Is it that hard to get orders right and have the correct stuff if the bag. Let alone have people that can hear and get an order correct. Then they have you wait on food for it to be cold and soggy. I wanted McGriddles ended up with dry ass McMuffins. How do you serve soggy hash browns and dried out sausage patties on top of getting most orders wrong. AWFUL BUSINESS read more

Morning staff is absolutely fantastic, great energy, fantastic customer service, and there is a girl who wears glasses with purple hair who's an absolute fantastic employee and absolutely made mine in my friends morning great!! read more

They never get my order right. Whether they forget pickles or ketchup to my burger. The burger buns are always very burnt. The chicken nuggets just taste different now idk. I do not go here anymore. I only go to McDonald's when my children want it. I do not get anything from McDonald's nor do I recommend you go here. read more

Price gauging at its best, fish sandwich size of plain hamburger. This location really jacks up the price of their food. Stay away and maybe come back if they come back to reality. $4.99 for this fish is a joke ! read more

Great, me and my husband always come here to see twila . She makes our morning so fun. She deserves a raise!

People waiting on food everywhere their biggest hoax pull around. We ordered at 12:10 and @ 12:30 we were still waiting on food only for them to screw out order up read more

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They make me wait 10 min when i try to pay in cash because there was nobody at the checkout to pay. when i was coming back from my class I stopped a moment at this MC Donalds. this local McDonalds has the worst service and they are 0% professional. i dont understand so much the English and when i said to the person "please talk more slow" he ignores me. and because i dont check it in the moment but i think he gave me the wrong change. the overall of the service: Bad, i feel cheated and upset after this nightmare service. in burger king they attend better and give you the whole order. when finally took my food i started to go back to my home and when I saw the receipt, I saw they forgot to give me the drink, can you just imagine this? I paid 10 dollars for my food and they forgot to give the drink. i felt really cheated after this. i never go again for this. they are better options, dont go to this MC Donalds if you want to keep your money. read more

Would give 0 stars! First, ordered using the app and arrive for breakfast after 7am. Got my coffee which was warm not even hot???? We used drive through. Items where not ready so we were sent to area wait. Waiting cars began to pile up. Why? People behind us received their food not us and more cars waited. We waited 5 more minutes nothing, no food and none for the people behind us. They said eggs were not ready. It's breakfast how do you not have eggs ready in a fast food joint???? We waited a few minutes more and then I went in. There was not a single item from my order was ready. Why, why????? Who is running this place? I told them to keep my money and forget my order! My family is done with McDonald's and their garbage service after numerous issues this past year, not listed here. I will never buy from a McDonald's again and that is saying a lot of how much I'm disappointed. I'm a big guy who loves his double burgers, but this establishment/location has to be one of the worst. You our lost our family's business for life. read more

Food has been fresh every time I have visited here! Thank you for your care to allergen needs! Service is fast and efficient and the inside is very clean. read more

This is the absolute WORST and I mean WORST McDonalds we have ever been to. We moved to this area this past year, it's the closest McDonalds. Tonight was our second time here. Just like the first time they messed up our order. The bun on the chicken sandwich was burnt, we asked to add mayo to the sandwich, guess what, no mayo. Over $10.00 for a crappy sandwich & cold fries, that were 3/4 the way full. Don't even get me started about the ridiculous drive thru set up. This restaurant, this owner should be ashamed!! We will NEVER be back. read more

Ordered with app. Waited in line twenty minutes to get to window and was told to pull up and park it. Why have an order with app. Parked and waited, still didn't get my food. Had to leave due to too long of a wait. Never again . Would give it a negative 3 rating if it was available read more

I paid $27.54 for cold Food, and NOT! so large fries People have to start bitching we work hard for the Money we get. The Restaurants don't give a shit all they are looking at is profit not quality and McDonalds Management tell your people that make the sandwiches' to stop slopping them together. North Ridgeville Center Ridge Road read more

A half hour for an order in your lobby is at best UNACCEPTABLE!!! Can't wait to do the "receipt review".

