The service here is going down. Longer and longer drive thru lines on Sunday mornings. They won't even take your order at the counter. So time consuming. read more

Still just pure crap service here..... ordered a bacon egg and cheese biscuit.... Get home and NO EGG!!! I mean really, WTF? I know you have a clown that runs the show, but step up man. read more

Can always leave it to a fast food place like McDonald's to show poor customer service and lack of efficiency. They've forgotten to fill an order and ended up waiting for near 30 min. I suppose with low wages come with low expectations of lower quality workers. Though I've also seen plenty of great workers that take their jobs seriously. read more

Horrible. Always serve old food , very hard and nasty to eat not even enjoyable. I DONT RECOMMEND THIS MCDONALDS. Sometimes they have fast service but most of the times there service is slow. WE LIKE FRESH FOOD read more

the ability to fuck up a meal with zero communication consistently and consecutively is mindblowing. Always missing items, always slow, burnt overcooked food and stale food. Coming from a mf who use to work at McDonald's yall are on some fuck shit. How slow do yall gotta be to keep doing this? read more

Did a mobile order, arrived at the McDonald's at 11:15, after waiting over twenty minutes i had to go into the restaurant and ask for my order. When giv en my order, I asked for my Large Ice Tea. I was then told they were out and was given bottle of water. Worst McDonald's serve ever. Order# 1924 10/18/2022 read more

Every single time we've ordered, there is something wrong with our order. For convenience we order through Uber Eats. Multiple times they've forgotten our hash browns, another time the apple pies and another time our EGG sandwich was missing the egg!!! Today I decided to order through the app and accidentally dejected this location. The staff was all over the place and eventually helped me. I looked inside the bag & everything seemed to be inside. Got home and our sausage biscuits were bacon instead. Didn't think I'd have to unwrap my sandwich before leaving the restaurant. read more

We went during lunch time yesterday and we expected a long line but the line was relatively short. We got up to the drive thru menu and it was broken. The digital screen was shaking the image and it was flashing making it very difficult to read. Then the employees voice came through the speaker saying sorry but we have no water meaning we can't sell beverages! I thought to myself with no water then how do the people inside including the employees wash their hands or flush the toilets? Anyway I ordered something simple. Bill came out to under $20. We drive up to the 1st window and pay. Drive to the next window and waited about 3 mins, I could see the car behind me getting upset. Someone pops their head out of the pick up window saying we can pick up our order in the next window. I said ok and drove up. At that window we waited 7 mins! While we waited the car behind us were waiting too and they became so irritated that they drove off without their food! Then 3 more cars behind me proceeded to get their orders. We were so irritated! General Manager Erica... it way be time to buckle down and do some retraining! Your establishment was a train wreck. Not satisfied at all. read more

McDonald's - General manager - Fast Food Near Me - La Mirada, California

Sat at the drive thru menu for someone to take my order. Ended up backing up and leaving. WHAT A JOKE. If I was running this place, I would fire every one of the employees and managers. Save your money and time and go to one on Beach. read more

Ordered hash browns and was given a bag of grease. Placed the bag on my car seat and the grease ran through. Hash browns were so soggy and wet. Ordered 5 for my kids since they love them and we had to throw them all away. Even tried tapping the grease away read more

McDonald's - Bag of grease I placed on my car seat and the grease ran through. Why would you even give someone this? They obviously don't give af there. - Fast Food Near Me - La Mirada, California

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Friendly, CLEAN!, and helpful. Such a great experience here. They delivered our meal, and helped when we needed more assistance. Staff offered another table to take their trash. I discovered they have packets of SALSA! All food was cooked to order. Love the kid meals! Choose apples or Gogurt, choco or white milk and fries. They carry the latest toys! Today was to promote the new Secret Life of Pet's. This is no longer our regular/local McD's, but others must follow their lead and clean up their act: clean, friendly and helpful. read more

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Absolutely the worst service from any McDonald's I've ever been to. Being a local , this is our "go to" McDonald's and time after time something is wrong. Delayed food , constant wrong orders and a just absolute madhouse when you take a sneak leak through the drive through window. Can McDonald's corporate please check in on this place. read more

Ordered the kids 6 piece chicken McNugget meal at the drive through at 4:10 PM. It was not crowded. They provided 3 pieces. I guess counting to 6 is not a prerequisite for hire. So basically at $6.23 I paid $2.07 per nugget. Is this how they handle compensating for paying the employees $20 per hour? I spoke with Erica. I no longer had a receipt so there was nothing she could do. read more

This is my favorite mcd's .. The employees are always very nice with awesome manners. And my orders are perfect every time.

