You know what your getting. It is what it is. Cheeseburgers Fries Snack Wraps are all fantastic! This location isnt great because of how crowded it always is but that also makes it turn the food over and makes them operate quick. Balance with food is key and every once in a while you gotta throw a fat kid on the seesaw. 2 cheeseburgers fries side of bbq just as good 40 years later. Rating will go up when the snack wrap comes back. read more

McDonald's - Quarter Pounder with Cheese - Fast Food Near Me - Little Falls, New Jersey

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This is the worst Mcdonald's I have ever been to! One napkin holder (empty). No toys for the the Happy Meal . Forgot to order honey mustard for all of our chicken McNuggets. Asked for one packet and wanted to charge me 53 cents. (after spending $27). Was turned away when I asked for a refill on my drink. Also they wet mopped the floor aroud our table, close to out feet right before we got up to leave. We literally slid out of the place on the wet slippery floor. Horrible dining experience! Zero stars for this dump! read more

Overall McDonalds is a terrible place to go. They do not source their products sustainably. Their meat is low quality and bad for your health. They are responsible for tons of emissions & plastic pollution. You're probably better off never taking your kids here or eating this trash. But for some reason the food is delicious & addicting. Big Macs are a bad habit I can't seem to shake. I also love their nuggets! I'm giving them a good rating because they are exactly what you'd expect when you go to a McDonald's. You put your order in & pay at the kiosk. In a few minutes someone will give you your food. Help yourself to your drink. The bathrooms and the dining room are not very inviting or clean, but you can handle your business and get your fix in peace. I really wish they would use so much damn plastic! read more

McDonald's - No plastic! - Fast Food Near Me - Little Falls, New Jersey

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Service is disorganized, slow don't expect to be In and out even if u placed it 20 mins ahead!!!! Lincoln park location is faster and more friendly!! read more

The employees at the drive thru were a delight this morning! So friendly and happy :)

Quarter pounder with cheese was raw. Decided to get McDonald's late at night and sat for almost an hour waiting in the drive thru. Talked to staff and learned that not only was this location understaffed but also underpaid! After biting into my burger the meat was raw, this franchise should not be running if management is not qualified to run it properly. read more

McDonald's - Raw beef in Quarter Pounder with Cheese - Fast Food Near Me - Little Falls, New Jersey

We only utilized the drive-through when we came to this McDonald's, and the procedure went smoothly with no issues. Customer service was okay for the most part but could have been better with having better manners. This location is pretty small in terms of the parking lot, so do take caution while moving around. Especially pulling out, it may feel like it will take a lifetime, due to the traffic on Route 46, and patience is the only way of getting through it. read more

Do not ever go to this location. Terrible service and incompetent employees and managers. This is the worst McDonald's location ever. This place really deserves a zero. Today was the last straw. Went through drive thru. I ask the lady at the pick up window after she hands me a bag, is this everything? She answers with a smile, yes! So I leave and when I get home I find that I'm missing things. This is my fault this time as I should have learned from the many times this happened before and I should have double checked the bag. I call them and ask for manager and she just yells at me that it's my fault for not double checking after knowing this happens all the time at this location. So she even knows this happens all the time but they do nothing to correct the issue. She just yells at me and hangs up. I repeat, do not go to this location. They don't care about nothing. read more

Worst mcdonalds I have ever had, overly greasy and bland. The hash browns tasted like ass. I didn't finish the food and thats saying something because I was actually starving when I got here. read more

Went on free egg mcmuffin day and still received a warm and neatly wrapped mcmuffin. The service at this location is unbeatable. The food is always fresh and there's usually no delay at the drive thru or when eating inside. Only downside is every now and then if you come to this location past a certain time they allow cash only. A little inconvenient if you're looking for a late night snack and only have your card. Overall, still one of the cleanest and fastest locations I've been to. read more

