The young female (no name tag on) at the drive-thru food distribution window was very unfriendly & uncooperative. Debated with me about an incorrect item. Attitude to fix the issue and her leader (supervisor/manager) ignored me when I tried to get his attention. HORRIBLE CUSTOMER SERVICE. With a leader like that what should I expect from his team. Drive a few miles down to the other McDonalds or go a block down to Taco Bell. read more

Dear McDonalds, My hungry tummy thanks you for taking care of me on those late Saturday nights after hitting the clubs and/or bars in South Miami...even if your line moves slower than my 95 year old grandmother. Love, Nydia G. read more

I stopped into this fine dining establishment, and came away with many positive feelings. To start it off, I was able to be served and seated almost immediately with the only delay of placing my order and also paying for my order in advance. I ordered off the conveniently located colorful menu board...no squinting at conventional menus! I ordered a "Number 2" which includes three items, a 1/4 pound cheeseburger, french fries, and a beverage. The cheeseburger contained a meat patty that was "100% ground beef". It was tasty and full of protein! It was topped with the finest American cheese...American cheese. It also had ketchup, mustard, chopped white onions and pickle slices. I believe the pickle slices were of the Hamburger Dill variety. It was cooked "Well Done" and kept warm using the unique, futuristic heat lamp technology while the server went about his other duties like gathering the french fries and giving me my change back. The french fries may have been the brightest star in this trio of stars. They were anything but French as they were made of the finest Russet potatoes available in all of Idaho! They were fried to crispy golden veneer, and salted just right. For my dining pleasure, I was provided with "Fancy Ketchup" to dip them in. The "Fancy Ketchup" was available both in hygenic packets or in a self-controlled pump. For my beverage, I had Coca-Cola, most likely vintage 2011. It was served with ice, which is the custom here. It was cold and sparkly, and quenched my thirst like no other drink. A dining companion once said of Coca-Cola, "it is the nectar of the gods", and by golly, I believe he is right! read more

I am medically exempt from wearing a mask. The worker insisted that I had to wear the mask. She didn't care that I'm protected by the AMERICAN DISABILITY ACT and that they can be fined. She REFUSED SERVICE! Maria, the manager, brought me a mask and when I didn't take it, she dropped it on the floor. She also REFUSED SERVICE. I talked to another employee and she thought I was rude because I mentioned that they hadn't been properly trained on medical exemptions, so she started being rude. She used the "F" word many, many times and then used the "B" word. They mocked me amongst each other and they were using all kinds of PROFANITY! Then they sent a very young man and he REFUSED SERVICE TOO! They called the GENERAL MANAGER and he/she REFUSED SERVICE! THEY DISCRIMINATED AGAINST ME FOR MY MEDICAL CONDITION! read more

OK start at ordering from parking Lot at 8:17pm on the McDonald's app. Selected curbside parking spot four. Waited about 20 minutes and about 9 cars through drive-through with no response. So I ended up going through drive-through. Waited another 15 minutes to get through drive-through to the first window. The gentleman at the window I asked for a manager he told me he was a manager. So I asked the gentleman his name he refused to give me his name. I then asked for store managers name and phone number and he close the window on me. So I drove up to the second window. Seen a young lady in the window asked her if she was a manager. She said she's not the manager but she is a manager. I asked her I would like to store managers name and number and she said it's on the receipt. Meanwhile I was charged for my food and never received the receipt. She said she was going to make a phone call and walked away. Waited another five minutes with her not returning I ended up leaving. I will be calling corporate office tomorrow I will be looking up their regional manager their district manager and their store manager tomorrow. I highly recommend not going to this place. Poorly ran and is not reputable. Again I ended up with no food and paying for it. Manager of facility refused to give me name and closing the window on me. read more

Worst McDonald's I've ever been to in my entire life. As a McDonald's enthusiast I expect atleast mediocre service, it's very hard for someone to mess the food up but only if you order off the menu. They so called " deserve " 15$ an hour but can't take my order within 30 minutes within 6 cars. I told them what I wanted on my burger with was (ketchup only) and got f-ing mayonnaise. read more

Waited way too long to order and they seemed understaffed. As a McDonald's, we're expecting fast, friendly service and a clean restaurant. Unfortunately, this one had none of the above. I stopped in here because it was on the way. I was starving and had to use the restroom. Unfortunately the rest room was not clean and many tables in the dining area were dirty. read more

Ordered thru uber eats, it took 45 minutes for the food to be delivered. Try to call them 8x, their avoiding my call. Once they answered, pretending they can't hear me. Try to call many times just to ask if they're busy, coz on uber eats website it says under 20 minutes for the food to be delivered but it took 45 minutes, but I think they're ignoring my call. No wonder they have 2 star on yelp. So disappointed. read more

Probably the worst Mc Donald's in Florida!!! Have tried this place several times and find my self getting so frustrated that I leave!!!! Avoid this restaurant!!!! read more

Marvin is the only person that makes this McDonald's bearable. Very slow in a busy area!! Marvin is super cool & funny.

