I just got home and went to eat my burger and it literally has no burger patty. It was a bun and cheese. Not cool considering it's called fast food for a reason, I didn't have time to go back and get a new one. Not happy. read more

I'm revising this again, as the rude manager, Alex Trinidad, no longer works here, and many of the other staff are very considerate and good. 3-4 stars. read more

I can never find this place - even though downtown Moses Rock is 3 blocks wide..... Their prices are more than the other McDonalds in King County..........really. Well, I guess it is a privilege to even have a McDonalds on the island....wasn't impressed. read more

Just ordered a couple simple things like McChicken and hamburger, soft drink and it took quite a while to get my order. Then when I asked for the receipt the clerk said just a minute and came back 2-3 minutes later. Upon getting home and entering it in my check register I realized she didn't even give me the right receipt. read more

This location is super stingy on the nuggets sauce. They seem to always forget to give me the sauce so make sure you check your bag before driving off and don't bother asking the person at the window, they will say the sauce is in bag. Also, most locations give you 1 sauce for the 6 pieces, 2 for the 10 pieces and 4 for the 20 piece nuggets. This location, will only give you 1 sauce for the 10 piece and 3 sauce for the 20 piece nuggets. Check your order before you leave. read more

I have been coming here almost everyday for the past 2 months ordering 4 Plain McChickens and 4 dipping sauces to go with them all for $4.40. Today the worker in a blue shirt not wearing a name tag took my order and charged me for the sauces. When I had explained to him that this is the first time ever he explained yes 1 is free with the nuggets but had nothing else to say as to why I have never been charged for them for the past 2 months. Pretty much gave me the I don't care attitude. Poor customer service. No trying to work with me. There's another McDonald's that never has charged me either for the sauces and I frequently go there too. You're never receiving my business again!!! I live on a budget and spend at least $60-$80 a week with this franchise. Learn how to thoroughly train your employees about things that need to be charged and how to deal with customers! read more

The employees here work extremely hard and its often packed at lunch. Thanks for the great service!

A block from my place, it's just too convenient to get my vanilla-twist-cone fix...

Worst McFlurrys ever. Skimpy toppings that they didn't even mix in. This was the second time. I had to ask and the person at the register could only say - "I didn't make it".... Terrible. Never going back. They need better manage,ent of staff to make thing the correct way. Go to Dairy Queen... A hike but oh so much better! read more

SO SATISFYING! After two tests at the HS today, I wanted to treat myself to something sweet and special. I decided to head over to McD's for vanilla soft serve. It was for sure, the correct decision. Everything about is is absolutely perfect, delicious, and affordable. At the same time, they used to be 99 cents! SIGH. Anyway, the Mcstaff was friendly, as always. I don't think I've ever encountered rude service at McD's, plus! I was excited to take my first lick of soft serve. I thanked the server, and hurried back to my car. The first lick is always the best, but you ruin the ice cream's swirl immediately. WHO CARES! It's so worth it. I can just take a picture...lasts much longer. The next 298038210328 bites are pure bliss, and it's indescribable how tasty it is. HOLY MOLY. I'm coming back for more, and I want to try their chocolate dipped vanilla cone! read more

Said it closes at 11 online but it closes at 10. Went to order food around 9:30 and they said they weren't making anymore food and I could only order from what they had which was pretty much nothing. read more

As I've gotten older I've eaten at McDonald's less and less. Where I used to be excited as kid to get an Egg McMuffin, now I reach for even frozen food before I head to one since I can never validate the calories when weighed against the quality of one of their meals. I'm not surprised that my tastes, like many things with age, have changed. What I didn't expect to change was the resilience of my stomach. The only two times I've gone to this McDonald's I have, within hours, been in pain from a stomach ache. Once from cheeseburgers, once from a pair of spicy chicken sandwiches. I understand McDonald's big thing is that its food is cheap. I'm not expecting a great meal here. However, I don't have a weak stomach - I *love* spicy food. Therefore I shouldn't feel like Krusty the Klown eating a Krusty O. read more

Just regular McDonald's. The problem is there is TONS of flys!!! When you come inside you feel like inside the recycle bin.

It's a McDonalds...you don't come here for quality food and to rate it low on Yelp...