McDonald's - Egg McMuffin - Fast Food Near Me - Little Falls, New Jersey

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Disappointed that they will not allow seating. There is no legitimate reason but profiteering. They save the expense of cleaning the dining area. Also limited ti one person taking orders. read more

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This place is disgusting The workers are extremely rude They took 45 minutes for my burger They got every order wrong I found a hair in my nugget read more

McDonald's - Fast Food Near Me - Little Falls, New Jersey

Asked for no sauce in Big Mac and they didn't care and served up with extra sauce. Check everything before you leave the workers suck here!!!! read more

Ridiculous !! Brought home my burger and fries to find the order totally wrong and inedible as it had extra cheese instead of none and extra salt instead of none, as I carefully ordered it. Soo incompetent. NEVER AGAIN!! Beware of this particularly nasty terrible place. read more

I'm amazed that restaurants are giving out unwanted condiments like ketchup. I ordered an egg mc muffin and they gave me 5 ketchups I didn't ask for. Now I have 5 packets going into a landfill. This is SOOOOOOOOOOOOOOO unnecessary. read more

This place is such a time sync. The only person attending the people who want to sit down and eat us the manager. Manager is sending everyone to serve the drive thru window. Automated stations to place order did not print for a customer so he waited. Our family waited as well for about 15 to 20 minutes just to take order. Manager constantly saying I'll be right with you while drive through line shrinking. No napkin dispensers, ketchup not offered to us, asked for ketchup dispenser but they have none and asking for ketchup you get the stare of death.... annoyed employees for asking. This McDonalds is horrible service and the volume of people and money they rake is they should have more people ready to take orders and serve people respectively. Not worth the time and fustration... skip this place and go to a McDonald's with reasonable amount of staff that serve the public in a timely fashion. This place is understaffed. read more

Found paper in my food! You would think food prep during this time would be taken more seriously. Disgusting. Do better read more

McDonald's - Fast Food Near Me - Little Falls, New Jersey

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I pulled up to the drive through around 4am and no one assiasted me. Then i proceeded to pull up to the window to get someone to help me and no one came to assist. I called the store about 10 times and no one was answering the phone. There was a heavier looking male and female working who saw me at the window but ignored me and never came over to help. VERY POOR CUSTOMER SERVICE. read more

Absolutely disgusting, what more can I say? Terrible, horrendous, atrocious, just bad. I found hair in my mcflurry, press on nails in my burger, and there was no breading on my chicken nuggets. The workers were so rude, when i asked for a refund they said no and gave me a happy meal to "change my mood". Absolutely horrible, never ever go here. read more

They were sold out of everything ice cream related (McFlurry, Smoothies, Milkshake) Lady was impatient.

Two strikes your out!! I will never stop here!! Got my whole order wrong last time .. and today I checked my order and it was fine BUT my ice coffee was disgusting.. Like jet fuel .. and you can't get back to the place unless you do 15 uturns .. so I go to then MacDonald near me to exchange them .. and they won't exchange it for me because they are all privately owned.. ‍ read more

McDonald's is a horrible place. I asked for coffee with one cream they filled it up with cream. When I asked them to dump some out and put more coffee in my cream cup they proceeded to give me another plastic lid. The coffee was still just cream with a drop of coffee. read more

I've been going to this location for 25 years, usually it's fine, but I've had some bad experiences the last week with their overnight shift (my newborn doesn't want to sleep, so driving her around helps). 1) Last week: I place an order in the app, try to give the code at the speaker, they say they can't find the order. I had an email receipt and the order was there, and they told me to check my bank to see if it was charged (how am I going to do that quickly on mobile?). Meanwhile, it is obvious there is something going on, there are three different people trying to speak to the people at the second window, but no one is acknowledging them. The employee at the first window was yelling at me to pull up, but I'm certainly not going to run people over. When they finally sort it out, it turns out someone "hit a wrong button". So, it took 25 minutes for my order, if I hadn't paid I would have left. 2) Earlier this week: I arrived at 4:45 am and tried to order a burger, but they told me they stopped serving dinner. My understanding is that they are done at 5 am, and I asked if that was still the case, and the person taking the order said "we stopped early today". Despite this, the menus all were still showing burgers. I left. 3) This morning at 4 am, I went to the speaker to order, I was first informed it was cash only (which, okay I guess) and then I was told I had to drive up to the second window to order. There were four more cars there, and if they didn't start taking orders until we got up there, it was certainly going to take forever. I left. Like I said, I've been going here for years, and they are usually fine. I don't know if the nights are always this bad, but three straight late-night visits with three bad outcomes led me to post my experience here. read more