24? no food always correct? no food wrong today..yes! ice cream tonight? yes!...no...next week...the machine is broken..next week... they are out again wrong order again...yes wasted my time? yes read more

McDonald's - this is the worst McDonald's I've ever been to....theybhave the rating for a reason. welcome to the trash - Fast Food Near Me - La Mirada, California

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This mcdonalds is literally the most disgusting, unorganized, unprofessional mcdonald's store that i've ever encountered. THEY LITERALLY RAN OUT OF SODA FOR MY COMBO and couldn't give me any replacement (since i paid for it!!) and the worker made it seem like they would give me a mcflurry for free but low and behold they charged me for it. ALSO, on another occasion I ordered spicy chicken nuggets and they gave me regular nuggets. They didn't have anyone at the cashier window and there was clearly no communication between the workers bc the guy at the second window had no idea what my order was so I had to say it again to him. Literally wtf. read more

McDonald's - Fast Food Near Me - La Mirada, California

This rating goes high for me, mainly because its brand new. However, that's not the only reason per se. This location has been open for about a month (from my understanding) and the location is brilliant! The structure is a good size and the parking structure has good space as well. Here is my ratings based on categories: Food - The food is always important. I ordered my go-to for breakfast, the Egg McMuffin meal with a coffee. The sandwich was well prepared and was stacked nicely, layer on layer. The coffee was the usual McDonalds coffee taste but it was served very hot, which I like personally. Service - Cashier was very friendly with smiles. I ordered the food and the food came out in less than 5 minutes. The restaurant was empty but still, the service was on point. As for coffee refills, the manager went around the restaurant with a coffee pot serving customers. If you're looking to eat at McDonalds around the area, I recommend coming here. It's new, clean and the food & service are better than other locations. read more

McDonald's - Fast Food Near Me - La Mirada, California

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I prefer the Santa Fe Springs McDonalds on Rosecrans and Valley View. Always a bad experience here since the Imperial and Leffingwell McDonalds opened. Every time a disappointment, even when it another chance, they either forget something or it takes a long time to get my food through the drive thru. read more

Okay, I wrote a review on this McDonald before and I feel like I need to update it. First of all all the staffs there are suspiciously nice and like too attentive. They were busy and all but they still tried to meet my needs. Food is like what you would expect from any other McDonalds. read more

So we hate "COLD FRIES" and when placing our order I ask for "FRESH HOT FRIES" which they than send you to a secondary booth. I do not mind the additional wait time but to than give me "COLD FRIES" is not acceptable. I complained to the email address shown on the wall of McDonald's which states they would get back to me but it has now been over two weeks. I will take my business to another McDonald's. read more

McDonald's - Questions or Concerns will be responded to? Good luck with that - Fast Food Near Me - La Mirada, California

Worst mc Donald's. Sitting here just waiting in line forever with only 4 cars snd wrong order.

Incredible how bad this McDonald's is. I was so happy that La Mirada was getting its own Mcd's to contribute into our economy. I love supporting local businesses, big and small. I can't say how many times they get our orders wrong. When I do check the bag, the order seems correct but when we get home or I get to work, I see that it's not. I order the Sugar Free late, 3 out of 5 times it's regular. I can't test taste it because it's not for me. The breakfast sandwiches are correct on the screen but the person putting the food in the bag might just not care. I've been holding back from writing this review but I had enough. I guess I'll have to go to a neighboring city for McDonald's. DO NOT GO TO THIS MCDONALD'S. read more

I ordered my cheese burger to have bacon, and recall asking the young man if my cheese burger had bacon to which he pompously answered yes. The cheese burgers did NOT have bacon but came with Big Mac sauce. read more

Had to wait a very long time to receive an icee and an apple pie in a half empty restaurant. Then I asked for ketchup and the manager said they ran out. read more

The 3rd time I picked up an order here with "sweet tea" thats not even sweet. Only 3 reasons i can think of..... it's either they made mistake 3 times, or the one who makes the sweet tea have covid and lost sense of taste, or lastly its an elderly person who has diabetes and never like sweet tea. Horrible experience coming back home sipping the drink thinking its sweet tea but its not! I repeat, 3 times! read more

What happened to the Golden arches? This facility is horrible ..Service is the worst..two separate trips in 4 day period..Both times order incorrect and the kiosk only ordering puts you in a state of suspended animation for 13 minutes awaiting your incorrect order..never again read more

