It's not a bad McDonalds and the food is good but it's very automated like most fastfood places are now. It's clean and organized. Table service is available for eat in. read more

McDonald's - Lunch with Jade - Fast Food Near Me - Johnston, Rhode Island

Please use hairnets, found this hair midway through my sandwich. I wouldn't come back read more

McDonald's - Hair in chicken sandwich wrapper - Fast Food Near Me - Johnston, Rhode Island

I am a fan of using mobile apps for many orders now, that minimizes errors and in many cases, poor customer interactions..... I placed a breakfast order recently at this McDonald's and I got my food quickly, warm and made to order. I do have to say that their mobile app is one of the best....you can customize your order easily and you can only place the actual order when you are within a certain distance from the restaurant, making sure the order is made fresh and it's not sitting on a table waiting to be picked up. No issues as I went through the Drive-Thru. read more

McDonald's - a bag of eggs and cheese - Fast Food Near Me - Johnston, Rhode Island

The low reviews of this place are unnecessarily harsh. This isn't the capital grille or Al Forno- it's McDonalds! Yes, it was annoying once when I waited 10+ mins for my food...but this place is hopping. On the times I ordered inside to hopefully skip the drive thru line (especially rough around evening commute home) you always could see the staff in the kitchen running around working their tails off. They have always been friendly and should be more appreciated / do not have control over mcdonalds issues or crazy customers :) read more

Ordered food off the app, and these kids still couldn't figure out how to put it together. Embarassing, never coming back to this mcdonald's ever again. read more

is this even chicken??? ordered a deluxe mccrispy, received a deluxe mcsquishy. no seriously this thing is disgusting, you can't even bite through the damn thing. either it wasn't cooked right, or simply isn't chicken. this is plain disgusting read more

McDonald's - disgusting McCrispy - Fast Food Near Me - Johnston, Rhode Island

Young Woman that works at the drive through... HILARIOUS. Great personality. Hope she lives a happy life. read more

McDonald's - two women in the back of a car - Fast Food Near Me - Johnston, Rhode Island

Don't waste your money or time this food is horrible doesn't deserve one star.It doesn't matter whether it's breakfast, lunch or dinner the food is always hit or miss at this store. read more

McDonald's - The Big Mac was drenched in sauce and the fries were very pale and soggy. Don't waste your time or money at this restaurant. - Fast Food Near Me - Johnston, Rhode Island

Best service at this McDonalds in all of R.I.! The wait time is pretty fast, even late nights when I usually come by. The food is always fresh, no stale old fries or premade burgers. Nathan is the sweetest employee, if there is anything ever wrong about my order he politely helps me out super quick! I have been coming by more often lately and he even remembered that I like extra sugar in my sweet tea. Thanks for having cool employees, I will keep coming back and leaving with a smile. read more

McDonald's - Large Fries, Large Sweet Tea, 2 Apple Pies & a Pumpkin Pie! - Fast Food Near Me - Johnston, Rhode Island

food was fine but i asked for napkins and sauce for my six piece, and i received no napkins and one sauce.

Terrible service. Always always always gets the order wrong. Never has apple pies... final straw for me was this soggy batch of raw French fries they just served me. You should be ashamed! QP with cheese supposed to have pickles, onions...SOMETHING. Mine came with just a burger and cheese. But the freaking French fries are insulting. Buy some extra apple pies for gods sake! read more

McDonald's - Legit half raw FF. - Fast Food Near Me - Johnston, Rhode Island

I agree with the majority of the reviews on here. This McDonald's is a complete joke from start to finish. If they want to STAY in business they need to hire a competent manager ASAP & start with firing all the young ingrates who primarily work the drive-thru. They should be thankful they have gainful employment regardless if it is McDonald's or not. If they are embarrassed and hate this job that much- it's simple- DON'T WORK HERE!!! I just left here but had to come back and get back in the drive thru line as they forgot my sons chocolate milk for his kids meal. I couldn't believe my ears when I was issued a GENUINE apology. They even gave my son 2 chocolate milks to make up for originally forgetting it! Wow! They usually do nothing of the sort here so I was quite impressed. Granted it's a .75 cent drink- it's the thought that counts right?!?! It's a step in the right direction for sure. They just need to overhaul the remainder of the awful staff and then we shouldn't have AS MANY problems as I've never had an issue with the food quality itself just the constant mistakes, forgetting things, making things wrong, etc. Let's work together to turn this McDonalds around please!!! read more

