Workers who show up...items on menu (which didn't work either) to actually be available if able to order on app. Faster service. We ordered via app due to working on an ambulance for jump in and jump out - Got inside to find out "out of burritos" and don't have orange juice. The menu screen was mostly out of had lines through it. Was told the app will reimburse you. No, it doesn't. Then told the burrito maker didn't come to work today. Had to wait for at least 10-15 minutes for half way made burrito and kids apple juice. read more

Ordered on the electronic board. After 15 minutes, I asked if my order was entered. They assured me it was. After 25 minutes, I noticed someone who had ordered 5 minutes earlier get my food. I asked them to cancel my order. DO NOT USE THE ELECTRONIC ORDERING SYSTEM. read more

DO NOT GO HERE UNLESS YOU WANT YOUR ORDER RUINED. Literally ordered a 10 pc chicken nugget & a large sprite, only to get a receipt back saying I was also charged for a medium fry, so I went to get my medium fry. The lady in the back said it was the wrong receipt then claimed she the wrong b**ch but she was the one who messed up the receipt?? What greatttt service McDonald's, round of applause. read more

Nicely remodeled. Bathrooms are very clean. Fries were hot and yummy. Friendly employees. Quick stop right off the interstate. read more

30min in line for a mobile order. Get your business in order McDonalds Operator! 30min from when I placed the order online via the app, while in line, till I made it to the 2nd window. The 4 adults at the 1st window were arguing and obviously oblivious or unconcerned with fixing the problem read more

McDonald's - Receipt of order that took almost 30min to get, 20min from when I ordered online, while in line, to get to the 1st window. - Coffee & Tea Near Me - Loxley, Alabama

This is the grossest restaurant I've ever been in. The bathroom had poop all over the toilet seats. When we went to order no one would take our order and a worker very rudely said "order on the screen" because she didn't want to take our order. The whole restaurant smelled of mold. So gross. read more

20 minutes to get three value items and a drink in the drive through. Not a single napkin or Fs given.

Surprisingly quick service. Average McDonald's food. The filet of fish is one of the best things McDonald's has. Their shakes are good too, when they have them. read more

McDonald's - Quick and polite service. - Coffee & Tea Near Me - Loxley, Alabama

No service at counter. Unbearably slow on getting the food out. Considering price and wait time, it would have been better to go sit down at a seafood restaurant before leaving the beach. read more

Terrible experience. It wasn't busy at all (maybe two cars parked and then us and one other car in front of us in the drive thru). We got to the drive thru and waited forever for them to take our order. Then we paid and they asked us to pull into a mobile order spot. We pull up and again wait forever. Finally my husband notices a confused employee walking towards us with food. She asked us what we ordered and she had our food but had no idea why they told us to pull into the spot instead of just pulling forward. Food was cold. We weren't given any straws for drinks and had to go back in. read more

Just keep driving. Worst McDonald's ever. Fries cold, egg McMuffin cold, sausage McMuffin...warm. Was desperate so I stopped here. BIG MISTAKE! Again...KEEP DRIVING! read more

Stopped here on the way home from Destin, FL and boy, was that a mistake. We sat at the drive thru window for a while waiting for someone to even acknowledge us. Then when she finally did, she asked us to hold on. You can't go inside, so they weren't busy. No one was ahead of us in line either. Not sure what was going on in there. We should've left at that point, but we were all starving. We finally ordered, got to the window and paid, pulled up to the food pickup window. You know the drill. And waited. And waited. At this point, there's a LONG line behind us. We assume they're cooking our food fresh since it's taking so long and no one was there. Since the line behind us had now wrapped around the building, we just took the food and drove off. Mistake. My husband ordered double quarter pounder - he received a regular quarter pounder. It was lukewarm. My double cheeseburger looked like it was leftover from yesterday and tasted like it had been sitting under a half-working heat lamp. Gross. The kids had no complaints about their chicken nuggets, which is the ONLY positive. Everyone's fries were soggy and had zero salt. But the kicker - no ice in any of our drinks. Not one single piece. The drinks were kinda cold since they come out of the fountain drink machine, but there was absolutely no ice in any of our 4 cups. (My little one got a chocolate milk.) We checked the receipt and everything we ordered was correct on the receipt. It was just given to us wrong, cold, and soggy. If I could rate this place zero stars, I would. They allow you to apply for jobs via text message, so I guess that's their level of standards when it comes to their workers. I will never visit this one again. I'd rather eat dirt. read more

