This is a solid McDonald's. A lot of the reviews state how they get peoples orders wrong and in all honesty that has happened to me once and made me try a new menu item I normally wouldn't have. Bright side. I havent been eating fast food for a few months now but today was one of those days, I got off work around 730 and saw the Golden Arches and new it was time. I kept it simple, I ordered a small fry, McChicken, and a cheeseburger (with extra onions because my mom raised me right) and it was good. It did the job, it filled me up, it was tasty, they remembered my ketchup. The girl that rang me up also had the most amazing smile and eye lashes and I had to let her know how amazing they looked. She told me I made her night. So all in all, I made a service worker happy, that's a win, and I had a solid meal. I'll be back to this Mickey D's for sure. read more

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Only go there when in desperation mode. Food is very rarely "fresh" and I paid outrageous 2.90 for small fries (best part of the meal). They are still cheaper than the other options. Kid at the drive thru register was way, way underqualified. P.s. SOME HISPANIC EMPLOYEES THERE DO NOT SPEAK A WORD OF ENGLISH (THIS IS AT THE PICKUP WINDOW). HOW IS THAT FOR ELITE CUSTOMER SERVICE !!!! read more

Honestly, negative 12 stars. I don't think I have ever gone through this drive thru without them screwing up my order. It's my own fault to keep going back, but it's on the way home from work. I order Diet Coke, I get regular, I order no ketchup, and even though it says no ketchup on the ticket on the burger, I get extra ketchup!!! I've gotten the completely wrong order of wraps that I never ordered, and they looked inside the bag before handing it to me!!! $15/hour for stupidity is insane. I don't bother calling to complain, because I'm not going to turn around and go back when I'm already home. I will absolutely not go back after today's wrong order. read more

This was the go to place for mcdonalds, today was the last day i will ever go here. They had me waiting in the drive through waiting spot for 10 mins just to give me a small frappe and try to tell me its a large. I go inside (which i would never do) and tell the guy at the counter about it and he made me the right one (which wasnt the worst part) the worst part was watching the manager make something for someone and lick the box. Super Unsanitary!! After that i had a bad feeling in my stomach about my frappe and i threw it out. Now im not even going to eat my food because that was absolutely disgusting read more

Disabled veteran here - this is a good McDonald's. I'm not a big fan of fast food, I'd much rather eat an MRE like I used to when I was sent overseas. However, this is a good McDonald's to go to, if you're in the mood for fast food. Semper Fi! -Ray read more

I seriously do not know how this woman didn't know what the hell "a MEDIUM number 7" means. And before you think I'm evil, NO she was NOT old... she was around my Age; in her 20s. Somehow, she originally tried giving me, one cheeseburger, my 4pc I ordered & a medium drink. Then I corrected it because the price seemed off. I told her, no I wanted the #7. It's 2 cheeseburgers not just one. Then she adds the #7, no meal. So now I'm paying 7.50 for 2 cheeseburgers & a drink, instead of 9$ for the meal like I wanted in the first place. So when I said something when it finally got to my table, she replies "oh...I guess I could get you a small fry if you want" What the fuck? No. Keep your pity food you complete incompetent fool. I ordered a Medium meal & had to struggle to explain what that meant; i will NEVER come back unless I give STRICT instructions, I'm very non confrontational with women unless they are rude to my mother or another woman I love - so I just said "Nah, just forget it." What about any of this meant, I'd give you a small fry in return for my complete fuck up? I genuinely cannot stress enough how ignorant this location can be. Bring the guy that's always laughing and smiling with the dreads back, he's legit the only one that does his job & he thinks it's fucking hysterical on top of it. Dude isn't even locked in and does 100x better than everyone else. Hire someone competent Or teach your people HOW to deal with customers because treating me like I'm an inconvenience when I call you out on your BS, is NOT how ANYONE in PR works. Thanks for wasting my time next time yet again I'll go to rocky point. I'd rather not get slammed at a fast food place for an extra couple dollars for someone else's fuck up anymore. read more