McDonald's is the bane of my existence but sadly this is my go to place for breakfast should I leave home hungry on my way to work. Right around the block from my office this is the place that tempts me each and every time. They really picked one of the best locations as it's right at a traffic light stop and there's a left turn light going into the place as well as out if you need to take a left back to Atwood Avenue. Really the only excuse you have for not coming here is if you're watching your weight or trying to avoid the long drive thru line. While the line can be long at time, the longest wait I had was about 5 minutes and if your order takes longer than usual with a long line behind you; they'll usually advise you to pull into a waiting spot where someone will bring your order to you. Definitely can't help myself when it comes to the Frappes, the coffee and the hash brown. While I'm not a fan of McDonald's this place makes it hard to give up. Plus occasionally there's a cute girl at the drive thru window who's smile just brightens up my not-a-morning-person days. read more

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I go to the restaurant at 10:30 on a Sunday morning and the doors are locked. I get in line at the drive through to ask why that is and the lady yells at me. If there's a problem or you're short staffed that's not your customers problem. Horrible "service". Needless to say I went elsewhere and I'll be reporting to their corporate office. read more

Horrendous! I ordered a mcdouble without cheese and pickles and requested it be made fresh. It was gross. They took an old one that was previously made probably hours ago and pulled the pickles off and had no choice to leave the melted cheese on. It's obvious they don't give a you know what about their customers. read more

I came here two nights ago and sat at the speaker and nobody answered proceeded to drive up to the window nobody was there as well knocked on it called the store no answer it was a good 15 to 20 minutes before the employee showed up to the window and then was cocky about it they are night crew is terrible read more

The drive thru staff were extremely understanding unprofessional. Well, the first window that collects the money that is. Rude, yelling at customers, all while ignoring them. Food was beyond bland. Both the French fries and nuggets were so dark, obviously could tell the oil needed to be changed. Very disappointing. read more

So I went through the drive-through and got a rather large order then when I went to the second window the guy needed me to repeat my order and got it wrong then I went to the third window and they asked me to repeat my order again and then when I said that I had ordered a large the big black woman told me and I quoteI ain't got time for this shit go to curbside number one. She literally acted like I was ripping McDonald's off for two dollars because I said I ordered a large and I even offered her to run my card again. By the time I got my order it was still wrong and she was really rude as I had to walk into McDonald's to get it. Worst experience ever. read more

Wow if i could put 0 stars i would. For a place that is open 24 hours they sure are closed before midnight a lot. This place blows.

Always a wait. Always poor service, the halfwits the work there don't even know what's on the menu and when you call back to say something the manager is beyond ignorant and is less than helpful, the worst actually.. we've started going to a different location in Cranston, this place is absolute trash and run by incompetent staff... read more

Some one better figure this out. Pay more. Manage better. Train better. All three. I'm sick of paying millionaires for cold, stale, poorly prepared food. At busy lunch time. Cold fries. Cold burgers. Stale bun. I'm avoiding this location and this chain for as long as I can. Looks like the King is next up. Hope they don't let me down too. read more

This place is the worse McDonald I've ever gone to. The young girls handling drive threw are the MOST disrespectful people ever. We as customers had the right to have our order handle right. If we don't like it or ask for change then it's should be done without attitude and calling the customer " BOY!" This McDonalds' needs new management and workers. They need to be more careful with how they handle the customers, since video recording is the biggest thing now. My video will be sent off to the head office with this young lady name. Let's see how long she going have her job. read more

Horrible drive thru service . Made me wait outside for an extra 10 minutes so they could bring me out my food horrible service

This McDonald's is the worst location ever! If I would be able to give this place 0 stars I would. First of all, there was a big line and the people in the back were just talking and twenty minutes later they go to the register and take orders. Then she took my order and my total was supposed to be $5.07 but she charged $8.07 for a happy meal. She was charging me for something else. Then I get my order and the food was cold and I gave it back but she said that they can't do anything about it. If I were you avoid this location. read more

Absolute worst service! There are 2 - 24hour lanes and I drove up to the 2nd lane and no one ever addressed us while 3 cars in the other lane were taken care of and still no one ever even acknowledged us read more