McDonald's - Text for a job? That's weird. - Coffee & Tea Near Me - Loxley, Alabama

I came to this McDonald's for dinner and ordered 2 happy meals and a 10 piece nugget, ended up having to wait 5+ minutes in a parking spot. After waiting extra time, there was no sauce with the meals and the location was out of coke. The location was also not updated on their happy meal toys. Will now be choosing the Spanish Fort location. read more

Went by at 8:55pm, lights off and no one there working. Their advertised hours were midnight on here and on the door. No one there!!

Terrible service on these home from the beach. The employees could not care any less than they do here.. The dining room was backed up and the drive through was out to 59. They just take their sweet time. Our orders were wrong all the way around. Save yourself some trouble and go to Hardee's right down the road. read more

I never leave reviews for fast food cause it's fast food, it's not the best but I waited for 15 minutes at the order box and no one answered. Same at the window. They are open til 11pm and it's only 9pm, there are cars outside. They straight up ignored me at the window and did not answer once. read more

We stopped to grab a quick breakfast. You'd think, "It's McDonald's, what could go wrong?" Well, my Sausage, Egg, and Cheese McMuffin had no egg. I went inside (we first went through the drive-thru). The girl didn't acknowledge me. Look, I'm no queen, but maybe a "Hi" or "How can I help", or even a "What's wrong" would have been better than no acknowledgement. She walked over and looked at me. She said nothing. I wasn't sure if I should talk, so I just did. I told her I got a sausage, egg, and cheese McMuffin with no egg. She walked away and bagged another order. I wasn't sure what to do. She then says, "What didn't you get in your sandwich?" I repeated myself. She bags my sandwich and hands it to me. Weird. Then, when eating the sandwich, I bit into something that crumbled but sounded like brittle bone. I just ate it. My sugar was low and I needed food. read more

Probably the worst McDonald's I've ever ate at was horrible, hashbrowns were undercooked and cold. My biscuit was hard as a rock. Don't eat here. read more

If you want to find the biggest dump of a restaurant go here service is the slowest ive ever seen and not to mention worked at a mcdonalds and i know that when i get my chicken nuggets that they dont taste right i swear i ate here once and recieved nuggets from a day ago and they were gross! This establishment cant get an order right if there life depended on it, i tried ordering a #9 and got only one cheese burger so i had to go redo my order which i totally think is unessesary Not to mention the inside is nasty and when i went to take my order there floors as i could see in the back were covered in fries and look like theyve been sitting there for days and not to mention might i add all of the food particles left there as i was coming to get some take out with my family i seen a bunch food particles laying all over the floor after sitting there for 30 min realizing after it ate the same mess laying in the back behind the register wondering how someone could just let that filth sit back there All im trying to say is dont come here its a waste of time not to mention youll be sitting in the drive through for at least 20min because nobody can apperently do there jobs right and they looked over staffed for each shift I do want to mention i feel really rushed coming here a lady ask me are you done taking your order three times after i told her just a minute totally rude! Have fun coming here and recieving your half slice of cheese on your filets and people not answering your order, have fun getting pissed off at the employees that work here because they will forget your even there and waste your time this really read more

1 hour to get a burger. Service was terrible. Employees don't give a rip. Food was ok, but not worth waiting for.