Whatever you do, DO NOT COME TO THIS MCDONALDS! They are severely under staffed and take forever to make your food. I have been waiting half an hour for an order that should have been made and pacaged within 15 minutes. I am normally not a person who writes bad reviews but this is unacceptable read more

What a disaster! Purchased my order on the self-checkout machine which had no receipt had to make a line to request it. I waited for 20 mins (restaurant was not busy at all) saw someone that order before me get there order so went up to the counter and asked and they admitted they gave my order to someone in the drive thru!!!! I had to wait another 15 mins to get my food. I WILL NEVER RETURN TO THIS MCDONALD'S! read more

The McCafé machine never works !!!!!! Or they don't feel like making coffee at this time !

Mcdonalds is just that! Yummy. I tried the s'mores pie bc I love s'mores, s'mores poptarts, I was sadly disappointed and did not like it at all. Save ur .89 and go buy pop tarts, you'll thank me later. read more

McDonald's - Smores pie - Fast Food Near Me - Miami, Florida

Went up to the drive-thru last night and the guy there actually yelled "what?!" At me as his greeting. I drove away.

Very clean environment fast service and friendly workers very spacious and I love the calm color mixtures makes you want to sit back and relax after a gold meal flaws ice machine didn't work and drive line was slow but I personally would say this McDonald's would be a good place to hangout relax have study groups quiet and I will come back so other time read more

McDonald's - Good food :) - Fast Food Near Me - Miami, Florida

Just left right now because they said they're close. I thought McDonald's open 24? It's 3:21am. He also sounded like he was asleep.

This is a horrible establishment horrible customer service and one person working the register absolutely horrible

This is the worst service I have ever received. And it's a fucking McDonalds. I waited for half an hour for a large fry and I fucking left. The manager began to harass customers and yell due to their lack of coordination. 10/10 not recommend this bullshit. TRIGGERED. read more

So my wife is in the hospital across the street and wanted to get something fast for me and my 2 kids. So I decided to go to the McDonald's some quick and easy. First i wait I front of the register for about 2-3 minutes before before being acknowledged. The women (Teresa) tells me to place my order at the kiosk, mind you there was no one on the line waiting drive through wasn't packed. Ok no problem place my order while I'm waiting I ask for water cups she rolls her eyes at me. Ok maybe it's me but once my food is ready I ask for condiments while I was telling her (Teresa) what I needed sweet and sour she walked away and I hear her telling someone back there that I'm rude and she can't stand me. Mind you I haven't said anything rude And made sure I said please and thank you as I always do. So she returns with the sweet and sour sauce. I continue to ask for the remaining sauces since she walked away and rolls her eyes ketchup and once again she walks away again. She returns and I ask for mayo again walks away and rolls her eyes. Returns again I ask for an additional bag to separate the food cause she just put everything in one bag, the bag was going to break. So I say thank you have a nice night got in my car. But I wasn't happy with the service so I return to get the women's name. She replies Teresa why did I do something wrong. And I simply replied do you feel like you did something wrong her answer was NO. Which is incredible to me. So I walk out come back to the hospital give everyone their food and to top it all off the fries were completely raw not exaggerating. I do understand that it's not easy to work with the public. I've worked in retail and have had to deal with customers yelling at me and calling me all types of names. But in the end you need to maintain a level of professionalism no matter what. I will never come back to this location ever again. I will blast this review on all social media to make sure no one gets treated like this. No one deserves this at all. It's sad that locations like this puts a bad name for McDonald's. read more

McDonald's - Raw fries. - Fast Food Near Me - Miami, Florida

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Great service and lines were moving very fast, my food came hot and crispy just the way it should be.

Slowest fast food ever! For the location they should expect traffic and be ready. I can literally take a nap in line and I'll be on same spot. read more

These people always take for ever!!!!! No matter packed or not always slow.... they need to hire more employees... I'm just saying.....

The manager here refuses to accommodate delivery drivers from doordash and postmates, i dont know her name but she's the one that works after 7:00 pm, on plenty occasions, while i was waiting for an order, i have witnessed her slam the drive thru window in peoples faces. Just now as im writing this review, i accepted an order for pickup from this place, and as i get there i see at least 6 delivery drivers outside the main entrance to the dining room which was closed (which is a common thing to do since making a long 35 minute line to pickup a $7 order is very irrational and time wasting, so often times delivery drivers save time where they can), rather than coming out and asking us the name of the client who's order we were picking up, and telling us a rough estimate for how long the order might take to complete, she calls the cops on us and treats us like delinquents loitering outside a mcdonalds. Please avoid this mcdonalds at all costs!! Especially at night, the line will literally run down us1, and they are understaffed, if possible, dont hesitate to report this manager if she gives you an issue, she cannot hold the title of manager if she cannot meet basic expectations and duties of working at a fast food establishment read more