As I ate lunch here, I heard someone (not sure if it was an employee or a customer) say "No puede," which, in English, means "can't". That's a perfect summary of this McDonald's, which cannot get its act together. I saw a help wanted sign on a door, looking for a maintenance worker. The restaurant is apparently in desperate need of a maintenance man, because when I went to grab some toilet paper, the dispenser nearly fell off the wall. Also, one of the ice machines failed to dispense ice. This location has two drive-through lanes; that fact, plus the restaurant's small size and odd dining room layout, indicate that it is geared more toward drive-up customers. I was dining inside on this day. Although it was the peak of the lunch rush, there was only one person taking orders, and she was struggling (made a mistake on another customer's order). Thankfully, a second worker finally took my order, although she also nearly made a mistake, thinking I wanted fries instead of a soda (I never get McDonald's fries for reasons explained in another review). As I waited for my order, I saw a middle-aged gentleman who I presumed was the manager, making sandwiches and looking rather stressed. He sternly reprimanded an employee across from him, even using hand gestures to make his point. It was highly chaotic back there, sounding like multiple patients coding out in an intensive care unit, there were so many machines endlessly beeping from not being tended to in a timely manner. I received my double Quarter Pounder with cheese, Filet-O-Fish and hot fudge sundae. After pouring myself a large Coke and scanning for a suitable table, I saw a television, but I could not hear any sound from it - instead, all I could hear was the 80s music playing over the ceiling's speakers. I'm not too picky, so it's rare that I send food back, but I got an unpleasant surprise when I opened my Filet-O-Fish: there were black specks on top of the bun, like burnt toast scrapings! Back to the counter I marched and stood, and I'm sure the annoyed expression on my face didn't help the manager's mood. I received another sandwich fairly quickly and resumed my meal. The second Filet-O-Fish looked better, but was on the stale side. Another bummer: the Quarter Pounder was stale also! How do you get stale food when it is supposedly turning over so fast during lunch rush? My 30-minute lunch time was dwindling, so I just ate what I had. The parking lot is cramped, and trying to navigate around the two drive-through lanes in order to exit is hairy; I thought a flatbed tow truck in front of my truck was going to get stuck in the narrow third exit lane. Fortunately, at least there is a traffic light at the entrance; at least they got that right. read more

Don't go here if you work night shifts , they are zombies who make u wait 20minutes now your lunch break is almost over.. now u have your food and no fries to go with you meal smfh..... it's better to go in the morning in the afternoon read more

-1 Star I called about an Uber eats and this person give me attuitude and then when I asked to report it they were very ignorant I am taking this to corporate we will see how long this person stays working at this place called a McDonald's but is cash only and calls people like they from the streets not professional at all read more

Giving this McDonalds an average rating, because for the most part they are pretty consistent with their food & their service. My only complaint is that I will ask for and pay for sweet and sour sauce, then not receive it. I'll even ask them directly if it's in the bag and they say yes and it won't be, lol. What triggered this review is the experience I had today. I ordered 2x sweet and sour sauces and paid for them. When I was given my food I looked through the bags and of course, no sweet and sour sauce. I waited until the drive through person reopened the window and asked if I needed anything. I said that I needed my S & S sauces and she hastily gave my one and shut the window. I get it...people get stressed...especially during busy times, as it was. Maybe their management should have a better system for these employees to know that S&S belongs with certain orders. Especially because they make you pay for them. read more

Can't beat the ice coffee for $.99. Love it . Any size hot coffee $.99. Can't get that out of Dunkin' Donuts read more

McDonald's - a cup of iced coffee - Fast Food Near Me - Johnston, Rhode Island

It is what it is we are talking about mcdonalds here... With that said I stop here in the mornings during the week for my ice coffee. Good price a medium for a dollar. Line moves pretty quick in the morning.when I drive by after work they are packed. Key location being close to the highway and shopping center. read more

This is the worst Mcd's around. If you go through the drive through anytime after 2am on a Friday or Saturday night, the jerk employee's lie and say their credit card machines don't work, cash only. They are full of crap. I then said I would order through the New Mobile App, because my CC info is linked through there, no problem right? Wrong, we have the computers off, so........., then how do you take orders and issue receipts? Magic, no the PC's are on, they are just lying so they can thin out the drive through crowd/and or steal cash somehow. They said the whole system is down, all Mcd's are not working. I took a 10 minute drive to the Mcd's in Greenville at the Apple Valley Plaza,.... It's a Miracle, their cc machines work! Bottom line is this place is run by liars and thieves. Management sucks and the owners must suck too, Don't go there. read more