Horrible service. We went through the drive thru and when we said we had a mobile order to pick up this teenager I supposed sighed very loudly like we were in inconvenience for literally asking for what she's paid to do. We then get to the window and she hands us one thing from our order and with an attitude tells us to go wait for our order without telling us where to park or go. We wait about 15 minutes for our small order just for my husband to walk in and have it sitting on the counter while all the workers were on their phones. Convinced she also spit in our food. read more

Don't even know what to say? Sat there for 10 minutes with my friend waiting to give our order. Watched all of them talking and laughing. They didn't even look over at us. If "I" owned that place, they'd be fired. Absolutely horrible. What is going on in this world??? read more

What can I say McDonald's is McDonald's. I staff was very nice. The restaurant was clean

Could not even think about eating here. The floors were dirty as walking in, the bathrooms were BOTH disgusting (son and husband confirmed as well) No soap or hand sanitizer in dispensers. We all 3 walk out of bathroom and SAID NOPE read more

The people here don't know how to put the orders in and it's taken 20 minutes to get our food. Do not go here

Worst experience ever I've never had this horrible of an experience at a McDonald's before. Total chaos. No one knew what they were doing, arguing in front of everyone. Half my food sat for 20 minutes while I waited for the rest. Refrigerator doors left open, dirty tables. I'm astonished. read more

McDonald's - Messy - Coffee & Tea Near Me - Loxley, Alabama

Probably the worst mcdonald's I have ever been to. Says it opens at 6:00 so me and my friend decided to stop for breakfast on our road trip. We waited outside for 10 minutes and decided to call them and the staff member was extremely rude and said "they weren't open yet". read more

Very bad customer girl from the front counter girl was being racist and was using her phone during work and throw my food at me very rude was rolling her eyes when I was ordering do t come here very rude ‍ read more

Attempted to go through the drive through. Waited 10 mins at the order screen without being acknowledged. Decided to go inside and order. Then waited 30 minutes inside for the food (which was cold by the time we got it). Drinks also were not carbonated well nor was the restaurant clean. read more

these people are rude as all get out. took 15 minutes to get our food. "ran out" of burritos and magically found some. yelled at us and ignored us when we needed something, if you want something quick, DO NOT COME HERE. read more

I don't think I've ever waited this long for food. It's like they do it on purpose. They give you an attitude over them sucking.

Worst McDonald's location ever. Missing food items, no napkins given, water down coke. Then again what McDonald's location ever gets a 5 star, at the most a 3 star. This place gets a 0 if I could choose 0. Just avoid this place and move onto the next location if your not lazy to drive to next location. read more

Got cut of taking my order honestly made it way harder then it had to be caught a attitude when I tried to fix my order that she fucked up while still at the box shitty experience paying and then I get my food get home and I'm missing 2 of my 4 sausage burritos you guys are ass, imagine sucking at such a easy job read more

they were rude, argued with customer who was elderly and kept discussing it with each other embarrassing him. we left!

Everytime I come to this restaurant the employees want to argue with me about the stupidest stuff, tonight it's the issue of " well you might have said that but that ain't what I put in so you gotta pay extra if that's what you want" after waiting for 15 minutes for 2 kids meals, (had to pay for the fries twice because she said we got a McFlurry so that means we didn't get a meal) this happens EVERYTIME and they REFUSED to give me a receipt because they know I paid for it already. read more

I listened to Ella Mais whole album while sitting in the drive through. I shouldn't have to say anything else.

So sorry I inconvenienced you when I asked for creamer and sugar for my coffee. I doubt my request warranted you dropping the next persons order in annoyance to get my request. If you dislike your job so much, here's a thought... get another job! read more

DO NOT STOP HERE...slowest drive thru I have ever been to and you can see that from the many reviews that I saw unfortunately after I am now stuck in drive thru for 20 minutes already. It's like they don't even care that you have somewhere to be...the worst read more

the nuggets was so hard you can bust out and ex's window with them called them three times so they could remake them before I came beca I was on my lunch no answer please don't go here read more

Service was very slow, order came out messed up, garbage was not emptied cans were filled and garbage had to be put on tables. Would not recommend to anyone. read more