall attitude in their seems lazy. Pop was flat. Just a frustrating experience for a family on a long drice read more

Beware diabetics! They will give you sweet tea every time although you ask for unsweetened. Plus, almost every order is incorrect going through the drive through so count your French fries before you pull off. read more

I know it's a McDonalds but.... French fries were cold to warm and we ordered a 20 piece nugget not a 10. We asked for mustard packets not the mustard sauces. Did not ask for a sweet tea but got one. It was during a very busy period and figured fries would have been hot. We are traveling so we didn't turn around. That's Yelp, this helps me to remember not to eat here again. read more

Clean restrooms, children's play area, and friendly service! A great stop on the way to the beach!

This store is not up to McDonald's standards. I understand that we are living in a unusual time, however we stopped with 2 hungry toddlers and went in to get food. We were told that no tables were available for dine in. The restaurant was completely empty.Just a few days ago we made a quick stop to get lunch and the restaurant was full of people. I tried to contact McDonald's about this experience and they are not interested. read more

Okay so it's easier to just go inside to get you food at this McDonald's, because the line is normally super busy outside. But the food is normally pretty good , I haven't had many problems with it. The only reason why I can't give it four stars is because the customer service just isn't good. They need to work on having employees who are respectful towards there customers. That's been a problem at this McDonald's for years now. read more

Had to return a quarter pounder since it was significantly under cooked -- raw . No apology and after waiting for a replacement I just left . read more

Ordered 2 coffee and was waiting for 20 minutes. Cancelled the order when saw nowone who prepare it. Shitty service. Will never drive to here. read more

Ordered 3 hash browns and a yogurt parfait. The strawberries towards the bottom were half frozen, but still good. The restaurant was clean. The bathroo.a were clean. read more

Ok so I have to balance the score lets not get it twisted it is not 5 stars but who really is expecting that services or food needs to get a life. On the other hand if this place did not spring into a international existence then what else would u grab the kids or yourself when u don't feel like, have the money, wrong attire, just left the gymnasium (pit funk), to go out to eat for real. It's functional and for my mental stability I love this place and hate it at the same time. Ok it's not very healthy but we seem to find something to indulge in so you just take your pick. I wrote this and first had two stars and had to give it three just for functionality and this McDonalds is very clean. Plus plus. Even bobby flay eats at Mickey D's! read more

While I was waiting on my coffee the customer in front of me and the worker at the cash register got into a full blown argument about hashbrowns. The worker followed her to the door yelling and mocking the customer while the other workers laughed. If you're looking for a McD's, I strongly suggest you keep driving until you find another one. Oh, and coffee tasted like hot water, but I definitely wasn't about to complain. read more

It's McDonald's, it's gonna be greasy and unsanitary, but it tastes to good. I only recommend eating here ( not inside ) once a week.

I would leave zero stars if I was allowed. On top of the slow service, guess what? Their ice cream machine was down! Typical McDonald's.

I can't say enough about the staff at this McDonald's! While traveling home from vacation, we stopped for a quick lunch (yummy, of course). Upon returning home (2 hrs away), I realized I had left my purse at the restaurant! A frantic phone call later proved there are still honest, good people in the world. The night manager told me the purse was locked in their office awaiting my retrieval. Anyone that carries a purse, backpack or satchel knows your life is in that container & what a relief it is to get it back in tact. Thank you very much! Mindy P., Mobile, Al read more

Sausage burritos were delicious, staff was busy with cell phones when we went back up to the registers to ask for hot sauce that usually accompanies the burritos. Not a big deal, but noticeable. Chicken in the southwest salad was undercooked & pink & rubbery. Yuck. The place was super clean so that was nice & the play area for kids is huge so that's cool. read more

Okay, I know it's McDonald's...but I still expect a decent experience. Not the case. There were several police cars in the parking lot, the employees were surly, it took forever just to get two orders of fries and the bathroom was disgusting. I mean...gross. If I'm in the area again, I will go somewhere else. read more

When we stopped, the staff was friendly, smiling and helpful. Restaurant was clean and maintained. Food was what you expect when you go to McDonalds. Overall it was a good experience. read more

Can I just choose to not give McDonald's any stars... This is ridiculous I've been in line for a coffee for about 30 minutes. seriously shut this McDonald's down. read more