I normally don't give fast food restaurants reviews, but this McDonald's deserves it. We usually visit in the evening and the manager there is awesome. He has good energy and great service even when they are so busy and have rude customers raising their voices at them. My food is always hot and tastes good. We drive the extra few minutes and miles for this McDonald's vs the closer one. read more

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This place has its up and down, but everytime i come it's usually fast, easy, and hot. I'd highly recommend going either inside or drive thru, do not go on curbside pick up because you will wait for a long time for someone to come out. I always get their mcchicken or the nuggets, and it's always warm and hot. Service is quick and easy and I'd highly recommend, parking is free and big! read more

McDonald's - Burgers Near Me - Kirkland, Washington

Cars in the drive thru if order cannot be completed block block the entrance to mcd. This is not rite

I decided to go with the Big Mac meal with fries and a pepsi. The Big Mac was tasty but the patties were thin like paper. The fries were cold and floppy. The restaurant was so dirty. There was trash everywhere and stains on the floor. The smell was awful. The order was done in basically five seconds, which was very fast. But it makes me understand why the food was so cold. Please do not eat here unless you want a disappointing meal. read more

McDonald's - How thin the burger patties are - Burgers Near Me - Kirkland, Washington

I ordered a burger, no alterations, and when I got home to eat, my burger had no meat. Only cheese and a pickle. Very disappointed, I'm not going to pack everything back up to drive back to their store to remake me food. Absolutely ridiculous and confusing. read more

Slow service and frequent order mistakes. I've given this location multiple chances, but unfortunately the experience is consistently disappointing. Wait times are unusually long--even during non-peak hours--and it's common for items to be missing or incorrect in the order. Staff seem overwhelmed, and quality control is lacking. I don't expect gourmet service at a fast food place, but basic speed and accuracy should be standard. Needs serious improvement. read more

Stopped by the McDonald's in Kirkland and found the space to be fairly large with plenty of seating options and a spacious parking lot, which made it easy to get in and out. There's no playhouse area for kids, which might be a downside for families looking to linger. The tables were noticeably sticky, which took away from the overall cleanliness. Restrooms were accessible without a code, which was convenient, but the drinking fountain was only available for employees, which felt unnecessarily restricted. Overall, functional for a quick bite, but not the cleanest or most family-friendly McDonald's. read more

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Very rude employee who throw things together and don't care about the customers at all. The manager is a very rude person who doesn't care about customers or anyone. They never get my order right and I stopped going to this location. Go somewhere else and don't go to this location. They also don't change there gloves. I saw an employee scratch his head and not change gloves. read more

Super bad service, they're rude to customers, I tried ordering 2 different orders and they didn't let me and just gives me attitude, and another day I was trying to pay cash and no one ever came up to the front desk to help me no one was even in front they were all hiding in the back back. Super bad service, do not come to this location read more

Don't come here if you want quick food. This is the slowest McDonald's I've ever been to. I've tried curbside and drive through multiple times. Always 15+ minutes to get your food. This is all during very slow time. I'm currently waiting in curbside it's taking over 35 minutes and I STILL don't have my food. This is wild. I'll never come here again. They need a revamp of staff or something. read more

I only came to this McDonalds because it still had the Pokemon happy meal toy and I am a big fan. However, the box for the toy in my happy meal had clearly already been opened and the card packet was missing. This was the whole reason I went to this location or even ordered a happy meal. Incredibly disappointed read more

It's probably a waste of time to review a McDonalds simply because the brand is so big, and no one checks reviews before going there. But I do hope the owner of this location does something about personal hygiene among staff. I just had my food handed to me in the drive through by a Latina lady with long uneven nails (some way longer than others) that had dirt/black stuff underneath. Almost puked. read more

Done with this location. Keep going back hoping it will get better. Spent 20 minutes past placing order waiting for food in a pull forward spot Never again. Seriously It was a sausage and egg breakfast sandwich. read more

McDonald's - a no parking sign in a parking lot - Burgers Near Me - Kirkland, Washington

This is not fast food. All we ordered was a chicken nugget and Big Mac meal and it took over 30 minutes to order and get our food after being asked to park in a drive through spot. The worst service I have had from McDonalds in my life read more

Ordered a cheeseburger and it was ready in 1 minute which means it was precooked. Bun was hard and dried out (actually tore my lip when biting into it bc bun was so hard). Burger was all dried out and the whole thing was luke warm. Nice people but terrible food! What is going on with McDonald's these days. Are they trying to have bad food on purpose?! read more

They called me the next day and made it right. Thank you for hearing me out. I appreciate it. Update #2: Went bsck 2 days later for breakfast. They finally remembered the sauce but completely forgot one of my sandwiches. Is this only a problem with ordering from the app? Have not had an order be correct in months. read more