I ordered 120 mcnuggets don't ask why i just did ok. This mcdonald's decided they would only give us 2 sweet and sour and 1 grape jelly. With 120 mcnuggets we deserve atleast 5 of sauces for each sauce. please give us more next time this is just outrageous I know they have like 10000 in the back. Remember to ask for it because they don't know how to give you god dang sauces. Do better. read more

The first window lady was so oblivious as to what was going on around her that she was slamming her window on our questions for payment... twice. Then on the third time she waved her hand in the air like us as the payers were inconveniencing her and she proceeded by saying she could not do what we were asking as far as payment... we were trying to do part cash and part card. Regardless of being able to or not she was cutting us off and didn't even attempt or consider the option of payment (which I know they can do because they have done it before). I asked for a manager at the second window and bob claimed he was one so I directly told him he needed to speak with this lady, not about even the question at hand, but about her body language when in front of costumer. I don't care what restaurant I am at, slamming things and waving in faces is not acceptable costumer service. read more

The best damn food in Minecraft I mean best call best Iron Man best Hulk they are the best superheroes there

The staff at this location are generally quite friendly, so I've hesitated to write a review for some time. But, unfortunately, the drive-thru order accuracy here is terrible. More often than not, at least one whole sandwich is missing. At breakfast, hash browns are usually missing. Why do I still go here? It's close to my house. I'm being generous with three stars because the employees are nice, but I've been ripped off at the drive-thru too many times to count. read more

The staff at this McDonald's is extremely understanding and patient. When they have to fix orders they do a really amazing job offering to fix their screw up and normally I don't have issues unless it's a huge order. Thank you mcdonalds staff!!! read more

The food is fine, but I come her at least once a week, and have yet to go through the drive-through without being pulled around to wait on my food. The wait is usually 10 minutes. This particular McDonald's should advertise as "slow food", not fast food. read more

They need to just stop with the double drive-thru! Shut one down because your employees cannot figure it out. I ordered a coffee and a bagel with cream cheese this morning and my entire order was wrong. This happens all the time!!! Instead of what I ordered they handed me a frozen coffee concoction and a bagel with sausage and honey mustard on it... what even is that???? Of course they tore my receipt on accident so I said just keep it and then I had no receipt to prove my order nor the time to go back and argue with invalids. So done read more

If you like that 90% chance that your order is going to be incorrect, this is the place for you. I try to avoid this McDonalds but sometimes I have to. The past 3 times I've went to this location, they have screwed something up. I wrote McDonalds the first time and a manager was to "send me a gift card". They must have screwed up the postage because I didn't get it. Avoid this place if you can but if you have to, make sure you check your order before you get home. It'll be wrong if you do that. read more

Nicest Mcdonalds "regular" location i have ever been in. Kiosk ordering, very friendly and helpful staff. Food all perfect like it was in the advertisements. read more

This McDonald's has a gift card scam going. They. Claim no money on gift card, looks like their throwing it out. If you challenge they claim problems with the computer. How many times do you hear "No money on your card. Then they tell you your paid but still don't give card back with balance on it. This is ongoing throughout all McDonald's. Be vigilant. read more

The staff always seem dead-inside and they always mess up orders. It's not just this mcdonalds but pretty much every mcdonalds as well. But ill rate it 5 cause fries. read more

Every time I go to this McDonalds, they screw up my order or give me some ridiculous made up sandwich that doesn't exist. This was the last time I will allow this to happen. It's ridiculous! I ordered a #2 meal Quarter Pounder with Cheese. That means it's got two slices of cheese, onions, ketchup, mustard, and pickles. The sandwich I got was a quarter pound patty, no cheese, with a big slice of tomato and onions. What the hell even is that?! How do you screw that up?! Are you people mentally incompetent?! I literally asked for the simplest thing, no custom requests! #2 meal! So simple! Not only that but everyone that went through the drive thru behind and in front of me had to wait at least ten minutes for their meals including me. It's ridiculous! It's called fast food for a reason! This is the last time I will ever put up with this kind of service. Unacceptable! read more

Nice and clean, this location is pretty new. Very quiet in the evening. Service was as expected. Food was fine. No kiddy playground.

Almost every time I stop at this McDonalds, my order is given to me incorrect. I even went once around 8 o'clock and was told that their shake machine was already cleaned for the evening and I could not order one. Inside is always clean. read more

I decided to try this McDonald's out again they sent me to reserve 3 waited 10 minutes they forgot my food called they bring it out and still forgot my sandwich how dumb are they I recommend not going here they can't get a simple order right sad read more