Wow! First they remove most of their food deals from the app. Then they started not accepting the ones they had. And now they are committing highway robbery! $12 bucks for a qtr pounder meal. The mushroom Swiss burger wasn't all that! To add insult to injury they give you a medium soda. Do the math-The burger is $5.69 the sodas are all $1.00 any size. How much are the fries? $4? I used to love this location not anymore! Six Brothers Diner next door has better burgers and offer a loyalty and rebates. read more

1pm on a Saturday Large fries half empty. Quarter pounder is cold Chicken nuggets cold They use the pandemic as a reason to close their bathrooms, probably so they don't have to clean them. Manager has a stinky attitude. There are better places to eat around here. read more

went 3 am waited 15 min to take my order which only Big Mac is available . waited 15 min more to get the Oder . the manger I think standing joking around with the staff my food was on the tabel and after 10 more min finally they remember to give me the bag of my food . and when I asked the person I think was the manger why 30min for 2 sandwich was so mean and nasty and tells me go some were else !!!!!what a service . then I went the one in Wayne hamburg tp I got my food in 7 min and all meals av. what a difference . !!! that place I give 5 stars read more

This McDonald's always appears to be quite clean. The service has been accurate all the times we have gone. The customer service has been fine with no major issues. In fact the last time we went they had new screens that you can order and pay for your own food. There was a an employee there I think his name was Robert who was very helpful in using the menu board. The way the new menu board works is there's a screen where you select all the items you want, you pay right at the menu board, select your cups for any drinks that bought,take a number much like Panera has, and you sit down at your table with the number and they bring the food to you. In the last two remodels this location has made however they have not updated the bathroom the dryer is very weak and the water barely comes out in a trickle to wash your hands. Personally I can't see how anyone including employees could wash their hands well enough with the amount of water that comes out of the sink. The drive-in is pretty quick even when there's a line, they move customers through pretty quickly. The food tastes as expected at a McDonald's nothing special mostly the cheap offers are pretty good for a meal but nothing great. Their new signature sandwiches are very good although still a bit expensive for just a McDonald's. Overall it's a decent restaurant for what you expect to get, especially if you have coupons. We go here pretty regularly to get a quick bite or even a snack,simple dessert or soda. read more

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I didn't understand the low rating. My cashier was very pleasant. The prices are same as any other McDonald's. Food was nice & hot. Place is clean & updated. Only thing I didn't like was the entrance from the highway. If you're moving to fast, you're gonna miss it or end up at the place next door. read more

This is the worst McDonald's ever! I ordered a bacon egg sandwich with no cheese but they put cheese on it. Never go to this place.

This location deserves 0 stars. In these difficult times we see signs everywhere telling us how establishments are trying to keep us safe, this wasn't the case here. I pulled up to the food window to find an employee with her bare hands (long unclean nails) in my food bag. This same employee wore no mask& when I asked why she wasn't wearing gloves- she rudely stormed off. The next employee also was unmasked and wore no gloves in my food handling. I spent $50 to then then throw the food away. So disappointed. read more

I tried to order food through the phone and someone and that worked there said this to me" F*ck you." Is that something you want to hear over the phone when you're trying to order food, I bet it's not, so I would recommend to go to a family friendly place to eat. read more