Not enough workers here. They push u to use the self order machine inside because there's no staff. Just a sweet old lady that's trying to do too much and is over worked. No customer service read more

Horrible service. Snotty general manager Erika. Not enough staff to help a new hire.. never coming here again they don't even deserve a 1 star read more

they always end up getting my food wrong, and the new only digital stuff is terrible i waited over 20 minutes for breakfast they couldn't even give me my drinks the workers were so slow and no one in there seemed like they liked waiting so long, definitely a pretty bad mc donald's to go to i would NOT recommend it, this is ridiculous they need to change something, i wont be coming back read more

Poor customer service. There was a mix-up in an order that my husband placed for me. no apology was given. You people need to learn humility and better manners. Once upon a time I worked in food service for years. Offering no apology when a mistake is made is NOT ok. read more

They need education take care service to customers.So many people working and my food show on screen now serving but no one take care and even contact with eye, no one ask any not even say hi and hello. When they serve very rude to customer . Feel very bad when i am here . read more

Horrible service!!!!! Messed up on just a small decaf coffee!!!! They gave us hot chocolate , when they finally exchanged the hot chocolate and gave us our coffee it was COLD!!!! McDonald's is known for its hot hot coffee! NEVER AGAIN WILL WE GO THERE!!!! How do you mess up a small coffee? read more

This was my first time at this new mc dees McFlurry gone wrong I think my 15 year old could of done a better job. read more

McDonald's - My kid could of done a better job - Fast Food Near Me - La Mirada, California

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Where can i start, well for starters just like everyone in here states, the service is HORRIBLE!!!! Several times the store manager Erika has been notified and yet the service is really bad!! They send you to the second window for a simple meal for what reason i don't know. This is all the time. I get my food and no condiments and when i ask, the attitude pops up. Fries are cold smh. I know its fast food and in reality i shouldn't complain, but when the prices are up there, atleast good service should come with it.. Erika step it up and take care of business at your store!!!! read more

Hands down the worst McDonald's I've been to. I don't often say something is the worst as it typically comes off as dramatic, however this location deserves it. They are consistently bad when it comes to service and order accuracy. To top it off, one of the digital displays in the drive-thru has been broken for weeks now. I blame myself for continuing to give them my service but after today no more. It is a shame a restaurant was torn down only to raise another fast food chain but it is even more despicable when the location continues to strive for mediocrity. read more

Just got home and discovered a fly in our sweet tea! Disgusting. Fix this. Never really had any issues before but I guess that's before we took off the lid. I guess from now on we better open our drinks and inspect it. So disappointed. read more

McDonald's - Sweet Tea with a FLY! - Fast Food Near Me - La Mirada, California

I don't like to dog on fast food workers but my god these dudes suck orders usually wrong, cold, or sometimes both

Hate this place! The bigger brunette worker with ugly eyebrows is always rude and has an attitude every time I am here. Why does she work here if she does not like customer service. The wait times are horrible, orders are never right, their drink machines are always broken, and no one is ever at the front counter. If I could leave negative stars I would. Who hired these rude workers? Is this a requirement to mistreat customers? Are they trying to keep customers away? read more

I've come to this location several times, and I can say, that they are almost always on point. Today, I ordered a bacon, egg, cheese biscuit. The biscuit was very fresh, super soft. All of my food came out quickly and piping hot. I've always had good experiences at this location in regards to the staff. They are polite and helpful. I would have filled out the survey on the receipt but i lost it. I had just gotten so used to getting subpar food/service at McDonald, that this was a nice surprise. There's nothing more disappointing then room temperature coffee. I'll go out of my way to come to this particular location. read more

AVOID this particular McDonald's! It's one of the worst ones out there. I've a bad experience with this branch before (about 2 years ago) that's why I stopped patronizing this branch. But today, I thought maybe I should give it a try. Hoping that things may have changed. But no. Nothing has changed. TERRIBLE SERVICE ! I went to the drive through to place my order and was asked to go to "Station 1" to wait for my order of large iced coffee. After over 10 minutes of waiting, I decided to go in the store to ask about my iced coffee. As I was entering the store, a guy comes up and tells me that he was just bringing my order to the car. I took the iced coffee and asked why the heck " IT TOOK OVER 10 MINUTES TO GET ONE LOUSY CUP OF ICED COFFEE !?! " The guy just shrugged his shoulders and didn't say a word. I was in a hurry that's why I didn't ask for the manager. Besides, they probably haven't changed the manager from 2 years ago since nothing has changed. INCOMPETENT MANAGEMENT !! AVOID THIS McDonald's !!! read more