Absolutely horrible example of a restaurant. Waited in line 20 minutes to have the lights shut off and the lobby closed on us because the staff couldn't handle the rush. I will never be returning to McDonald's because of their gross incompetence. read more

I was very up set with a late night worker I have her a 20 $ bill . The bill came to 10.40 I gave her a 20 and 40 cents . She didn't give me the 10 back . She's done this before to a friend of mine as well .I should have got her name but I was very confused as to how she can get away with stealing customer money .she's a younger black girl .late shift. Very rude . Mean worker i will no longer ever go there again neither will my 50 members of my family that's lived in Johnston for decades .fire her . And we will gladly return if not .we we all give up on MC.Don...B.k.is looking pritty good read more

I wish you could give zero stars. Just went to this sh*thole of a McDonald's, having placed my order in advance on the app. Was informed that their credit card machines were down. I then said that I ordered and paid on the app, and the cashier said that the computer that receives orders from the app was also down. Um, yeah...ok. I asked her where the next closest 24 hour McDonald's was, and she said "Smithfield or something". I said "fine, guess we have to go there instead". She said, "Ok", and seemed quite pleased with the fact that she wouldn't have to do any actual work. No apology, either, mind you. So we drove all the way out of our way to Lincoln (she was wrong about it being Smithfield, too...) and once there, received THE most burnt, ancient, mummified, yet simultaneously ice freaking cold nuggets I've ever eaten from a McDonald's in my whole 34 years of life, in additon to french fries with zero salt. But that's a story for a different day. Back to the matter of the Johnston location. I was curious to see what others had to say about this flaming garbage heap of a restaurant, and lo and behold, saw multiple people saying the exact same thing I'd encountered: cash only, as well as the app being "down", particularly after 2 am. My conclusion? Something is going on here, for sure. There is NO possible way their credit card machines should be down this often. I am thinking there has to be some sort of theft going on here. And clearly I'm not the only one who thinks this may be the case. I have never once written a Yelp review, but I suppose there is a first time for everything, as I was compelled to do so after this horrid experience. I'll also be getting in touch with corporate tomorrow to let them know that they need to look into the matter of this shady "cash only" situation. So yeah, STAY AWAY from this place if you can help it. It's totally not worth it, even if you have cash on hand. Something tells me that that $ isn't going towards the restaurant, but rather, into the pockets of theiving employees. Ugh! read more

how is this in business- talked to the owner -no help- the problem is not the food- its the attitude- somebody- a girl - actually called my home to threaten me - really - maybe I should sue cause the number and message is still on my phone! Yes guess what I am going to sue-find a lawyer and fix these fresh folks once and for all- you want to stop it call me at 401 415 8920 - maybe I will listen!!!!!!!!!!! read more

Horror customer service, I was trying to use my coupon, by using the app but the guy told me the code was invalid, which made no sense because I haven't used it. He insisted that I have used it already, but I told him I haven't and he smirked like it was funny. I kept telling him I haven't used it and if he could do something and he said no. So I told him if I could speak with the manager and he said I am the manager, so I told him he could do something but he's like No I can't. What type of manager is that, any other restaurant manager would've helped me out. Why have the app if it isn't going to work. read more

Rude ghetto employees who slam your food around and drop your dry squished food on the floor. They also serve day old salads with new day stickers over the old one. Only getting 2 stars because once in awhile you have a semi-pleasant experience. read more

Horrible service long lines that don't move!!!! Go to another McDonald's it will be 10x quicker and your order will be right!! Got a cheeseburger with just a bun! Ridiculous read more

I know it's only fast food but, my husband and I ordered breakfast items at 11pm, waited in line for 25 minutes, (fast food) received 2 orders of hot cakes with no syrup or butter, hash browns paid for, were also not in the bag. One girl with headphones seemed to be doing everything alone, while another female employee was on her phone texting in the background, another was outside talking to a boy. Maybe we arrived during break time, but the dry hot cakes after the long wait were disappointing. read more