McDonald's - A QPD MINUS CHEESE - Burgers Near Me - Kirkland, Washington

Dropped by to grab very late dinner. They've got a smaller menu given the current COVID19 situation. The fast food is more than adequate given that it's drive through. The lines were long despite the late hours. We got a couple of chicken biscuits, a couple of filet-o-fishes, a 6-piece McNugget and a McDouble. McDonald's is usually our plan B but it didn't disappoint. read more

Have not been there in years. The food is horrible. It is half the size it is dry and it looks nothing. Like the beautiful pictures they post on their boards McDonald's is a rip off. read more

I cannot tell if this is a recent occurrence or not, but on 3 separate occasions, my order has been messed up with either missing, incorrect, or improperly prepared items. Today, I even ordered a milkshake, and when I got to the window, they told me the machine was broken, and then proceeded to give me what their broken machine had produced, without taking it off the price. It looked nothing like what I ordered, just ice cream and a multitude of syrups in a cup. So far, in every single instance, regardless of the time of day, the same employee was involved, and they don't seem to care that they are messing up peoples' orders. I don't think anyone really reads McDonald's reviews, but hopefully, someone will fix this. EDIT: After taking a look, my entire order was wrong. read more

McDonald's - A chocolate milkshake from a broken machine... - Burgers Near Me - Kirkland, Washington

This one is hard to get to when coming from the east on 85th. A right and left isn't always possible with traffic stacked up. The drive thru is too tight and curvy. I and the big SUV behind me both scraped our tires against the curb. The cashier said it was a known problem especially as the other drive thru lane had a broken microphone and can't take orders. Hope my tires don't blowout on me after this. read more

Just a lack of attention to full orders. I get sent ahead to a waiting space and have the bag tossed at me. I understand the stress that comes with the job, but most people are patient and understanding. Just a little disappointed it's not reciprocated. Especially when food is missing after waiting. read more

Consistently served food and drinks to the surrounding communities. Happy with there ongoing service. read more

I have been to this location all the time. This is my first incident that I feel disappointed about. I ordered the large fries yesterday and I noticed they gave me a small fries when I got home. I went back to place a large fries today and I told them they gave me a small fries yesterday. I showed her a receipt letting them know what happened yesterday. The lady told me you should have said that yesterday not today instead of offering a sincere apology. I said I am not coming back to report a fries error once I got home. I just wanted to let you know what happened yesterday. She walked away. read more

For a McDonalds there is no complaints here. Recently remodeled to allow for a clean and comfortable look. Self service kiosk ordering available, fries served fresh and friendly staff. There are two drive thru ordering lanes now but no escape route get out of line is the biggest negative- this is not only a convenience issue but more importantly a safety concern that with a complete redesign of the lot should have never been acceptable- if profits come over safety that is a reduction of stars. read more

Used to be good service, now it's a bunch of kids who have zero clue what they're doing. The last two times I went there, one young man in a grey shirt (isn't that management?!) had his mask pulled down or off while walking around and preparing food. Pretty disgusting and ironic per the sign on their drive-thru window. Pic attached. Get it together, guys. You work in the food service industry and we are in the middle of a global pandemic. Have some respect. read more

McDonald's - a window with a sign on it - Burgers Near Me - Kirkland, Washington

Management is pretty incompetent. They lack customer service skills along with point-of-sale system knowledge which is pretty much their entire job. I was told once a mobile order has been entered it cannot be altered which I know to be untrue because I have had it done on a number of occasions. Aside from the lack of job knowledge in such a high profile position I was handed my order with pretty much everything missing but a hamburger. When I told them I was missing an additional burger and medium fries I was met with contempt until I showed them my mobile order containing the items I ordered. After a few minutes of debate and the manager trying to explain, condescendingly, to me how online orders worked she handed me my order with no apology or anything. I understand that patrons of the service industry can be unruly and demanding at times because I'm an industry worker. The service was horrendous which I kind of expect from a low wage entry-level employee but to receive that kind of service from management is appalling. read more

Terrible service, they didn't give me a receipt, they gave me a cup with a leak and it got on my pants, and they were being stuck up,

The food at this McDonald's was Bussin bro shout out to the manager he was nice overall very cool place Got the homie vibe from the workers read more

This is a review based on multiple carry-out orders from the McDonald's on 124th Ave in Kirkland, Washington. While, as large-scale global food chains go, McDonald's offer a very consistent experience, contrary to public opinion, not all McDonald's are the same. For instance, go to the McDonald's in Escondido, CA and feel the great disappointment as your Filet o' Fish is served on a hard toasted bun, repeatedly. However, this McDonald's in Kirkland has a number of things going for it. My brother (who is always the drive-by guy) has reported they are friendly and polite and that, each time, the food was prepared quickly. He uses the drive-thru. Even after the short trip home, the food is still just as I hope for from McD's. I always have a Quarter Pounder w cheese. (yes, for you Pulp Fiction fans, that is the Royale with cheese). I also have a Filet 'o' Fish and a large order of fries. http://tinyurl.com/mqxxv9k An additional plus (well for me) is this McDonald's hasn't developed the fear of the salt shaker around the fries. They still whip it out and the fries are like old-school McDonald's fries, salty. A win for me! A loss for those of you who do not appreciate lots of salt on your McFries. One negative though, and on more than one occasion, my fry container was not full and I could not find any of the escapees in the bag. http://tinyurl.com/mso7qje The food is neatly packed. Also, as they are preparing them, they do not mercilessly smash the sandwiches. The cost (Meal for Two without drinks): $19.22 http://tinyurl.com/mqxxv9k While I do not know what the dine-in experience is like, this is a great McDonald's for carry-out. Friendly and effective drive-thru service combined with well-prepared McDonald's food makes for a win-win golden arches experience. They rate 4 stars on the International Fast Food Scale. read more