The place was incredibly messy and chaotic. They were out of ice and made a big deal about being out. The wait for food was ridiculous, they also kept forgetting things on other people's orders. Would not come again. read more

My previous review from 8/31 has mysteriously disappeared from this Yelp page. In a nutshell, understaffed, poor staff, long wait times, facility clean but grounds falling apart. Not recommended until low- budget franchisee makes improvements. More recent, evidence of better staffing and faster service. Let's see if this trend continues. read more

Wednesday mornings will be avoided from now on. The gentleman who handles the drive thru mumbles, does not repeat the order back to you, and flat out refuses to post your order on the screen for your review. As a result, this morning is now the 5th time he's gotten my sandwich order wrong, which of course I don't realize until I get to work. Wednesday will now be Starbucks day... at least until such time as the staff in question receive additional instruction in customer service. Love the nice lady who works Monday & Tuesday mornings- she is awesome!! And, she's the only reason for the 2nd star! read more

The girl in he drive thru didn't say a word to me. I asked her a question and she ignored me. Then I asked another question, "is there hot mustard in the bag?" And she ignored me again. I seats she looked in the bag and threw some hot mustard in it. Blond girl obviously hates her job. read more

This is McDonalds. You know what you're getting. So please don't act all high and mighty by giving this place a 1/5 stars because it has food that's unhealthy. We all know it is. Now, for what you might not know about THIS McDonalds. It is THE cleanest McDonald's I have ever been to. On top of that, they have tv's installed on each corner of the restaurant for you to either relax and catch up on some news while you're eating, or background noise while reading a newspaper. Wait, a relaxing McDonalds? Yup. Relaxing and, for majority of my visits, very quiet. The best McDonalds you'll find outside of the memory you had of the place growing up. read more

Come on McDonald's you can do better. I ordered 3 sundaes -1 caramel and two hot fudge. When I picked up my order the caramel sundae was fresh but clearly the hot fudge ones were not. I saw it sitting on the counter when I walked in and thought no way are they going to give me those, sure enough they did. When I asked her if they were fresh she insisted they were. The ice cream was melted, clearly they had been sitting awhile. No refund or fresh sundaes. Booooo McDonald's read more

The menu board is a frenetic times square type eyesore that would almost give you siezures. And they hide the value menu at the far right, 12 feet away from the nearest patron. RIDICULOUS. read more

Food was regular but I was surprise to receive the worst service from the cashier. Blonde Hispanic lady w arm tattoos. I was waiting in line waiting for her to take my order and a man cuts in front of me and instead of asking who's next, she goes ahead and asked the man "hello sir what can I get you?"... like I wasn't already in line for like a couple minutes already? I disregarded what had just happened and ordered my food. I tried to use the McDonald's app for a coupon and was waiting for the new total. It apparently didn't work and I had to ask why it didn't work. Instead of explaining to me why there was an issue, she blindly said that it doesn't work bc I already used a promo. And further tried to explain that I did the same exact thing yesterday and it worked so I was rly confused and she shut me down and just repeated, it doesn't work. I am very easy going but this bitch pissed me tf off. Fries r kinda stale btw. read more

Went through the drive through. Fast & friendly service. Soft serve was delicious when that random sweet craving hits!

You are probably wondering who in their right mind would give a McDonald's five stars on a review? Well here's why, it's a McDonald's, it taste like a McDonald's, it looks like a McDonald's, if you don't know any better and that's on you, And you can go chicken McNuggets yourself. read more

Normal Mac daddys. Fast and cheap. Lots of seating and a large parking lot.

I would give 0 stat if I could. This place is a joke. People infront of me waited at least 10min to be recognized. Literally just recognized. No greetings, no sorry, no smile, just a mean face to stare at customers. This girl at the register was on several tasks including drive through but seemed to be getting no help at all. Maybe that is why she had miserable, frustrated, "I am tired, don't mess with" looks on her face. There was a guy in black shirt, wears long hair (top), appears to be Hispanic kind of presented himself as a supervisor. But he had no sense of urgency, no customer oriented operation and most of all no communication with his team mates whatsoever to maintain good customer service. I would probably contact corporate office for this matter. However, this place needs serious reset. read more

Its truly amazing, recommend getting a mc pick 2 chicken nuggets (gives you 8 piece total) for the price of 2.50) this is much better bang for your buck than 10 nuggets for 4-5 dollars (don't remember exact pricing) doing this with a well timed McDonalds app snipe can get you a meal of 8 chicken nuggets, BBQ sauce, medium fries and a soda for the mere price of 3.60$ what a steal! (Also their cheese burgers are a very good option on a budget and i personally prefer it to the double cheese burger and big mac) cya! read more

I went into this location this morning for breakfast and ordered a sandwich using the dollar sandwich deal from the McDonald's app. And was told the sandwich I wanted would cost extra with the cheese (that already comes on the flipping sandwich) but whatever, I'm already agitated so I tell the cashier that it's fine I want that sandwich. I get charged $2.20 instead of $1.10 (for the cheese) I get my order and head to my car only to find that there is no cheese so I go back in and let them know and was told that the Sausage, egg and CHEESE biscuit that I JUST ordered doesn't come with cheese... WTF!? I STILL had to go back and forth with this woman B4 she takes my sandwich, hands it back to the kitchen, mumbles something in spanish, tells them to put cheese on it and hands it back.... I get back to my car, open it up and see a crumbled mess with cheese slapped halfway on it... Livid. I'm so turned off right now I just threw it away. Lost my whole appetite. Thanks. read more