Horrible experience at this McDonald's today. Kaitlyn and joe c. The "managers" refused to refund any portion of my order after they did not include the three orders of fries we were supposed to get. I called and spoke with kaitlyn, she said I can't help you sorry we forgot your fries. Called my credit card company that called the store on recorded line. Store managers said they don't hAve the authority to refund money at all at the store. They kept saying they need to call the "higher ups" but wouldn't call??? I just want money for fries back - just don't want to pay for what I didn't get. This is really disrespectful treatment of a longtime customer. Extremely poor management. No wonder the one down the block closed. Just poorly run business. How often do McDonald's close down? Just poor management and ownership. read more

McDonald's - Awful service awful managers - Coffee & Tea Near Me - Middle Island, New York

I gotta say, this particular restaurant is amazing.. the food is always hot, comes out quick, the staff is super friendly and the dining room is SUPER clean.. the few times I have fast food and choose MCD, I ALWAYS go out of my way to order here. To the management & employees: EXCELLENT job guys, keep it up! read more

very clean good service and fresh food. my only problem is they r constantly busy................

Ok I have frequented here for a little bit. Never had my order wrong and they are always super fast no matter how long the line is. Never even forgot any sauces. Their attitudes could be better but whatever... I'm not going there to make friends I just want my order right - which they always do. read more

I got to this McDonald's almost everyday. My daughter goes to school for 2 hours over there, so I sit and drink coffee while she is in school. Then some days come back to get her lunch before we have to go to another school program. Today was not there best days. The girl at the window was very nice. Smile and seemed happy to be at work. When I got home my story changed. Chicken tenders were not cooked. They forgot the toy in my daughters happy meal. Also the frys are old and nasty. At 11:45am you would think it would be better. I am on a tight schedule today and now I am going to go with out eating because I don't have the time to go back. read more

McDonald's - Raw chicken - Coffee & Tea Near Me - Middle Island, New York

we get a strawberry smoothie we let it sit for 15 minutes and it turns into this squirting everywhere do not go here it is disgusting and a very poor business. unreal i want my money back read more

McDonald's - Strawberry smoothie - Coffee & Tea Near Me - Middle Island, New York

If you like to eat the food you paid for don't go to this McDonald's. Constantly have missing items from my order. Steal my money on the regular! read more

Everytime you order of the app there is a reason they can't give you the deal. App sucks. I get it. But fix the problem when you come in like the other McDonald's do. Unprofessional management staff read more

Being new to the area everyone knows Mcdonald's is a staple. When I tell you this is the best Mcdonalds i've ever had... Just unreal. Always fresh and the line always moves quickly. I never want to move again solely for this mcdonald's. read more

BEST MCDONALDS ON LONG ISLAND! Always here with my gal pals and order so much wacky food and it's always all there with 0 mistakes. Awesome service! Employees are lit. Always fun there! read more

Sitting down eating breakfast breakfast with my wife only to find a roach crawling out of the potato patty bag

i love mcdonalds erick m. is a fucking liar and there are no roaches at mcdonalds. also what the fuck is a potato patty erick?

Sadly this location is my least favorite even though it's the closest to me. At this point I think I'd rather drive 20 minutes out of my way for McDonald's if I want it that bad. They mess up my order almost every single time I'm there. I'm allergic to onions and my family is picky with what they each like on their burgers and such... so I get that special orders are a pain, but c'mon now, every other McDonald's can handle it with no issue. Tonight after waiting on line for 20 minutes they actually gave me someone else's order entirely. Thankfully since they mess my order up just about every time I've been there I make sure to check the bag before I leave.... but now after waiting in the drive thru for quite a while still I have to go inside too. Then after all this my food is cold and I don't even want it. I'm just over tired of never getting the right food from there, especially when I used to get all the home to find out it was all wrong. Ugh. This place is infuriating read more

Good food , however the drive threw is a nitemare , always cars blocking the sides waiting for orders and not much room in the parking lot , very slow service read more