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DON'T GET McDonalds Whenever I go to McDonalds the ice cream machine is always broken! What's up with that?! The fries are always very salty and soggy. You will get fat if you have a lot of it so no get. The food at McDonalds is very unhealthy and could make you sick if you have a lot of it. The put chemicals in their food which is unhealthy for you so if you want to live longer then don't get McDonalds. Even though everything is unhealthy the Slushie is decant and the McFlurry so not a every day treat. McDonalds always smells bad and is always dirty. The sevice is always bad so therefore I stand to my point about don't get McDonalds. read more

They called me a dumb ass and didnt go through with my order because of my accent and they couldn't understand me. They woman on the other line was a total B. Once I finally got to order (I had to physically go into the McDonald's) when I got my food, it was under cooked and bland. NEVER go here! read more

One of the worst McDonald's that you can ever land up in. A bunch a kids and they have no clue what they are doing. Got a big breakfast only to discover that the oozy so called scrambled eggs Was in the bag rather than the box , we let it go and more to come. There were no cutleries , sauces , Ketchup . How on the earth are we supposed to eat that. We parked the car and went to get the missing stuff . They handed over a bag and said they have kept everything in here. Again the syrup and ketchups were missing , just the cutleries were provided. We are really so pissed that they are not even educated about the stuff that goes in a standard meal. If kids are not interested in working , they shouldn't be there , atleast people who really need the job will do it right. read more

A decade ago, almost none of the employees spoke English well enough to get your order right. They've improved greatly since then. Now only about half can't do their job. I called them today to see if they had McRibs. They said they did, but they did not. They lied to get me to the restaurant thinking I would just order something else. read more

DO NOT EAT HERE - REFUSED SERVICE BECAUSE This place has the poorest customer service of any McDonald's ever visited. I complained about shabby treatment and the manager laughed at me - to my face. Here is what happened: On 3/25/2019 at noon, I ordered a sausage biscuit. The order was confirmed. However, when I went to pay, a snide employee leaned out the 1st drive-up service window and said "We don't serve that any more during lunch". Then, because driveway curbs prevent leaving the lane, I had to sit there for almost five minutes waiting for those ahead to get their orders. When I pulled up to the 2nd window, all the employees had their backs to me. I called for a manager. A employee ambled up to the window. Claimed to be a manager. I explained what happened. This manager explained that an UNSUPERVISED trainee took the order. No apology. No offer of free food for making me just sit there and waste 10 minutes of my time because of THEIR MISTAKE. My opinion is that when the employees saw I was old, decided they could be rude and deny me service based claiming a new rule was in place. NO SAUSAGE BISCUITS AT LUNCH read more

On my last 4 or 5 visits over the last 2 months, they forgot 2 orders of fries on 2 of my visits. Got home both times and the sandwiches and nuggets were there, along with the sauces, but no fries. How frustrating!!! This place needs some major improvement. Gave them a chance after many screw ups over the years and will NEVER come back to the location, and probably another McDonald's read more

My friend who is bedridden wanted a treat of a hamburger, fries and chocolate milkshake so I went to the drive-in on 85th about 4PM on April 21. Unfortunately she got very bad food poisoning was throwing up for a couple of days. The cashier also dropped my change on the ground and then laughed about it. read more

The worst McDonalds ever. Always understaffed. The employees are constantly goofing off and inattentive.. . You suck. read more

The as usual. I enjoy the salty, musty, crusty, dusty, and rusty breakfast sandwiches they always sell #slay

I had a coworker that was going through a very tough day. I decided to stop on my way and bring her her favorite comfort food. A McDonalds Filet-O-Fish meal. She was very excited when I gave it to her. This is what we saw when she opened it. How much does McDonalds spend on advertising per year? One single trip through the drive-thru can ruin everything. Sad. read more

McDonald's - Burgers Near Me - Kirkland, Washington

sorry, this location is back to 1 star. The number of times lately my order is lost and I have to reorder while sitting in the mobile pickup... and then twice in a row now my order is wrong - Sausage McGriddles with no sausage in them... stunning incompetence. This is fast food sandwich assembly folks, my 6 year old could do better. read more