Really? Went to get my son a Happy Meal and they gave him a MegaMind toy, that movie was like 2 or 3 years old, how lame!!! I asked for something else since my son didn't want this toy and they said they didn't have anything else, how about refunding the cost of the the toy to me? False advertising, take the happy meal toys out of the display if you don't have them!!!! (Bait and switch?) It's about the 4th time they have done this to us!!!! Ripoff!!! read more

Went through the drive through this morning, while waiting for my food I saw a worker drop a metal spoon from the drink station onto the floor, pick it back up and put it right back into the fruit container for food without rinsing it or anything. Needless to say I will not be eating there again. read more

Ordered from them in the drive got my drink told to pull over wait for my frys and burger never got them went into ask and no one knew about them lost 10 dollars to them for this never got my food even with receipt will be emailing their boss about this read more

i'm sitting there while the girls eat their cones in the corner a woman who had been pretty much running the drawings with the ronald during a post remodeling happening CHANGED A BABY ON A DINING TABLE AND THEN LEFT THE DIAPER THERE ON THE TABLE i told the cashiers and everyone at the counter what had happened i asked WHO IS SHE, DOES SHE WORK FOR MCD? "SHE OWNS THIS STORE" i go over and tell her i saw her change the baby on the table and the dirty diaper WAS STILL there and she said "it wasn't a dirty diaper, it was clean", then wanted me to come and see it like it's not dirty enough to her? how much defecation does she need to have a diaper register as dirty unbelievable read more

This is the worst McDonalds I have been to. This morning I stopped by about 7:15 am and ordered two coffees, an egg mcmuffin a mcgridle and sausage mcmuffin with egg. The coffee was un-drinkable, and I am usually a big fan of McDonald's coffee. It's a shame. I believe the coffee must have been left over from the night before. read more

I like the new remodel at this McD's. It is our "home town" McDonalds and I find it to be a friendly location that has little enough staff turnover that I feel it is familiar and comfortable. They do a good job getting special orders right. read more

This is the third time in a row I have gone through the drive through and got back home to find my order incomplete. I take care of my two young grandchildren so not an easy task to get them out of the car seats into my house then back into care to have to go back. This morning I went but checked my order before driving off and sure enough they forgot the sausages out of the pancake orders. The girl at the window did not apologize. Make very sure you check your order before leaving. I will probably not be back. read more

It's difficult making any special order here, as the staff seems to have difficulty understanding. I ordered the oatmeal with just hot water and fruit (don't want the creamer or the brown sugar). They gave me a cup of hot water and a side of fruit. Everytime I order this way they mess it up, either the sugar is still there or the creamer or both, they don't seem to understand the special order even though the drivethru screen has it correct. I've also caught them adding hot water to decaf when they're short, or even using regular coffee instead of decaf. McDonalds really needs to work on their employees communication skills. read more

I know you are hiring minimum wage employees but seriously how hard is no cheese? You simply don't put cheese one. When the ticket says no cheese read the ticket and follow the instructions. The end! read more

I don't think many people would read a review about McDonald's but hopefully some that do already know yes in general this Resturant serves a fast food that is decent in times of rush.BUT WITH THAT BEING SAID..... this place is an was probably the worst experience I've ever had ordering food. 1.st I drove through the drive through they didn't say anything. I told them my order they say that's all I said can you repeat it back they literally didn't speak English I pulled up to the window wrong food! I showed them my receipt they trues to fix my order I said no. 2nd I came another time an this exact situation happened with a different staff on. I could go into more detail but I really don't think people are yelping about McDonald's.... Anyways worst customer service I've ever seen they literally have a point of service that they will not gon any further to please a customer an that point is very low. read more

I actually would give this McDonalds ZERO stars for being the worst McDonalds for customer service, and believe me, we ALL have eaten at a lot of McDonalds over the years. I am new to Mercer Island, and as I have learned, this is THE desired place to live in the Seattle area. I do not care if it is Bellevue, Seattle, Chicago, Beverly Hills - there is standard for McDonalds service that most have come to expect. I don't care if the food is inexpensive, customer service is still customer service. The franchise owner of this store needs to retrain ALL of his employees on what exactly that means. Also, the management needs retraining because if they allow their employees to speak rudely to the customers, that also reflects on them. I think the staff here needs to remember they have a job and their job is to serve the customer, not chat with their friends behind the counter (or in the drive up). If they did less of that, the service would be quality and there would be less screw ups with orders. Also too, they need to train their people in menu items and listening skills, not sarcastic, beyond rude behavior. read more