Don't read this review if you're not ready for a rant. This was my worst food experience, by far, ever. I was 2 minutes from calling the local police to get my money back. Wow. I don't even know where to start. To the employees I dealt with: My Dad taught me that you should have pride in what you do, even if it's flipping burgers. You can't even get a job right that moderately intelligent 15 year olds can do over the summer to make a quick buck. If you don't do your best and work hard, what incentive do people have to give you more responsibility? By sulking around and doing a shitty job (even if you think it's beneath you) you just further solidify that you're right where you belong...giving people their fries and change. 25-30 minutes spent in this store for 2 breakfast sandwiches. read more

I've been to this McDonalds a number of times and tonight was no different from the rest. There's always an issue with the drive thru--either the line is ridiculous or something weird happens with the order. Tonight was no exception. We sat in front of the call box for a little too long before my husband said, "Hello?" A guy told us to move up to the next call box. Weird, right? Well the hot chocolate I was hoping for didn't quite materialize as I'd imagined--lukewarm soapy tasting water was what I got. While I've never indulged in soapy water, it's the only way I can describe it. This is just the latest in a series of food missteps experienced from this McDs which includes ice cream filled up so high to the top of the lid, that when I took the lid off, there was no way the ice cream was going to stay there and of course, drip down/fall off onto the car floor or better yet, the parking lot. I distinctly recall last year's carmel hot chocolate as quite less than good. And as I've glanced at the YELPs here a number of times over the past months, I know that I'm in good company in my experiences. read more

The drive thru wait is the worst, they make you pull up and wait for up to 15 mins for your food. They have reserved spots for your order and are completely slow. It's beyond frustrating with a baby in the car when your trying to get fast food and it's not fast or convenient. Than the order is wrong. read more

It's a McDonalds. Same food at the same prices as all others. This location is extremely clean and had been updated recently. Quite nice inside. The problem is the size. It's the smallest McDonald's I have ever been in. The counter is too small to handle the load of customers. Only 2 registers and the pick up and prep area is tiny. I ordered food in a second but the line to pick up was over 10 people deep. Almost 15 minute wait. The drive thru line was wrapped around the entire location. Should have made a bigger location when they remodeled. The food was hot and "fresh" as it can be at McDonald's. The employees were friendly and seem to be working their butts off. Have fun read more

The worst! Don't go unless you're dying starving. There's two order monitors but one lane which makes unnecessary traffic causing waiting customers to leave. Then they took my order, read it back incorrectly, even after I corrected the order IT WAS STILL WRONG. The service was ok as they had to fix my order at the window. Won't ever return read more

The workers here are very rude! I told the lady at the drive-thru that I'm here to pickup my mobile order but she responded saying that the app doesn't work. I showed her that I have a order number. Then she asked me why I use the mobile app. I said it's convenient and she respond back by saying" stop using the app! Because I'll lose my job!" read more

Only takes cash at night. Super sketchy. Also, takes about an hour in the drive through ... also super sketchy. Just sketched out all around. Left while waiting. Bye. read more

Where's the Fish? Visited this McDonald's just yesterday and to my surprise the Double Filet O-Fish is no longer being sold there :( When asked why, they informed me that the owner of that particular McDonald's took it off the menu and that if I wanted it with another patty I'd have to pay for it . Well I ordered another patty for $1.20. Guess this McDonald's doesn't make enough.. they need to rip you off for another $1.20 for a dang patty. Disappointed!! Where's the fish ? Show me the fish ! read more

Upon trekking 2.1 miles on foot back to my college dormitory I was unfortunate enough to realize my order was awry. I customized a mcchicken with extra bacon American cheese and onions, and a large fries ordered with no salt, to be utterly dissatisfied on my return to my place of living. Not only was my mcchicken missing but my large fries were soggy and drenched with salt. I would not recommend this location, not only will they mess up your order but upon asked for barbecue sauce my poor brown bag was bombarded by 4 fully handfuls of barbecue sauce angry pelted. McDonald's needs to rethink what the word customer service means and find a way to be accountable for their disservice. read more