With all freedom you can say that it is the worst mcdonals in the USA, after waiting time the chicken nuggets are badly cooked, the frensh fries are badly cooked, there is no frappe available, there is no mocha available, there is no yogurt for the children , there is no ice for the soda, there is no ketchup, the tables are dirty, in summary it is disgusting to visit this place. read more

Don't bother ordering on the app, you wait longer than if you go thru drive thru I've attempted 3 times and have had to get out of the car each time to remind them I'm waiting!!! RIDICULOUS!! read more

I go to mcdonals to have a mocafrap once and a while.Well i work next door,since we only have 1 car my gf left me there till is time for me to go to work around 6 am.Today i had a headache and placed my head down while i was waiting for my time to go to work.One of the employee with a stinky attitude knocked on my table angry cause i was sleeping and asked me to go to sleep at home.I said excuse me do u have a problem? And he kept on and on yelling even other costumers got involved that guy shouldnt be working there.I called the manager and the lady was very nice talked to him and i told a couple things in front of other costumers.Nooone should be treated like that.If u dont want to deal with people if you dont know how to deal with people,then dont do it. read more

"Excuse me but the drive through is packed can you come inside and order?" Thank you i just sat in a huge line for 20 minutes and made me "hold on one second" for 5 more minutes, just to tell me that? You know this was the good McDonalds but now its just as bad as the one further down us1. This place has been not that great before and I've endured it, but now its just ridiculous. read more

I am a huge fan of McDonalds but I am sad to say this particular restaurant does not hold up to what I would envision as McDonald's standards or good customer service. Maybe my expectations may be set too high but I have never had as many mixed up orders, missing items, slow service and bad customer service. My last (and final) experience with this location was when I waited in the drivethru for almost 15 minutes and once I did get up to the window, I placed my order, 1 - Big Mac Meal, a Kids Happy Meal and a Hamburger. After paying, I waited for my food for almost 7 minutes (that is an excruciatingly long time to wait for fast food) I checked my bag and everything seemed to be alright, except when I get home, instead of a Big Mac sandwich, I had two pieces of hamburger, three pieces of bread and onions. I don't even know how that happened or what that was. Long story short, there are tons of McDonalds on US-1, pick another one unless you want to wait forever to not get what you ordered and paid for. read more

Awesome service. The food is served fast and hot.. fresh food available when asked for.. Love that they remember my breakfast order. No need to say a word.. read more

I tried the app to make my order easy & quick. Didn't work. Ordered 10 piece nugget meal, a small burger (no cheese), and a medium fry. It took 35 minutes for this small order (they were not busy) and they got it wrong. Waited another 25 minutes for them to just fix the burger (they put cheese on it). The rest of my food was cold. No one showed any care or concern. We've tried this location multiple times & not once have they been correct or taken a decent amount of time. Not giving it another chance. read more

These people are trying their best, the service is shit but is it really their fault? use the drive thru if you want your food slightly faster read more

This company needs to educate their employers and give them a chance if they don't feel like working stay home instead of giving a bad costumer service read more

This location is pretty chique for being a McDonald's. The inside has been completely re-done and has plenty of seating with large booths that can fit parties 6 to 8 and low tables with leather stools. Staff is friendly and if they don't offer you a desert before you pay, you get one for free :) read more

I ordered 3 things, THREE, and waited for over half an hour! Never in my life will I come here again. They are clearly understaffed, but that's not all of it. They cuss at each other for having a rush of customers, they are rude to customers, and skip orders. I understand it's a McDonald's and five star service is not expected, but a fast food restaurant should at least have speed! That'll teach me not to break my diet again! read more

lobby closes at 1 am. I brought my family at 11pm to eat inside. Both doors were locked. Knocked on door to find if we could get service inside the lobby,completely ignored. read more

I went in at 2:00 on a Sunday afternoon... no line.. just one guy waiting for his food... looking at his watch. that should have been a clue. There were plenty of employees gathered by the fryer... even one "cleaning" trays at the service counter. Then I waited...and waited...and waited. I know they saw me, because the manager looked over during her conversation. two registers were open, but noone came. So I left with my money in my hand. There are too many good places to spend my hard earned money in this town. Not here. read more

I was surprised to find a few cute girls working here. I specially like the one with the long black hair she keeps in a pony tail. I LOVE YOU!!!! haha, no seriously she's pretty. Everything else is typical McDonalds read more

Had a delivery made to me that I didn't order! Called the McDonalds store twice and let it ring over 20 times and none of the staff ever answered! Geez! I could've been the corporate office calling!! I've never heard of an establishment NOT answering a business phone. Reflects very poorly upon them! read more

Worst McDonald's I've been too...should of notice it was empty...order meal thru drive thru paid then I was told I need to wait in reserve 1...waited like for 10 min they finally bring my food out...I take out my fries and they r cold...sandwich cold bread old...nasty food food don't recommend read more